5 개의 야외 수영장, 일광욕 의자
예약 가능 여부 확인

레이크타운 워프 바이 에메랄드 뷰 리조트 여행 후기

3.5 out of 5
레이크타운 워프 바이 에메랄드 뷰 리조트
9902 S Thomas Dr, Panama City Beach, FL

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 845개 이용 후기 중 319개" "
평점 8 - 좋아요. 845개 이용 후기 중 257개" "
평점 6 - 괜찮아요. 845개 이용 후기 중 133개" "
평점 4 - 별로예요. 845개 이용 후기 중 67개" "
평점 2 - 너무 별로예요. 845개 이용 후기 중 69개" "

8.2/10

청결 상태

7.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
베드가 편안했어요!
Very Good!

6/10 - 괜찮아요

Tyler

2023년 10월에 4박 숙박함

4/10 - 별로예요

Sarah

가족 여행
별로예요: 객실의 편안함
Rude and unhelpful staff. Awful hidden fees.
Emerald was awful at communicating. Kept adding fee aftef fee after fee. I was originally told the fee at the hotel would be $250 yet when we got there it was almost $600. They Re refused to let us park a 3rd car for our 3 bedroom condo that can sleep 10. The staff at the front desk was unhelpful to say the least. I will never be staying here again. Our room was also damaged in several places and the staff did not care. They were so strict about everything, even the most ridiculous things. If they really dont want people to stay there, they shouldnt offer it.
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Velkis

2023년 8월에 5박 숙박함

10/10 - 훌륭해요

Chloe

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was an amazing stay!!!!
2023년 8월에 5박 숙박함

8/10 - 좋아요

Leyanis

좋아요: 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함

6/10 - 괜찮아요

Raquel

2023년 7월에 2박 숙박함

6/10 - 괜찮아요

Kendra

2023년 7월에 4박 숙박함
답변 제공: Reservations, Emerald View Resorts 님, 2023년 7월 27일
Thank you for taking the time to review us. We'd like to hear more about your experience. If you would take a moment to give me a call at 850-249-1244 Option 1 at your convenience, it would be much appreciated.

2/10 - 너무 별로예요

ILIR

아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
Management sucks.Rude and not comunicative. we had to wait over one hour for the code entry.Called several times.left several messsages.They never answered back.We had to arrainge with the front desc.
2023년 7월에 7박 숙박함

10/10 - 훌륭해요

Sabit

단체 여행
Customer service and all of this stuff is excellent
2023년 7월에 5박 숙박함
답변 제공: Emerald View Resorts 님, 2023년 7월 27일
Thank you for taking the time to let us know about your stay with us. Come back and see us again soon!

6/10 - 괜찮아요

Kristin

Elevators are a huge problem. Had to take the stairs most of the time. Stairwell is rusty and potentially unsafe. Bathroom floor in rental was sticky upon arrival. Bedroom windows were dirty and smudged with what looked like male body parts.
2023년 7월에 4박 숙박함

10/10 - 훌륭해요

Adriana

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
extra fees that were told at last minute
2023년 6월에 5박 숙박함
답변 제공: Emerald View Resorts 님, 2023년 7월 6일
Thank you for taking the time to let us know about your stay with us. Come back and see us again soon!

6/10 - 괜찮아요

Olivia

가족 여행
Air went out and someone came up to fix pretty fast but went out same day again could not get in touch with anyone remainder of stay. It was extremely hot.
2023년 6월에 5박 숙박함
답변 제공: Emerald View Resorts 님, 2023년 7월 4일
On behalf of everyone on our team, I'd like to apologize we didn't hit the mark with your recent stay. Please know that we take ownership of every experience good or bad we care deeply about our guests.

10/10 - 훌륭해요

Lynette

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 6월에 4박 숙박함
답변 제공: Emerald View Resorts 님, 2023년 7월 6일
We appreciate you sharing your experience with us. We're here when you're ready to head back to the beach!

10/10 - 훌륭해요

Justin

2023년 6월에 2박 숙박함
답변 제공: Emerald View Resorts 님, 2023년 7월 4일
We appreciate you sharing your experience with us. We're here when you're ready to head back to the beach!

8/10 - 좋아요

Holly

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 4박 숙박함
답변 제공: Emerald View Resorts 님, 2023년 7월 4일
We appreciate you sharing your experience with us. We're here when you're ready to head back to the beach!

6/10 - 괜찮아요

Adam

단체 여행
Over priced for for what you get. High room cleaning fees and you have to take out your own trash in the trash cans. Bad traffic during a holiday. You can stay elsewhere for a better price. Not to mention after you book there's a high resort fee and you have to purchase arm bands to be on the property after you already paid for the room.
2023년 5월에 4박 숙박함
답변 제공: Emerald View Resorts 님, 2023년 7월 4일
On behalf of everyone on our team, I'd like to apologize we didn't hit the mark with your recent stay. Please know that we take ownership of every experience good or bad we care deeply about our guests.

