컴포트 스튜디오, 킹사이즈침대 1개, 바다 전망, 바다 정면 | 해변/바다 전망
예약 가능 여부 확인

레드 프로그 비치 아일랜드 리조트 여행 후기

4 out of 5
레드 프로그 비치 아일랜드 리조트
Isla Bastimentos, Bocas Town, Bocas del Toro, Bastimentos, Bocas del Toro

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 153개 이용 후기 중 85개" "
평점 8 - 좋아요. 153개 이용 후기 중 43개" "
평점 6 - 괜찮아요. 153개 이용 후기 중 18개" "
평점 4 - 별로예요. 153개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 153개 이용 후기 중 1개" "

9.0/10

청결 상태

8.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Mark

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is very big and so beautiful. The buildings have been situated so well that most of the time you feel like you are alone in the jungle. The villas are amazing! We had so much space and such high quality finishes. The private pools were kept clean and were just what you need in Panama. The staff was so accommodating. You could send a message on WhatsApp and they would help you out. We are pretty fit and did a lot of walking up and down to our villa at the very top of the site and enjoyed it very much, but if you text them, they will bring a small truck or a golf cart to drive you wherever you want to go. They arrange for launchas for you and you can visit other islands or BastiTown. This was the surprise hit of our amazing trip! I so wanted to see a sloth in its habitat and we did see a few as we wandered, but the highlight was when one chose to sleep in the tree right next to our villa. Also, so many red frogs if you take some of the unpaved paths near the beach.
2024년 4월에 3박 숙박함

8/10 - 좋아요

Rebekkah

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The villa we stayed in was beautiful, spacious and the grounds were stunning and super private. Full of wildlife! The whole Red Frog area was amazing if you like a VERY quiet, subdued vacation. There is no shopping, not even a gift shop, and very few restaurants which are also often closed. This was an adjustment but we loved the atmosphere and lack of crowds/commercialization. We were oddly "upgraded" to a 3br villa for no apparent reason. I'm not sure if it was actually an upgrade as we didn't need 3 bedrooms. The one thing that really bothered all of us was the incredibly hard beds. I mean ROCK hard! My husband and I weren't able to sleep well the whole trip which really made it hard to enjoy our time. We're also not used to sleeping in a queen size bed. The descriptions of the amenities online are very misleading. They seem to lay out the facts of one villa, when in reality, each villa is completely different. The description online said there were 3 br, 4 ba. It said there was a king size bed in the master, and another bedroom that had 2 twin beds - these were 2 things very important to us. When we arrived there were 2 br with queen beds and 1br with a twin bed, and only 2 bathrooms. They really need to change the online information to be accurate. At the time of our visit the island was in a drought so water was sometimes off. Also, the pools were only filled about 3/4 full and some not at all. Our private pool was HOT and really needed cleaned by the 3rd day.
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Hildegarde

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved the villa. We think the eating facilities, beach club and The Point Restaurant need a lot of improvement.
2024년 3월에 3박 숙박함
답변 제공: Mario 님, 2024년 4월 1일
Thank you very much for choosing us as a tourist destination, it was a pleasure for us that you were here.Regards,Mario Jonah

10/10 - 훌륭해요

Amanda 님, Whitby

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Total paradise! I stayed here with my husband and two young children (ages 3 & 7). We were upgraded from our two bedroom accommodation to a three bedroom villa with private pool. The accommodation was beautiful, well maintained, have a fantastic ocean view, and was absolutely perfect for our family! The resort shuttle came promptly to pick us up when we requested it. The staff were always extremely helpful from booking water taxis to delivering dinner to us via their golf cart shuttle. I could go on forever about this resort! The beach was beautiful, the waves were huge! I did read about strong riptides, and kept my small children close to me and near the shore and didn't have any issues. Such a wonderful paradise. I strongly recommend staying here!
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Ruth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un hotel precioso en medio del paraíso, la playa y la naturaleza se conjugan para dar unos días de descanso y disfrute total de la isla. Las personas súper amables y las instalaciones del hotel excelentes. Lo recomendaré siempre!
2024년 3월에 2박 숙박함
답변 제공: Mario 님, 2024년 4월 1일
Muchas gracias por escogernos como destino turístico, fue el placer para nosotros de tenerlos aquí y poder brindarle todos nuestros servicios.Mario Jonah

