Dear valued guest,Thank you for taking the time to share your feedback with us following your recent stay at Sofianna Resort & Spa. We're delighted to hear that you had a positive experience overall and that you found our staff to be professional and friendly. Your appreciation for our breakfast offerings and the cleanliness of our pool areas is truly heartwarming.We understand your feedback regarding the gym opening hours, and we sincerely apologize for any inconvenience this may have caused. The fitness room is in the Spa and it is open during Spa working hours.We're thrilled that aside from this, everything else met your expectations and that you had a perfect stay with us. Your satisfaction is our utmost priority, and we're grateful for your kind words.Once again, thank you for choosing Sofianna. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,The Management

Αγαπητέ πελάτη,Σας ευχαριστούμε που επιλέξατε το Sofianna Resort & Spa για τις πρόσφατες διακοπές σας και για το χρόνο που αφιερώσατε για να δημοσιεύσετε τα υπέροχα σχόλια σας. Η προτεραιότητα για όλους μας είναι να ικανοποιούμε τις προσδοκίες σας και σας παρέχουμε υπέροχες και αξέχαστες διακοπές, γι 'αυτό είμαστε πραγματικά ευτυχείς όταν βλέπουμε ότι βρίσκετε το ξενοδοχείο μας πολύ ωραίο.Σας ευχαριστούμε θερμά για τον ψιλότερο βαθμό και σας περιμένουμε σύντομα να μας ξανάρθετε. Η διεύθυνση

Dear vallued guest,Thank you for choosing Sofianna Resort & Spa for your holiday and for your 5-star review. It is great to know that you have thoroughly enjoyed your stay with us. . Meeting your expectations and providing you with great, memorable holiday moments is a top priority for all of us. Thank you for taking the time to share your feedback, and we eagerly look forward to hosting you again in next year! This is our best recognition! Kind regards,The Management

Dear valued guest,Thank you sincerely for choosing Sofianna Resort & Spa for your recent holiday, and for sharing your experience online and value our resort. We appreciate the highest rate. We are glad that you found our location great.We look forward to the opportunity to welcome you back to our resort for another memorable holiday.Warm regards,The Management

Dear valued guest,Thank you for choosing Sofianna Resort & Spa for your holiday, and for taking the time to value your experience at our resort. We greatly appreciate the highest rate. We're excited to welcome you back and create even more lasting memories.Warm regards,The Management

Dear valued guest,Thank you for choosing Sofianna Resort & Spa for your holiday, and for taking the time to value your experience at our resort. We greatly appreciate it. We are glad that you have enjoyed our facilities, parking place and great location. We hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards!

Dear valued guest,Thank you for choosing our resort for your family getaway, and we're thrilled to hear that you had a great week-long stay! We're delighted that you found our staff to be welcoming and attentive. It's fantastic to know that your daughter enjoyed her time at the children's club, particularly thanks to Jenny – we'll be sure to pass along your kind words to her.We take pride in offering a varied and high-quality buffet, and we're glad that it met your expectations. Our central location close to the port aims to provide both convenience and a vibrant atmosphere for our guests.Regarding your feedback for laundry missing - we have laundry service in the resort. The clients have to apply to the reception. Once again, thank you for your review and for choosing our resort for your family vacation. We hope to welcome you back for another memorable stay in the future.Warm regards!

Dear valued guest,Thank you so much for taking the time to share your wonderful experience at the Sofianna Resort & Spa! We're absolutely thrilled to hear that you had such a fantastic stay with us.Once again, we appreciate your feedback and highest rate, and we are happy that we met all your expectations. We truly hope that you will consider giving us another opportunity to provide you with an exceptional stay in the future.Warm regards!

