외관

홀리데이 인 익스프레스 호텔 & 스위트 파나마 시티 - 틴들, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 348개 이용 후기 중 181개" "
평점 8 - 좋아요. 348개 이용 후기 중 84개" "
평점 6 - 괜찮아요. 348개 이용 후기 중 37개" "
평점 4 - 별로예요. 348개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 348개 이용 후기 중 19개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Timothy

출장 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The elevator was broken and I am disabled and cannot climb the stairs and certainly cannot carry luggage up the stairs. If expedia doesn't refund my money i believe i have a really good court case. I was not informed that the elevator was broken and could not get help from anyone at expedia on the phone before I tried to check in. I am 100 percent disabled and my wife tried repeatedly to get someone on the phone but 2 different people hung up on her. I like expedia but there is no customer service. I will not use this service again if not fully refunded.
2024년 2월에 2박 숙박함
답변 제공: Barry 님, 2024년 2월 7일
Timothy, I would like to apologize for the for our elevator that broke down on Sunday afternoon. We did contact our service provider and they could not respond unit Monday. We truly want to take care of every guest who stays with us and allow them to have a good experience.

10/10 - 훌륭해요

Levi

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Barry 님, 2024년 2월 2일
Levi, we appreciate you completing a survey of our property and look forward to seeing you in the near future.

10/10 - 훌륭해요

Donna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, clean, friendly staff
2023년 12월에 2박 숙박함
답변 제공: Barry 님, 2024년 2월 2일
Donna, thank you for taking the time to review our property. We are happy you enjoyed your stay and look forward to seeing you again soon.

4/10 - 별로예요

Jorge

2023년 12월에 1박 숙박함
답변 제공: Barry 님, 2024년 2월 2일
Jorge, Thanks for taking the time to complete a survey, we are sorry you did not enjoy your stay. We hope you will give us another opportunity to serve you in the future.

10/10 - 훌륭해요

Toni

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice quiet stay that didn’t hurt the pocketbook 😊
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Barry 님, 2023년 11월 10일
Daniel, thank you for taking the time to review Holiday Inn Express Panama City, Fl. We are happy you enjoyed your stay and look forward to your next trip.

10/10 - 훌륭해요

Marlene

2023년 10월에 1박 숙박함
답변 제공: Barry 님, 2023년 10월 27일
Marlene, thank you for taking the time to review our property. We are happy you enjoyed your stay and look forward to seeing you again soon.

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Barry 님, 2023년 10월 27일
Stephanie, Thanks for completing the review of Holiday Inn Express Panama City Tyndall. We are glad you enjoyed staying with us and look forward to seeing you again.

10/10 - 훌륭해요

Kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were able to check in early which was great. Very quiet and clean. Staff was very nice.
2023년 10월에 2박 숙박함
답변 제공: Barry 님, 2023년 10월 27일
Kim, we appreciate your taking the time to complete a review of Holiday Inn Express Panama City Tyndall. Thank you for your nice comments, we look forward to your next visit.

2/10 - 너무 별로예요

Jeffrey

별로예요: 청결 상태, 숙박 시설 상태 및 시설
What a dump. I stayed at several different hotels recently from Florida to Ohio. This hotel was by far the worst. It’s in desperate need of a complete renovation.
2023년 8월에 1박 숙박함
답변 제공: Jessie 님, 2023년 9월 16일
Dear Jeffrey,I am sorry you didn't enjoy your stay with us. We appreciate your comments and will use them to further improve on the property.SincerelyJessica NeeseFront Office Manager

10/10 - 훌륭해요

Stacey

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and friendly staff
2023년 9월에 1박 숙박함
답변 제공: Jessie 님, 2023년 9월 8일
Hi Stacey,Thank you for taking the time leave a review. I will share your comments with the staff.

