아침 식사, 점심 식사 및 브런치 제공

오텔 드 크리용, 어 로즈우드 호텔 여행 후기

5 out of 5
오텔 드 크리용, 어 로즈우드 호텔
10 Place de la Concorde, Champs Elysees, Paris

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 181개 이용 후기 중 148개" "
평점 8 - 좋아요. 181개 이용 후기 중 17개" "
평점 6 - 괜찮아요. 181개 이용 후기 중 8개" "
평점 4 - 별로예요. 181개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 181개 이용 후기 중 3개" "

9.8/10

청결 상태

9.6/10

직원 및 서비스

9.8/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.8/10

친환경

이용 후기

10/10 - 훌륭해요

JaeJung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Majestic experience
파리에 여행을 온다면 상황에만 맞는다면 무조건 경험해야 할 호텔입니다. 단순한 숙박을 떠나 팔라스 등급 호텔이라는 명명에 맞게 궁전에서의 경험을 현대에서 체험할 수 있게 해줍니다. 위치부터 파리에서 걱정할 어떠한 요소도 없는 안전하고 조용한 곳에 있기 때문에 체크인 전과 체크아웃 후의 모든 과정이 안정적입니다. 체크인부터 섬세하고 사려있는 접근부터 집사의 객실 입장까지의 호텔 소개와 왓츠앱을 통해 친절하고 빠르고 적확한 답을 통해 요구사항을 해결해줍니다. 접객의 운영 자체가 경험해본 그 어떤 호텔보다 완벽했습니다. Jardin D'hiver에서는 숙박 전후로도 방문을 하고 싶을만큼 훌륭한 장소였고 음료와 식사 다 훌륭했습니다. 숙박 후 조식에서도 깔끔한 접객과 요구사항을 미리 확인하고 처리하려는 모습도 훌륭했습니다. 음료를 엎질렀는데도 다른 자리로 바로 이동시켜주시고 일어난 일을 우리는 알지 못한다며 배려해주는 모습에 감동적인 아침을 경험할 수 있었습니다. 단품 음식을 일행과 같이 먹고 싶었는데 그 요구사항을 영어와 프랑스어를 능숙하게 못했는데도 알아듣고 셰프와 대화하고 나누어 제공하는 모습에 감탄했습니다. Brasserie d'Aumont 또한 접객이 완벽하고 부드러웠고 식사 또한 먹어본 프랑스 음식 중에서 가장 깔끔했습니다. 공유할 음식이 아님에도 공유할 수 있게 배려를 해주었고 잔으로 구매가능한 샴페인은 식사와 너무 잘 어울렸습니다. Sense는 훌륭한 마사지 시설과 관리사를 보유하고 있습니다. 마사지를 받으러 가는 과정 또한 부드러웠고 마사지는 정말 훌륭했습니다. 저를 담당한 관리사의 이름을 확인하지 못한게 아쉬울 정도로 다시금 파리를 간다면 꼭 다시 경험할 마사지였습니다. 관리 후에 수영장으로 안내해서 디저트까지 완벽했습니다. 마지막으로 객실은 흠잡을 곳이 없었습니다. 객실안에서 웰컴 푸드와 드링크는 감동적이었고 고객의 자국어로 반기는 글은 여전히 간직할 정도로 감동적이었습니다.
2021년 12월에 1박 숙박함
답변 제공: Vincent Billiard – 전무 이사 님, 2021년 12월 31일
친애하는 JaeJung 씨, 정성스러운 댓글 진심으로 감사드립니다. 최근 Hôtel de Crillon, A Rosewood Hotel을 찾아주셔서 감사합니다. 귀하의 다음 방문을 기대하며,

10/10 - 훌륭해요

soo jin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함

10/10 - 훌륭해요

Jung Taek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
방은 작았지만, 퀄러티는 넘 좋았어요
2019년 2월에 2박 숙박함

10/10 - 훌륭해요

Mario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 6박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2024년 1월 17일
Dear Mario,We thank you very much for posting your valued and highly positive review further to your recent stay at Hôtel de Crillon, A Rosewood Hotel.I am thrilled to read that you thoroughly enjoyed your time spent with us and we all look forward to having you back very soon at 10, Place de la Concorde.In the meantime, we remain at your entire disposal if needed and we extend you our best wishes for 2024!Kind regards,

