Dear Seungki, Thank you for giving us the opportunity to welcome you at the Majestic Hôtel-Spa Champs-Elysées and for taking the time to share your review. It's so nice to read that you were pleasantly surprised and enjoyed your time with us. Thank you again for staying with us and we look forward to welcoming you back very soon. Best regards, Fabrice Afuta - General Manager

Dear Guest, We thank you very much for this very good grade after your stay at the Majestic Hotel & Spa. We look forward to seeing you again. Kind regards,

Dear Sir, Thank you so much for your five-star feedback following your recent stay at the Makestic Hôtel-Spa. We are thrilled to hear that you found our team at the hotel to be helpful and that you enjoyed the cleanliness of our facility. We are proud to provide great service to our guests and are delighted that you had a positive experience. We are happy to hear that you also enjoyed our pool area. We look forward to welcoming you back in the future. Best regards, Fabrice Afuta - General Manager

Dear Sir, We would like to thank you for your recent stay at the Majestic Hôtel-Spa and for your five-star feedback. We are very pleased to read that you had an excellent stay to celebrate New Year's Eve. Your recommendation means a lot to us, and we look forward to your next stay with us. Best regards, Fabrice Afuta - General Manager

Cher Monsieur, Nous vous remercions pour votre récent séjour au Majestic Hôtel-SPA et d'avoir pris le temps de nous partager votre avis. Nous sommes très heureux de lire que vous ayez passé un agréable séjour en notre compagnie et nous espérons avoir le plaisir de vous accueillir de nouveau très bientôt. Cordialement, Fabrice Afuta - Directeur

Dear Sir, We would like to thank you for your recent stay at the Majestic Hôtel-SPA and for your feedback. Guest satisfaction is essential to us, so we are very pleased to read you had a pleasant experience and appreciated our helpful team and comfortable facilities. We extend our very best wishes for 2024 and we look forward to welcoming you back very soon. Best regards, Fabrice Afuta - General Manager

Dear Madam, We would like to thank you for staying with us at the Majestic Hôtel-Spa and for taking the time to share your incredible experience. We are overjoyed to read about your wonderful stay from start to finish and we will be sure to recognize our team who contributed to your satisfaction. Thank you once again for staying with us and we hope to have the pleasure of welcoming you back for more Majestic moment. Best regards, Fabrice Afuta - General Manager

Dear Madam, We would like to thank you for staying with us at the Majestic Hôtel-Spa and for taking the time to rate your experience. We are sorry to read that your stay fell short of your expectations, and we would like to apologize for any inconveniences encountered. Please do not hesitate to share more details of your experience so we can follow up accordingly and better meet your expectations next time. Thank you again for staying with us and we hope we will have another opportunity to serve you in the future. Best regards, Fabrice Afuta - General Manager

Dear Madam, We would like to thank you for staying with us at the Majestic Hôtel-Spa and for taking the time to rate your experience. We are sorry to read that your stay fell short of your expectations, and we would like to apologize for any inconveniences encountered. Please do not hesitate to share more details of your experience so we can follow up accordingly and better meet your expectations next time. Thank you again for staying with us and we hope we will have another opportunity to serve you in the future. Best regards, Fabrice Afuta - General Manager

Dear Sir, We would like to thank you for staying with us at the Majestic Hôtel-Spa and for your five-star feedback. We are truly heartened to read how much you enjoyed your stay with us and we are especially proud to have contributed to your excellent holiday. Your compliments and recommendation are much appreciated and will be shared with the entire team. Thank you again for staying with us and we look forward to welcoming you back for more Majestic moments. Best regards, Fabrice Afuta – General Manager

Dear Madam, We would like to thank you for staying with us at the Majestic Hôtel-Spa and for taking the time to write us your review. We are so pleased to read that your stay met your expectations and that you appreciated our services and facilities. Thank you again for your recent stay and we look forward to welcoming you back for more Majestic moments. Best regards, Fabrice Afuta - General Manager

Cher Monsieur, Nous vous remercions pour votre récent séjour au Majestic Hôtel-SPA et d'avoir pris le temps de nous partager votre avis. Nous sommes navrés de lire que votre séjour n'ait pas été à la hauteur de vos attentes et vous prions de nous excuser. Nous sommes toutefois très surpris par votre commentaire sur la température de la piscine. L’eau de la piscine est chauffée entre 28 et 29 degrés et notre équipe technique veille quotidiennement au contrôle de la qualité et de la température de celle-ci afin d’assurer la sécurité et le bien-être de nos clients. Après vérification de nos registres, aucune anomalie n’a été constatée durant votre séjour. Nous restons à votre écoute en en discuter davantage et espérons avoir l’opportunité de vous accueillir de nouveau au Majestic. Cordialement, Fabrice Afuta - Directeur

Dear Sir,We would like to thank you for staying with us at the Majestic Hôtel-Spa and for taking the time to rate your experience. Guest satisfaction is essential to us so we are very sorry that we have fallen short of your expecations. Please may we ask you to share some further information in order for us to follow up accodingly? Best regards, Fabrice Afuta - General Manager