10/10 - 훌륭해요

Regina 님, Tallassee

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very professional and friendly staff.
2023년 8월에 1박 숙박함
답변 제공: Jessie 님, 2023년 9월 1일
Dear Regina, I would like to thank you for taking the time to leave a review of your stay here. I will share your comments with the rest of the staff. We look forward to you staying with us next time you are in town. Thank You Jessica NeeseFront Office Manager

10/10 - 훌륭해요

Hope

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When traveling I always wipe down furniture with disinfectant wipes and clean restroom but this hotel room was CLEAN! No dust, no left over hair on the bathroom floor, no stains on the bedding or carpet. The staff was nice and the breakfast was hot, fresh and ready! I was indeed impressed and it will be my go-to when I go back. The bed was super comfy too 😊
2023년 8월에 1박 숙박함
답변 제공: Barry 님, 2023년 8월 22일
Hope, Thank you for the positive feedback of our property. The team here strives to provide hospitality to our valued guests. I will share this review with our team. We look forward to your next visit to Panama City.

10/10 - 훌륭해요

Shawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great bed
2023년 8월에 1박 숙박함
답변 제공: Barry 님, 2023년 8월 22일
Shawn, thanks for the positive review of Holiday Inn Express - Tyndall. I shared this review with our team, and they were very happy for the recognition from you. We look forward to your next stay with us.

8/10 - 좋아요

Donna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, good area
2023년 8월에 2박 숙박함
답변 제공: Jessie 님, 2023년 8월 20일
Dear James Lafever,Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,JESSICA NEESE Front Office Manager

8/10 - 좋아요

Eva

2023년 8월에 1박 숙박함
답변 제공: Jessie 님, 2023년 9월 21일
Dear Eva, Thank you for taking the time to leave a review. Feedback such as yours is important in the continual improvement of the hotel and team.Sincerely,Jessie

10/10 - 훌륭해요

Edwin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was clean and nice
2023년 7월에 1박 숙박함
답변 제공: Jessie 님, 2023년 7월 30일
Dear Edwin,Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,JESSICA NEESE Front Office Manager

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2023년 7월에 1박 숙박함
답변 제공: Jessie 님, 2023년 7월 30일
Dear Nfn Olivia,Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,JESSICA NEESE Front Office Manager

6/10 - 괜찮아요

Laura

2023년 7월에 1박 숙박함
답변 제공: Jessie 님, 2023년 8월 20일
Dear Laura,Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,JESSICA NEESE Front Office Manager

8/10 - 좋아요

Colby Len

2023년 7월에 1박 숙박함
답변 제공: Jessie 님, 2023년 8월 20일
Dear Colby Lynn,Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,JESSICA NEESE Front Office Manager

10/10 - 훌륭해요

Cornelius

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Jessie 님, 2023년 7월 30일
Dear Cornelius,Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,JESSICA NEESE Front Office Manager

10/10 - 훌륭해요

Antonio

2023년 7월에 2박 숙박함
답변 제공: Jessie 님, 2023년 8월 20일
Dear Antonio,Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,JESSICA NEESE Front Office Manager

8/10 - 좋아요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The stay was fine. The hallways on he second and third floors were very warm. Our bathroom sink had no cold water. These are minor things.
2023년 7월에 1박 숙박함
답변 제공: Jessie 님, 2023년 7월 15일
Dear James,Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 8502153200 or jessieneese448@hotmail.com.Sincerely,JESSICA NEESE Front Office Manager8502153200jessieneese448@hotmail.com

10/10 - 훌륭해요

Pamela

가족 여행
We liked that it was very clean!
2023년 7월에 1박 숙박함
답변 제공: Jessie 님, 2023년 7월 15일
Dear Pamela,Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 8502153200 or jessieneese448@hotmail.com.Sincerely,JESSICA NEESE Front Office Manager8502153200jessieneese448@hotmail.com

8/10 - 좋아요

Venkat

가족 여행
Good location
2023년 7월에 1박 숙박함
답변 제공: Jessie 님, 2023년 7월 15일
Dear Pamela,Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,JESSICA NEESE Front Office Manager

10/10 - 훌륭해요

Amy

2023년 7월에 1박 숙박함
답변 제공: Jessie 님, 2023년 7월 15일
Dear Amy,Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,JESSICA NEESE Front Office Manager

