Hello,Merci pour cet avis excellent.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous vous espérons chez nous à nouveau très bientôt,La Team Elysée

Hello yoojihye,Un grand merci pour votre commentaire.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Ce serait un plaisir de vous revoir,La Team Elysée

안녕하세요.저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 그중에서도, 객실에 대해 좋게 평가해주신 점 대단히 감사드립니다. 객실 크기와 쾌적한 환경 덕분에 편안하게 머물다 가셨다니 저희도 기쁘네요. 또한, 셔틀 서비스와 호텔 시설에 대해 특별히 언급해주신 점 감사합니다. 소중한 의견 감사합니다. 부디 저희 호텔에 머무시는 동안 Serris에서 즐거운 여행 되셨길 바랍니다.다음에 기회가 된다면 다시 한 번 찾아주세요. 감사합니다.The Elysee Team

Hello HEAYEON,Thank you for sharing this positive feedback of your stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We hope to welcome you back,The Elysee Team

안녕하세요.저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 그중에서도, 객실 상태에 대해 좋게 평가해주신 점 감사합니다. 다른 불편함 없이 편안히 머물다 가셨다니 저희도 기쁘네요. 다음에 기회가 된다면 다시 한 번 찾아주세요. 감사합니다.The Elysee Team

Hi Woojin!Thank you for this kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back!The Elysee Team

안녕하세요.저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔의 위치와 서비스에 대해 만족하신 것 같아 저희도 기쁩니다. 그중에서도, 저희 호텔의 위치와 시설에 대해 특별히 칭찬해주신 점 대단히 감사드립니다. 저희 호텔은 언제나 모든 투숙객분들이 편안히 머물다 가실 수 있도록 최선을 다하고 있습니다. 다음에 기회가 된다면, 저희 호텔에서 다시 뵐 수 있기를 희망합니다. 감사합니다.The Elysee Team

안녕하세요.저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다.다음에 기회가 된다면 다시 한 번 찾아주세요. 감사합니다.The Elysee Team

Dear Guest,Thank you for taking the time to rate your stay with us.We are pleased that we were able to meet your expectations.We look forward to welcoming you back.The Elysee Team

안녕하세요.저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다.다음에 기회가 된다면 다시 한 번 뵐 수 있기를 기대하겠습니다. 감사합니다.The Elysee Team

Hello MINSUH,We are grateful for this maximum rating of your recent stay.We are glad we met your requirements.We hope to have the pleasure of seeing you again in the future,La Team Elysée

Hello Young, Thank you very much for this kind review :) A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It's a pleasure to know that you found our location convenient. We hope to see you again soon. The Elysee Team

Hello jiho, Thank you for sharing this positive feedback of your stay. It is wonderful to know that you enjoyed your stay, and we appreciate your mention of our team's top-notch service. We look forward to welcoming you back! The Elysee Team

안녕하세요. 저희 호텔을 방문해주셔서 감사합니다. 지내시는 동안 저희 호텔의 위치에 대해 크게 만족하신 것 같아 다행입니다 :) 다음에 기회가 된다면 다시 한 번 찾아주세요. 감사합니다. The Elysee Team

Dear Guest We acknowledge with thanks your high rating about your recent stay. We are glad we were able to meet all your requirements Again, thank you very much. We look forward to welcoming you again, La Team Elysée

Dear guest, thank you for your great feedback! We are so happy to hear you enjoyed the comfort of the hotel and the easy access to all leisure attractions surrounding our property including Disney Parks. We hope to have the pleasure to welcome you back soon! Best, Maurine,

Dear guest, thank you for your kind feedback! We are so happy to hear you enjoyed the comfort of the hotel and the easy access to all leisure attractions surrounding our property including Disney Parks. We look forward to seeing you again the next time you are visiting the area. Best, Maurine,

Dear Seungae, Thank you so much for your nice feedback on your stay with us. We are really pleased that you enjoyed your stay with us, especially the friendliness of our staff, the comfort of our room and the location of the hotel. We appreciate that you have the intention to visit us again. Best, Maurine,

