리셉션

멜리아 파리 샹젤리제 여행 후기

4 out of 5
멜리아 파리 샹젤리제
102, Avenue Victor Hugo, Paris, Paris

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 247개 이용 후기 중 88개" "
평점 8 - 좋아요. 247개 이용 후기 중 100개" "
평점 6 - 괜찮아요. 247개 이용 후기 중 37개" "
평점 4 - 별로예요. 247개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 247개 이용 후기 중 11개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

HYUN

2023년 4월에 1박 숙박함
답변 제공: Tamara Rodriguez Directrice des Opérations 님, 2023년 4월 13일
Dear Mr. Hyun,Many thanks for taking the time to share your experience on Melia Paris Champs Elysées.We truly appreciate your good rating regarding our hotel.The whole hotel team will be more than happy to welcome you back even sooner than expected.Yours faithfully,

10/10 - 훌륭해요

Blondine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel staff were extremely kind and helpful. Rooms were very clean and staff take pride in their job. Very convenient and lovely location. My partner and I had a wonderful time and will go back.
2024년 4월에 5박 숙박함
답변 제공: Bruna Auditore, Hotel Manager 님, 2024년 4월 17일
Dear Blondine, Thank you for your excellent feedback!! We are glad that you enjoyed your visit in our Hotel and you had an amazing experience with us. We are looking forward to welcoming you back to the Melia Paris Champs Elysees very soon. Warm regards,

10/10 - 훌륭해요

claudia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well kept hotel, staff extremely helpful and attentive, always welcomed you with a smile. Comfortable bed and extremely clean, spacious room and bathroom. Will be staying again next time I visit Paris.
2024년 3월에 2박 숙박함
답변 제공: Bruna Auditore, Hotel Manager 님, 2024년 4월 8일
Dear Claudia, thank you for your excellent review! We are more the happy know that you spent a great time with us. We hope to welcome you soon!! Best regards

6/10 - 괜찮아요

Francisco Javier Conejero

좋아요: 직원 및 서비스
No había agua en la habitación para tomar
2024년 3월에 4박 숙박함
답변 제공: Bruna Auditore, Hotel Manager 님, 2024년 4월 17일
Estimado Senor Conejero, lamento mucho el inconveniente que no ha encontrado agua ni de cortesia ni en minibar. Generalmente el agua de cortesia se encuentra a su llegada y el minibar se controla cada dia. Revisare con mi equipo lo que ha podido pasar durante su estancia. Muchas gracias por compartir con nosotros su experiencia y agradecemos los comentarios. No dude en ponerse en contacto conmigo para su proxima reserva en Paris, para poderle cuidar como bien merece. Un saludo cordial

2/10 - 너무 별로예요

Miss

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay here! Do NOT recommend.
We had a terrible time at this hotel. The rooms are dated, door handles are falling off doors etc. I booked a premium double room and got one with two single beds. The room was extremely noisy. We asked to change it and the staff was extremely rude and said its not their obligation to change it. Finally they agreed. In the new room, the shower gel ran out, the dispenser broke and it took some effort to get that changed. Rubbish was not all cleared either after the turn down service. Upon check out they tried to add on a mini bar charge but we do not drink and did not consume anything from the minibar. Overall, awful service, staff and I would not stay here again if they paid me to do so.
2024년 1월에 3박 숙박함
답변 제공: Executive Assistant Manager 님, 2024년 1월 29일
Dear Miss, First of all, we would like to thank you for spending your time to share your experience with us. We would like to convey our apologies if your experience with us didn't go beyond your expectation. The reservation we had in our system was with two single beds, that is why we gave you two single beds. Honestly the answer of my colleagues surprise me a lot, as the staff is always accomodate with our guests and try to help the best as possible every single request. I apologize if this was not the case. At Melia Hotels International hotels we have a strong commitment to excellence and we feel frustrated when we are not able to go beyond our guests expectations. We hope to welcome you back in order to change this impression you had and offer you the service you deserve. Please do not hesitate to contact me for any assistance you may need for your next reservation with us. Warm regards, Bruna Auditore