10/10 - 훌륭해요

David 님, Goodlettsville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice property
2023년 6월에 2박 숙박함
답변 제공: Jessie 님, 2023년 7월 15일
Dear David,Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,JESSICA NEESE Front Office Manager

10/10 - 훌륭해요

Federico

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: Jessie 님, 2023년 7월 15일
Dear Federico,Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,JESSICA NEESE Front Office Manager

10/10 - 훌륭해요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay away from the touristy areas.
Great stay! The only minor negatives were the hot tub ( which was listed as an ammeity)had been filled in with cement and the hallways were not air conditioned. Employees and property were great. Very close to restaurants and shopping.
2023년 6월에 3박 숙박함
답변 제공: Jessie 님, 2023년 6월 26일
Thank you for taking the time to let us know about your stay. I am glad you enjoyed yourself and look forward to seeing you again in the future.

10/10 - 훌륭해요

Cortney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Barry 님, 2023년 6월 19일
Cortney, thanks for taking the time to complete a survey and we happy you enjoyed your stay. We look forward to your next visit.

2/10 - 너무 별로예요

SANFORD

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Carl 님, Memphis

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice clean and quiet place to stay, modern facility, close to a lot of shopping and food options. The only negative is that the bathroom needs a few upgrades, loose floor tiles and bathtub bottom isn't a solid foundation.
2023년 6월에 1박 숙박함
답변 제공: Barry Stirrat 님, 2023년 6월 5일
Carl, thank you for taking the time to complete a survey for Holiday Inn Express Panama City. We appreciate the positive comments and we will review the issue with the bathroom. Thanks again for bringing this to our attention

10/10 - 훌륭해요

Megan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The staff was very friendly and welcoming
2023년 5월에 1박 숙박함
답변 제공: Barry Stirrat 님, 2023년 6월 5일
Megan, we appreciate you taking the time to complete our survey. I will pass on the positive comments to the team.We look forward to your next visit.Thank you,

8/10 - 좋아요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very convenient. Friendly staff
2023년 5월에 3박 숙박함
답변 제공: Barry Stirrat 님, 2023년 6월 5일
Rebecca, Thank you for choosing Holiday Inn Express Panama City for your visit. Your comments are greatly appreciated. We look forward to seeing you on your next visit to Panama City.

10/10 - 훌륭해요

Benjamin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Barry Stirrat 님, 2023년 6월 5일
Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.again thank you for choosing Holiday Inn Express.

6/10 - 괜찮아요

DEBBIE 님, LABION

좋아요: 청결 상태, 직원 및 서비스
2023년 5월에 3박 숙박함
답변 제공: Barry Stirrat 님, 2023년 6월 5일
Debbie, thank you taking the time to complete the survey. We appreciate the information of how we may improve our property. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future..

8/10 - 좋아요

DEBBIE 님, LABION

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our room and the areas that we used were very clean and neat. The breakfast was good. Nice selection and plentiful. The only negative I have, is probably just me, when I stepped into the tub for a shower, it felt a little slick and I was a little concerned about slipping.
답변 제공: Barry Stirrat 님, 2023년 6월 5일
Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

paula

2023년 3월에 3박 숙박함
답변 제공: Barry Stirrat 님, 2023년 6월 5일
Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Gloria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The stay was ok. But the room that we saw on the internet when we booked the hotel is not what we saw when we arrived. It was not as nice as what was presented when we booked. That was very disappointing for the price we paid
2023년 4월에 2박 숙박함
답변 제공: Barry Stirrat 님, 2023년 6월 5일
Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Kayley

2023년 4월에 1박 숙박함
답변 제공: General Manager 님, 2023년 4월 18일
We are glad that you enjoyed your stay with us. We strive to make each and every guest as comfortable as possible. We hope to see you again.