Dear Won Jae, We would like to thank you for taking the time to leave us such a wonderful feedback. It is always a pleasure to read such nice review on our services, including your comment on the comfort of our room. Looking forward to welcoming you, Best, Maurine,

Dear Heejung, Thank you for your wonderful review! We are so happy to hear you enjoyed the comfort of the hotel and the easy access to all leisure attractions surrounding our property including Disney Parks. We hope to have the pleasure to welcome you back soon! Best, Mauirine,

Dear guest, thank you for those 5 stars! We will be more than happy to welcome you back again! Best Regards, Maurine,

Dear guest, Thank you very much for your constructive remarks in regards of the free shuttle. Each feedback allows us to improve our services. We have already escalated your remark to our provider to take appropriate solutions to this problem. Our housekeeping staffs work hard every day in order to deliver the best service to all of our guests and keep our hotel as welcoming as possible. We have passed on your comments to our team and we do hope that you will come back to stay with us again and that we will have the chance to deliver to you the best guest experience. Best wishes, Maurine, Sales Department.

Dear Soojung, Thank you so much for your nice feedback on your stay with us. We hope you had a great time and we are very happy about it. We will be more than happy to welcome you back again! Kind Regards, Maurine, Sales Department.

Dear Hyeonju, We would like to thank you for taking the time to leave us such a wonderful feedback. Our location is actually very appreciable for a trip to Disneyland (accessible in only 10 minutes with the free shuttle bus in front of the hotel) and also to shop in the shopping centre Val d’Europe. We all hope to have an opportunity to serve you again on your next future visit. Best Regards, Maurine, Sales Department.

Dear Hyejin, Thank you for your wonderful review! We are so happy to hear you enjoyed the comfort of the hotel and the easy access to all leisure attractions surrounding our property including Disney Parks. We were especially delighted to read that you found all of our team to be friendly and welcoming but also our restaurant Le George. We all hope to have an opportunity to serve you again on your next future visit. Best Regards, Maurine, Sales Department.

Dear YOUJIN, The hotel team l'Elysée Val d'Europe thank you for this return. We will be more than happy to welcome you back again! Best Regards, Maurine, Sales Department.

Gentile Marco,La ringraziamo per il suo commento sul nostro hotel.Siamo davvero molto felici di averle potuto offrire un soggiorno positivo sotto ogni punto di vista. In particolare apprezziamo la sua menzione riguardo il comfort, la pulizia e l'ordine della camera, aspetti fondamentali per una permanenza serena e all'insegna del relax.Speriamo di avere molto presto il piacere di ospitarla di nuovo al L'Élysée Val d'Europe in futuro. Cordiali saluti,The Elysee Team

Hello Leah,Thank you very much for this kind review :)It is truly heartwarming to learn that our complimentary shuttle service provided you with convenient access to the magic of Disneyland. Your commendation on the impeccable cleanliness of our hotel is greatly appreciated, as we strive to maintain the highest standards.We are thrilled that the culinary offerings at our restaurant left a lasting impression, and we take pride in providing a delectable dining experience for our guests. Once again, thank you for your kind words, and rest assured that we will continue to dedicate ourselves to ensuring memorable stays for all who visit us.We hope to see you again soon.The Elysee Team

Hi Dirk,Thank you for taking the time to share your feedback.It's heartening to hear your appreciation for our strategic location, tailored to enhance the magical experience of Disneyland Paris visitors. Our complimentary shuttle service is indeed designed for convenience and ease, ensuring seamless journeys to and from the park.The proximity to the extensive shopping options and the accessibility provided by the nearby train station is something we take great pride in. It is delightful to know that these aspects contributed positively to your stay.Above all, we are thrilled that our team's dedication to service excellence resonated with you. Cleanliness and maintaining the pristine condition of L'Élysée Val d'Europe are our top priorities, and your commendation is a testament to our staff's unwavering commitment.Thank you once again for choosing us for your visit. Your satisfaction is our greatest reward.We would love to have you back for another stay in the future,The Elysee Team

Hello Shirlee,Thank you very much for this kind review :)We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We hope to see you again soon.The Elysee Team

Hello Christina,Merci beaucoup pour cette note très positive.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.À très vite chez nous,La Team Elysée