10/10 - 훌륭해요

Taylor

2024년 1월에 3박 숙박함

2/10 - 너무 별로예요

Amy

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Cannot Recommend This Hotel, It’s Disappointing
We booked a City View room and were put into a non-City View room. The room was tiny, cramped, dingy, and dark with a view of the surrounding buildings. Our request for a refund has not been answered. This was a very disappointing stay in an expensive (for what we got) hotel.
2023년 10월에 1박 숙박함
답변 제공: Bruna Auditore, Executive Assistant Manager 님, 2023년 11월 14일
Dear Amy, we really apologize for the misunderstanding regarding your reservation. Unfortunately the view is only under request and the hotel was fully booked in that date. We inform the department involved about the mistake on the page hotels.com to avoid any kind of other misunderstanding or inconvenience for our guest. Please do not hesitate to contact me personally if you need other clarification. I wish you a nice day, Best regards

10/10 - 훌륭해요

Diego

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recomendable!!
Todo perfecto!hotel,edificio e instalaciones,personal amable ,insonorizado por completo.repetiré !
Habitación premium
Baño
Habitación con dos ventanas,cortinas que no pasa la luz ,postigos de hierro por fuera .
Balcón con vista a la calle muy lindo
2023년 10월에 3박 숙박함
답변 제공: Bruna Auditore, Executive Assistant Manager 님, 2023년 11월 14일
Estimado Diego, Muchisimas gracias por este comentario tan positivo!! Esperamos volver a hospedarle pronto en la ciudad de las luces! Un saludo cordial

2/10 - 너무 별로예요

Eduardo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I got stuck and they didnt want to help
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

attilio

2023년 9월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2023년 10월 8일
Dear Attilio,Thank you for the trust you have placed in our hotel, the Melia Paris Champs Elysées. Thank you for you for your rate regarding our hotel.We hope to see you again very soon.Kindest regards,Guest Experience Team

10/10 - 훌륭해요

OSCAR

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bien ubicado en una zona tranquila me gustó
2023년 9월에 3박 숙박함
답변 제공: Guest Experience Team 님, 2023년 10월 8일
Dear Oscar,Thank you for your comments regarding your stay with us at the Melia Paris Champs Elysées.We are delighted to know you have taken advantage of our privileged location.We all hope to have the pleasure of welcoming you back very soon.Kindest regards,Guest Experience Team

10/10 - 훌륭해요

Medalit

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Llegamos de madrugada cuando fuimos a otro hotel en Paris también reservado por Expedía y nos dieron un depósito lleno de basura por habitación. A esa hora (1 am), les dijimos que no podríamos quedarnos allí y nos permitan quedarnos unos minutos en la recepción para buscar otro hotel. A los minutos nos echaron a la calle. Fuimos al Melia Champss Elysées y Maria nos trató con una cordialidad y empatía que nos alegró la noche. Hizo todo por ayudarnos y Mía consiguió una habitación. Eso es invalorable. Estamos felices de haber ido a este hotel
2023년 9월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2023년 10월 8일
Dear Medalit,Thank you a thousand times for your nice comments posted on Melia Paris Champs Elysées.We are honoured by all your kind comments about our hotel and truly appreciate your comments regarding staff member.We all hope to have the pleasure of welcoming you back very soon.Yours faithfully, Guest Experience Team

6/10 - 괜찮아요

IRFAN

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel is very small and congested with very small lobby, extremely small elevators and hallways, rooms were very small and difficult to maneuver, it definitely does not give a feeling of a 4 star hotel and does not match the price per night
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

galo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Me gustó el hotel
El hotel es un poco antiguo, pero muy bien mantenido, limpio, camas comodas, un lindo barrio con buenos restaurantes y pastelerias
2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Francisco Javier