10/10 - 훌륭해요

Tina

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great location and view
I was very pleased with my condo and location! I would like to stay there again.
2023년 5월에 4박 숙박함
답변 제공: Emerald View Resorts 님, 2023년 7월 4일
We appreciate you sharing your experience with us. We're here when you're ready to head back to the beach!

8/10 - 좋아요

DOROTHY 님, Los Angeles

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thoroughly enjoyed our stay here and would definitely go back. Communication with the front desk left something to be desired though. Great ocean view which I loved.
2023년 4월에 6박 숙박함

8/10 - 좋아요

Pashia

좋아요: 청결 상태
2023년 4월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
Hard no!!!
2 rooms had the same code next door to each other so I entered in the wrong room by accident and thought my child had been abducted. Night shift desk clerks couldn’t cared less and put it on “another company” handles that. Locked out of our private entrance from the beach at 10pm and had to beg to let another hotel let us cut through their entrance. I am handicapped and couldn’t walk the 1.5 to the public exit off the beach. Construction started at 7am and shook your entire unit. So good luck sleeping in on vacation. Only up side was nice beaches and close to food and grocery needs. I’ll find a VRBO before I stay at another “resort”! Nice people to meet stayed there as well so we met a lot of new friends! Will not stay again though!
2023년 4월에 4박 숙박함

10/10 - 훌륭해요

Moneka

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 3박 숙박함

2/10 - 너무 별로예요

Andrew

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 5박 숙박함

10/10 - 훌륭해요

Jake

2023년 3월에 5박 숙박함
답변 제공: Emerald View Resorts 님, 2023년 4월 14일
Thank you for taking the time to let us know about your stay with us. Come back and see us again soon!

4/10 - 별로예요

Valeria

별로예요: 숙박 시설 상태 및 시설
2022년 8월에 2박 숙박함

4/10 - 별로예요

Zachary 님, Saint Peters

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
The room was dirty, the elevators were incredibly slow, when they actually worked. Everything on the property was over the top expensive. The front desk was short and seemed annoyed every time you asked them anything. The pools were dirty. The info was the most disappointing though. The dryer didn’t dry the clothes, the base boards, walls, floor, and sink sprayer and ice and water attached to the fridge were along with the shower heads were disgusting. There were dead mosquitoes stuck to the walls and the cushions on the wooden chairs were a mess. The parking garage was dark. This was our second time staying here and this stay was disappointing.
2022년 7월에 4박 숙박함

6/10 - 괜찮아요

Selene 님, Pelham

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Las recepcionistas muy despotas no me explicaron ni en donde estaba mi condominio ni a que hora era mi salida , mi entrada fue hasta las 6 de la tarde y mi salida a las 10 o sea no pude disfrutar de mi día en el hotel por que entre prácticamente en la noche los pasillos y elevadores no funcionaban tardaban demasiado y cable en las televisiones en los dos medios días que estuve nunca funcionó las piscinas sucias para el precio uno espera lo mejor y el mejor servicio.
2022년 7월에 2박 숙박함

4/10 - 별로예요

Kelin

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Our room was full of dust & not cleaned properly. Also the ac was out for 2 of the first day's but they did get it fixed. The front door lock was broken so it would have been easy for my kids to open the door so they ended up sleeping with me. The washer & dryers were extremely load. & all beds were so bad we had hard time sleeping at night because they had slopes in them & very hard & also of the plugs for the connections were not good so we had to plug our phone in different areas of the condo. & alot of the dresser cabins were broken. Worst had to be the elevator situation because you would have to wait at least 40 mins to get on the elevator. Also in the parking garage they hit my car & i reported it & never heard back from the resort. Never going back their again
2022년 7월에 6박 숙박함

6/10 - 괜찮아요

Sergio

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 2박 숙박함

8/10 - 좋아요

alice

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
the elevators stink waited 45 mins morning of ck out and then still had to take 18 flights of stairs with tons of luggage…. Elevators so dang hot u about smoother to death on them… you are unable to have anything to drink near the pool not even water my friend got I trouble for having water near the pool and it 100 plus degrees outside
2022년 6월에 4박 숙박함

8/10 - 좋아요

alex

좋아요: 청결 상태, 객실의 편안함
2022년 6월에 2박 숙박함
답변 제공: Emerald View Resorts 님, 2022년 7월 1일
Thank you for taking the time to let us know about your stay with us. Come back and see us again soon!

6/10 - 괜찮아요

Maritza

2022년 6월에 4박 숙박함

6/10 - 괜찮아요

Carrie

가족 여행
별로예요: 청결 상태
My condo wasn’t up to my standards on cleanliness!! I know there are some that are kept up really good because I had others staying at the same time as me. The elevators…. Oh my goodness.. the elevators are bad.. I had to walk up and down many times from the 11th floor..
2022년 5월에 4박 숙박함

8/10 - 좋아요

Ruitao

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Large rooms and great amenities, but too many paperworks to complete before checking in.
2022년 5월에 2박 숙박함
답변 제공: Emerald View Reorts 님, 2022년 7월 1일
We appreciate you sharing your experience with us. We're here when you're ready to head back to the beach!

