객실에서 보이는 전망

래디슨 파나마 시티 비치 - 해안가 여행 후기

3 out of 5
래디슨 파나마 시티 비치 - 해안가
15325 Front Beach Road, Panama City Beach, FL

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1412개 이용 후기 중 514개" "
평점 8 - 좋아요. 1412개 이용 후기 중 373개" "
평점 6 - 괜찮아요. 1412개 이용 후기 중 224개" "
평점 4 - 별로예요. 1412개 이용 후기 중 164개" "
평점 2 - 너무 별로예요. 1412개 이용 후기 중 137개" "

7.6/10

청결 상태

7.8/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

4/10 - 별로예요

Sammy

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Horrible
2024년 3월에 3박 숙박함
답변 제공: Lavern 님, 2024년 3월 28일
Our sincere apologies for any inconveniences experienced during your stay. We would love to hear some of the challenges, so they can be used for corrective action and continued training.

4/10 - 별로예요

Matthew

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was nice but we arrived after driving 9 hours and the televisions didn’t work and the windows were paper thin, these lifted trucks with loud exhaust drove back and forth infront of the hotel for hours! We got zero sleep! The floors and toilet were nasty; the shower was clean and fridge was clean, no bedding for the pull out sofa I eventually had to get a set the next day after making 3 request. We travel a lot for vacations and my oldest gymnastics tournaments and this is my first 2 star review! The plus was that the staff was nice and the hotel is located on the beach!!
2024년 3월에 4박 숙박함
답변 제공: Lavern 님, 2024년 3월 28일
Let me sincerely apologize for the all the challenges that happened during your stay. As a valued guest, This is not a typical experience for any of you. THank you for this valuable feedback and your challenges have to been forwarded to the respective managers for coaching and training opportunities.

10/10 - 훌륭해요

CHARITY 님, Springfield

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 26일
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

6/10 - 괜찮아요

Delanie

가족 여행
Valet was no where to be found when guests needed vehicles, hotel staff had to unlock box to give guests keys to fetch their own cars. Room had leftover chips and sand on the floor. Night staff were not helpful or kind. Hot tub was “broken” during our entire stay. Pool was closed at 8pm. Hotel is in good location, close to shopping and right on the beach.
2024년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 25일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 - 좋아요

Casey

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly and accommodating! View was amazing! Hot tub wasn't working which was a bummer, but other than that hotel was very nice for the price. No breakfast available which I'm pretty sure I read that was provided.... So if you're planning on continental breakfast you better bring something... Kitchenette was a plus. We made breakfast for the kids and had a great stay!
2024년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 25일
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

8/10 - 좋아요

Scott

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Staff friendly and helpful. Great location. Room setup was nice. Pool and jacuzzi dirty with trash in the water, didn’t want to use.
2024년 3월에 2박 숙박함
답변 제공: Lavern 님, 2024년 3월 24일
Thanks for your positive feedback and also for the feedback regarding our pool and hot tub,. We apologize for any inconvenience regarding these issues. We appreciate and value your business and look forward to having you again.

2/10 - 너무 별로예요

Alexandra

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
3/13 at 4 pm was our day of check in and my friend and I ended up being on an earlier flight than expected and arrived to Radisson hotel around 10:30 am. We spoke with the front desk about a possible early check in. She said that they didn't have a room available which we understood but we asked if we could leave our luggage with them until we could check in. The woman at the front desk was saying no sorry the only thing I can do for you is give you a car pass for the parking lot. We didn't bring a car so that wouldn't have helped us. It wasn't until someone else stepped in that we were able to leave our stuff. We ended up leaving and finding things to do and came back to the hotel around 3:40 pm. We asked the front desk if our room was ready to which they responded no check in time is at 4 and someone else is in your room right now so I'm not sure if we will be able to get you in your room at 4. So we waited until 4 and went to check in. The person checking us in had us sign a waiver for the fees of the room key and arm band if they were not returned. Which we signed but then were not given any armbands. When I mentioned that to him he said oh we know we don't give out armbands. I said okay well can I have an updated contract so that it reflects that? He said let me get the manager. So the manager came out and I explained the situation. She said in a very rude manner might I add did I didn't give you any arm bands? No then we won't charge you. The floors were also sticky.
2024년 3월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 22일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 - 별로예요