8/10 - 좋아요

Diane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We especially liked the boat excursion the hotel booked for us, with our Captain Arturo, we toured one of the Zapatillo islands, snorkeled, saw a few dolphins, it was the highlight of our stay. The staff was overall awesome, they picked us up in the golf carts, they were friendly and polite. The rest of the Resort was alright, the restaurants were fine. The whole experience was pretty laid back if you don't expect attention immediately you'll like it ok. The place is so spread out a bit, but it's overall walkable, it seems like they are spread a bit thin for staff. Not a swimming beach area really.
2024년 2월에 3박 숙박함
답변 제공: Mario 님, 2024년 4월 1일
Hi Diane, Thank you very much for choosing us as a tourist destination, it was a pleasure for us to be able to offer you our services.Mario

10/10 - 훌륭해요

Philipp

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 11월에 2박 숙박함
답변 제공: Red Frog Team 님, 2023년 11월 29일
Hello Phillips,We want to express our gratitude for taking the time to leave us a review. Your feedback is greatly appreciated and motivates us to continue providing exceptional experiences at Red Frog Beach Island Resort. We strive to offer top-notch services to our customers, and your review assures us that we are on the right track. We hope to have the opportunity to serve you again in the future.Best regards,The Red Frog Team

10/10 - 훌륭해요

Tonja

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: Red Frog Team 님, 2023년 10월 25일
Dear Mr Tonja, Thank you for rating us, We’re glad you enjoyed your experience at Red Frog Beach Resort and hope to see you again soonRed Frog Beach Island Resort Team

10/10 - 훌륭해요

Allison

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The gardens and bird life are spectacular. A beautiful place to stay. I would describe this property more like a housing estate than a resort though. A great place to get away from a hectic pace.
2023년 8월에 4박 숙박함
답변 제공: Red Frog Team 님, 2023년 9월 7일
Hi Allison,Thank you for taking the time to review your stay at Red Frog Beach Resort. We are thrilled to hear that you had an exceptional and enriching natural experience during your visit. The island is known for its diverse wildlife, unique ecology, and beautiful beaches, and we are glad that you were able to enjoy all that it has to offer. We look forward to welcoming you back soon!Best regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Mario 님, 2023년 7월 14일
Hola , estamos muy agradecido con su visita a nuestros Resort, fue un placer para nosotros de atenderlos y esperamos su pronta visita nuevamente.Saludos,

10/10 - 훌륭해요

Eitan

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very nervous to stay here not knowing anything about it. It was an unbelievable and unforgettable experience. Definitely want to come back. The staff was incredibly nice and helpful. The island is a paradise, the resort is a luxury, well organized and beyond beautiful! Again: the staff is awesome!!!
2023년 1월에 2박 숙박함
답변 제공: Mario 님, 2023년 1월 27일
Hi, Thank you very much for choosing us. It was a pleasure for us to serve you as you deserve. I hope to see you again in the future.Regards, Mario JonahResort Manager