Dear valued guest,Thank you for choosing Sofianna Resort & Spa for your holiday, and for taking the time to value your experience at our resort. We greatly appreciate the highest rate. We're excited to welcome you back and create even more lasting memories.Warm regards,The Management

Dear valued guest,We are truly honored and delighted to receive such a high rate of your recent stay at Sofianna Resort & Spa. Thank you for taking the time to share it online. We greatly appreciate it. Your satisfaction is our main goal.We're excited to welcome you back and create even more lasting memories.Warm regards,The Management

Dear valued guest,Thank you for choosing Sofianna Resort & Spa for your holiday, and for taking the time to value your experience at our resort. We greatly appreciate the highest rate. We're excited to welcome you back and create even more lasting memories.Warm regards,The Management

Dear guest,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. The big majority of the comments of our clients regarding the staff are exceptional - how friendly and attentive it is, that can't do enough for you - so we are very surprised reading your review. We would like to address your specific concerns and make things right. Please feel free to contact us directly on our email so we can discuss your experience further. Thank you in advance!Kind regards,The Management

Dear Mr Mor,Thank you for being our guest and for taking the time to share your feedback regarding your recent stay at our resort. We appreciate your detailed review, as it helps us understand our guests' experiences better and make necessary improvements.We're delighted to hear that you found our resort to be family-friendly and that you enjoyed the amenities for your little one, such as the kids club and baby pool. We also take pride in offering spacious and well-appointed rooms to ensure our guests have a comfortable stay.Your positive comments about the food and the allergy labelling are greatly appreciated. We strive to provide a variety of culinary options while prioritizing the safety and dietary preferences of our guests.We deeply apologize for the disappointment you experienced with the view from your room. We understand the importance of a pleasant view, and we regret any inconvenience this caused during your stay The resort is in a neighbourhood, and we can’t control the area outside. That’s why we always give options to clients who would like to change it (upon availability of course). Our management always cares about the guest satisfaction, and it is there to help and assist. The guest satisfaction is of the utmost importance to us. We regret any inconvenience caused by ongoing constructions, as they are beyond our control.Regarding your mentioning about the location, on our website is written: “The ultimate retreat in a prime Paphos location”. (Not centre). The resort is located in the centre of Kato Paphos, 5 minutes walking distance from the sea, 12 min from the harbour, 12 min from the nearest sandy beach, 12 min walking from the shopping mall. It is literally surrounded by ancient history right outside. Many clients find our location the best. It is very subjective and depends on the client’s expectations.We're sorry to hear about the discomfort you experienced with the bed and sofa in your room. Our guests' comfort is of utmost importance to us. If you have had informed us about your problem, we have the solution. The mattresses in the resort are orthopaedic. Some people find them fantastic; some people find them hard. For this reason, we have softer mattresses and upon request we put them on the beds.At Sofianna Resort & Spa we are committed to upholding our Eco-friendly policies, which extend to various aspects of our operations, including our towel usage. We understand the importance of conserving resources and reducing waste, which is why we have implemented a towel reuse program.Our towel reuse program encourages guests to use their towels more than once, helping to minimize water and energy consumption as well as reducing the environmental impact associated with constant laundering. However, we understand that individual preferences may vary.Your feedback is invaluable to us, and we take it to heart. We are constantly striving to provide the best possible value for our guests. We feel that the outside area an

Dear Guest,Thank you for being our guest and for taking time to rate Sofianna Resort & Spa. We are happy that your expectations were met and you enjoyed your stay with us. Once again, we appreciate your stay at Sofianna Resort & Spa and hope that you will consider returning in the future. We appreciate deeply your higher rate 10/10.We look forward to the opportunity to welcome you back to our resort.Warm regards,The Management

Dear valued Guest,Thank you for choosing Sofianna resort & Spa for your holiday and giving us the highest rate. We appreciate it. We are looking forward to your next visit to the Sofianna Resort & Spa.Kind regards,The Management

Dear Guest,We are incredibly grateful that you took the time out to submit your glowing review of the Sofianna Resort & Spa online. Thank you for being our guest! Reading your review is such a joy! All our efforts are noticed, and your satisfaction is our grade! Each and every guest is very special to us, and we do our best to make your holiday memorable and relaxing. Thank you for acknowledging our efforts. We sincerely hope that we will soon have the pleasure of welcoming you back to our hotel. Thank you.The Management

