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크라운 리조트 호라이즌 호텔 여행 후기

4 out of 5
크라운 리조트 호라이즌 호텔
Coral Bay Avenue, Pegeia

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 124개 이용 후기 중 21개" "
평점 8 - 좋아요. 124개 이용 후기 중 45개" "
평점 6 - 괜찮아요. 124개 이용 후기 중 28개" "
평점 4 - 별로예요. 124개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 124개 이용 후기 중 7개" "

7.4/10

청결 상태

7.6/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Better than the larnaca crown resorts
Great location. WiFi was good on the first day then went downhill from there. TV only had one English channel (news) both local channels (pik 1&2) we're missing. Teas coffees and water in room were only available on the first day. Coffee and tea was available at breakfast but was hit and miss either too strong or to weak (chef's choice not yours). Breakfast select was good. Covid restrictions we're advised but not policed.
2020년 10월에 3박 숙박함

6/10 - 괜찮아요

Stephen

좋아요: 청결 상태, 직원 및 서비스
Family holiday
The hotel location is fantastic and Bus services are cheap and reliable (so no need for taxis ) hotel is dated however and needs modernising ( the rooms in particular need updating and must include better air con and a fridge and water on daily basis ) In hotels defence its still very quite due to COVID 19 and the staff made it far more enjoyable whilst we were there.
2020년 8월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 4박 숙박함

8/10 - 좋아요

DIMITRIS

가족 여행
2020년 8월에 1박 숙박함

8/10 - 좋아요

Emilios

좋아요: 직원 및 서비스, 객실의 편안함
Hotel in a perfect location. Room in a good and clean condition. Outdated fixtures and fittings and communal areas (swimming pool and surrounding areas) a bit neglected and in poor repair/maintenance condition.
2020년 8월에 2박 숙박함

8/10 - 좋아요

Michail

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
es ist so wunderbar lala
2020년 7월에 2박 숙박함

10/10 - 훌륭해요

SPYROULLA

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 2박 숙박함

8/10 - 좋아요

Andri

단체 여행
좋아요: 청결 상태
Περάσαμε όμορφα.. Ευχαριστώ προσωπικό..
2020년 7월에 2박 숙박함

6/10 - 괜찮아요

Chrysanthi

좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2020년 7월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Ein schon in die Jahre gekommenes Hotel, dessen Zimmer dem heutigen Standard angepasst werden müssten. Pool war ok, aber trotz wenigen Gästen nicht wirklich sauber. Das Büffet am Morgen und am Abend war fade und nicht frisch zubereitet. Die Küchenkraft war super freundlich und bemüht, der Kellner mürrisch und wortkarg. Aufgrund der Top Lage sind wir geblieben. Die Spa Abteilung hat allein den Aufenthalt wieder lohnenswert gemacht. Die Gesichtsbehandlung und Massage waren ein Traum. Das Personal dort war supernett und aufmerksam. Ein großes Dankeschön!
2020년 7월에 2박 숙박함

6/10 - 괜찮아요

Nigel

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Petty extra costs in tired looking "4 star" hotel
Hotel clearly in need of a total refurbishment. They really are angled at the all inclusive market rather than B&B as we were. Extra costs were irritating: want to use your room safe? That will be 2.65 euro per day. Want your tea & coffee facilities in room replaced each day? That will be 2.40 per day. Silly stuff that belies its self proclaimed 4* status. Wifi was free but unusable in our room. Tip: best reception was in the lobby and the restaurant. Staff always polite as they advise you how much you will have to pay if you want those little services you would have expected to be free. Perhaps not surprisingly the hotel is being sold at auction in March. Any new owner will have to invest heavily to bring it up to a true 4* standard. However, its location is great and it could be a marvellous rival to its swisher neighbour hotels. But not as it currently is. It looked fairly full at breakfast time though so perhaps others see it differently. I would not stay there again as it currently looks and operates.
2020년 2월에 10박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The only positive's are the position of the Crown Resorts Horizon and the staff. The negatives are endless. This is def not a 4* possible 2/3. The roons are very grubby and need decorating, the room was covered wjth ants worse still cockroaches down the corridor. The lifts are touch and go quite a few people got stuck. There is an awful smell of sewage which was reported by various people but nothing seemed to be done. Corridor bins not emptied. There is too many things to mention. Would def NOT recommend this hitel i feel totally ripped off
2019년 10월에 2박 숙박함