10/10 - 훌륭해요

Sandra

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was nice and clean. The lady in the breakfast area Friday morning was the sweetest! And the cleaning staff that we encountered were all great. We appreciated the friendly front desk staff as well!
2023년 4월에 3박 숙박함
답변 제공: General Manager 님, 2023년 4월 13일
Thank you so much for taking the time to share your feedback with us. I am delighted to hear that you had a great experience, and I will share your feedback with the rest of the team. We look forward to seeing you again when your travels bring you back to the area.

8/10 - 좋아요

Domonique

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
The check in was great, upon unloading all of our stuff into our room we discovered that the bedding was soiled with what appeared to be blood and there was candy/food on the floor. We quickly spoke with the staff downstairs and were transferred to another room. The 2nd room was on another floor and was clean and tidy! Beds were comfortable. Overall the property was clean, tidy, and comfortable.
2023년 3월에 1박 숙박함
답변 제공: General Manager 님, 2023년 4월 13일
Thank you for taking the time to provide feedback on your visit. I am sorry to hear that your initial room did not meet your expectations; however, I am glad that the team took swift action to resolve it for you and that your stay was enjoyable otherwise. We look forward to seeing you when your travels back you back to the area. Thank you!

4/10 - 별로예요

Royal

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They checked me in knowing the hot water to their rooms was was not working, but said nothing to me about it. I unloaded my Harley after a 600 mile ride and just before going to bed I go to take a shower and there was no hot water. I called the desk and they said it would be fixed later in the morning. I departed at 8:00AM and there was still no hot water. I feel I a refund is in order.
2023년 3월에 1박 숙박함

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Not so hot water
The room was nice and comfortable, food was good and we had a great stay until our last day. I got up early on the last day to head for the airport and there was no hot water to shower or get ready for the day. let the shower run for 10 minutes and still no hot water.
2023년 2월에 3박 숙박함
답변 제공: GM 님, 2023년 2월 17일
Dear James,Thank you for taking the time to provide us with your feedback regarding your recent stay at our property. Providing a great guest experience is very important to us. I sincerely apologize for the hot water issue you experienced during your stay. I have shared your feedback with the maintenance department so we can ensure the faucet is operating properly in the bathroom.Thank you for choosing to stay with us.

10/10 - 훌륭해요

Alejandra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Sara

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, good service, plenty in area.
답변 제공: General Manager 님, 2023년 1월 10일
Dear Sara,Thank you for taking the time to provide feedback regarding your recent stay at our property. We are delighted to hear you had a great experience while staying with us! Your comments have been shared with the staff so we can celebrate delivering another great guest experience.We wish you a very prosperous New Year!

4/10 - 별로예요

Katelyn

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Decent location. No hot water for two of my three nights. Room 317. Also had individuals in the field next to the hotel lighting fireworks which led to debris all over my vehicle.
답변 제공: General Manager 님, 2023년 1월 10일
Dear Katelyn,Thank you for taking the time to provide us with your feedback regarding your recent stay at our property. I sincerely apologize for the issues you experienced during your stay. We hope you will give us another opportunity to provide you with a different experience at our hotel. We wish you a very prosperous New Year!

2/10 - 너무 별로예요

David

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The hot water did not work properly. 1st day took a cold shower 2nd day shower was hot after 30 minutes
답변 제공: GM 님, 2023년 1월 4일
Dear David,Thank you for taking the time to provide us your feedback regarding your recent stay. I sincerely apologize for the issues you experienced while staying at our property. We have notified the appropriate department heads to resolve the issues. We hope to have the opportunity to serve you in the future to provide a different experience at our property.Thank you for choosing Holiday Inn Express & Suites!

10/10 - 훌륭해요

Diana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
POSITIVE STAY
Went for Thanksgiving weekend and was pleasantly surprised with service, cleanliness, and customer service.
2022년 11월에 4박 숙박함
답변 제공: GM 님, 2022년 12월 19일
Dear Diana,Thank you for taking the time to provide your feedback regarding your recent stay at our property. We are very happy to hear you had a great experience! Your comments have been shared with the team to celebrate delivering another great guest experience. Thank you for staying with us and we hope to see you again soon!