Jeffrey

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room are very outdated. There was sand on the floor from previous guest. Iron broken iron board broken. Thin walls ypu hear everything from other rioms. Kinited parking unless ypu pay valet .
2024년 3월에 2박 숙박함
답변 제공: Lavern 님, 2024년 3월 21일
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Panama City Beach - Oceanfront. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 - 괜찮아요

Melinda

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Its on the beach front which was what I wanted but next time I won't forget, you get what you pay for
2024년 3월에 3박 숙박함
답변 제공: Lavern 님, 2024년 3월 21일
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Panama City Beach - Oceanfront. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 - 괜찮아요

Alisson

연인과의 여행
좋아요: 직원 및 서비스
The floors in our room where super sticky to the point that we had to lay down towels on the floor to avoid walking on the floor barefoot. Please consider using the extra money you charge for being underage to purchase a high quality steam mop to thoroughly clean the floors. Site did not mention valet parking was required. Beach chairs/umbrella pictured are not free, there is a supplemental fee for this and vendor typically closes at 4:00 pm. Requested new towels and a change of sheets, this was never provided to us. Outdoor pool was not heated and hot tub was broken. I still do not know what the supplemental resort fee provides because it's not parking, not beach chairs, not a heated pool, and no hot tub. The free waters were nice, the view from our room and balcony was great, and the clear blue water was amazing. The location is also awesome but just wish that the hotel was a little cleaner, staff was a little more attentive to requests, and that valet parking had more workers, as there was only one employee the whole time we were there and the hotel was sold out the entire weekend. Poor guy was having to do it all, with dozens of people at a time waiting for their vehicles. This was one of the few hotels whose minimum age to check-in was 18, so was excited when I found this hotel and saw that was it located right on the beach. I will be 21 next year, so I will have tons of hotel options next year if we return to PCB. More than likely, it will not be here.
2024년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 20일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 - 별로예요

Darishia

가족 여행
별로예요: 편의 시설/서비스
The valet staff was amazing and the view was nice.
2024년 3월에 3박 숙박함
답변 제공: Lavern 님, 2024년 3월 17일
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again! Thank you as well for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

6/10 - 괜찮아요

Kenya

별로예요: 숙박 시설 상태 및 시설
I normally stay here but they have let the property go down. The staff appeared to not care about the residence. I was shocked!
2024년 3월에 3박 숙박함
답변 제공: Lavern 님, 2024년 3월 17일
In an active effort to provide appropriate recovery and coaching and training opportunities, if possible to provide me with additional information regarding the team member interaction and the cleanliness issues you had, You can email the information directly at ltaylor@bythesearesorts.com. I look forward to your response.

2/10 - 너무 별로예요

Lisa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not clean, door wouldn’t lock, staff not helpful. Checked out within an hour of checking in.
2024년 3월에 4박 숙박함
답변 제공: Lavern 님, 2024년 3월 17일
In an active effort to provide appropriate recovery and coaching and training opportunities, if possible to provide me with additional information regarding the team member interaction and the cleanliness issues you had, You can email the information directly at ltaylor@bythesearesorts.com. I look forward to your response.

