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5.2
평점 10 - 훌륭해요. 68개 이용 후기 중 6개" "
평점 8 - 좋아요. 68개 이용 후기 중 14개" "
평점 6 - 괜찮아요. 68개 이용 후기 중 9개" "
평점 4 - 별로예요. 68개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 68개 이용 후기 중 17개" "

5.4/10

청결 상태

5.2/10

직원 및 서비스

4.4/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

Ben E.

좋아요: 청결 상태
LOVE THE AREA, Dont love Counts Realty
Arrived and they never said anything about the pool being closed for renovations. We have a 3yr old. The rental rate should have been less. 5 of the 6 light bulbs were out in the bathroom. Maintenance has to replace them. There was bad mold on the ceiling tile above the kitchen. The refrigerator looked brand new but the freezer did not freeze. Maintenance man said it was not fixable. Our stuff that we brought down and purchased went bad. We do NOT recommend COUNTS REALTY due to bad management. The room looks great but is dirty under the beds and so on. We will stay at Fontainebleau again but never with Counts Realty. The check in process was horrible. They also dont want me to list the room number, which is fine. My suggestion is, DO NOT USE COUNTS REALTY. I WILL NEVER USE THEM AGAIN.
2019년 6월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2019년 4월에 4박 숙박함

4/10 - 별로예요

Byron

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Inconvient,higher rates,poor service,disrepair,YUK
2018년 6월에 2박 숙박함
답변 제공: Diana Brambley, Sr. Property Manager 님, 2019년 4월 30일
Thank you for taking the time to share your feedback. We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Close to beach
Location was excellent, but room and linens could have used better cleaning
2017년 6월에 4박 숙박함

2/10 - 너무 별로예요

lori logan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to beach
Very terrible . Wouldn't recommend this to anyone. There was blood on the sheets , human feces on the skirt of the bed . Towels were dirty , hair in tub . Floors were dirty . Light was falling out of ceiling . I will never ever stay there again . I booked for 3 nights and stayed 1 . That's how bad it was . No refund either
2017년 6월에 3박 숙박함

2/10 - 너무 별로예요

lori logan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to beach
Very terrible, I wouldn't recommend to anyone to stay there . Blood on sheets . Human feces on the bed skirt . Towels were dirty , hair in tub and floor . Floor was very dirty . Light was falling out of ceiling . Hotel people was very rude . I booked this for 3 nights . Stayed only 1 night . Will not ever go back there again . No refund either
2017년 6월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Nice and close to the beach
We were there was one night, was a last meet discussion. Location was great.

8/10 - 좋아요

Oscar Miranda 님, Atlanta Georgia

좋아요: 청결 상태, 객실의 편안함
Es condominio serca de la playa buena localidad
En realidad no es un hotel son diferentes duenos de habitaciones buena localidad frente ala playa tranquilo .

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Property looks old and run down...was being renovated when we stayed for New Year's eve.

2/10 - 너무 별로예요

Tijo 님, Atlanta

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not worth it
There was no one to check us in, hotel was in bad condition, room had roaches in it. Needs renovation.

2/10 - 너무 별로예요

john doe 님, Indianapolis, IN

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bad experience! Don't recommend!
This hotel looked nice an cheap in the pics, well I got what I paid for an then some. The only good thing about this hotel was the view! When we arrived we arrived early at 2 an check-in was at 4. They told us to give them an hour so we went to the beach for a swim, when I went back at 3 they went on freakin lunch! So when they got my room was ready an the maintanece was trying to fix the toilet cuz it wouldn't flush. The hotel was really run down an way too much construction an you can tell a pipe broke at the hotel because there was a whole bunch of water everywhere coming from the ceiling! Then there's the extra fee they slap on you with cleaning when the room wasn't clean anyway! There is nobody cleaning your hotel when you stay!! You gotta defend for your own towels so use them sparingly! We had to even clean the hotel ourselves when we left because that's there policy!!?! Why am I cleaning my room when I'm charged $40 for a cleaning fee!!???!!! And don't get me started with the deposit that they say you'll get back in 2 weeks....I stayed the 17-20 of July and still haven't gotten my deposit back nor is anybody answering the phone to speak to me about my cash deposit that I gave them! This place is ridiculous an I suggest you go elsewhere!! I would give them a rating of negative 100 if I could!!

2/10 - 너무 별로예요

Angie 님, Georgia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Right on the beach
elevator didn't work. closet door broke and off track. no stopper in tub. leak under kit sink.fridge door didn't close all the way. bed sloped into the middle.nothing was ever fixed even though reported to office.

4/10 - 별로예요

Colleen H.