10/10 - 훌륭해요

Ana laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 5박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2023년 10월 31일
Dear Ana laura,What a pleasure to read your highly rated feedback further to your recent stay with us!We are delighted that you greatly enjoyed your time amongst us.All the talented Teams at Hôtel de Crillon, A Rosewood Hotel hope to welcome you back soon at 10, Place de la Concorde and remain at your entire disposal should you need us.Sincerely yours,

10/10 - 훌륭해요

MARICRUZ

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An extraordinary place to stay!
2023년 9월에 2박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2023년 10월 31일
Dear MARICRUZ,What a pleasure to read your "extraordinary" feedback further to your recent stay with us!We are delighted that you greatly enjoyed your time amongst us.All the teams at Hôtel de Crillon, A Rosewood Hotel hope to welcome you back soon at 10, Place de la Concorde and remain at your entire disposal should you need us.Sincerely yours,

10/10 - 훌륭해요

stephanie 님, San Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is the nicest hotel I have ever stayed in. The staff are all the best of the best. The hotel has a recent redesign that keeps all of the old world splendor with all of the newest technology and design. All of the public rooms are really well done but not at all stuffy. The food is excellent at all of them most particularly at lecren. As as American I hate to say this but there really is nothing more elegant and romantic than Paris at this hotel
2023년 7월에 3박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2023년 8월 2일
Dear Stephanie,Thank you so very much for this very nice and highly positive rate further to your recent stay at Hôtel de Crillon, A Rosewood Hotel.We were truly delighted to welcome you in your "elegant and romantic" timeless Parisian Residence and we are already eager of the opportunity of your next visit in a not too distant future.In the meantime, we remain at your entire disposal to arrange all the tailored details of this new magical getaway in the heart of The City of Light.With best regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I have stayed in many 5 star hotels in Paris during my previous visits to Paris. The Crillon has surpassed my stay at other hotels in the same category. The staff and personal butlers will quickly tend to any task that you request. The hotel bar is very sociable with live entertainment, and the food is delicious. The cocktail menu is ingenious with a wonderful “course” design. Very elegant interior design within the main lobbies, while our suites were both chic and modern with all the fixtures and amenities one would expect of such fine surroundings. I also find that it has the most central location at the Place de Concorde. With all the five star hotel options available in Paris, I would certainly select the Hotel de Crillon again.
2023년 6월에 4박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2023년 7월 3일
Dear Lina,We would like to thank you for sharing this "5 star" review further to your recent stay in the heart of The City of Light.We were all thrilled to welcome you and share with you the iconic magic of 10, Place de la Concorde.All the dedicated Team of your new favourite Parisian Residence is looking forward very much of your next visit in a not too distant future at Hôtel de Crillon, A Rosewood Hotel.In the meantime, we remain at your entire disposal in order to arrange all the tailored details of your next visit.Best regards,

10/10 - 훌륭해요

Georges

2023년 6월에 2박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2023년 6월 29일
Dear Georges,We would like to thank you for sharing this very positive review further to your recent stay in the heart of The City of Light.We were all very pleased to welcome you and share with you the iconic magic of 10, Place de la Concorde.All the dedicated Team of your Parisian Residence is looking forward very much of your next visit in a not too distant future at Hôtel de Crillon, A Rosewood Hotel.In the meantime, we remain at your disposal shall you need any further assistance.Best regards,

10/10 - 훌륭해요

Karl

2023년 6월에 3박 숙박함
답변 제공: Vincent Billiard, Managing Director 님, 2023년 6월 19일
Dear Karl,We would like to thank you for sharing your very positive review further to your recent stay in your favourite Parisian Residence.We were delighted to have you in Residence and we already all look forward very much to welcoming you back soon at Hôtel de Crillon, A Rosewood Hotel.With best regards,

2/10 - 너무 별로예요

Yan 님, San Francisco

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 6월에 1박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2023년 6월 19일
Dear Yan,We would like to thank you for sharing your review further to your recent stay at Hôtel de Crillon, A Rosewood Hotel and we kindly invite you to contact us at your convenience in order to provide further information about what happened.With best regards,