2/10 - 너무 별로예요

kenzie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wish I could give zero stars that’s how AWFUL this place was. DO NOT BOOK HERE. There was no working toilet the whole trip. We asked for towels everyday and did not receive them until the last day. Service was so terrible no one there spoke english
2024년 3월에 6박 숙박함
답변 제공: Lavern 님, 2024년 3월 17일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

6/10 - 괜찮아요

Jaden

단체 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
Wasn’t able to get room service all 5 days I stayed there even after asking many times.
2024년 3월에 5박 숙박함
답변 제공: Lavern 님, 2024년 3월 17일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 - 별로예요

Jenn

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We spoke with four different staff trying to resolve an issue. It was resolved at the last minute after speaking to four different people at four different times. John the Valet was amazing. Hot tub was closed the entire time. Pool was freezing. Hotel room is very bland.
2024년 3월에 1박 숙박함
답변 제공: Lavern 님, 2024년 3월 17일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 - 별로예요

Becky

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Lavern 님, 2024년 3월 14일
Thank you for the feedback and we do apologize for any inconvenience experienced during your stay.

4/10 - 별로예요

Reginald

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Considering the hotel is old the room for the most part was clean. Room service didn’t exist at all our room telephone didn’t work to call front desk for toilet paper or towels , you had to go make your way to the front desk to ask for anything that wouldn’t arrive until later or never . Wouldn’t recommend anyone to stay there .
2024년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 13일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

6/10 - 괜찮아요

Leandro

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 12일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 - 좋아요

Jesse

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I like the balcony and the view and the valet parking
2024년 3월에 3박 숙박함
답변 제공: Lavern 님, 2024년 3월 14일
JesseWe are indeed pleased that you are having a great vacation. Thanks for staying with us and we appreciate your positive feedback.

2/10 - 너무 별로예요

Tanya

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 11일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 - 훌륭해요

Jennifer

단체 여행
좋아요: 편의 시설/서비스
Our stay went very well, if I were to ever go back to PCB, I would stay here again.
2024년 2월에 5박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 11일
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

2/10 - 너무 별로예요

Ashli

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
I am writing to express my disappointment with my recent stay at your hotel. Despite the size of the hotel and the kindness of the check-in staff, my experience was marred by several issues that significantly impacted the quality of my stay. Firstly, I waited for two hours to check-in due to what was explained as staff and "system issues." This delay caused me to miss important reservations and was extremely inconvenient, especially with my young children (ages 2 and 4) in tow. Upon finally entering our room, we were dismayed to find it in an unsatisfactory condition. The floor was so dirty that brand new socks became brown within moments of walking on it. This was concerning, as I did not want my children to come into contact with such filth. Furthermore, the beds were sandy, requiring us to shake out the sheets multiple times before they were somewhat clean enough to sleep on. I attempted to call the front desk to address these issues, but to no avail. This was not surprising, as throughout the two hours I waited to check-in, I witnessed the phone ringing off the hook without being answered. Overall, the cleanliness, tardiness, and lack of responsiveness from the front desk significantly impacted our stay. I hope that you can address these issues promptly to ensure a more pleasant experience for future guests
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 11일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 - 별로예요

Shyla

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rude staff at night. Out of toilet paper and out of towels. Staff during the day was friendly. Nobody seemed to know what was going on
답변 제공: Hotel Management 님, 2024년 3월 8일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 - 별로예요

lilly

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The pictures don’t match what is on the website. They gave up our room so when we checked in they didn’t have any king rooms left. They didn’t offer to knocked down are rate or anything.
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 8일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 - 훌륭해요

Lance

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was directly on the beach. Beach was accessible and easy to get to. Being able to sit in my room and have oceanfront view is my favorite part. The staff even helped me get my key situated so we could get back in our room after arrival.
2024년 3월에 1박 숙박함
답변 제공: Lavern 님, 2024년 3월 24일
Lance,Thank you so much for your positive feedback. Glad you enjoyed the hotel, the facilities and the views. Great to hear the positive feedback on the team. We look forward to having you again with us.