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Horrible
This hotel definitely needs an overall makeover. Comforters are old and stain. People got stuck on the one elevator. Some of the outlets didn't work. My kids room, well no double beds at this joint. One slept on the bed and other slept on the couch. Their microwave didn't work. Can see the other person on the other side of the bathroom door, so no privacy. No maid service, which means you only get the towels they put in there. The only thing good about this hotel was the indoor pool. I would not recommend this hotel to anyone due to the conditions its in and all the fees they apply.

4/10 - 별로예요

Pupa 님, Tickfaw, La

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel is out dated.
The room had a smell to it. They did't supply toilet paper are Trashbags. I was told to go buy from Walmart. They will charge you if you do not clean the room and put the bed sheets and everything and bathtub.

6/10 - 괜찮아요

Taylor 님, Ms.

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Location Location Location
The hotel itself was alright, nice even, however, the lack of an ice machine was a hassle for my family and I. Also there was no lounge and parking was a bit of a struggle as well. The pool was amazing! It got a bit hot at times in there but it was nice. Another good thing was the location. I had excellent access to the beach which was very nice.

2/10 - 너무 별로예요

JESSICA 님, Columbus ga

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
horrible.
Horrible. Hotel was under construction. Was not advised. No where to pick up keys had to keep calling to get sent to voice mail very stress not knowing what to do when I laid over 400 dollars for 2 nights. Definitely will not book with this hotel again.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
bad hotel.
Terrible

2/10 - 너무 별로예요

wendy 님, ohio

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
mad
Doors locked and no information to reach anyone. I found a phone number but noone answered. 3 hours later she did not have a reservation for me. Hotels.com had excessive wait time and kept disconnecting me. No room and no resolutions that night so I slept in my car... Nothing professional about the booking.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Old hotel, but the view is awesome and it is cheap. Close to 2 piers... great for my 12 year old super fisherman!

4/10 - 별로예요

Tabitha 님, Dallas

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Find something else
Pros: Right on the beach. AC in room worked really well. Cons: Property is dirty!!! Empty beer bottles and cartons of beer overflow out of all the trashcans we saw. The over flow of trash went down the stairs and halls of each floor. There was a gap between the door and the wall. Sun came in the crack. The elevator shook sooo bad that I was afraid the door was not going to open. I only took the elevator once. Yes it is old, but that really wasnt the problem, there are plenty of old hotels that still look nice. The people who own it have just let it fall apart. Worst money I ever spent on a hotel..

8/10 - 좋아요

miguel 님, atlanta

좋아요: 직원 및 서비스, 객실의 편안함
we had a great time, will go back....

6/10 - 괜찮아요

JASON 님, GULFPORT,MS

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Fontainebleu Terrace in Panama City Beach, Florida
Well we arrived to find the hotel very dated as we had been told, but it was very evident when we seen that the marquee sign had blown away, and the letters on the sign revealed that it was our hotel. We walked past the front game room area and immediately noticed it through the window to be empty ( web site shows ping pong & pool tables?) we checked in and while trying to reach our room we found the elevator not in proper working order as the door was opening and closing randomly & had No air conditioning. We arrived at our room to find it clean and cozy, however the renovations were very cheap and shoddy at the most. The vanity light was burned out, and I called the Front Desk to report this right away. We went out to enjoy the beach a while expecting the light to be fixed when we returned, and it wasn't??? I took a light bulb out of one of the lamps and changed the bulb myself???? The next morning we seen the housekeeper outside the door and asked for more towels and told her she could skip the cleaning, and was told we needed to bring the dirty ones to the front desk to receive more, Also I quickly discovered that there was no ice machine, but the front desk would be glad to sell me some for $2.00 per bag. We went to enjoy the indoor pool and found out that they only had two tables for a full size pool, and only chairs to seat about six people???????? This hotel seems to be in the take your money mode, and are not real concerned with the property or guest service. I will without a doubt be looking elsewhere during my next visit to PBC. * Almost forgot that the ceiling tiles where flying up and down as the front door to the room was opened and closed, AND CURRENTLY IAM STILL WAITING FOR THAT LIGHT BULB TO BE CHANGED????????

2/10 - 너무 별로예요

Jack 님, Atkins, Arkansas

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old Hotel In PCB
This is a very old place. In the lobby there is a promotional picture of a new car with a pretty young girl next to it with the Fontainebleau in the background and the new car is a 1965 Corvair. The place is in serious need of updating. There is no cleaning service during your stay. You have to take your old towels to the lobby and trade them in for new towels. In our room the box springs in the beds popped when you sat or laid on them. I hope that the management restores this place to its greater glory but for now it is not a good place to stay. I hate to say bad things about anyone or anything but I have to be honest also.

