5 개의 야외 수영장
예약 가능 여부 확인

레이크타운 워프 바이 로열 아메리칸 비치 겟어웨이 여행 후기

3.5 out of 5
레이크타운 워프 바이 로열 아메리칸 비치 겟어웨이
9902 South Thomas Drive, Panama City Beach, FL

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 54개 이용 후기 중 19개" "
평점 8 - 좋아요. 54개 이용 후기 중 17개" "
평점 6 - 괜찮아요. 54개 이용 후기 중 9개" "
평점 4 - 별로예요. 54개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 54개 이용 후기 중 5개" "

7.8/10

청결 상태

6.8/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

Amy

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The condo and facility was nice. However, the wait for the elevators was awful and the staff were rude.
2022년 6월에 7박 숙박함
답변 제공: Royal American Beach Getaways 님, 2022년 6월 26일
Thank you

6/10 - 괜찮아요

Alexis 님, Hull

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 6월에 7박 숙박함

10/10 - 훌륭해요

Rosalia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Agradable lugar
2022년 6월에 2박 숙박함
답변 제공: Royal American Beach Getaways 님, 2022년 6월 26일
Thank you

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It was an all right stay. until you have to stand in an unnecessary line waiting to get parking pass it needs to be a quicker way than that and unnecessary showing wristbands to guard when you have your parking permit in your windshield
2022년 4월에 3박 숙박함
답변 제공: Royal American Beach Getaways 님, 2022년 5월 7일
Thank you

8/10 - 좋아요

Damekia

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Condos are very nice but could use a bit of extra care in cleaning thoroughly. Lots of conveniences located on the property and within close proximity. Resort is large so be prepared for a long wait at the elevators. Remote check in seemed to serve no purpose as I had to submit the information again upon arrival. Overall I would stay at this property again.
2022년 4월에 4박 숙박함
답변 제공: Royal American Beach Getaways 님, 2022년 4월 17일
Thank you for your comments.

4/10 - 별로예요

Araceli

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
Podrían especificar que donde pagas el parque adero no te van a entregar la clave para acceder al del departamento y deberían de construir más elevadores en el con dominio de mejorar los sofás
2022년 4월에 3박 숙박함
답변 제공: Royal American Beach Getaways 님, 2022년 4월 17일
Thank you.

6/10 - 괜찮아요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
wont return
will not stay again unit 1230 was very outdated unit 1330 above every night had to call security at 2:30am security was awesome! was locked out of room 15 mins before check out. 30 mins later & 5 calls later got a temp code to door so we could remove our 2 final pieces of luggage. patio chairs broken at pool glass table broken in unit patio
2022년 3월에 3박 숙박함
답변 제공: Royal American Beach Getaways 님, 2022년 4월 17일
Thank you for your comments. Will be referred to Management.

10/10 - 훌륭해요

Demetrice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 3월에 4박 숙박함

10/10 - 훌륭해요

Eduardo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was dope
2022년 3월에 7박 숙박함
답변 제공: Royal American Beach Getaways 님, 2022년 4월 17일
Thank you

10/10 - 훌륭해요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was great! Loved the stay and all the amenities. Our only complaint was that we reached out to the rental agency twice to inquire about an additional night- with no response. Their loss I suppose.
2021년 12월에 2박 숙박함

2/10 - 너무 별로예요

Serina

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
ABSOLUTELY HORRIBLE! The bed was broken, the toilet was broken. Literally had to put a mattress on the floor because they wouldn’t do anything about the bed being broken. Entire condo was absolutely disgusting! 0/10 recommend!!!
2021년 11월에 5박 숙박함

2/10 - 너무 별로예요

Karla

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had no hot water our entire stay even after contacting customer service twice. The beds were extremely uncomfortable as well. Pest is a huge issue at this property.
2021년 8월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bedbugs, mold and THE WORST Costumer service. Do not rent this property they are infested with bedbugs in the entire apartment. They don’t look like they do a good job cleaning either, there is mold in both showers, the bed are very old and uncomfortable one of them is loose it feels like you going to fall. Their costumer service doesn’t help at all they just tell you “ you can leave the property if you don’t like like it but you won’t get a refund “
2021년 7월에 5박 숙박함

8/10 - 좋아요

Store

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 7박 숙박함

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Your Comments We rent condos for vacation regularly. This was the first one that was not up to our standards. One dish towel for 10 days, 2 bathrooms with barely enough toilet paper for a day or 2, floors not swept before arrival, dirty refrigerator, limited towels including one hand towel for 10 days. Bath tub in second bedroom very dirty. Most condos we stay at have condiments to use none here . Anything we wanted to watch on tv had to go through the infinity app so we couldn’t watch much and the worst thing about lake town wharf is that I wear a leg brace and had to do 12 flights of stairs several times after waiting 10-15 minutes for an elevator to show up full of people so I couldn’t get on. We won’t be back to this complex ever again
2021년 6월에 10박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking could've been set up better
2021년 5월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2021년 5월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 3월에 4박 숙박함
답변 제공: Katie 님, 2021년 4월 16일
Thank you for your recent stay with us. We are happy to hear you had a wonderful Beach Getaway. We look forward to your next vacation with Royal American Beach Getaways.