6/10 - 괜찮아요

Ainsley

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 8일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 - 좋아요

Chris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Friendly staff at checkin and out. Parking was limited. Pool area and hot tub needed cleaning, even if it may not have been open for the season.
2024년 2월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 6일
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

10/10 - 훌륭해요

Christina

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a little worn, it is a building beside the ocean so wear and tear is common. That being said, the pool area and it's surroundings need heavy maintenance. May have been because it's not summer time, but that was rough looking and at that point... an eyesore of decoration as it is useless. I would recommend a proper cover with netting and string lights to keep things clean and chic looking. Also, remove the old gate; it's hideous. A wood patio and ledge or brick border would do the trick. I'm not complaining, I want to see improvement because I loved my stay here, very down to Earth. ❤️
2024년 2월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 5일
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

2/10 - 너무 별로예요

Peter 님, Otsego

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was in major need of remodel!
2024년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 5일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not enough parking
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 5일
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

8/10 - 좋아요

Tiffany

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 6일
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

8/10 - 좋아요

Keziah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 6일
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

8/10 - 좋아요

Prabhakar

아이를 동반한 가족 여행
Good place to stay and worth the Money, But we faced couple of issues related to Cleanliness. Floor was sooper greasy that we can walk only with slippers. Unfortunately hot Tub was not working and Wi-Fi signal is weak as I got to attend couple of work related meetings.
2024년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 5일
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

4/10 - 별로예요

Megan

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 5일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

6/10 - 괜찮아요

Erica

단체 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The view and room were great for the price. However, the outside of the property and the amenities were unacceptable. You couldn’t pay us to use any of it, which is unfortunate, because other than that it’s a decent hotel.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 4일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 - 별로예요

Tammy

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Charged a daily resort fee but pool and whirlpool both closed. Stayed 5 days never and the room never got cleaned after repeatedly requesting it. 2 of 3 elevators were out of order.
2024년 2월에 5박 숙박함
답변 제공: Lavern 님, 2024년 3월 3일
Tammy Let me apologize profusely for the challenges you experienced. I will addressed the room issues with our housekeeping team and use as a coaching moments. We thank you for staying with us and we hope upon a future visit, your experience will be enhanced.

2/10 - 너무 별로예요

TYNESHA

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is a complete joke, and misrepresented. Im accustomed to a certain quality of living, and my home away from home will never be any different. The Cleanliness of this establishment is a huge disappointment. The room was fragranced with cigarette smoke, the walls in the lobby looked like they were pissed on 20 years ago and never cleaned, the ac unit in the room was so loud it sounded like it was going to blow up any moment. I DID NOT STAY AT THIS PLACE NOT EVEN AN HOUR, they said i was not going to be charged, and i have written proof. They are refusing to give me my money back. I would have slept in my car before i slept there. Luckily i was able to secure lodging at a nice hotel 6 mins away still beach side!! In all if you value Cleanliness dont book here!! And the staff are very unresponsive!!
2024년 2월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 4일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 - 별로예요

Donald

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property looked nice from the outside but the rooms were not very clean. The shower base had been damaged and repaired but contained mold along the edge of the glue. Baseboards were dirty, dustballs were scattered under the bed, kitchenette was poorly stocked. The front desk staff could use some lessons in greeting guests. All the entry door seals allowed air to move in from the outside. Shoddy repairs on the interior of the room. No towel bars in the bathroom. On a positive note the view of the gulf from the room was beautiful but the hotel had nothing to do with that! Very disappointing stay in a Raddison. Needs lots of help in cleaning and refreshing the building.
2024년 2월에 5박 숙박함
답변 제공: Lavern 님, 2024년 3월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Panama City Beach - Oceanfront. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

4/10 - 별로예요

shelisa

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property don’t tell you that you have to park across the street behind a store they also don’t tell you that you have to put a tag in your window you find out the hard way the chair was broken and I had to bleach the room all over again
2024년 2월에 2박 숙박함
답변 제공: Lavern 님, 2024년 3월 3일
ShelisaFirstly let me apologize for any and all inconveniences experienced. Our parking encompasses all the areas in front of the hotel and our sister properties, Barefoot and the Ramada. In the event that these are full, we do have additional parking across from the hotel in a secure lot. THis area is patrolled by our security at night. All geusts are given a parking tag upon arrival to place in their vehicle. I will personally investigate with teh Front Desk Team. Thanks for staying with us and do appreciate all the feedback you have given to us. Will use this for continuous coaching and training.