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy bien decorada y renovada. Sólo faltan tapetes de hulr en la bañera. Sin esto, resulta peligrosoZ
2023년 5월에 4박 숙박함

4/10 - 별로예요

Virginia 님, Fontana

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 4월에 8박 숙박함

4/10 - 별로예요

Adam

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Extremely dated. The rooms were so hot as no working AC in the hotel. The rooms are tiny and noisy. Not a pleasant stay for business.
2023년 4월에 3박 숙박함

10/10 - 훌륭해요

Sonal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함

6/10 - 괜찮아요

Gerard

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2023년 3월에 7박 숙박함

10/10 - 훌륭해요

Jose Angel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: Tamara Rodriguez Directrice des Opérations 님, 2023년 4월 1일
Estimado Sr. Jose Angel,Permítame agradecerle el tiempo dedicado a compartir su experiencia con otros usuarios en Melia Paris Champs Elysées. Siempre es un placer conocer de primera mano la satisfacción de todos nuestros clientes y saber que en su caso hemos alcanzado nuestro máximo objetivo nos motiva a seguir trabajando en la misma línea cada día.Será un auténtico placer volver a desearle la bienvenida de vuelta y que disfrute de nuevo de una memorable experiencia entre nosotros. Reciba nuestros más cordiales saludos,

10/10 - 훌륭해요

Louis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함
답변 제공: Tamara Rodriguez Directrice des Opérations 님, 2023년 3월 24일
Cher Louis,Merci d’avoir pris le temps de partager votre expérience suite à votre visite à l’hôtel Melia Paris Champs Elysées.Nous sommes heureux de savoir que vous avez apprécié votre séjour à l'hôtel.Nous serions enchantés de vous accueillir de nouveau lors de votre prochaine escapade parisienne.Avec mes remerciements,

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing location and staff!
Very friendly and helpful staff. Amazing location. Very big room and huge bed. Excellent amenties in the room. Would definitely recommend!
2023년 3월에 2박 숙박함
답변 제공: Tamara Rodriguez Directrice des Opérations 님, 2023년 3월 10일
Dear David,First of all, thank you very much for choosing our hotel Melia Paris Champs Elysées. Also, we would like to sincerely thank you for taking some time to send us your review regarding your time with us.We are glad to know our hotel privileged location has suited you well during your visit to Paris and we are also happy to hear our staff was helpful and responsive whenever you needed anything.The whole hotel team will be more than happy to welcome you back even sooner than expected.Kindest regards,

10/10 - 훌륭해요

Kristine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Tamara Rodriguez Directrice des Opérations 님, 2023년 2월 5일
Dear Kristine,Thank you for your note regarding your recent stay with us.The whole hotel team hope to have the pleasure of welcoming you back very soon at the Melia Paris Champs Elysées.Kindest regards,

8/10 - 좋아요

Sara

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 1월에 3박 숙박함
답변 제공: Tamara Rodriguez Directrice des Opérations 님, 2023년 2월 4일
Dear Sara,Thank you for your comments regarding your recent stay with us.It is our pleasure to know you have enjoyed your stay with us at the Melia Paris Champs Elysées.We all hope to have the pleasure of welcoming you back very soon.Kind regards,

8/10 - 좋아요

TREUIL

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Tamara Rodriguez Directrice des Opérations 님, 2023년 1월 5일
Cher Monsieur Treuil,Nous vous remercions infiniment de votre commentaire sur l’hôtel Melia Paris Champs Elysées.Sachez que ce fut un réel plaisir de vous accueillir parmi nous. Toute l'équipe de l'hôtel Melia Paris Champs Elysées se réjouit déjà du plaisir d'avoir votre présence parmi nous à nouveau très bientôt. Meilleures salutations,