6/10 - 괜찮아요

ROBERT

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
So, the first thing you should know is that this is really a real estate venture that is also operating as a bit of a hotel, using villas with individual rooms of the villa rented out separately. Maybe this is temporary until they complete the development and sell everything off? It shows in a variety of ways. Rooms are separated by a locked door, but it's a single door so you can hear EVERYTHING from next door. The pool area would be fine if the same group was occupying the whole villa, but the space around it isn't very wide so sitting by the pool, you're staring straight into someone else's room at quite close quarters. Food in the Rosa Restaurant is OK (and breakfasts are good), but it lacks any atmosphere because most of its business in the evening seems to come from people collecting take away food to eat in their villas (maybe they own them?). Better to walk along the public beach to the Palmar Bar and Restaurant - there's some Caribbean atmosphere and pretty good food which is better value too. Finally, don't even think about using the hotel's laundry service. It's hideously expensive! All in all, it was just OK. It could be so much better if only it were designed for the purpose for which it's being used......and for the price being charged, it probably should be.
답변 제공: William Gutierrez - General Manager 님, 2023년 1월 11일
Thank you kindly for your comments dear Robert.We have 3 different types of accommodations: Villas, Condo apartments and Jungle Lodges. For privacy and laundry, I would definitely recommend a full Villa (equipped with washing machine and dryer) instead of a 1bedroom studio with shared pool. We will review the description of the different accommodations to help our future guests make informed decisions.Thank you kindly for your comments from La Rosa. There are 2 nice additional options: 1) Palmar (great atmosphere and menu) and 2) Nachyo Mamas (beachfront only available for lunch)We hope to have the opportunity to host you again in the future.Saludos desde Red Frog Beach Island Resort

10/10 - 훌륭해요

Ted 님, flushing

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff do anything for you!
2022년 12월에 1박 숙박함
답변 제공: Mario 님, 2022년 12월 12일
Hi Ted, Thank you so much for choosing Us as a tourist spot, it is more thatn a pleasure to offer our best services to all the guest of Red Frog Beach Island Resort.Regards, Mario Jonah Resort Manager

10/10 - 훌륭해요

Michael

2022년 12월에 3박 숙박함

8/10 - 좋아요

Jose Antonio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 3박 숙박함
답변 제공: William - GM RFB 님, 2022년 7월 21일
Thank you so much Jose Antonio for grading us with 8 out of 10. We truly appreciate that and look forward to host you again in the near future. I received your previous message and thanks to you, we have already started with Pre Arrival service. All future guests are to be contacted prior to arrival to provide useful information to enhance their stay. Saluods desde Red Frog Beach

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice —a few things to consider
Very nice place. Staff were very friendly and accommodating. Sergio and Enrique went out of their way to make sure we were comfortable. The villa was amazing — a lot of comfort in the middle of the jungle. It was spotless. I would have liked to receive more information about the villa before and upon arrival. No one explained to us where things were or what to do with trash, for example. You definitely need a golf cart if you want to move freely around the resort. I would have liked to know that food options are quite limited and we could have brought our own food to cook in the villa. We found the place a bit pricey for the level of service/amenities. We were particularly disappointed with the food and service at la Rosa restaurant. Nature is impressive! Upon arrival we saw red frogs and three sloths. We were able to see monkeys too. Overall, we really liked the peace and quiet and quality of the villas and we will be back better prepared and knowing that this is like renting a summer home.
2022년 7월에 3박 숙박함
답변 제공: Mario 님, 2022년 7월 21일
Hi Jose Antonio, Thank you so much for your comment, we will apply a new form that is call pre arrival letter, there our guest will find all the information before they arrival and if they have any question , it will be a pleasure for Us to answer. Regards, Mario Jonah Resort Manager

10/10 - 훌륭해요

Paresh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property with everything you need for a peaceful and relaxing vacation. Will definitely be back again!
2022년 5월에 3박 숙박함

8/10 - 좋아요

Kristine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful property. Nice people. Gorgeous views, beach and pool. I would suggest more activities such as yoga, meditation, a gym, pickle ball courts
2022년 4월에 3박 숙박함

10/10 - 훌륭해요

Abraham

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
vey beautiful quiet place
2022년 3월에 2박 숙박함