6/10 - 괜찮아요

Cheryl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Convenient location, directly on the beach, close to Pier Park. We were there for 5 nights, supposed to have housecleaning on day 3, never had it. . Couldnt use the hot tub, very dirty. Hotel could use a make over but all in all it was okay
2024년 2월에 5박 숙박함
답변 제공: Lavern 님, 2024년 3월 3일
Cheryl Thank you for your constructive feedback. Your experience provides us with a definite moment to provide continuous improvement through coaching and training. Will pass on feedback to the Housekeeping team. Looking forward to having you again

6/10 - 괜찮아요

Cheryl

2024년 2월에 5박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 4일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 - 훌륭해요

Michael

2024년 2월에 2박 숙박함
답변 제공: Lavern 님, 2024년 3월 21일
Thank you for responding to our Guest survey. We’re thrilled you enjoyed your stay with us and would be incredibly grateful if you would be open to sharing your experience with other travelers.Thank you for taking the time to share your experience with us. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.We hope to see you back at Radisson Panama City Beach - Oceanfront - FLJ10 soon!

2/10 - 너무 별로예요

Fred

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The employees at this property were unaccommodating. There was little to no customer service. The room upon checking in smelled of marijuana. The door wouldn't lock. It was hard to find an available parking spot. Heated pool was not heated. Hot tub was broken. No creamer for coffee. We had to check out and go to a different hotel (Hampton Inn)where we were treated much better.
2024년 2월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 1일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 - 좋아요

James 님, Toronto

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Property is a bit tired, but rooms were large and overlooking the beach... Was quite a nice view...
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 29일
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

4/10 - 별로예요

Jody

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel has a million dollar view from the balcony, but is right next to a very busy road. You can hear the traffic easily. You can also hear a crying child through the walls. The positives are the view, easy access to the beach, a kitchen, a seating area, nice shower and comfortable beds. The negatives are dirty floors and no service in the room. We stayed 5 days and no one entered the room to even empty the trash. They did give us clean towels when we asked, but we had to always ask. If planning on a stay, bring a mop, broom and dust pan and large trash bags to make your stay nicer. One of the beds is right next to the ACR unit and the air blows on the person laying beside it. There is no room to get out of that side of the bed. The door has a large gap at the bottom and that was also an issue. But, at least the view was gorgeous.
2024년 2월에 5박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 29일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

6/10 - 괜찮아요

Mark

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 29일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 - 별로예요

Jennifer

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pictures online paint a different picture than reality. There is a built in under building parking garage, blocked off and only a few parking spaces available. We had to park across the street in back of a shady building with people sleeping in work trucks. Its outdated and old. The washer and dryer were filthy and it took a whole day to receive our towels and two phone calls requesting them.
2024년 2월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 28일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

6/10 - 괜찮아요

Susan

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Took almost 2 hours to check in. Unacceptable! Finding a place to park that looked like it would be safe at night very difficult. The room was clean and comfortable. The girl at check in was from the Ramada next door and she was filling in because someone did not show up at the Radisson and the computer programs were different so she was struggling. Finally a manager showed up but it was still slow going. Not sure she was experienced at checking in.
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 28일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 - 좋아요

Haley

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location of this hotel is why you stay here. While I didn’t make any complaints to anyone while there I probably should have. This is one of those places that looks nice from the outside, but once you go in you see all the problems! Hot tub was broke, entire place was run down, cigarette butts in the pool, rude hotel staff, PAPER THIN WALLS! The view is beautiful and it was cheap and that’s about it. If they took the time to paint and deep clean and make a few repairs then it could be a nice place.
2024년 2월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 28일
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.