Bonjour, Nous vous remercions d'avoir pris le temps de partager votre avis. Visiblement vous n'avez pas été entièrement satisfait de votre séjour. Avez-vous rencontré un problème ? Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Le Mercure Paris Gare de Lyon TGV.

Dear Chunghye, Thank you for your comment. We are happy that our hotel has made your travels easier and we hope to see you soon. Le Mercure Paris Gare de Lyon TGV.

Dear Donggeun, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. We are happy that our hotel has made your travels easier. In order to offer perfect soundproofing, we had the windows next to the station. However, there are still settings to make on some closures. We thank you for your comment and we share with the technical service. We hope to see you agin in our hotel ! Le Mercure Paris Gare de Lyon TGV.

Dear HYUNIN, Thank you for the great review of our hotel! We are glad that you enjoyed your stay in our renovated room and hope to see you again very soon. Le Mercure Paris Gare de Lyon TGV.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Le Mercure Paris Gare de Lyon TGV.

Dear Kyeongtae, Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Le Mercure Paris Gare de Lyon TGV.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay in our renovated room and hope to see you again very soon. Le Mercure Paris Gare de Lyon TGV.

Dear Guest, We are surprised to read your comment and please accept our sincere apologies for this problem. We have never had such a problem in our hotel and we would like to be able to identify the room in which you were staying. So it is possible that you contact us via the Expedia platform so that we can take the necessary measures. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Le Mercure Paris Gare de Lyon TGV.

Dear Na Hyun, Thank you for your kind feedback. We are delighted to read that you had an excellent second stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your experience, and we hope your third visit will be as pleasant as the previous one. Le Mercure Paris Gare de Lyon TGV.

Bonjour, Merci pour votre commentaire suite à votre séjour au Mercure Paris Gare de Lyon TGV. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Nous espérons vous revoir très vite ! Le Mercure Paris Gare de Lyon TGV.

Bonjour, Merci pour votre commentaire. Nous sommes heureux d'avoir pu répondre à vos attentes. Nous espérons vous revoir très vite !

Bonjour, Merci pour votre commentaire. Nous sommes désolés si les prestations n'ont pas été à la hauteur de vos attentes. Sachez pour vos prochains séjours que l'hôtel est actuellement en rénovation. Ainsi toute nos chambres disposeront d'une nouvelle literie : matelas ferme de 30 centimètres d'épaisseur avec un sur matelas moelleux. Ce n'est pas le seul critère amélioré, nous mettons à jours aussi : l'isolation, la climatisation, la moquette, la tapisserie, la salle de bains ... Tout pour vous offrir un séjour plus agréable. Nous espérons vous revoir et nous rattrapez lors d'un prochain séjour. Le Mercure Paris Gare de Lyon TGV.

Dear Richard,We would like to thank you for staying with us and for taking the time to share your positive experience with us. The entire Mercure Paris Gare de Lyon team and myself are happy to read that you had a good stay with us.We thank you for your lovely compliments regarding our quality of service and the cleanliness of our establishment. We hope to welcome you very soon during your next stay in Paris. I wish you a pleasant day,

Dear Andrew, Thank you for taking your time to share with us your feedback. We are glad to know that overall you had a great stay. We can't wait to have you back !

Dear Takayuki,We are glad you appreciated the cleanliness of our establishment. We do apologize if the friendliness of our team was not satisfying. I have shared your remark with our Reception Manager.We hope you will give another chance to our establishment soon,We wish you a lovely day,

Dear Robert,We would like to thank you for staying with us and for taking the time to share your positive experience with us. The entire Mercure Paris Gare de Lyon team and myself are happy to read that you had a good stay with us.I will share with our lovely team your beautiful compliments ! We hope to welcome you very soon during your next stay in Paris. I wish you a pleasant day,

Dear Surajit,Thank you for taking your time to share your feedback with us. We hope that overall you had a nice time with us. I have shared your remark regarding UK electric plug.We wish you a lovely day,

Cher Dominique,Nous vous remercions d'avoir pris le temps de nous partager votre avis suite à votre séjour chez nous. Nous sommes navrés que vous ayez été un peu déçu par nos tarifs.Nous espérons que vous laisserez une nouvelle chance à notre établissement.En vous souhaitant une excellente journée

Dear Joshua,We thank you for your lovely review following your recent stay with us. We are happy to know you had a great time with us ! We can't wait for you to come back !We wish a lovely day,