스위트, 퀸사이즈침대 1개 (Tower) | 1 개의 침실, 저자극성 침구, 미니바, 객실 내 금고
예약 가능 여부 확인

르 도칸스 파리 아르크 드 트리옹프, 어 트리뷰트 포트폴리오 호텔 여행 후기

5 out of 5
르 도칸스 파리 아르크 드 트리옹프, 어 트리뷰트 포트폴리오 호텔
117 Rue Lauriston, Paris, Paris

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 336개 이용 후기 중 168개" "
평점 8 - 좋아요. 336개 이용 후기 중 103개" "
평점 6 - 괜찮아요. 336개 이용 후기 중 31개" "
평점 4 - 별로예요. 336개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 336개 이용 후기 중 14개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

7.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Heesoo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
인테리어가 예뻐요 오래된 시설이 매력적이기도 하지만 충전등 전기시설이 조금 아쉬웠어요
2022년 10월에 1박 숙박함
답변 제공: Livia Ricordel Front Office Manager 님, 2022년 12월 7일
Dear Mr Hill,Thank you for taking the time to share your feedback with us regarding your stay at Le Dokhan's,It was a pleasure to welcome you and we are glad to hear that you enjoyed your stay with us. We will be delighted to welcome you back to Le Dokhan's for your future Parisian get away. Warm Regards,

8/10 - 좋아요

jerry 님, paris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
파리 파리
에펠탑 개선문을 도보로 이동할 수 있어요~~ 생각보다 방은 작았는데 불편하지는 않았고 오래된 건물 같았고 엘리베이터가 신기하게 작동했어요^^

10/10 - 훌륭해요

Hyeyeon 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
에펠탑에서 가까운 개성 있는 호텔
에펠탑까지 걸어갈 수 있는 거리에요. 여름엔 해가 늦게 져서 에펠탑 야경 보기 부담스러운데 (에펠탑을 보고 나면 시간이 너무 늦어져서) 도보 10분 정도면 샤요궁에 도착해요. 매력적인 위치죠. 고풍스러운 건물에 자리 잡았고 호텔 내부가 프랑스식으로 꾸며져 있답니다. 모던하고 심플하기만한 호텔은 재미가 없는데, 인테리어가 개성 넘쳐서 좋았어요. 이 호텔, 추천합니다.
답변 제공: fpomartin 님, 2016년 6월 8일
친애하는 고객 당신의 검토 주셔서 감사하고 좋은 의견. 우리는 곧 다시 당신의 서비스에 될 수있는 기쁨을 바란다 종류 안부, 파브리스 마틴 일반 관리자

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
good
유럽호텔치고 넓어 편안하게 지낼수있었습니다. 고급주거단지에 위치해있어 깨끗하지만 관광객에게는 썩 좋다고 할 수 없습니다.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 객실의 편안함
Small room. Tiny Reception desk. It doesn't look like 5 star hotel.
답변 제공: Emilien 님, 2015년 11월 21일
Dear Guest Thank you very much taking the time to comment your stay in our property and I'm very sorry to read that your stay did not go as it should. Regarding the room size, please note that we do have bigger rooms in different categories. We do hope to welcome you very soon to bring back your confidence in our Hotel. Best Regards, Fabrice Martin General Manager

10/10 - 훌륭해요

Youngju 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely
Simply Lovely. Great location

10/10 - 훌륭해요

Bruce

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Livia Ricordel 님, 2023년 12월 20일
Dear Bruce,Thank you for taking the time to share your experience at Le Dokhan's,We were delighted to welcome you for your latest Parisian trip and are thrilled to hear that you have enjoyed your time with us!We are very much looking forward to welcoming you back,Warm Regards,Livia RicordelFront Of House ManagerLe Dokhan's

2/10 - 너무 별로예요

HALIM

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room and facilities are not as per the published image and specs on the website
2023년 6월에 5박 숙박함
답변 제공: Livia Ricordel Front Office Manager 님, 2023년 7월 3일
Dear HALIM,Thank you for taking the time to share your experience from Le Dokhan's,We are sorry to hear that your experience did not meet your standards in terms of size, amenities and upkeeping.Our Hotel is very Vintage and full of charm, we are disappointed to hear that you disagree with us,We do hope that you will allow us another chance in order for us to look after you,Warm Regards,

10/10 - 훌륭해요

Michael

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Charming, elegant boutique hotel, wonderful staff with the swankiest Louis Vuitton elevator I’ve ever seen:-)
2023년 6월에 6박 숙박함
답변 제공: Livia Ricordel Front Office Manager 님, 2023년 7월 3일
Dear Michael,Thank you for taking the time to share your experience from your stay at Le Dokhan’s,We have been truly delighted to welcome you and are thrilled to hear your stay and our teams made you feel right at home and made your Parisian get away even more special,We are looking forward to having you back with us at Le Dokhan’s,Warm Regards