4/10 - 별로예요

abdulla

2023년 5월에 8박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2023년 6월 6일
Dear abdulla,I would like to personally thank you for your recent new stay at Hôtel de Crillon, A Rosewood Hotel and for the precious time you took to share your valued feeback.Further to the email sent by my Deputy Front Desk Manager, I would like to extend my sincerest apologies for the inconveniences encountered.With the sincere hope to be able to regain your trust in a not too far future, do not hesitate to contact my Team and / or myself if we can be of any further assistance.Once again, your feedback as your loyalty are highly appreciated, please accept my sincerest apologies, and I hope to see you again very soon.Sincerely yours,

10/10 - 훌륭해요

KATHRYN 님, Chapel Hill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Service and location are unparalleled. The flowers are stunning! Add to the magical experience of Paris.
2023년 5월에 2박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2023년 6월 5일
Dear KATHRYN,We would like to thank you for sharing your "stunning" review further to your recent stay at Hôtel de de Crillon, A Rosewood Hotel.We are truly delighted that you have enjoyed your experience among us and we already all look forward very much to welcoming you back soon in your favourite Parisian Residence.In the meantime, we remain at your entire disposal if needed.With best regards,

10/10 - 훌륭해요

KATHRYN 님, Chapel Hill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Exceptional across the board. Definition of luxury. No stone unturned. Nothing left to chance. Location is superior. Each detail and client experience is taken seriously. Though it is very chic and elegant, it is still not overly uptight. Very secure. Staff is highly trained and highly professional. Could say more - all positive.
2023년 5월에 3박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2023년 5월 31일
Dear KATHRYN,We would like to thank you for posting this "exceptional" review further to your recent stay in your favourite Parisian Residence.It was our very true pleasure to share with you our iconic magic.Besides, your heartfelt words for my Team are more than a very strong token of motivation for all of us...It is our best reward!We already all look forward very much to welcoming you back soon at Hôtel de Crillon, A Rosewood Hotel and remain at your entire disposal to arrange all the details of your next journey in the heart of The City of Light.Sincerely yours,

10/10 - 훌륭해요

Ari

2023년 5월에 2박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2023년 6월 12일
Dear Ari,We would like to thank you for sharing this highly positive and valued review further to your recent stay in the heart of The City of Light.We are truly delighted that you had a memorable experience among us and we all look forward very much to welcoming you back soon at Hôtel de Crillon, A Rosewood Hotel.Best regards,

8/10 - 좋아요

Deanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2023년 5월 31일
Dear Deanna,We would like to thank you for sharing this very positive review further to your recent stay in your favourite Parisian Residence.We already all look forward very much to welcoming you back soon at Hôtel de Crillon, A Rosewood Hotel.With best regards,

10/10 - 훌륭해요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2023년 5월 31일
Dear Edward,We would like to thank you for sharing this very positive review further to your recent stay in your favourite Parisian Residence.We already all look forward very much to welcoming you back soon at Hôtel de Crillon, A Rosewood Hotel.With best regards,

10/10 - 훌륭해요

Zachary

2023년 4월에 3박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2023년 5월 31일
Dear Zachary,We would like to thank you for sharing this very positive review further to your recent stay in your favourite Parisian Residence.We already all look forward very much to welcoming you back soon at Hôtel de Crillon, A Rosewood Hotel.With best regards,

10/10 - 훌륭해요

Beatriz 님, Madrid

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nos alojamos 3 noches como parte de nuestro viaje de novios, conocemos mucho Paris y queríamos alojarnos en un Palace clásico y no podemos estar más contentos con la elección! Todo lujo en los detalles, literal. MUY recomendable
2023년 4월에 3박 숙박함
답변 제공: Vincent Billiard - Director General 님, 2023년 5월 2일
Estimada Beatriz,Le agradecemos mucho por su comentario y estamos muy felices de haberlo recibido.La verdad es que el Hôtel de Crillon, A Rosewood Hotel y sus empleados están siempre buscando maneras que hagan que el cliente se sienta como en su casa.Trataremos de compartir sus muy buenas palabras con cada uno de los equipos que trabajan aquí.¡Los esperamos muy pronto!Saludos cordiales,

8/10 - 좋아요

David

2023년 4월에 2박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2023년 4월 26일
Dear David,We would like to thank you for sharing this positive review further to your recent stay at Hôtel de Crillon, A Rosewood Hotel.We were truly delighted to welcome you and we all look forward very much of the opportunity of your next visit in your Parisian Residence.If you want to share further details about your journey with us, we also remain at your entire disposal if needed.With very best regards,