10/10 - 훌륭해요

Gaiane 님, Toronto

2022년 2월에 17박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스
Pessimo rapporto prezzo - prestazione/servizio
Un furto di soldi, in seguito i nostri perché. Già il solo nome Resort non c’entra nulla con quello che propone questa struttura. Loro hanno case e appartamenti sparsi ovunque, la maggior parte in vendita e vogliono dare l’idea di un resort.In funzione/operativo c’era un solo ristorante,neanche molto buono.Il loro cosiddetto BeachClub in 3 giorni consecutivi che siamo stati lì,non aveva mai degli asciugamani per noi. Un giorno erano esauriti, un giorno chiuso la lavanderia, un giorno non avevano abbastanza perché il tempo non era bello.Per spostarsi dalla reception, al negozio alimentare (con scarso fornimento frutta e verdura), al Beach club, al nostro alloggio ci avrebbe fatto comodo un golfcart. Ma non ne avevano a disposizione per affittarle, in quanto erano in manutenzione. Si, potevi farti portare in giorno, chiamando la reception e ti venivano a prendere, ma non é proprio una scelta “flessibile” per chi come noi in vacanze desidera spostarsi liberamente. Era piacevole fare delle passeggiate, ma così ogni giorno facevi km e km solo per spostarsi per comperare anche una solo bottiglia di acqua.Il nostro JungleLodge era ok,ma dei 65m2 promessi nella prenotazione ci mancavano al meno la metà.Non c’era una cassaforte, la porta del balcone era stata scassata e rotto. In 4giorni non erano capaci e farci una unica pulizia, promesso da prenotazione servizio giornaliero. Neanche un cambio asciugamano! Struttura per noi sopravvalutata e decisamente troppo caro, pessimo!
2022년 1월에 4박 숙박함

8/10 - 좋아요

Marsel

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The service was incredible and the food and drinks were great, but they charge you extra for cleaning your room and the pictures are a little misleading
2021년 12월에 3박 숙박함

10/10 - 훌륭해요

Brad C.

좋아요: 청결 상태
Jungle Oasis
We were greeted by the friendliest staff ever and that continued throughout our stay. The property was so beautiful and there was so much to do in terms of excursions or right there at the resort.
2021년 11월에 2박 숙박함

8/10 - 좋아요

Daniel

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
NO hubo servicio de limpieza de la habitacion
Durante toda nuestra estadia, NO tuvimos el servicio de limpieza de la habitacion, habida cuenta de la importante suma que pagamos por ella.
2021년 12월에 2박 숙박함

10/10 - 훌륭해요

Rebecca

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Magical experience! We stayed in an oceanfront villa. The resort offered a great balance of privacy and amenities. A couple of their amenities were closed for maintenance but we still had a fantastic time and would return in a blink of an eye.
2021년 11월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Extraordinariamente relajante, con todas las facilidades... pero la próxima vez será buena idea alquiler un club car, ya que el transporte no estaba disponible siempre para recorrer las instalaciones...
2021년 11월에 2박 숙박함

10/10 - 훌륭해요

Karen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Upon arrival we were informed our Jungle Lodge unit had A/C issues and we were upgraded to a Villa. The unit was clean and very spacious. However, the kitchen was very poorly furnished and what was included was not well-maintained. The knives were broken or very very dull and the dishwasher did not work. EVERYTHING else was wonderful. One suggestion I would give is to arrange a golf cart rental way ahead of if time if you think you need or want one.
2021년 11월에 8박 숙박함

10/10 - 훌륭해요

Niclas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great resort, lovely beaches and exotic animals
We stayed 7 nights in a villa. Ample space, good a/c, great views and our own pool. What’s not to like! The adjacent clubhouse is really nice with lovely pool and views. The food and drinks are great but expensive - as expected at luxury resort on an island. There isn’t a proper breakfast place at the resort as the clubhouse only opens at 12 noon. We tried breakfast at Selinas Red Frog, didn’t like it much. Poor food quality for the money and horrible coffee. There are much better and cheaper eating options at the nearby Palmar resort - go there for breakfast instead. Or make you own at the villa. The Red Frog Deli Supermarket stock what you need for basic cooking and they have the best coffee, made on a proper espresso machine! And the staff will shuttle you around the premises in electric golf carts, so it’s easy and effortless to get around this rather big estate. Just make sure to set up a WhatsApp account as it makes communication with reception much easier. Living on the edge of a rainforest has its pros and cons. There are quite a few bugs around, so remember to bring bug spray against mosquitoes and sandflies. On the plus side, it is great for animal spotting. We saw sloths, big iguanas, tiny red frogs and had a group of monkeys passing by our villa every other day. Amazing stuff! The beautiful golden beaches on Isla Bastimentos are proper world class, especially if you like body surfing in the waves.
2021년 7월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best vacation I’ve ever experienced
2021년 4월에 1박 숙박함
답변 제공: The Team at Red Frog Beach Island Resort 님, 2021년 5월 12일
Dear Guest, Thank you for choosing and trusting Red Frog Beach Island Resort for your vacation and for taking the time to share your feedback with us. It means so much when our amazing customers share their experiences. We are glad we were able to exceed your expectations! We hope to see you again soon!