Dear Sir, We would like to thank you for your recent stay at the Majestic Hôtel-Spa and for taking the time to share your five-star feedback. We are thrilled everything exceeded your expectations and you had a pleasant experience with us. Thank you again for staying with us and we look forward to welcoming you back for more Majestic moments. Best regards, Fabrice Afuta - General Manager

Dear Sir, We would like to thank you for staying with us at the Majestic Hôtel-Spa and for leaving us your feedback. We are thrilled to hear that you had a wonderful stay with us and that every aspect of your stay met your expectations. Thank you again for choosing us and we look forward to welcoming you back soon. Best regards, Fabrice Afuta - General Manager

Dear Madam, We would like to thank you for staying with us at the Majestic Hôtel-SPA and for taking the time to review your experience. We are very sad to read you dissatisfaction and we would like to apologize for any inconveniences encountered during your stay. Please do not hesitate to share further details of your experience so we can follow up accordingly. Again, our sincerest apologies for not meeting your expectations. We hope for another chance to restore your confidence in the future. Best regards, Fabrice Afuta - General Manager

Dear Madame, We would like to thank you for staying with us at the Majestic Hôtel-Spa and for your high rating. We are very pleased that you had a pleasant stay with us and appreciated our services and facilities. Thank you again for choosing us and we look forward to welcoming you back soon. Best regards, Fabrice Afuta - General Manager

Dear Madam, We would like to thank you for your wonderful review following your recent stay at the Majestic Hôtel-Spa. It's always wonderful to hear our guests have had such a fantastic time staying with us. We are especially proud to hear that our Chief Concierge Yannick made such a great impression on you and that his dedicated service was appreciated. Thank you again for choosing us and we look forward to welcoming you back soon for more Majestic moments. Best regards, Fabrice Afuta - General Manager

Dear Chrsitopher, We thank you for your recent stay at the Majestic Hôtel-Spa and for your kind recommendation. We are so pleased to hear that your stay went so well and that we met your full expectations. Thank you again for visiting and we look forward to welcoming you back soon. Best regards, Fabrice Afuta - General Manager

Dear LEOPOLDO, we would like to thank you for staying again with us at the Majestic Hôtel-SPA and for taking the time to share your excellent feedback. We were delighted to have you stay again with us and that you had an excellent stay. Thank you again for your review and we look forward to welcoming you back soon. Best regards, Fabrice Afuta - General Manager

Dear Michelle, We would like to thank you for staying with us at the Majestic Hôtel-Spa and for taking the time to share your five-sta feedback. We are delighted to hear that your stay met your full expectations and we look forward to welcoming you back soon for more Majestic moments. Best regards, Fabrice Afuta - General Manager

Dear Javier, We would like to thank you for staying with us at the Majestic Hotel-Spa and for taking the time to review your experience. We are very pleased to hear that you had an overall pleasant stay with us and we look forward to welcoming you back to our property. Best regards, Fabrice Afuta - General Manager

Dear Guest, We would like to thank you for staying with us at the Majestic Hôtel-SPA and for taking the time to review your experience. We are pleased to read that your stay was pleasant and we look forward to your next visit with us. Best regards, Fabrice Afuta - General Manager

Dear Julie, We would like to thank you for staying with us at the Majestic Hôtel-Spa anf for rating us such a high score! We are so pleased to read that your stay was a pleasant one and that all our facilities and services met your expectations. Thank you again for visiting us and we look forward to welcoming you back soon. Best regards, Fabrice Afuta - General Manager

Chère Christell, Nous vous remercions pour votre récent séjour au Majestic Hôtel-Spa et d'avoir pris le temps de nous partager votre expérience de séjour. Nous sommes ravis de lire que votre séjour se soit agréablement déroulé et que nos services et prestations aient été à la hauteur de vos attentes. Une nouvelle fois merci pour votre séjour et au plaisir de vous accueillir de nouveau au Majestic. Cordialement, Fabrice Afuta - Directeur

Dear Carlos, We would like to thank you for staying with us at the Majestic Hôtel-SPA and for taking the time to share your five-star feedback. We are very pleased to read that you had a pleasant stay with us and that our services and facilities met all your expectations. Thank you again for visiting us and we look forward to welcoming you back in the future. Best regards, Fabrice Afuta - General Manager

Dear Jonathan, We would like to thank you for choosing to stay with us at the Majestic Hotel-Spa and for taking a moment to share your positive feedback. We are so pleased that you and your family enjoyed our property and facilities and we hope to welcome you back very soon for more Majestic moments. Best regards, Fabrice Afuta - General Manager

Dear Senem, We would like to thank you for staying with us at the Majestic Hotel-SPA Champs Elysées and for taking the time to review your stay. We are pleased to see that you had an overall pleasant stay with us, and we look forward to welcoming you back very soon for more Majestic moments. Best regards, Fabrice Afuta - General Manager