10/10 - 훌륭해요

Roy

2023년 3월에 3박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2023년 4월 26일
Dear Roy,We would like to thank you for sharing this very positive review further to your recent stay at Hôtel de Crillon, A Rosewood Hotel.We were truly delighted to welcome you and we all look forward very much of the opportunity of your next visit in your Parisian Residence.With very best regards,

10/10 - 훌륭해요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the most amazing experience I have ever had at a hotel - and not only have stayed at many luxury properties before, I have worked at them as well. The service was IMPECCABLE, but the decor and attention to detail? UNMATCHED!! Truly the best experience of my life - spring for a higher-end suite, your amazement will never subside!!
2023년 3월에 2박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2023년 3월 8일
Dear Brian,We would like to thank you for sharing this "amazing" review further to your recent stay at Hôtel de Crillon, A Rosewood Hotel.We were truly delighted to welcome you and we all look forward very much of the opportunity of your next visit in your Parisian Residence for new "unmatched" and "impeccable" experiences in the heart of The City of Light.Remaining personally at your entire disposal,With very best regards,

6/10 - 괜찮아요

mark

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s too expensive for what you get. Small rooms. Just a regular hotel in a nice location.
2023년 3월에 4박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2023년 3월 8일
Dear Mark,We thank you very much for the precious time you took to share your review further your recent visit at Hôtel de Crillon, A Rosewood Hotel.We were all really delighted to welcome you but as you may imagine, we are truly sorry that the size of your Premier room did not allow you to enjoy all the magic of our property. Be assured that our guests' satisfaction is our utmost priority and as my Assistant Front Desk Manager wrote to you after your departure, we remain at your entire disposal should you need to discuss further about what happened to you: crillon.guestrelations@rosewoodhotels.com or 00 33 1 44 71 15 00 with the ultimate aim to always improve ourselves and continue to be better and better on the path of excellence.On a more positive note, your kind words about our "nice location" are appreciated.With the sincere hope to be able to regain your trust soon,Yours faithfully,

10/10 - 훌륭해요

Karl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alles
2023년 2월에 3박 숙박함
답변 제공: Vincent Billiard - Geschäftsführer 님, 2023년 2월 22일
Sehr geehrter Karl,Welch ein Vergnügen, Ihr schönes Feedback nach Ihrem letzten Aufenthalt im Hôtel de Crillon, A Rosewood Hotel, zu lesen.Es war uns eine große Freude, Sie begrüßen zu dürfen. Wir freuen uns sehr, dass Sie alle Aspekte Ihres Pariser Aufenthalts bei uns geschätzt haben. Wir sind immer bestrebt, unseren geschätzten Gästen jeden Tag die beste Servicequalität zu bieten. Daher sind Ihre freundlichen Worte unsere beste und schönste Belohnung!Wir freuen uns sehr, Sie bald bei uns, an der Place de la Concorde 10, erneut begrüßen zu dürfen. Bei Bedarf stehen wir Ihnen selbstverständlich weiterhin sehr gerne zur Verfügung.Mit freundlichen Grüßen,

4/10 - 별로예요

Craig

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we explained that our room was super hot, they said they would look into it, but dont seem to have bothered, or at least never responded to us. Not what I expect when I am paying over $2000 a night for a tiny shoebox of a room, even in Paris.
답변 제공: Vincent Billiard - Managing Director 님, 2023년 1월 10일
Dear Craig,Sincere greetings from Hôtel de Crillon, A Rosewood Hotel!On behalf of all my Team, please allow me to take the opportunity with this review to sincerely thank you once again for having chosen us during the Festive Season!We were all delighted to welcome all of you as it is always a pleasure to have guests as you with a high sense of appreciation for luxury hospitality. As you may know, our ultimate goal is to always fully satisfied our guests with the feeling that 10, Place de la Concorde is their Parisian Residence with a tailored experience from the first steps in our property to the very last. Therefore and despite our efforts to turn around the situation with the A/C system, we are again deeply sorry that we did not succeed this time and I am aware that it will be a long and very understandable process to regain your trust.When you feel ready to do so, we will all be here for you and I will personally ensure that this new journey in the heart of The City of Light will me as it should be every time: memorable and flawless! Once again, your honest comments are highly valued, please accept our sincerest apologies, and we hope to see you again very soon in 2023.Yours faithfully,

