The staff were friendly and there is someone at reception at the property 24 hrs/day. The breakfast was included in our rate and was very good with hot (eggs, bacon) and cold (breads, cheese, fruits) items Our executive room was spacious and modern. The honest bar where you could grab a drink was nice. It would have been nice if there were more snack items available for purchase. The location was lovely, very safe, walkable to sites, metro, and good restaurants. We really enjoyed our stay and would definitely come back.