6/10 - 괜찮아요

Nathalie

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Skulle säga 2,5-stjärnigt
Fin pool och trädgård. Utöver det är hotellet inte i närheten av ett 4-stjärnigt hotell. Frukosten var inte något man såg fram emot, kalla pannkakor, man kunde inte ens se vad äggröran skulle föreställa. Besticken och glasen var alltid smutsiga så alla använde plastmuggar vid frukosten. Mycket var trasigt, juicemaskinen och behållarna för müslin var trasiga, de flesta maskinerna på gymmet var trasiga. Mögel i vårt badrum var det värsta, samt väldigt dammigt. Min pojkvän råkade röra dörrkarmen och då flög det ner stora dammråttor.. Annars bra läge nära till stranden och många restauranger.
2019년 10월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The choice and quality of food was excellent and staff were pleasant and helpful. Very large and comfortable bed, linen changed daily. No tea, coffee or milk in room except on arrival. The air conditioned rooms were very welcome as we had high temperatures during our stay
2019년 10월에 10박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ola kala
2019년 10월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff were friendly,helpful and efficient. Thank goodness there were plenty of restaurants nearby as the food was very disappointing. Not the 4star standard we have come to expect over the years.
2019년 9월에 14박 숙박함

4/10 - 별로예요

Hyowon

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Poorly maintained but good location
The room was old, not very well-maintained, not very well-serviced. When I checked in, I found there were some tissue trash in the bin in bathroom; carpet is very old and felt a bit moist; a free bottle water is provided but only on the first day; there was no TV but only a small monitor that has 12 cable channels. Check-in counter lady staff was very considerate and professional. Lobby was very warm and not well airconditioned (because they keep most of the doors open). Waiting for taxi in the lobby and eating dinner in the lobby area made me sweat because it was very warm. Wi-fi was very bad, often it cuts and I couldn't use it. Every night, from 8 - 11pm, there was a loud event near the pool with a singing and some kind of lotto numbers being shouted on speaker and music. Location was good, near the beach and walking distance to a nice cafe (from front gate) and many restaurants (from back gate) nearby. There is also a reasonable local supermarket to buy sandwich, drinks or snacks.
2019년 9월에 4박 숙박함

6/10 - 괜찮아요

Giannos

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
η πισίνα δεν ήταν καθαρή και το προσωπικό κουρασμένο με αποτέλεσμα να μην έχει διάθεση να εξυπηρετήσει. το δωμάτιο μύριζε άσχημα πολύ. επειδή δεν είμασταν all inclusive έπρεπε να πληρώσουμε για να μας βάλουν ψυγείο στο δωμάτιο. Πολύ ακριβά τα ποτά κι τα παγωτά.. περιορισμένο το entertainment στο ξενοδοχείο. Γενικά δεν θα το επελέγαμε ξανά ....
2019년 8월에 3박 숙박함

2/10 - 너무 별로예요

alexis

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty hotel
Den ex’s xanapaei se xenedoxeio kai na eine toso Vromika, ta domatia mesa stin skoni ta sentonia vromika kai vromousane podarila Kati San mouxla ena Prama, apo tin vroma pou eispneame den mporousame na koimithoume!!!! Sad parakalw Kante Kati o kosmos pou tha Paei eine krima kai adiko
2019년 8월에 4박 숙박함

8/10 - 좋아요

Niki

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ωραιοι χωροι..ανετο δωματιο. Δεν υπηρχε ψυγειο στο δωματιο. Ωραιες πισινες αλλα το νερο θολο και χωρις ναυαγοσωστη.Το βαθος ομως ηταν ιδανικο για μικρα παιδια. Το φαγητο αρκετα καλο. Το χειροτερο ηταν οτι δεν υπηρχε καθολου wifi στο δωματιο.
2019년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Πολύ ωραίο ξενοδοχείο με εξαιρετικό πρωινό
2019년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 7박 숙박함

4/10 - 별로예요

pambos

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
ta kakos exonta sta xenodoxia mas
To fagito tou kathos k i ipiresia kathariotitas domation theloun arketi veltiosi. i thermenomeni pisina an k mikri to apogevma tin mirazan sta dio gia na kanoun mathima kolimvisis se 3-4 pedia ,4-5 xrono peripou. xriazete episis mia anakenisi sintoma prin gini eripio!
2019년 4월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Nothing...very dated and in need of refurb...outside areas oozed nice.
2019년 3월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 2월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 2월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 2월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The pool was unusable. It was empty. There were no kettles in the room. You had to rent them! Although we went all inclusive you had to pay 8 euros to use the snooker balls! Daylight robbery. The food was awful. Would not go back there again.
2019년 2월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel near the sea. In a very nice area Clean rooms. Ritch brecfast. Warm people offered quality hospitality
2019년 1월에 1박 숙박함

8/10 - 좋아요

אתי

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 1월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff,good food,clean and comftable.we go again
2018년 12월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2018년 10월에 7박 숙박함