Hello Alexander,Thank you for this great review :)We're delighted to hear that our commitment to cleanliness met your expectations and contributed to a comfortable stay. It's also heartening to learn that the condition of our hotel was to your complete satisfaction, reflecting our dedication to maintaining a pristine environment. Moreover, we are thrilled that our staff's service excellence played a significant role in making your visit memorable.We look forward to seeing you again in the future,The Elysee Team

Hello Leeann,Thank you for your review.We are delighted to hear that you found our location conveniently close to the metro station, providing easy access to surrounding attractions.We regret to hear about your experience with noise and understand that a peaceful environment is important for our guests. We strive to maintain a quiet atmosphere and offer soundproof rooms, as well as earplugs upon request. However, we apologize for any inconvenience you may have experienced. Concerning toiletries, we aim to cater to our guests' needs while being environmentally conscious, and thus amenities are available upon request to reduce waste. We appreciate your understanding and will review our communication of this policy. Regarding the shuttle service, we offer a complimentary shuttle to Disney at regular intervals and are sorry if the timing was not convenient for you on this occasion.We are pleased to know that you were satisfied with the overall cleanliness of your room and the condition of the hotel, as we take great pride in maintaining our standards.We do hope to have the opportunity to welcome you back in the future,Kind regards,The Elysee Team

Hello Paul,Merci beaucoup pour ce commentaire très positif.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Nous vous espérons chez nous à nouveau très bientôt,La Team Elysée

Dear Julia,Thank you for your review.It brings us immense pleasure to hear that our team's dedication to service excellence contributed to your fantastic experience. We are delighted that the culinary offerings at L'Élysée Val d'Europe met your expectations, adding to the enjoyment of your stay. Moreover, it's great to know that the proximity to shopping and dining options enhanced your visit, showcasing our prime location. We have taken note of your concerns regarding the bathtub design. Please rest assured that we prioritize our guests' safety and comfort, and that we have bath mats available to our guests.We do hope to have the opportunity to welcome you back in the future,The Elysee Team

Sehr geehrte Anne,wir bedanken uns, dass Sie sich die Zeit für eine Bewertung genommen haben.Es tut uns leid zu hören, dass das Frühstück nicht Ihren Erwartungen entsprochen hat. Wir bieten ein amerikanisches Frühstücksbuffet mit einer breiten Auswahl an hochwertigen Speisen und hoffen, dass Sie bei einem zukünftigen Besuch eine Verbesserung feststellen werden.Bezüglich der Sauberkeit und Ausstattung Ihres Zimmers sowie des Zustands des Hotels und des Services streben wir stets nach Exzellenz und bedauern, dass wir in diesen Bereichen nicht Ihre volle Zufriedenheit erreichen konnten. Wir schätzen Ihr Feedback, da es uns hilft, unsere Standards kontinuierlich zu verbessern.Wir entschuldigen uns für die Umstände und hoffen, dass Sie uns zukünftig nochmal eine zweite Chance geben.The Elysee Team

Hello Mariajose,Merci pour cette belle note :)Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services.À bientôt !La Team Elysée

Hello Christel,Merci d'avoir pris le temps de ce retour.Nous sommes ravis de lire que vous avez trouvé notre hôtel propre et que notre personnel a contribué positivement à votre expérience. Nous tenons à offrir un service de qualité et un accueil chaleureux, donc vos commentaires sont très appréciés. Concernant votre remarque sur le prix du petit déjeuner, nous souhaitons préciser que nous proposons un buffet américain varié et de qualité, avec des options chaudes et froides, sucrées et salées. Nous tâchons de garder notre compétitivité par rapport aux prix pratiqués aux alentours ;)Nous espérons vous accueillir à nouveau très bientôt,La Team Elysée

Hello Cynthia,Merci pour cette belle note :)Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.À très vite chez nous,La Team Elysée

Hi Carina,Thank you very much for your positive review.We are thrilled to hear that the cleanliness of our hotel met your expectations and that your children's teddy was treated with care. Our team is delighted to know that you appreciated the convenience of the shuttle bus to Disneyland and the proximity to the train station and shopping center.We regret that not all interactions with our staff were positive, and we take your feedback seriously as we aim to provide the highest level of hospitality.We're glad that the room amenities enhanced your stay and contributed to a 100% satisfaction rating in that area.We look forward to seeing you again on your next stay!The Elysee Team