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breath-taking property! The staff was wonderful. So helpful arranging boat taxis. We enjoyed taking the golf cart to Polo beach. We saw monkeys and sloths on the property. Ziplining staff were amazing. We had such a fun day. Thank you, Expedia for helping us when we needed to make changes. Love Expedia!
2021년 4월에 9박 숙박함
답변 제공: Red Frog Beach team 님, 2021년 5월 4일
Thank you so much for staying with us and the nice review. We hope to see you back in paradise soon!

10/10 - 훌륭해요

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단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente todo el personal muy amables y atentos, excelentes instalaciones, limpieza impecable, las vistas son espectaculares, los senderos y naturaleza están recomendado al 💯 BEST IN CLASS!
2021년 2월에 4박 숙박함

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très beau cadre. Resort agrable. un peu cher.
Notre chambre dans la villa front de mer etait très spacieuse,très bien située. Ce serait bienvenu s'il y avait des fauteuils plus confortables sur les balcons. Réf Frog Beach est un beau Resort. Le personnel est agréable et attentionné. Par contre les tarifs aux deux restaurants sont selon moi trop élevés pour ce qu'ils offrent, même si c'est bon. Le cadre est très agréable avec deux grandes plages.
2020년 2월에 6박 숙박함
답변 제공: Red Frog Management 님, 2020년 3월 9일
Hello Thomas, Thank you for taking the time to give your feedback! This is something we take full advantage in order to improve our services. Your comments have been shared with the director of the property to review. Best regards, Management

8/10 - 좋아요

Hazen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Red Frog Beach Resort
Facility was great, Point restaurant was our favourite. Ricardo was just great and went over and above to make our lunches special. The other restaurant, the one by Tortuga Beach was not so good. Tried it once and elected to eat all our meals at the Point. Red Frog could have been much more helpful with our arrival though. Bertha Calvo emailed me that we should take Taxi 25 from Alimarante to Bocas Town and then call her upon our arrival. We arrived in Bocas Town OK and then called all three numbers Bertha had provided. All three were not being manned and said leave a message and they would get back to us. Not exactly a confidence booster. Not sure why she didn’t mention the office on Third street that we could have walked to. Things turned out Ok and we made it to the resort Ok but it would have been nice with a bit more info.
2020년 2월에 3박 숙박함
답변 제공: Red Frog Management 님, 2020년 2월 28일
Hello Hazen, Thank you for your feedback. This is really important for us to improve our customer experience. Best regards,

6/10 - 괜찮아요

Patricia 님, Mapleridge

Property was ok , only complain we had I book a one bedroom honeymoon suite which I thought was on the beach .instead we got a 3 bed room villa 15 minutes walk to beach when we questioned they said we were up grated I guess there was nothing left on the beach
2020년 2월에 5박 숙박함
답변 제공: Red Frog Management 님, 2020년 2월 26일
Hello Patricia, Thank you for your feedback, this is something we take seriously in order to improve our services and customer service. Please know, that our team advised you with the correct information, our honeymoon suite is also a hillside accommodation (15 min. from the beach walking) the same as the villa we upgraded you to. Our beachfront accommodations are always the first to be rented every season. If one were available our team will have been more than happy to change your reservation to a beachfront room without hesitation. As our guests' satisfaction is our main goal. Again, thank you for your feedback and sorry for any inconvenience. Regards, Red Frog Management.