Dear Guest,Thank you for being our guest and for giving us the highest rate. We appreciate it. We are happy that you enjoyed your stay. Your satisfaction is our main goal.It would be a pleasure to welcome you again to our resort.Kind regards,The Management

Dear valued guest,Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We appreciate your comments and apologize for any inconveniences you may have experienced.We're glad to know that our team promptly addressed the issue regarding your room and arranged for a room change to ensure your comfort. We strive to provide seamless experiences for our guests, and we apologize for any inconvenience this may have caused during your stay.Regarding the smoking policy - we do have a non-smoking policy in place for the comfort and well-being of all our guests. It is written on our website. We're sorry to hear that the breakfast did not meet your expectations. Usually the majority of our clients are thrilled about the food in the resort and the prof for this are their reviews. We aim to offer a variety of delicious options to cater to different tastes and preferences, and we apologize if we fell short in this regard. We value your feedback and will take it into consideration as we continually work to enhance our dining offerings.On a positive note, we're pleased to hear that you found the location of our hotel to be perfect. We believe that our prime location is one of our greatest assets, and we're glad that it suited your needs.Once again, we appreciate clients' feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Kind regards!

Dear valued guest,Thank you for choosing to stay at Sofianna Resort & Spa and taking the time to share your rating.We look forward to exceeding your expectations soon!Kind regards!

Dear Guest,Thank you for choosing Sofianna Resort & Spa for your holiday and for giving your rating. It is important to us.We look forward to welcoming you back soon for another wonderful stay.Kind regards!

Dear guest,Thank you for taking the time to share your experience with us. We appreciate your kind words regarding our resort's location.We are sorry to read that you found the pool not clean. We are committed to providing our guests with the highest standards of service and cleanliness. We would like to inform you that we clean the pool on a daily basis in the early morning hours – hoover, back wash and chlorine, but due to the high number of trees and plants surrounding it, it is possible that some bugs or leaves may fall into the water. We have inspections from the relative authorities and travel agencies and we always cover the criteria. The floor around the pools is washed every single day between 7 and 8.30 am. However, we will make sure to improve our cleaning procedures and prevent such incidents from happening in the future.We are sorry to hear that we did not offer assistance with your luggage during check-in. Usually we take the clients to the rooms helping them with the languages and explaining them all the resort’s facilities and showing the outlets. As for the breakfast, we apologize if the variety did not meet your expectations. We offer a wide range of fresh produce, including tomatoes, cucumbers, and other seasonal vegetables. We offer 188 ingredients - a selection of spreads, several cheese types and many others. We are proud that the majority of our guests really love and enjoy our food variety and quality as evidenced from the feedback & reviews we receive.However, we appreciate your feedback.Once again, we are sorry for any inconvenience caused, and we hope to have the opportunity to welcome you back to our resort in the future and provide you with a better experience.Kind regards,The Management

Dear Guest, Thank you for sharing your feedback about your recent stay at the Sofianna. I'm glad to hear that you enjoyed the modern feel of the newly renovated property and that the location was convenient for you. It's also great to know that you found the service to be impressive. Regarding pool towels they are given with 10 Euro refundable deposit in the end of your stay. We are an Eco – friendly resort – this is the reason that our bath towels are changed every second day and our pool towels every 3rd day. In case of any accident with the towels we change them.Regarding the lack of extra amenities provided such as lotion, I would like to clarify that some hotels have different standards and policies when it comes to the amenities provided in guest rooms. This is also a part of our Eco-friendly policy to minimise the use of plastics.Thank you once again for your review. Although we appreciate, value, and take seriously constructive feedback to continuously improve our services.Kind regards,The Management

Dear Guest,Thank you for being our guest and for giving us the highest rate. We appreciate it. We are happy that you enjoyed your stay. Meeting your expectations and providing you with great, memorable holiday moments is a top priority for all of us.It would be a pleasure to welcome you again to our resort.Kind regards,The Management