4/10 - 별로예요

Marcia

좋아요: 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
2022년 4월에 5박 숙박함

6/10 - 괜찮아요

Turkessa

가족 여행
별로예요: 객실의 편안함
2022년 4월에 2박 숙박함

10/10 - 훌륭해요

Dana

가족 여행
좋아요: 청결 상태, 객실의 편안함
2022년 4월에 2박 숙박함
답변 제공: Reservations 님, 2022년 4월 25일
Thank you for your "excellent" rating and we hope that you'll come back to vacay with us soon !!!

6/10 - 괜찮아요

Shalonda

가족 여행
별로예요: 청결 상태
No
Horrible customer service, no one ever answer the phone at the front desk. Brown and yellow stains on the bed covers, a old blue comforter was left in the closet covered with white stains. The shower curtains covered with stains. Other than that the room was ok the view was really nice and my kids enjoyed the kiddie pool.
2022년 3월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
2021년 9월에 3박 숙박함
답변 제공: Emarld View Resorts 님, 2021년 11월 4일
We appreciate you sharing your experience with us. We're here when you're ready to head back to the beach!

2/10 - 너무 별로예요

Carla

좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2021년 8월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
vary spacious (that i liked) the property was not cleaned well ( we found "stuff" from previous client, one sock in dryer, a toy necklace on one of bump beads) the refrigerator ice maker did not work, washer and dryer did not work (contacted them and they say it would be next day before they can come and fix it) we were leaving the place "next day" so that dint help. the entrance key lock did not work so our door was unlock for 4 hrs before we knew it was not working.... contacted them and they did come and fix it within 30 min... the worst part was the elevator waiting time 10-15 min before you can get one and once we did you had to go like sardines "packed" full of people without face mask... terrible. (had to take stairs), the smell of "recreational" smoking was everywhere, elevator, walkways, even in our balcony you could smell it (we have children) we were on floor 11... i provably will not stay there ever.
2021년 8월에 2박 숙박함

6/10 - 괜찮아요

Julio

가족 여행
좋아요: 청결 상태
rubbish, never coming back
terroble front desk service, rude ladies at first day. no wifi password, no towels, and no daily seevice. And lied about reservation
2021년 8월에 3박 숙박함

4/10 - 별로예요

Charles

가족 여행
별로예요: 청결 상태
Mold in bathroom .
Stay started off decent til second day we noticed black mold in master bathroom. Call and told them, and they sent someone to clean while we was at beach. Came back to black mold still there. Called and they sent a cleaner supervisor up. She cleaned and still left alot of black mold. We ended up having to buy stuff and clean it ourselves. They didnt discount us any of the money we paid for precleaning or anything.
2021년 7월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 객실의 편안함
Great location and awesome space.
2021년 5월에 2박 숙박함
답변 제공: Emerald View Resorts 님, 2021년 6월 23일
Thank you for taking the time to let us know about your stay with us. Come back and see us again soon!

6/10 - 괜찮아요

KaMi’sha J.

좋아요: 청결 상태
Dissatisfied
Less than 24 hours before we arrived, I got a called saying i owed double for what I paid in the beginning. There was no email or anything on the site saying I was only paying partial when I booked. I wouldn’t have mind if I was informed weeks before that I owed. Waited on the elevator for 45 minutes when first arrived. After getting to the room, the code didn’t work, I had to wait 30 minutes to get someone on the phone for the code. Didn’t have any wash clothes in the room nor WiFi when stated it was WiFi because I still need internet access for work
2021년 4월에 2박 숙박함

8/10 - 좋아요

Brianna

가족 여행
좋아요: 청결 상태, 객실의 편안함
2021년 4월에 4박 숙박함
답변 제공: Deborarh 님, 2021년 5월 8일
We appreciate you sharing your experience with us. We're here when you're ready to head back to the beach!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태
No internet. Called office they said in the “contract” owner not required to provide password. if so, this should be in bold on first page. Internet is an expectation. Carpet and chair worn and unit needs a refresh. Outside grounds well maintained.
2021년 3월에 8박 숙박함

6/10 - 괜찮아요

amanda j.

좋아요: 청결 상태
March 2021
The property was great. The check in process not so great. It would be nice also to know there is an extra $300 charge from the property before you arrive after you already pay through VRBO.
2021년 3월에 3박 숙박함

10/10 - 훌륭해요

Marcella

단체 여행, 가족 여행
좋아요: 청결 상태, 객실의 편안함
Love love loved the stay when we had to leave we all didn't want to. Pools were great the place was very home feeling all my kids enjoyed themselves even us adults. We were able to sit down and talk without having to worry about the kids getting hurt. Will be planing another stay hopefully next time longer then two nights
2021년 3월에 2박 숙박함
답변 제공: Deborah 님, 2021년 5월 8일
We appreciate you sharing your experience with us. We're here when you're ready to head back to the beach!

4/10 - 별로예요

Sekinah

가족 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
This was not what me and my family was looking for we stayed her very nice place lots of bugs in the apartment and no heat it was so cold we got sick and nobody did nothn to help us !
2021년 1월에 3박 숙박함