10/10 - 훌륭해요

lamber 님, Salem, Oregon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My daughter loved it. Her own private pool. No bugs like rest of Bocas area. Plenty to do. Great food at good prices.
2020년 2월에 1박 숙박함
답변 제공: Management 님, 2020년 2월 18일
Dear Lamber, Thank you for your positive feedback. We appreciate your taking a moment to share your comments with us and are super happy to hear your daughter enjoyed her time at the resort! Hope you can visit soon again. Regards, Management

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beachfront....distance from amenities was a bit much. Dryer didn’t work. Otherwise overall it was very good.
2020년 1월에 6박 숙박함
답변 제공: Red Frog Management. 님, 2020년 2월 1일
Hello! Thank you for your feedback. We have shared your comments with the director of the property. Regards,

8/10 - 좋아요

Ramon 님, Barcelona

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
En general el hotel està bien solo que es muy grande. Nosotros estabamos en ina vil·la y para moberte tienes que llamaran al 500 y te pasan recoger con camion casi del ejercito donde ellos llevan de todo para la Limpieza la verdad un poco lamentable. Si que es cierto que tienen unos carritos de golf , para desplazar però la mayoria fue en camion . Tammbien se pueden alquilar , però estaba saturada. Tambien tiene dos restaurant es uno de ellos el point en general bien. Ahora bien el Restaurante la Rosa , para clamur de comida le falta algo el servio un poco mejor, mantéles y le sobra la mesa que tienen de oficina. Las instalaciones correctes.
2019년 12월에 4박 숙박함
답변 제공: Gerente de reservaciones 님, 2020년 1월 8일
Hola Ramon, Muchas gracias por compartir sus comentarios. Gerencia de cada departamente recibira sus comentarios, para asi mejorar nuestros servicios. Saludos cordiales,

4/10 - 별로예요

Maeva

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
N'en vaut pas le prix du tout
Nous avions réserver une villa 2 chambres. À notre arrivée, la reception de trouvait pas notre réservation et ne semblait pas s'en préoccuper du tout. Le staff étaient super lent et nonchalant (comme tout au long de notre séjour d'ailleurs). Après un bon 40 mins, ils nous font signer les décharges et les photocopies de nos documents. Nous n'avons reçu aucun cocktail d'accueil (ou d'attente) ni aucun accommodement. Nous décidons alors de d'allez au restaurant de la plage en attendant. Nous devons alors louer un golf cart (parce qu'apparemment même lorsqu'on loue une villa à 2400$ pour 3 nuits ce n'est pas compris) En fin d'après midi, on vient nous porter les clefs sur la plage. La villa n'est pas celle que nous avions réservé, elle a d'ailleurs 3 chambres? En bref, Négatif: IL N'Y A AUCUN COFFRE FORT DANS LA VILLA, il faut tout laisser à la réception Le wifi ne marche pas ou à peine dans la ville (oubliez Netflix) Les portes patios sont super cheap Aucune serviette à main dans la salle de bain d'en haut (jamais) Aucun couteau décent La vaisselle est dépareillé et très de base Le balcon en bois a besoin d'amour et de rénovation Aucune prises à coté du lit ni nul part dans la chambre des maitres. Staff désagréable Ménage mal fait La villa en général n'est vraiment pas moderne, les salles de bain et les chambres sont sombres. Positif: Le resto sur la plage La plage Le zipline
2019년 8월에 3박 숙박함

10/10 - 훌륭해요

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가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovey property, very nice staff, nice there was a store on site for provisions. Great transportation from the airport . Golf cart rental is a must .
2019년 11월에 4박 숙박함
답변 제공: Red Frog Management 님, 2019년 11월 24일
Hello! Thank you for your feedback! Hope you can visit us soon again. Regards, Red Frog Management