Dear Alissa, We would like to thank you for choosing the Majestic Hôtel-SPA Champs Elysées and for taking the time to leave us your feedback. We are sorry to read that your stay did not exceed your expectations and that you could not use the pool. We take our guest feedback into consideration and have recently extended pool opening times. For security reasons, the pool is open to hotel guests from 08:00 AM to 09:00 PM upon reservation only. We do not offer massage services at the moment, but our concierge team can arrange in-room massage from an external massage company upon request. Thank you again for your feedback. We remain at your entire disposal and hope to welcome you back in the future. Best regards, Fabrice Afuta - General Manager

Dear Torben, We would like to thank you for choosing the Majestic Hotel-SPA Champs Elysées and for taking the time to share your feedback. We very much regret to read that you left the hotel feeling disappointed and we would like to apologize if our breakfast offering did not meet your expectations. Please know that we have recently upgraded our breakfast offering with larger food options, but we are open to any suggestions you may have. We remain at your entire disposal, and we hope to have the chance to welcome you back. Best regards, Fabrice Afuta - General Manager

Dear Christelle, We would like to thank you for staying with us at the Majestic Hotel-SPA Champs Elysées and for taking the time to rate your experience. We are pleased to hear that you had an overall pleasant stay with us. We remain at your entire disposal and look forward to welcoming you back soon. Best regards, Fabrice Afuta - General Manager

Dear Carlos, We would like to thank you for staying with us at the Majestic Hotel-SPA Champs Elysées and for taking the time to review your experience. We are so pleased to read that you had a great experience with us and we look forward to welcoming you back soon. Best regards, Fabrice Afuta - General Manager

Dear Andrea, We would like to thank you for staying with us at the Majestic Hotel-SPA Champs Elysées and for taking the time to share your honest feedback with other travelers. We are very sorry to read that your stay was not up to your expectations, and we would like to express our sincerest apologies for all the room issues that you suffered from. Please be assured that we have updated our maintenance team for resolution. We are sorry to hear that you could not access our spa. The pool and gym are open from 08:00 am to 09:00 pm every day. The hammam is currently closed until further notice. Thank you again for your feedback; we really hope to regain your trust in the future. Best regards, Fabrice Afuta - General Manager

Dear Marie, We would like to thank you for staying with us at the Majestic Hotel-SPA Champs-Elysees and for sharing your experience with other travelers. Your kind words mean a lot to us, and we are pleased that enjoyed our pool and prime location. We remain at your entire disposal and look forward to welcoming you back very soon. Best regards, Fabrice Afuta - General Manager

Dear Angie, We thank you very much for your kind review following your recent stay at the Majestic Hotel-SPA Champs-Elysées. We are pleased that you had a pleasant stay with us and enjoyed our property and facilities. We remain at your entire disposal and look forward to welcoming you back soon. Best regards, Fabrice Afuta - General Manager

Dear Humberto Elenes, We would like to thank you for staying with us at the Majestic Hôtel-SPA and for sharing your feedback on Expedia. We are pleased to know you enjoyed your stay with us. However, we would like to apologize for any service shortfall in our restaurant. Please be assured that we have reviewed your comments with our F&B Director and Chef for improvement. We remain at your entire disposal and look forward to welcoming you back soon. Best regards, Fabrice Afuta - General Manager

Dear Brent, We would like to thank you for staying with us at the Majestic Hôtel-SPA and for leaving us your feedback. We very much regret to read that your stay did not meet your expectations and we would like to apologize for any inconveniences encountered. Please do not hesitate to contact us should you wish to share more details of what went wrong so we can improve. In the meantime we remain at your entire disposal and hope you will give us another chance to welcome you back. Best regards, Fabrice Afuta - General Manager

Dear Nana, We would like to thank you for staying with us at the Majestic Hôtel-SPA and for sharing your review. We would like to apologize for the less than satisfactory stay and we will use your comments in order to improve our services. We remain at your disposal and hope to welcome you back for another opportunity. Best regards, Fabrice Afuta - General Manager

Dear Lawrence, We would like to thank you for your recent stay at the Majestic Hotel SPA and for your perfect rating. We are thrilled to read you had a pleasant stay with us and we look forward to welcoming you back soon. Best regards, Fabrice Afuta - General Manager

Dear Marc, We would like to thank you for your recent stay at the Majestic Hotel SPA and for sharing your feedback. We are pleased to read that you enjoyed your time with us and we look forward to welcoming you back soon. Best regards, Fabrice Afuta - General Manager

Dear Guest, Thank you for staying with us at the Majestic Hôtel-Spa and for sharing your feedback. We are sorry to read that you were unsatisfied with your check in experience. Please allow me to clarify on your review. It appears that you had a reservation for 2 adults and 2 children. As per local authorities, the hotel is required to record passport details of all foreigners upon check in. When you first came to the hotel around 05:00pm, you were by yourself. You refused to show all four passports and threatened to cancel your booking. We advised you to contact directly Hotels.com to cancel your booking as we cannot cancel any booking made with online travel agency. You then left the hotel and came back around 10:00pm. Our Front Desk let you check in this time but know this is not the usual procedure. I do hope you enjoyed the rest of your stay and we look forward to your next visit. Best regards, Fabrice Afuta General Manager