10/10 - 훌륭해요

Koji

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exellent stay. Eventually, there was an event with World Cup Succor team of France came into 2nd floor balcony during our stay.
답변 제공: Vincent Billiard, Managing Director 님, 2022년 12월 27일
Dear Koji,We would like to thank you for sharing this "excellent" review further to your recent experience at Hôtel de Crillon, A Rosewood Hotel.We look forward very much to welcoming you back soon at 10, Place de la Concorde and send you our warmest wishes for a magical Festive Season.Best regards,

10/10 - 훌륭해요

Lilian

2022년 12월에 7박 숙박함
답변 제공: Vincent Billiard, Managing Director 님, 2022년 12월 26일
Dear Lilian,We would like to thank you for sharing this very positive review further to your recent experience at Hôtel de Crillon, A Rosewood Hotel.We look forward very much to welcoming you back soon at 10, Place de la Concorde and send you our warmest wishes for a wonderful Festive Season.Best regards,

10/10 - 훌륭해요

Eduardo 님, Sunny Isles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelent hotel with nice and renewed rooms. The personnel is very professional and make all the efforts to please you. I will definitely recommend and stay in my next trip to Paris
답변 제공: Vincent Billiard, Managing Director 님, 2022년 12월 8일
Dear Eduardo,We would like to thank you for sharing this "excellent" review further to your recent stay at Hôtel de Crillon, A Rosewood Hotel.We all look forward very much to welcoming you back soon in your new magical Parisian Residence at 10, Place de la Concorde.In the meantime, we send you our best wishes for a wonderful Festive Season!Warmest regards,

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a beautiful property in the center of Paris. It was close to museums, gardens, shopping and restaurants! Service was excellent! Highly recommend!
2022년 10월에 3박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2022년 11월 4일
Dear Andrew,We would like to thank you for sharing this "beautiful" review further to your recent experience at Hôtel de Crillon, A Rosewood Hotel and we look forward very much to welcoming you back soon at 10, Place de la Concorde.Warmest regards,

10/10 - 훌륭해요

Elena

2022년 9월에 9박 숙박함

10/10 - 훌륭해요

Jon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My wife and I travel extensively, staying only in 4 and 5 star locations. This hotel easily ranks in the top five (maybe number one) of anywhere we have stayed. Rooms and amenities with fantastic. Staff were friendly (all spoke English). Food was excellent. Only knock was that the concierge couldn’t get my wife a reservation at Hermes to look at purses. However, it was Fashion Week, so I expect that things were a bit unusual.
2022년 9월에 4박 숙박함
답변 제공: Vincent Billiard, Managing Director 님, 2022년 10월 4일
Dear Jon,We would like to thank so very much your wife and yourself for this fantastic review further to your recent stay at Hôtel de Crillon, A Rosewood Hotel.All the dedicated Teams were more than delighted to welcome you and your rewarding words for all of us are a very strong token of motivation!Regarding the appointment request at Hermès, our highly talented Concierge Team always does their utmost to provide all year long exceptional quality of service to our valued guests. However and very unfortunately, due to a too high amount of requests, since few months ago, the store exclusively accepts online appointment made by the guests themselves. Therefore, we deeply regret to do not be able to assist anymore on that kind of service and assistance.Once again, we sincerely thank you for your trust and we really hope to have the opportunity of your next visit at 10, Place de la Concorde, in a not too far future.In the meantime, we all remain at your entire disposal to arrange all the details of this new magical experience in the heart of The City of Light. Warmest regards,

10/10 - 훌륭해요

Christophe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Une première visite merveilleuse dans un cadre magique, encadrée par un personnel à l’écoute du client. Un séjour qui ne sera pas le dernier ..:.
2022년 8월에 1박 숙박함
답변 제공: Vincent Billiard - Directeur Général 님, 2022년 8월 23일
Cher Christophe,Nous vous remercions pour cet avis très positif suite à votre récent séjour à l'Hôtel de Crillon, A Rosewood Hotel.Nous étions ravis de vous accueillir et espérons avoir la chance de vous revoir dans un avenir proche pour d'autres moments aussi magiques que merveilleux.Dans cette attente, nous restons à votre entière disposition si besoin.Sincèrement,