Dear Guest,Thank you for selecting the Sofianna Resort & Spa for your recent holiday and for taking the time to post your rating 10 of 10 online. It is always very important to us.We sincerely hope that we will soon have the pleasure of welcoming you back to our hotel. Thank you.The Management

Dear Guest, Thank you for being our guest and for your feedback.Kind regards, The Management

Dear Guest,Thank you for choosing Sofianna resort & Spa for your holiday and giving us the highest rate. We appreciate it.Looking forward to your next visit to the Sofianna Resort & Spa.Kind regards,The Management

Dear Guest, We would like to thank you for taking part of your precious time for leaving a comment regarding our property. Clients' comments are always important to us and are taken into consideration because they help us to improve. Thank you for being our guest and for choosing Sofianna Resort &Spa for your recent holiday. We sincerely hope that we will soon have the pleasure of welcoming you back to our hotel. Thank you.The Management

Dear Guest,Thanks a million for being our guest and for reviewing your stay at the Sofianna Resort & Spa. Allow us to extend our sincerest gratitude for your five-star rating.We are particularly excited to read that our swim-up rooms, pools, cleanliness, breakfast quantity & quality appeared outstanding. Many thanks for complementing our hard-working staff. Accept our apologies for waiting during check-in - it just happened that many clients arrived at the same time. Taking you to the room is our welcoming and introducing the resort to you for your better convenience. On behalf of all staff and our management team, we appreciate your choice to stay at our hotel and look forward to welcoming you back to the Sofianna Resort & Spa in the not-so-distant future. Thank you,The Management

Dear Guest, We want to thank you for taking part of your precious time for leaving your comments regarding our property online. Thank you for being our guest and choosing Sofianna Resort & Spa for your recent holiday. We are so happy that you appreciate our facilities, prime location, rich breakfast, cleanliness, etc. Meeting your expectations and creating a memorable holiday is our main goal. It would be a pleasure to welcome you again to Sofianna Resort & Spa.Kind regards,The Management

Dear Guest, We would like to thank you for taking part of your precious time for leaving a comment and rating our property. Thank you for being our guest and for choosing Sofianna Resort & Spa for your stay. It is great to know that you have enjoyed our facilities, swim-up rooms, our amazing food, cleanliness, entertainment, and the courteous service received from our efficient and friendly colleagues, etc. Meeting your expectations and providing you with great, memorable holiday moments is a top priority for all of us.On behalf of all staff and our management team, we appreciate your choice in staying at our hotel and look forward to welcoming you back to the Sofianna Resort & Spa in the not-so-distant future. Thank you,The Management

Dear Guest,Thank you for choosing Sofianna resort & Spa for your holiday and giving us the highest rate. We appreciate it.Looking forward to your next visit to the Sofianna Resort & Spa.Kind regards,The Management

Dear Guest, Thank you for choosing Sofianna resort & Spa for your holiday and giving us the highest rate. We appreciate it. Looking forward to your next visit to the Sofianna Resort & Spa. Kind regards, The Management

Dear Guest, We want to thank you for taking part of your precious time for leaving your comments regarding our property online. Thank you for being our guest and choosing Sofianna Resort &Spa for your recent holiday. We are so happy that you appreciate our facilities and friendly staff. Thank you for the highest rate! Much appreciated! It would be a pleasure to welcome you again to our resort. Kind regards, The Management

Dear Guest, Thank you for being our guest and for giving us the highest rate. We appreciate it. It is always a good motivation for us. Kind regards, The Management

Dear Guest, Thank you for being our guest and for giving us the highest rate. We appreciate it. We are happy that you enjoyed your stay. It would be a pleasure to welcome you again to our resort. Kind regards, The Management

Dear Guest, Thank you for being our guest. We are glad that you liked our pools, location, and food. We are sorry that we didn't meet all your expectations. Any problem in the resort could be sorted out - i.e., in case of problem you could be given another room, etc. You booked an Economy room which is with a small terrace facing the garden. Thank you again for your feedback. Kind regards, The Management

Dear Guest, Thank you for being our guest and for giving us the highest rate. We appreciate it. Kind regards, The Management