Hi Kamille,Thank you very much for your positive review.We are thrilled to hear that our convenient shuttle service to Disneyland was suitable for your family's needs. Our team is also very glad to have made a positive impact during your stay, providing you with a warm welcome. We're pleased that overall, you found our facilities to be in great condition.We apologize for any inconvenience caused by the elevator not being functional at times. Please rest assured that maintaining all our amenities in top working order is a priority for us, and we address any such issues as quickly as possible.We hope to see you again soon.The Elysee Team

Hello Shannon,Thank you very much for this kind review :)We're thrilled to hear that our convenient shuttle service made your travel to Disney both easy and enjoyable. It's wonderful to know that you found the rooms spacious and appreciated the modern touches, along with the daily replenishment of towels and water to ensure your comfort. We're also delighted that our restaurant exceeded your expectations with its quality and value, offering a preferable dining experience to that of the parks. Our team strives to provide exceptional service and it's rewarding to see this reflected in your feedback.We look forward to seeing you again on your next stay!The Elysee Team

Bonjour Thomas,Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.À très vite chez nous,La Team Elysée

Hello Rifa,Merci beaucoup pour ce commentaire très positif.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.À très bientôt chez nous,La Team Elysée

Hello,Merci pour cet avis excellent.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Nous vous espérons chez nous à nouveau très bientôt,La Team Elysée

Hi Jessica Siobhan,Thank you very much for your positive review.We're thrilled to hear that our prime location provided convenient access to Disney, trains, and nearby dining and shopping options. It's wonderful to know that the modern design of our establishment met your expectations and that you found our hotel to be clean and well-maintained. We're especially pleased that our breakfast buffet was a highlight of your morning. We hope to see you again soon.The Elysee Team

Hi Philip,Thanks for taking the time to leave some feedback.We're thrilled to hear that our hotel exceeded your expectations and that you found our staff helpful and our rooms well-appointed with effective climate control. Our commitment to cleanliness is paramount, so it's wonderful to know you appreciated our efforts. Additionally, we're glad our breakfast selection started your day on the right foot. We regret to hear that your dining experience did not meet your expectations. Our steakhouse prides itself on serving quality dishes, and we are usually known for our attention to culinary detail. It's disappointing to learn that we fell short during your visit. We appreciate your valuable advice regarding the shuttle bus service; our aim is always to ensure guests are well-informed to make their travel as smooth as possible. The convenience of our shuttle service is something we are proud of, and we always encourage guests to check the schedule for planning their trips.See you soon,The Elysee Team

Hello Ria, Thank you for taking the time to share your feedback with us.We truly value all feedback and I sincerely apologise that you were not entirely satisfied with your recent stay. We have taken note of your comments regarding our WiFi, unfortunately it was a general operator failure. Please be assured that this is a very rare incident, but it has impacted our usual services.Our guest satisfaction is our priority, we have contacted you - don't hesitate to get back to us.We hope to see you in the future,The Elysee Team

Hi Jonathan,Thank you for taking the time to share your feedback.We're thrilled to hear that our shuttle service to Disney added convenience to your stay and that you found our rooms to be impeccably clean. It's also rewarding to know that the condition of our hotel met your expectations and that our team's service contributed positively to your visit. Your acknowledgment of the amenities provided in your room is greatly appreciated, as we strive to create a comfortable and enjoyable environment for all our guests.We look forward to seeing you again in the future,The Elysee Team

Dear Liz,Thank you for your review.We regret to hear about the disturbances you experienced due to noise and the unexpected fire alarm during your stay. Our hotel is typically known for quiet, restful nights, and we apologize that we fell short of this standard for you. We understand the importance of a good night's sleep, especially when traveling, and we're sorry for any inconvenience caused. Although changing rooms was an option, we recognize that this is not always the most convenient solution late at night.Thank you for our discussions which allowed us to resolve this problem.We do hope to have the opportunity to welcome you back in the future,The Elysee Team