8/10 - 좋아요

dorothy 님, England Kent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice surroundings and close to all the amenities
Staff very helpful, comfortable facilities and beautiful weather the whole time we stayed
2018년 10월에 5박 숙박함

4/10 - 별로예요

Angela

별로예요: 숙박 시설 상태 및 시설
Going downhill fast
We have stayed at this hotel a few times and have been happy there, unfortunately this time we were rather disappointed with the condition of the hotel and the lack of serving staff, although the staff tried very hard they could not cover for the shortfall.
2018년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
So so
Pleasant modern hotel not far from beach with a nice pool area. Breakfast is a let down with poor cooked choices. The staff often look unhappy and communication is difficult.
2018년 8월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2018년 8월에 3박 숙박함

8/10 - 좋아요

Myrto

좋아요: 직원 및 서비스
별로예요: 청결 상태
2018년 8월에 2박 숙박함

10/10 - 훌륭해요

Jul 님, Glasgow

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff and amazing location! Really good trip@
2018년 8월에 1박 숙박함

6/10 - 괜찮아요

Loui 님, UK

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Air con disaster
Hotel was ok apart from the air conditioning breaking down in our room. Having a 1 year old with us, we had to get another room with working air con. It was a bit of hassle as I had to move the cot from 1 room to the other. Plus the 2nd room was not sea view which we'd paid for. Apart from that, the hotel was good.
2018년 7월에 1박 숙박함

8/10 - 좋아요

Trevor 님, Sudbury uk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 1박 숙박함

4/10 - 별로예요

Bettina

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hotellet trænger til en renovering ...
Hotellet trænger til en renovering og lever IKKE op til de 4 stjerner, vil nok nærmere kategorisere det til 2 stjerner. Desuden var der kun gratis Wi-Fi i området omkring receptionen. Det skal dog nævnes, at personalet er venlige og imødekommende. Dette viste sig også ved, at vi undtagelsesvis fik lov til at afbestille og få fuld refusion for 3 dages bookning. Dette skete dog efter kontakt til Hotels.com.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfectly positioned hotel. Near to the beach and right out the back gate onto the lovely strip of bars and restaurants. The hotel facilities cover everything; relaxing indoor pool and spa, a good little gym, with all the equipment you need, beautiful outdoor amenities, and perfect outdoor pool
2018년 5월에 2박 숙박함
답변 제공: Nicos Lysandrou - Sales Manager. 님, 2018년 5월 8일
Thank you for the review. I'm pleased to hear that you have enjoyed your stay and we are looking forward for welcoming you back in the near future. Yours sincerely

6/10 - 괜찮아요

Erin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awful
Shabby hotel, has had no maintenance for a very long time. Definitely not 4 star. Very out of date rooms, safe in room but have to pay to use it. No mini fridge. Tiny balcony. Scuffed marked walls. Pool area was lovely. Staff at reception polite but not friendly or engaging at all. Breakfast very average. Bar across the road played music until midnight, windows not double glazed so very loud in the room. Location otherwise good with lots of restaurants and bars and beach nearby. Overpriced and definitely overrated.
답변 제공: Nicos Lysandrou - Sales Manager. 님, 2018년 5월 10일
We are sorry that we haven't met your expectations although the mass majority of our guests do not share the same opinion. I would like to ensure you that we always take into consideration our guest feedbacks for future improvement. Yours sincerely

8/10 - 좋아요

Antonia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Νομιζω για 4αστερων ξενοδοχειο επρεπε να ηταν περισσοτερο περιποιημενο εξωτερικα
2018년 3월에 1박 숙박함
답변 제공: Nicos Lysandrou - Sales Manager. 님, 2018년 5월 8일
I would like to ensure you that we always take into consideration our guest feedbacks for future improvement. Yours sincerely

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room very clean and comfortable.Food good well cooked and plenty of choiceWould go again
2017년 12월에 1박 숙박함

2/10 - 너무 별로예요

half pint 님, u.k.

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location
We have a apartment in Peyia but my husband treated us to a stay over Xmas in this hotel as I was recovering from a serious operation, this was to be a rest. Checking was fine paid extra for all inclusive. 1st. Food was cold even the soup, 2nd beer was flat, asked about tea making facilities told I had to pay €2.50/75 daily and I thought it was all included. Luckily we had booked Xmas lunch out of hotel as when I asked others about Xmas day lunch they too said it was cold. It was really a waste of money but to be fair I presume we got upgraded to a sea view room. It may be ok in the summer but not winter entrainment was on stage to the side so didn’t get to see much. The hotel probably needs updating.
2017년 12월에 4박 숙박함