10/10 - 훌륭해요

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단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Totalmente recomendable, recomiendo la habitación frente al mar
2019년 6월에 3박 숙박함

10/10 - 훌륭해요

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2019년 6월에 3박 숙박함

10/10 - 훌륭해요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked everything, the private pool was unique and the service was excellent.
2019년 6월에 3박 숙박함
답변 제공: Red Frog Management 님, 2019년 6월 14일
Dear Guest! Thank you for your positive feedback! Hope you can visit us again soon. Regards, Red Frog Management

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 5박 숙박함
답변 제공: The Team at Red Frog Beach 님, 2019년 5월 1일
Thank you!

10/10 - 훌륭해요

KT 님, Rapid City, SD

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here for four nights and had an excellent time. We stayed in one of the jungle lodges so we had a full kitchen and washer/dryer as well as a stunning ocean view. We made sure to buy groceries in town, but also ate at both of the restaurants on the property. The resort also helped us set up several excursions. The only thing we didn't like was the spa. Overpriced and it didn't seem like the lady knew what she was doing.
2019년 4월에 4박 숙박함
답변 제공: The Team at Red Frog Beach 님, 2019년 5월 1일
Thank you for your review and feedback. The Jungle Lodges are in a small village on the hillside with some great views. The Villas also have great views and some villas are located on the beach. About 30 excursions to choose from.

4/10 - 별로예요

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좋아요: 청결 상태
별로예요: 직원 및 서비스
2019년 4월에 2박 숙박함
답변 제공: The Team at Red Frog Beach 님, 2019년 5월 1일
Thank you!

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 3박 숙박함
답변 제공: Red Frog Management 님, 2019년 4월 24일
Hello! Thank you for your feedback!

4/10 - 별로예요

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아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Aweful food on all levels. Beach can’t swim because of rips. Best part is riding in golf carts and enjoying the landscaping and views from up high. Houses are nice, very cookie cutter. Go stay at an eco lodge if you want to really experience bocas.
2019년 4월에 2박 숙박함
답변 제공: The Team at Red Frog Beach 님, 2019년 5월 3일
Sorry about the food - the new restaurants were being set up with new chef and new menus in April 2019...it will be better next time you are back. Waves are larger during surf season December to February. We do have kid pool, hot tub and off the back of the resort it is glassy water 365 days of the year if you want to SUP or go kayaking. Remember that we are one of the few places that has a nice beach in Bocas. We do have our Jungle Village as an option that receives a lot of international press. What most of our guests like about staying here is that everything is here: beaches, pools, wildlife, nature trails, tours, spa, zipline, incredible nature and the National Park that you can hike into to go to stunning Beach (North Beach Outpost is a must)!

8/10 - 좋아요

Rahul

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice resort
Lovely island, really beautiful and peaceful. The property was very spacious and comfortable, and fantastic being right on the beach. Two main disappointments were the quality of the kitchen facilities and daily cleaning in terms of the accommodation, and the grocery store on the island has a very limited food selection e.g. no meat, only snacks. But overall very nice place to stay for a few days
2019년 3월에 4박 숙박함
답변 제공: Red Frog Management. 님, 2019년 4월 11일
Dear Rauhl, Thank you for your feedback. We will address your concerns to our resort director. This will help us improve our services and market variety of items.

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 3월에 2박 숙박함
답변 제공: Red Frog Team 님, 2019년 4월 11일
Dear Guest, Thank you for your feedback. Regards,

10/10 - 훌륭해요

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가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Island Paradise on earth. What a gorgeous resort, I cannot say enough good things about the Red Frog. The villa that we stayed in exceeded our expectations. Absolutely stunning. I would come back to the Red Frog resort in a heartbeat.
2019년 3월에 4박 숙박함
답변 제공: Red Frog Management. 님, 2019년 4월 11일
Dear Guest, Hope this message finds you well. Thank you for your positive feedback. Hope you can visit us in the near future again. Regards,