8/10 - 좋아요

Sammy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
lakeview condo
The condo was very nice only thing that was wrong was the lack of cooking pans and WiFi. Other than that it was excellent will book again.
2020년 10월에 3박 숙박함
답변 제공: Celeste O'Neil 님, 2020년 12월 2일
Thank you for your recent stay with us. We are happy to hear you had a wonderful Beach Getaway. We look forward to your next vacation with Royal American Beach Getaways.

6/10 - 괜찮아요

molly l.

좋아요: 청결 상태
Our stay for the weekend
There was 0 response from property manager. After multiple emails sent, VRBO messages, etc., we never received one response. We tried adding an extra night to our booking and had to go to the welcome center in PCB to do so, and then it took over an hour for them to confirm with property manager if we could do so.

8/10 - 좋아요

실제 이용하신 고객

2020년 10월에 2박 숙박함
답변 제공: Celeste O'Neil 님, 2020년 12월 2일
Thank you for your recent stay with us. We are happy to hear you had a wonderful Beach Getaway. We look forward to your next vacation with Royal American Beach Getaways.

10/10 - 훌륭해요

Morgan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rm 1903
We had a wonderful 4 night stay in room 1903!! Pros.. Beautiful view of both the gulf and the lake. Theres a gator that lives there. Washer and dryer in the room. Fridge has an ice dispenser on thr front. Convenient to everything! And we got to check in early!! Cons.. the walk from the parking garage to the room is really far!! If you are traveling w an elderly or disabled person, it might be a bit much for them. There was only 2 blankets in the whole room so bring yours! This is our 2nd time staying at The Wharf and we will be back!!
2020년 9월에 4박 숙박함
답변 제공: Celeste O 님, 2020년 10월 11일
Thank you for your recent stay with us. We appreciate your feedback on the unit and property. We look forward to your next beach getaway with us.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
i loved and enjoyed the balcony views from either side of the condo. i did not like that the elevators didnt work on our departure and had to take the stairs from the 12th floor. other than that the stay was joyful and pleasant. will definitely be booking again for next year
2020년 9월에 3박 숙박함
답변 제공: Celeste O 님, 2020년 10월 11일
Thank you for your recent stay with us. We are happy to hear you had a wonderful beach getaway. We look forward to your next beach vacation with us.

6/10 - 괜찮아요

Jennifer 님, Atlanta

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Elevators are slow. One was completely down. On a holiday weekend, this should have been taken care of immediately.
2020년 9월에 4박 숙박함
답변 제공: Celeste O 님, 2020년 10월 11일
I am sorry to hear you had issues with the elevators during your stay. I will be sure to send and email to the HOA so they can look into this.

8/10 - 좋아요

Micah

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The condo itself was nice and clean. It was hard to figure out how to get to the room from the parking deck and there wasn’t anyone offering any help. Once we found the room, it was nice and cool, but at about 10pm something changed and the thermostat didn’t seem to work.
2020년 8월에 2박 숙박함
답변 제공: Celeste O 님, 2020년 8월 12일
Thank you for your recent stay with us. We are happy to hear you had a good stay with us. I am sorry to hear you were having issues with your A/C. Did you call us so we could have taken care of it for you?

10/10 - 훌륭해요

rinardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vacation
I love this place so much that I come here ever six months now
2020년 7월에 6박 숙박함
답변 제공: Celeste O 님, 2020년 8월 12일
Thank you for your recent stay with Royal American Beach Getaways. We are so happy to hear you had a wonderful stay. We look forward to your next beach getaway.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태
Beautiful room but the floors need scrubbing bad.
2020년 7월에 6박 숙박함
답변 제공: Celeste O 님, 2020년 8월 12일
Thank you for your review. I am glad to hear you had a good stay with us. I will be sure to pass this review to our housekeeping manager so we can make sure the issue you had with the floor gets taken care of.