8/10 - 좋아요

Melissa 님, Georgia

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Cozy Comfort!
Our stay at the hotel was pleasant. It is outdated to an extent and a bit small but cozy to say the least. The rooms here are individually owned, so some of them may be nicer and more updated than others. The beach was easily accesible and had a wonderful olympic sized pool. The elevators need some work...really slow. Our over all stay was pleasant and we would more than likely stay there again :-)

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Ok for the budgeting family
Middle of Front Beach Road, walk out onto the beach. Staff was friendly. There is only one elevator in the 7 story hotel. All balconies have a view of the ocean. Room was clean, however wall paper was pealing off the wall in the bathroom. Wifi was not working, pool was not heated as advertised. This hotel is showing it's age, but still ok for bugeting family. We will stay again.

4/10 - 별로예요

Kristian 님, B'ham, AL

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Spend A Little More for a Better Hotel!
Cons: There was no Wifi in the rooms. We were on the 6th floor & the elevator was broke down when we started & ended our vacation. It also broke down several times during our 4 day stay... beware you also have to pay over $300 if you'r e in it when it breaks! The entire building was out of date & a real eye sore to look at. We showed up at check-in time only to be told our room wasn't ready & they would call us in 30 minutes.. it was well past the 30 minutes when they called... They lied to our faces & said they tried to call us 4 minutes after we tried to check in , but we had left a home number with no v-mail so it wasn't their fault.. The only numbers on the account were cell phones we had in our hands that never rang!! The only pro I can see to this hotel was it's location.. It was right on the beach & it wasn't over crowded despite the 4th of July holiday. The hotel is also conveniently located near some family attractions and restaurants. All in all I would recommend you splurge on a better hotel!

2/10 - 너무 별로예요

Marla 님, Dothan, AL

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fontainebleau Terrace
The room is in need of some updating!! Had to pay $40 for cleaning fee, obviously they are making a killing on everyone paying that because the room wasn't clean. When we arrived the hotel had no electricity and the hotel clerk was not very friendly about it. He just laughed while standing outside smoking a cigarette stating you will just have to find something else to do for about an hour and a half or until they get the electricity back on because I can't do anything for you. I wouldn't recommend this place to anyone else.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Fontainebleu Terrace
The hotel did not have ample parking. In the 5 days we stayed we only parked in the hotel parking lot 2 times. The remainder of the time, we had to park on the street. The pull out sofa bed was broken, the springs at the end of the bed was broken, we had to put pillows under the mattress to be able to use the bed.

4/10 - 별로예요

chris 님, birmingham alabama

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
room#233 and overall experience
i can only comment on room#233,all rooms are different,our room was not smoke free as told upfront.smoke alarm did not work,2 lightbulbs were out,hole in the drop ceiling in bathroom,and drop ceiling not set in bedroom,everything way outdated and was hard to get into room with keys this is for a family of low class that smokes or for young teens who only need a great feeling bed with nice a/c and that smokes.overall 40.00 cleaning fee added to your price of stay which is stupid when they tell you 1/2 the work has to be done before checking out....recommended for smoling teenage kids only.dishes were dirty that were put up as if clean.

6/10 - 괜찮아요

tiffany 님, tn

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
misleading
The location was perfect but the shower curtain was covered in mildew. The staff/website lied about wifi/internet being avalible. No room service avalible. If you can afford it go for a nicer hotel!

4/10 - 별로예요

lorena 님, alabama

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
the rooms real dirty, the receptionist so rude, definitly really bad service for the price,

10/10 - 훌륭해요

Donna 님, Mississippi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fontaine Bleu Panama City Beach
We were extremely pleased with our stay at the Fontaine Bleu. The room was very clean and comfortable. Check-in and check-out was a breeze. Because the size of the hotel isn't huge, the beach was less crowded. We will book accommodations again.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

Angelia 님, Macon, Ga

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Fontainebleau Terrace
Beware!!! This was the most terrible place my family has ever stayed at. The entire place needs up to date everything (from pots & pans to even the sign out front, what the hell!!!). The only good thing about this place is that it is on the beach. I would not recommend this place to anyone.

8/10 - 좋아요

Robert 님, Brundidge, AL

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
WiFi
The only thing that would make it a little better is if the WiFi would work in the rooms and not just the lobby. Other than that it is a great location and I enjoyed my stay there.

8/10 - 좋아요

Kim 님, daviston, al

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
these were the most comfortable beds ever. the room was more than we expected. you will not go wrong staying here.........