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was available by text. They went beyond to make my wife’s birthday. They were exceptional. And the facility was immaculate and the service five stars.
2022년 8월에 1박 숙박함
답변 제공: Vincent Billiard, Managing Director 님, 2022년 8월 18일
Dear Robert, We would like to thank you for sharing this "exceptional" review further to your recent stay among us. It was really our true pleasure to welcome your wife and yourself and to make the celebration of her birthday even more magical and unforgettable. We all look forward to welcoming you back soon to Hôtel de Crillon, A Rosewood Hotel to enjoy another "five stars service" unparalleled luxury hospitality luxury experience. Warmest regards,

2/10 - 너무 별로예요

Xiaoling

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
It’s my 4th stay here in the past 5yrs and it used to be my favorite hotel in the world, but the charm seemed lost post Covid. Everyday there’s something: wrong order taken at the breakfast or the staff forgot our order (multiple times), delivery took forever s’est the concierge said they are on the way, nobody at the front desk for 30mins, asking for check can take another 10-15mins. No much greeting though we stayed here for 10 days. Guest relations suggested to make special arrangements after the 1st claim but never came back to us. Not sure what happened, could be the management, training or recruitment: staffs looked unhappy and in a hustle, indeed it’s in the middle of Fashion week but I didn’t sense a shortage of staffing as there are often many staffs gathering but not delivering the job. We shared the frustration at the checkout and the response was “ok” and “alright”. I’ve stayed at all of the palace hotel in Paris, for work and private, and this time was for a hotel screening for our next company event. I simply don’t think Crillion can provide the level of hospitality we required.
2022년 7월에 6박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2022년 7월 13일
Dear Xiaoling, Warm greetings from your Parisian Mansion! First of all, I would like to personally thank you for your loyalty to Hôtel de Crillon, A Rosewood Hotel. It was our great and true pleasure to recently welcome you back in the heart of the City of Light. We are always delighted to have valuable guests as you in Residence, with a high sense of appreciation for luxury hospitality. Be rest fully assured that I took very seriously the feedback you shared regarding your last experience among us. I am more than deeply sorry that we did not succeed this time to show you all the magic of 10, Place de la Concorde. Please allow me to revert to you later once investigations achieved. In the meantime, we all remain at your entire disposal if needed, Sincerely yours,

6/10 - 괜찮아요

Keiichiro

2022년 7월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing and worth it
Great facility was amazing staff who gets out of its way it’s all please the guest. Extremely expensive hotel, but if you got the means why not panther yourself. Amazing location and the heart of Paris.
2022년 6월에 4박 숙박함
답변 제공: Vincent Billiard, Managing Director 님, 2022년 7월 6일
Dear valued guest, We would like to thank you for sharing this very positive rate further to your recent stay at Hôtel de Crillon, A Rosewood Hotel. We were absolutely delighted to welcome you and we do hope to have the great pleasure of your next visit in a not too far future. In the meantime, we remain at your entire disposal for any assistance you might need and we wish you a good evening. With best regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing! Love the hotel. The concierge was extremely helpful and courteous.
2022년 6월에 5박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2022년 6월 30일
Dear valued guest, We would like to thank you very much for sharing this very positive review further to your recent "amazing" stay among us. Your kind words for our talented Concierge team have been shared and highly appreciated. We all look forward to welcoming you back soon to Hôtel de Crillon, A Rosewood Hotel and remain at your entire disposal for anything you might need. Warmest regards,

10/10 - 훌륭해요

Meliha 님, Mount pleasant

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 6월에 5박 숙박함

10/10 - 훌륭해요

Mindy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Excellent - had the best stay!
2022년 5월에 3박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2022년 6월 9일
Dear Mindy, We would like to thank you very much for sharing this very positive review further to your recent "best stay" among us. We all look forward to welcoming you back soon to Hôtel de Crillon, A Rosewood Hotel and remain at your entire disposal for anything you might need. Warmest regards,

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rosewood - First Class
Fabulous hotel, location and service. Exactly as you would expect for a Rosewood facility.
2022년 5월에 3박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2022년 6월 30일
Dear David, We would like to thank you very much for sharing this very positive review further to your recent "fabulous" stay among us. We all look forward to welcoming you back soon to Hôtel de Crillon, A Rosewood Hotel and remain at your entire disposal for anything you might need. Warmest regards,