8/10 - 좋아요

Fiona

좋아요: 청결 상태
별로예요: 편의 시설/서비스
N/A
답변 제공: Tamara Rodriguez Directrice des Opérations 님, 2022년 12월 30일
Dear Fiona,Many thanks for taking the time to share your experience on Melia Paris Champs Elysées.It is our pleasure to know you have enjoyed your stay with us at the hotel.The whole hotel team will be more than happy to welcome you back even sooner than expected.Sincerely yours,

10/10 - 훌륭해요

Ana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved how attentive the entire staff was.
2022년 11월에 6박 숙박함
답변 제공: Tamara Rodriguez Directrice des Opérations 님, 2022년 12월 11일
Dear Ana,It has been a pleasure to welcome you at the Melia Paris Champs Elysées and we sincerely thank you for this wonderful comment .We are also happy to hear our staff was helpful and responsive whenever you needed anything.The whole hotel team will be more than happy to welcome you back even sooner than expected.Sincerely yours,

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good!
2022년 10월에 5박 숙박함
답변 제공: Melia Paris Champs-Elysees 님, 2022년 11월 12일
Dear Jpseph,First of all, thank you very much for choosing our hotel Melia Paris Champs Elysées.We are glad that you enjoyed your experience with us and we look forward to welcoming you again soon. Sincerely,Alicia Alonso-Front desk manager

10/10 - 훌륭해요

Richard A 님, Frankfort

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful staff and fabulous breakfasts.
답변 제공: Meliá Paris Champs-Elysées 님, 2022년 11월 12일
Dear Richard,Thank you very much for choosing our hotel Melia Paris Champs Elysées.We would like to sincerely thank you for your comments about our staff and breakfast, we will transfer to them. We are happy you enjoyed your experience with us and we look forward to welcoming you again soon.Best regards,Alicia Alonso- Front desk manager

8/10 - 좋아요

실제 이용하신 고객

2022년 10월에 1박 숙박함
답변 제공: Tamara Rodriguez, Resident Manager 님, 2022년 11월 16일
Merci d'avoir noté votre expérience parmi nous.Bien cordialement.

4/10 - 별로예요

Karen

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
You get what you pay for.
The unvacuumed rug was dirty in my room as well as the narrow hallway leading to it. There was no air conditioning. No air movement at all. When I inquired with the front desk about the lack of air in the room, I was told that the hotel is only contracted to have air conditioning until September. She sent a fan to my room, which turned out to be filthy-dusty and noisy. Pillows were uncomfortable. Woke up with a back ache.
2022년 10월에 1박 숙박함
답변 제공: Tamara Rodriguez, Resident Manager 님, 2022년 11월 16일
Dear Karen,First of all, thank you very much for choosing our hotel Meliã Paris Champs Elysées.Also, we would like to sincerely thank you for taking some time to send us your review regarding your time with us.Please kindly be informed that we have shared your experiences with the people involved to make sure that situations like yours will not occur anymore. Once again, we would like to apologies for your inconveniences at our hotel and we hope to be welcoming you soon again.Best regards.

8/10 - 좋아요

BENJAMIN KIM XI DE SAGUN GARCIA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only downside is air condition of our room is broken. But they gave us 2 electric fan for circulation.Otherwise area is very nice and accessible.
2022년 9월에 6박 숙박함
답변 제공: Tamara Rodriguez Directrice des Opérations 님, 2022년 10월 14일
Dear Mr. BENJAMIN KIM XI DE SAGUN GARCIA It has been a pleasure to welcome you at the Melia Paris Champs Elysées and we sincerely thank you for this wonderful comment shared on Melia.The whole team is pleased to have helped you during your stay. The air condition has been stopped for this time of the year and please be assured that we will work towards improving our service and by doing so meeting all of your needs and wishes to make you satisfied guest at the Melia Paris Champs Elysées. We all hope to have the pleasure of welcoming you back very soon.Sincerely yours,

