Once you arrive you are asked personal questions about your income and if you’re married , etc. and hassled.l about timeshares. Once you get the key to your room after being bombarded, you Have to walk very far to get from car garage to your room. Next, I was in my room changing , and not clothed when a man yelling “guest services” started banging on my front door and I said one second and before I knew it he UNLOCKED AND OPENED the door! Then threw a piece of paper on the ground , saying thank you and leaving . I was in shock! And the piece of paper he left said it was threatening to tow cars out of the parking garage at owners expense if you didn’t move it at a specific time. Hot tub on beach side was broke. Other then that wasn’t to bad .