6/10 - 괜찮아요

MaryRiddle 님, Lewisburg, Tennessee

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
The condo was clean. But the dryer took all day to dry and the oven would only work on bake. They didn’t have proper cookware. The bed in the front room was very unstable.
2020년 6월에 6박 숙박함
답변 제공: Celeste O 님, 2020년 8월 12일
Thank you for staying with Royal American Beach Getaways. We appreciate your feedback. We have installed a new dryer in the unit. I will pass on the rest of your concerns to our maintenance department so we can get these addressed.

4/10 - 별로예요

Frank

가족 여행
별로예요: 청결 상태, 객실의 편안함
Dirty and rundown
This place has seen its better days. When it was originally built years ago, it was probably very nice, but it's in a state of disrepair and it doesn't look like there's any intention of maintaining it well. The elevators hardly work and when they do, they are extremely slow. The property feels dirty and unmaintained. It doesn't seem like the cleaning crew pays much attention. There were multiple light bulbs out in our unit with no one to call to replace them. The communication was terrible and we were supposed to receive a welcome packet/parking slip/and wrist bands to move freely around the property and they never came. This entire property is rundown and dirty. It's poorly managed and needs real attention to bring it back to what was once probably a nice facility.
2020년 6월에 3박 숙박함

10/10 - 훌륭해요

Destiny

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great time
There were not enough wrist bands or parking passes to accommodate all of us. Elevators were slow and packed bc two were broke. Great view, great location, hotel was beautiful.
2020년 5월에 2박 숙박함

8/10 - 좋아요

Jerry

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2019년 10월에 6박 숙박함
답변 제공: Celeste O 님, 2020년 4월 2일
Thank you for your recent stay with us. We are happy to hear you had a wonderful stay. We look forward to your next beach getaway.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice condo, with a few issues
Not enough room here to write the whole nightmare story of our check in process!! While the condo was beautiful, clean, convenient and had gulf views from 19th floor, it was seriously lacking some cooking utensils. Plenty of all gadgets but no scissors, only 3 pots one of which was very large for pasta type of dish only. Not enough spoons (only 4). We had to keep washing by hand or dishwasher which wasn't washing them clean. We found 3 dirty dishes on the shelf from the time before we checked in. Asked front desk for scissors, never turned up after 3 days. Had issues with hot water, had to call twice and the nice elderly gentleman came and fixed it. Had to unclog main bathtub as water wasn't draining at all. TV was smart it said but we couldn't find Netflix, amazon apps to use our own accounts to watch movies.
2019년 12월에 3박 숙박함
답변 제공: Celeste O 님, 2020년 1월 1일
I am sorry to learn that your recent stay with us did not meet your expectations. I am glad you brought these issues to our attention. We are always striving to improve out service and product, and guest feedback helps us to do that.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved my visit. I'm coming back to visit. I had a wonderful time.
2019년 11월에 4박 숙박함
답변 제공: Celeste O 님, 2020년 1월 1일
Thank you for staying with us. We look forward to your next visit.

8/10 - 좋아요

Joseph

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A+++
Great location around everything nice parking and good clean rooms
2019년 10월에 3박 숙박함
답변 제공: Celeste O 님, 2019년 11월 15일
Thank you for your recent business and for the positive feedback you provided Royal American Beach Getaways. We are always striving to improve our service and product, and guest feedback helps us to to that. We look forward to your next vacation with us.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
The condo was amazing! Very comfortable and pretty!
2019년 10월에 3박 숙박함
답변 제공: Celeste O'Neil 님, 2019년 10월 25일
We are happy to hear that you had an amazing stay with us. We look forward to your next vacation.

10/10 - 훌륭해요

Cameron

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Easy check in. Very clean. Would stay again.
2019년 9월에 6박 숙박함
답변 제공: Celeste O'Neil 님, 2019년 10월 25일
Thank you for your kind review. We are happy to hear that you had a great stay with us. We look forward to your next vacation with us.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 6월에 1박 숙박함
답변 제공: Celeste O'Neil 님, 2019년 7월 12일
Thank you for your feedback. We appreciate your business.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Close to the beach, elevators didn’t work properly beds very uncomfortable,dryers didn’t work
2019년 5월에 3박 숙박함
답변 제공: Celeste O'Neil 님, 2019년 7월 12일
We are sorry about the issues you have experienced during your stay. We do try and fix any issues that come up, in a timely manner.

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
The view was nice all the way around. The condo was nicely furnished.
2019년 5월에 2박 숙박함
답변 제공: Celeste O'Neil 님, 2019년 7월 12일
Thank you for your feedback. We appreciate your business.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good vacation. Mediocre room.
I think the unit may have had bed bugs. My fiancé has bite marks on her backside. The walls needed painting.
2019년 5월에 2박 숙박함
답변 제공: Celeste O'Neil 님, 2019년 7월 12일
We are sorry about any issues you may have experienced. We do check for bed bugs on all of our units each day as our guest check out. Did you report the issue to the staff during your stay. We try and fix any issues that come up, in a timely manner.