10/10 - 훌륭해요

Mayra E

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
hotel was very close to the metro and other site.
2022년 9월에 5박 숙박함
답변 제공: Tamara Rodriguez Directrice des Opérations 님, 2022년 10월 7일
Dear Mayra,Thank you for your comments regarding your recent stay with us. We are glad to know our hotel privileged location has suited you well during your visit to Paris.The whole hotel team will be more than happy to welcome you back even sooner than expected.Sincerely yours,

10/10 - 훌륭해요

Mayra E

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
easy to walk around with a lot of restaurants
2022년 9월에 5박 숙박함
답변 제공: Tamara Rodriguez Directrice des Opérations 님, 2022년 10월 7일
Dear Mayra,Many thanks for taking the time to share your experience on xMelia Paris Champs Elysées.We are delighted to know you have taken advantage of our privileged location .The whole hotel team will be more than happy to welcome you back even sooner than expected.Sincerely yours,

10/10 - 훌륭해요

Rafael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice hotel, staff friendliness, location, cleanliness. I would definitely recommend this place to anyone. Comfortable beds, amazing shower. Really quiet room to rest!
2022년 9월에 2박 숙박함
답변 제공: Alicia A.-Front desk Manager 님, 2022년 9월 30일
Dear Rafael,We truly appreciate all your comments regarding our staff, hotel and the location of the hotel and we are glad that you enjoyed your experience with us, we look forward to welcoming you again soon. Sincerely,

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Stolen content from room
We came to the hotel to find out the room we had booked was not available. They asked to stay in a room with a double bed for the night and informed us that they would move our luggage to the new room the next day when it’s available. The next morning as requested we packed and offered to move our luggage to the new room ourselves. They told us the room was not ready yet, but just to leave the luggage in the room in one area and they would move it for us. When we came back to the hotel later that day, they had moved 5 of the 6 bags to the new room. The 6th bag had multiple wine bottles we had got from Champagne, France. The entire bag was missing. We informed the hotel of this and they said they would look into it right away and would make good on what had transpired. We had to check out the next day and I was informed by the manager that the director would contact me by Wednesday to address the issue and compensate us. Director never called. When I did finally got a hold of her, she stated we moved all the bags and can’t do anything. Essentially stating she can’t help us- whereas the manager on the shift had stated they have suspicions on who it could it be. I asked her to check video footage and she remained silent. I am filing a police complaint and requesting damages for stolen goods and my entire stay. DO NOT book here. I waited to write this, hoping that customer service would compensate for all the trouble, but they have not. She was plain rude.
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great staff, clean room, great location
2022년 8월에 4박 숙박함
답변 제공: Tamara Rodriguez Directrice des Opérations 님, 2022년 9월 23일
Dear Joseph,Many thanks for taking the time to share your experience on Melia Paris Champs Elysées.We are glad to know our hotel privileged location has suited you well during your visit to Paris and we are also happy to hear our staff was helpful and responsive whenever you needed anything.We all hope to have the pleasure of welcoming you back very soon.Sincerely yours,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 10박 숙박함
답변 제공: Tamara Rodriguez Directrice des Opérations 님, 2022년 8월 19일
Dear Guest,Thank you for your comments regarding your recent stay with us.It is our pleasure to know you have enjoyed your stay with us at Melia Paris Champs Elysées.We hope to see you again very soon.Kindest regards,

10/10 - 훌륭해요

Mr Mamadou

2022년 8월에 1박 숙박함
답변 제공: Tamara Rodriguez Directrice des Opérations 님, 2022년 8월 12일
Cher Monsieur Mamadou, C’est avec un immense plaisir que nous prenons connaissance de votre commentaire sur l’hôtel Melia Paris Champs Elysées. Nous sommes heureux de savoir que vous avez apprécié votre séjour. Toute l'équipe de l'hôtel Melia Paris Champs Elysées se réjouit déjà du plaisir d'avoir votre présence parmi nous à nouveau très bientôt. Bien cordialement