Dear Guest, We would like to thank you for taking part of your precious time for leaving a comment regarding our property. Thank you for being our guest and for choosing Sofianna Resort &Spa for your recent holiday. Thank you for sharing your feedback. We appreciate, value, and take seriously constructive feedback to continuously improve our services and keep our standards. We are sorry that you didn't enjoy your sauna, but unfortunately in March and in November the indoor pool is heated and more in use. The alcoholic drinks in the all-inclusive package are local - as noted on our website. You can have any alcoholic drink for an extra payment. We are glad that you were happy with your stay, with our friendly and efficient staff and convenient location! Thank you again for being our guest and for giving us the highest rate. We appreciate it. We are all looking forward to welcoming you back to the Sofianna Resort & Spa shortly! Kind regards, The Management

Dear Guest, We would like to thank you for taking part of your precious time for rating our property with the highest rate of 10/10. Thank you for being our guest and for choosing Sofianna Resort &Spa for your holiday.

Dear Guest, Thank you very much for choosing Sofianna Resort & Spa and for sharing your thoughts about your stay online. We are glad to see that you loved your holidays to such an extent. Guest satisfaction is our primary concern. Thank you very much for praising our excellent food options & cleanliness, etc. Looking forward to your next visit to the Sofianna Resort & Spa. Thank you, The Management

Dear Guest, Thank you for being our guest and for your feedback. Kind regards, The Management

Dear Guest, Thank you for being our guest and for giving us the highest rate. Your short but so nice comments are well appreciated. Nothing makes us happier than receiving such great compliments from our lovely guests. We are looking forward to welcoming you back to the Sofianna Resort & Spa! Kind regards, The Management

Dear Guest, Thank you for being our guest and for giving us the highest rate. We appreciate it. Kind regards, The Management

Dear Guest, Very many thanks for booking to stay at the Sofianna Resort & Spa and for taking the time to share with the online community the holiday experience you've had at our hotel. Client satisfaction is our prime concern so we are very happy to read that you enjoyed your stay and that we met your expectations. We deeply appreciate your lovely comments about our location, our food variety, etc. Thanks a million for the recommendation and for the highest score! Let us hope that your future travels will soon bring you back to beautiful Paphos and to the Sofianna Resort & Spa resort. Thanks again for your patronage and kind words. Best wishes to you and your family. Thank you, The Management

Dear Guest, Thank you for selecting the Sofianna Resort & Spa for your recent holiday and for taking the time to post your comments online. We are glad that you appreciate our prime location, our pleasant and friendly staff and services and rich breakfast. Your various compliments and constructive comments are welcomed and much appreciated. Just want to say that it is possible to order a cappuccino with soya milk. We also have 6 types of non-dairy milk on the buffet. We do not offer an early breakfast for health and safety reasons. We offer lunch boxes in a solid cool box with ice pack for the people who go on excursions and will miss their lunch. Our evening animation finishes at 9.30 pm. Thanks again for your feedback. Kind regards, The Management

Dear Guest, Thank you for being our guest and for giving us the highest rate. We appreciate it. Kind regards, The Management

Dear Guest, Thank you for selecting our resort for your recent stay. As a family focus hotel, we invest in the entertainment part of our services with different acts and performances with the aim to appeal to all our guests irrespective of age, gender, interests, etc and we are proud that the majority of our guests really love and enjoy our programs as evidenced from the feedback we receive. The last 10 days were the half-term vacation in the UK and like it is also in August, we have a big number of our little guests. We are sorry that we didn't reach your expectations because of this fact. If you are a couple it is better to visit us in other periods than above. The rating is fair to be based on the whole picture of the resort's services and facilities. We will be more than happy to offer you our hospitality again in other periods. Kind regards!

Dear Guest, Thank you very much for choosing our hotel for your holiday. We are a family resort with entertainment during the day and the evenings. As you say the music stops at 11 pm which is acceptable for the holiday resorts. We are sad to see that you put us 3/5 only for this reason. If the hotel was fine, as you say, it should be rated based on facilities and services. Thank you for feedback. Kind regards!