4/10 - 별로예요

실제 이용하신 고객

We’ve stayed at Laketown Warft several times during and after spring break but this time was the worst of all. The carpet was dirty, stains on wall and not to mention mildew in the bathrooms. The make matters even worse there was only one elevator working!
2019년 4월에 2박 숙박함
답변 제공: FDM JAMES 님, 2019년 4월 30일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property itself was very well kept and clean. It was quiet which I was not expecting since it was spring break but it was very relaxing. Sadly, check in was a little hectic. I had to check in at two different locations. The security also forgot to view our IDs so he chased us down as we headed up to our room. Additionally, as we were leaving we went to look for luggage carts and there were none to be found. We asked the front desk and they said they couldn't help us. It was a little odd. Either way, we had to carry all of our luggage back to the car. One other inconvenience is how far our condo was from the North Parking Garage which is where we had to park. We were at the complete opposite side of the condo, and the place is very large. But the individual condo itself was great. It was quiet and we couldn't hear any neighbors around us. The view was gorgeous.
2019년 3월에 6박 숙박함
답변 제공: FDM JAMES 님, 2019년 4월 30일
Thank You for Choosing Royal American Beach Getaways for your Lodging Needs.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love everything about it property was great, clean, comfortable, & i enjoyed my stay. Only thing i didn't care for was the elevators waa slow
2019년 3월에 2박 숙박함
답변 제공: FDM JAMES 님, 2019년 4월 30일
Thank you for Choosing Royal American Beach Getaways for Your Lodging Needs.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We did not get a condo at lake wharf we were given a very old and dilapidated unit. The pools and spas were closedown and we were not informed at check in. Our keys were not working properly so went back to the office and found out we were given wrong unit and others were due in the unit. That same day. We had to move to another unit which was very nice. However on check out day started bringing belongings to the car at 9 am and went back to room and was locked out. Check out was at 10a. It’s a good thing a family member was still inside the unit or we would have been stuck. There are no guest relation staff at the location.
2019년 2월에 3박 숙박함

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing!
The Condo that we stayed in from the Laketown Wharf was amazing!! It was perfect for what we needed it for and very affordable. My Crew was staying there for a job that we had in Panama City, but they felt like they were on vacation because of everything being so nice. They had an amazing view, the room was clean and bigger than expected, they even provided towels for the bathroom, which was nice since a lot of people don't think about stuff like that! We will definitely be back, whether for Business or Vacation!
2019년 2월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Our condo was nice and only issue with it was our ac went out in the middle of the night and it got really hot. It ended up coming back on before they even looked at it but it was taken care of. Because this property also has condo owners, we were only allowed to park in the garage on the opposite side of the building where our unit was located. It was a VERY long walk and was very difficult with all of our luggage. Any time we wanted to go somewhere, on foot or not, we had to walk forever just to get out. No ac in elevators. I also don’t recommend the candy shop located on the property. Not very good and overpriced. Go somewhere else for ice cream! Overall, our stay was fine. Just a couple of things to mention.
2018년 9월에 2박 숙박함
답변 제공: Katherine 님, 2018년 9월 20일
Thank you

8/10 - 좋아요

Victoria

Beach trip
Despite hurricane Gordon our stay was great! The kids splash pool was great for the kids!
2018년 9월에 3박 숙박함
답변 제공: Woody 님, 2018년 9월 12일
Glad you all enjoyed your stay with us

10/10 - 훌륭해요

ryan

Excellent place
Great location, great views (19 floor), the tv in the living room wasn’t hooked up but no worries I plugged the HDMI cable back in. Will return there again. Place was nice and clean and surprisingly quiet. I think they could use more front desk help though.
2018년 8월에 1박 숙박함
답변 제공: Woody 님, 2018년 9월 12일
Thank you for your input as we strive to better our guest services

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Nice hotel but it was too loud, not right on the beach, too crowded, not enough elevators. I spent way too much time waiting for an elevator. Absolutely not enough safety features for being a high rise.
2018년 3월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lagoon view is the best
This resort was amazing; our condo faced the lagoon and my brother condo faced the ocean. Both we excellent views; but, his view costed him about $500 more. After visiting each others condos and checking out the views we all agree the lagoon side is much better. On the weekends the resort has a small group singing and playing music on the board walk. It was nice to sit on the balcony and relax to some nice tunes.
2017년 6월에 7박 숙박함