8/10 - 좋아요

Griselda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Excellent location. Said from the front desk excellent customer service
2022년 7월에 1박 숙박함
답변 제공: Tamara Rodriguez 님, 2022년 8월 1일
Dear Griselda, Many thanks for taking the time to share your experience on Melia Paris Champs Elysées. We are also happy to hear our staff was helpful and responsive whenever you needed anything. We will share your comment to Said at the front desk. We definitely look forward to welcoming you again at Melia Paris Champs Elysées. Yours faithfully, Tamara Rodriguez Directrice des Opérations / Executive Assistant Manager

8/10 - 좋아요

Marisol

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
El personal muy amable y buen servicio buena ubicación
2022년 7월에 7박 숙박함
답변 제공: Tamara Rodriguez Lopez Directrice des Opérations 님, 2022년 7월 30일
Estimada Sra. Marisol, Muchas gracias por sus comentarios y por la valoración tan positiva que hace sobre su estancia. Muchas gracias por dedicarnos parte de su valioso tiempo porque para nosotros es fundamental conocer de primera mano la experiencia de todos nuestros huéspedes. De nuevo agradecerle sus amables palabras y mostrarle nuestro deseo de recibirle otra vez personalmente entre nosotros en la que es su casa aquí en París. Reciba nuestros más cordiales saludos, Tamara Rodriguez Directrice des Opérations / Executive Assistant Manager

8/10 - 좋아요

Elisheba

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location next to the Arc.
2022년 7월에 2박 숙박함
답변 제공: Tamara Rodriguez Directrice des Opérations 님, 2022년 7월 30일
Dear Elisheba, First of all, thank you very much for choosing our hotel Melia Paris Champs Elysées. Also, we would like to sincerely thank you for taking some time to send us your review regarding your time with us. We are glad to know our hotel privileged location has suited you well during your visit to Paris. The whole hotel team will be more than happy to welcome you back even sooner than expected. Sincerely yours, Tamara Rodriguez Directrice des Opérations / Executive Assistant Manager

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Location great, staff very friendly, breakfast good, room with a cracked sink, a burnt light bulb, a missing button from the desk, a chipped glass from the nightstand from the down side, and a loose button in the push button of the toilet, nothing that kept my stay not enjoyable but that needs fixing.
2022년 6월에 4박 숙박함
답변 제공: Tamara Rodriguez Directrice des Opérations 님, 2022년 7월 8일
Dear Patricia, First of all, thank you very much for choosing The Melia Paris Champs Elysées. Also, we would like to sincerely thank you for taking the time to send us your review regarding your time with us. The whole team feels truly sorry for every of the details described about your experience in which we were unable to show you our commitment with excellence. Feed-backs (positive or negative) are the only way for us to improve and to fulfill our clients expectations as much as we can. We all hope to have the pleasure of welcoming you back very soon. Sincerely yours,

8/10 - 좋아요

Francois

2022년 6월에 1박 숙박함

8/10 - 좋아요

Arash

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 5월에 4박 숙박함

4/10 - 별로예요

or

2022년 4월에 1박 숙박함
답변 제공: Tamara Rodriguez Lopez -Directrice des Opérations 님, 2022년 5월 12일
Dear Guest, Thank you for your comments regarding your recent stay with us. We hope you come back in the near future! Sincerely yours,

6/10 - 괜찮아요

Jorge

좋아요: 직원 및 서비스
2022년 3월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Out of the way
This hotel has definitely been around a while. The staff is very warm and welcoming. The breakfast was on par with what you might see at in other European hotels. The floor in my room was very creaky and whoever was below me could hear every step I’m sure. When people in other rooms would smoke, it seeped into my room. My room key has to be activated every time I left my room which was not ideal. I feel the location is out of the way which makes the taxi rides more expensive so I’m personally not likely to stay here again.
2022년 3월에 4박 숙박함

10/10 - 훌륭해요

Jorge

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Amabilidad del personal
2022년 3월에 1박 숙박함