8/10 - 좋아요

Kathy 님, Birmingham, AL

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nostalgia
The Fontainbleau was fabulous. Our check in went very smoothly and we were allowed to check in early. We paid an extra fee and checked out late on our last day. It was worth it. Our "studio" was clean and comfortable. Even though we didn't use the kitchen this time, it was adequately furnished with cookware and dishes. There was a 32 flat screen tv with a dvd player. a nice bed and a sofa sleeper. The ocean view is spectaular, but there is really no place to sit outside your room, BUT, the roof top is basically untapped. You can go up to the 5th floor with your chairs and the roof is wide open on the ocean front, it even has old street lights that come on at dark. We had coffee up there every morning with a glorious beach breeze. Now the building is still being updated and the elevator was quirky, after all it was built around 50 years ago, but so was I. It is very 60's and has so much to offer, the location is great and the beach to the south is wide open for a longgggg way. Fun Land is still across the street for playing and of course it has a diner type restaurant serving breakfast, lunch and dinner if you want. There is Alvins Island for shopping for the things you forgot to bring and souvenirs to take back home. All in all, we loved it and plan to go back all summer.

4/10 - 별로예요

Alice 님, Blue Springs, Alabama

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
locked in the room x 2 not impressed
Room 602 defective lock on door. Had to call the main desk twice to get someone to come unlock the door, get us out of room. Took 2 days to get lock repaired. Elevator did not work most of 05/28 No chairs on balcony. No room service. Had to take out garbage, go to service desk to get linen, garbage bags. No internet service, told to go across the street to the do nut shop to try for service Gentlemen at service desk was rude. Room was clean, but outside area was not, poorly maintained, very few services available. Mold around pool area. We were there 4 days, the mat in the elevator was not changed. No ice service. Sinks stopped up in bathroom.

10/10 - 훌륭해요

Gerald & Linda 님, Evansville, IN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fountainebleau Terrace
Enjoyed the hotel very much. It was close to every thing we wanted to do. All of the employees we came in contact with were very friendly and helpful. Our room was very nice had a great view of the gulf.

8/10 - 좋아요

Janice 님, Columbus,Ga

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Tammy 님, Columbia Al

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fontainebleau, a great place to be
This was our first time at the motel and we had a wonderful time and we would love to go and vist again real soon. The lady at the desk was great and very friendly, She was very helpful and knowledgeable. We loved the location and the people were very nice. I would highly recommend this motel to others. Thanks for a wonderful vacation.

8/10 - 좋아요

Amy

좋아요: 직원 및 서비스, 객실의 편안함
It was ok. Room was not cleaned very well
Not very satisfied. Room was not cleaned well and air conditioner nobs broken.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good clean room - close to everything
Room was clean and updated. The blinds were not tight, so we draped a towel over them. Not a real big deal. The hotel itself is dated, but the staff was very friendly. We would / will stay here again. The location, right on the beach, was great.

4/10 - 별로예요

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별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

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좋아요: 청결 상태, 객실의 편안함

8/10 - 좋아요

GIna 님, Carmel, IN

좋아요: 직원 및 서비스, 객실의 편안함
Fontainbleau is right in the middle of PCB Strip
It is not the Ritz Charles, but is not advertised to be. We went to Florida to get a few days of sun! This hotel was perfect for what we needed it for....sleep and a kitchenette. It is older but has been updated, sits directly on the beach and is walking distance or less than 5 minute drive from anything and everything on the strip. Front desk was very accommodating in any and all of our needs.

2/10 - 너무 별로예요

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별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

marcel 님, miami,fl

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
horible
this was a horrible hotel to stay at it a trick at the end of your stay the guy keeps some of you deposit he charged me 40$ because we did not wash some dishes and throw away some trash. worst hotel

2/10 - 너무 별로예요

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별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was awful
The room were awful and old lookin like they need to mbe renovated. All the materials that were included on the details sheet were not in the room. The doors was so old that i got locked out from the inside of the hotel and a maintenance man had to come and let me out of my own room. There were only like 25 parking spaces. I had to park a mile from the hotel every trip back to the hotel. And then on checkout day the inspector just unlocked my door didnt knock and came right in like they stayed their. This hotels is just horrible nothing like i saw on the details pictures, that wsa false advertisement.

4/10 - 별로예요

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별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Fountainbleau in Panama City - Not what expected
The hotel looked very good from the photos, but when we got there it was very outdated. The rooms were smaller than expected. No cleaning service at all. You must get new towels and sheets yourself at the front desk. Many times clean towels were not even available. Occupant must clean everything upon leaving.