10/10 - 훌륭해요

Samuel 님, Greenwich

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Impeccable service and a truly amazing way to experience Paris!
2022년 5월에 3박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2022년 6월 30일
Dear Samuel, We would like to thank you very much for sharing this very positive review further to your recent "truly amazing" stay among us. We all look forward to welcoming you back soon to Hôtel de Crillon, A Rosewood Hotel and remain at your entire disposal for anything you might need. Warmest regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect!
The hotel was superb. All staff were exceptionally friendly and helpful. The room was fantastic - luxurious, clean, spacious, and it even had views of the Eiffel Tower. We were celebrating a birthday and the personalised messages from butler team and the ‘extras’ they arranged were very thoughtful and helped to make our stay feel very special indeed.
2022년 5월에 2박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2022년 6월 30일
Dear valued guest, We would like to thank you very much for sharing this very positive review further to your recent "perfect" stay among us. It was our true pleasure to welcome you for this birthday celebration. Your rewarding words for our "exceptionally friendly and helpful" associates have been shared and highly appreciated as it is a very strong token of motivation for all of us. We all look forward to welcoming you back soon to Hôtel de Crillon, A Rosewood Hotel and remain at your entire disposal for anything you might need. Warmest regards,

10/10 - 훌륭해요

Sharon

2022년 5월에 1박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2022년 5월 19일
Dear Sharon, We would like to thank you for sharing this very positive review following your recent experience at Hôtel de Crillon, A Rosewood Hotel. All the teams were really delighted to welcome you and are already eager of your next visit at 10, Place de la Concorde. In the meantime, we remain at your entire disposal for any further assistance needed, Best regards,

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing hotel. Beautiful with wonderful breakfast and dinner areas. Very central location close to Eiffel tower, Louvre, shopping.
2022년 5월에 3박 숙박함
답변 제공: Vincent Billiard, Managing Director 님, 2022년 5월 16일
Dear Andrew, We would like to thank you very much for sharing this very positive review further to your recent experience among us. We all look forward to welcoming you back soon to Hôtel de Crillon, A Rosewood Hotel and remain at your entire disposal for anything you might need. Warmest regards,

10/10 - 훌륭해요

martine 님, joliette

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 3박 숙박함

10/10 - 훌륭해요

Amira

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service top
2022년 4월에 1박 숙박함
답변 제공: Vincent Billiard, Managing Director 님, 2022년 4월 4일
Dear Amira, We would like to thank you for sharing this very positive review further to your recent stay among us and we all look forward to welcoming you back soon to Hôtel de Crillon, A Rosewood Hotel. Warmest regards,

10/10 - 훌륭해요

Zoya

2022년 3월에 3박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2022년 6월 30일
Dear Zoya, We would like to thank you for sharing this very positive review further to your recent stay among us and we all look forward to welcoming you back soon to Hôtel de Crillon, A Rosewood Hotel. Warmest regards,

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing location and incredible staff
2022년 1월에 3박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2022년 1월 28일
Dear valued guest, We would like to thank you for sharing this very positive review further to your recent stay at 10, Place de la Concorde! We were all really delighted of your visit and we all look forward to welcoming you back soon to Hôtel de Crillon, A Rosewood Hotel. In the meantime, we send you our best wishes for a safe and happy 2022. Warmest regards,

10/10 - 훌륭해요

Luz María

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 3박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2022년 1월 26일
Dear Luz María, We would like to thank you for sharing this very positive rate further to your recent stay at 10, Place de la Concorde. We were really delighted to welcome you and we all look forward of your next visit -in a not too far future- at Hôtel de Crillon, A Rosewood Hotel. In the meantime, we remain at your entire disposal if needed and we send you our best wishes for a safe and happy 2022. Warmest regards,

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
best service in the world
Quite simply the Hotel de Crillon is one of the finest institutions we've ever stayed at. We've experienced a world class service before, however, this hotel redefines it. The building and facilities were immaculately cared for and presented. The restaurant and bar were lovely, and the common spaces were in perfect condition.
2022년 1월에 4박 숙박함
답변 제공: Vincent Billiard - Managing Director 님, 2022년 1월 13일
Dear Joshua, We would like to thank you for sharing this very positive review following your recent stay at Hôtel de Crillon, A Rosewood Hotel. All the teams were really delighted to welcome you and to share with you all the magic of 10, Place de la Concorde where we daily try to daily deliver the most memorable experiences thanks to a high sense of quality of service and personalization. Your rewarding words are a very strong token of motivation and we are all already eager of your next visit in the City of Light. In the meantime, we remain at your entire disposal for any further assistance needed and we send you our best wishes for a happy and safe 2022. Best regards,