10/10 - 훌륭해요

Jamey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is a great hotel in a great location. Plenty of coffee and restaurants in the area. The staff is amazing.
2022년 11월에 4박 숙박함
답변 제공: Livia Ricordel Front Office Manager 님, 2022년 12월 7일
Dear Jamey,Thank you for taking the time to share your feedback with us regarding your stay at Le Dokhan's,It was a pleasure to welcome you and we are glad to hear that you enjoyed your stay with us. We will be delighted to welcome you back to Le Dokhan's for your future Parisian get away. Warm Regards,

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great location and staff was very helpful. Room was a little outdated with a wired configuration where you couldn't open certain doors at the same time. The tinest elevator I ever seen and a wheelchair would not fit. Could not fit bags and 2 people on the elevator at the same time. The wife was cold and could not adjust heat.
답변 제공: Livia Ricordel Front Office Manager 님, 2022년 12월 7일
Dear David,Thank you for taking the time to share your feedback with us regarding your stay at Le Dokhan's,It was a pleasure to welcome you and we are glad to hear that you enjoyed your stay with us. We will be delighted to welcome you back to Le Dokhan's for your future Parisian get away. Warm Regards,

4/10 - 별로예요

Zahi

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property needs complete renovation . Not suitable for modern traveler, hardly any outlets in the room to charge various equipment, bathroom too small... Smells 19th century...dont recommend it at all
2022년 10월에 2박 숙박함
답변 제공: Livia Ricordel Front Office Manager 님, 2022년 12월 7일
Dear Zahi,Thank you for taking the time to share your feedback with us regarding your stay at Le Dokhan's,We are disappointed to hear that our property did not meet your expectations, I am especially sorry for the delay of response regarding your experience with hot water.Be assured we would pay all our attention to your feedback in order to improve our guests' experience at the hotel,I am truly sorry that no one has gotten back to you as a timely manner.We would be delighted if you were to allow us a chance to redeem ourselves in order to welcome you back to Le Dokhan's for your future Parisian get away.Warm Regards,

4/10 - 별로예요

Tammy

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is old, small , and loads of pungent smell when walking in!
2022년 9월에 6박 숙박함
답변 제공: Livia Ricordel Front Office Manager 님, 2022년 12월 7일
Dear Tammy,Thank you for taking the time to share your feedback with us regarding your stay at Le Dokhan's,We are disappointed to hear that our property did not meet your expectations, as explained upon your check-in, your reservations was indeed lost in between platforms as it was not booked directly with Marriott.Be assured we would pay all our attention to your feedback in order to improve our guests' experience at the hotel.We will be delighted to welcome you back to Le Dokhan's for your future Parisian get away.Warm Regards,

10/10 - 훌륭해요

Janet

2022년 8월에 1박 숙박함
답변 제공: Livia Ricordel Front Office Manager 님, 2022년 12월 7일
Dear Mr Hill,Thank you for taking the time to share your feedback with us regarding your stay at Le Dokhan's,It was a pleasure to welcome you and we are glad to hear that you enjoyed your stay with us. We will be delighted to welcome you back to Le Dokhan's for your future Parisian get away. Warm Regards,

10/10 - 훌륭해요

Jonathan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed at the Dokhan for 3 nights on the first leg of our honeymoon. It was everything we thought it would be and more. The rooms feel like something out of an Audrey Hepburn movie. Beautiful and cozy. The staff is attentive and helpful. This hotel has a lot of charm. 5 stars for us!
2022년 7월에 3박 숙박함
답변 제공: Livia Ricordel Front Office Manager 님, 2022년 12월 7일
Dear Jonathan ,Thank you for taking the time to share your feedback with us regarding your stay at Le Dokhan's,It was a pleasure to welcome you and we are glad to hear that you enjoyed your stay with us. We will be delighted to welcome you back to Le Dokhan's for your future Parisian get away. Warm Regards,

10/10 - 훌륭해요

Tennille

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The reception staff was so friendly and helpful! Quaint little hotel that is very clean and a close walk to tourist attractions and cafes… would highly recommend and would stay again!
2022년 6월에 2박 숙박함
답변 제공: Livia Ricordel Front Office Manager 님, 2022년 12월 7일
Dear Tenille ,Thank you for taking the time to share your feedback with us regarding your stay at Le Dokhan's,It was a pleasure to welcome you and we are glad to hear that you enjoyed your stay with us. We will be delighted to welcome you back to Le Dokhan's for your future Parisian get away. Warm Regards,

8/10 - 좋아요

Marianita

2021년 11월에 2박 숙박함

8/10 - 좋아요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful building, full of character and history
Beautiful building, full of character and history. Bedrooms quite small (even for Paris) but comfortable. Wifi was poor. Well-located
2021년 10월에 1박 숙박함
답변 제공: Geraldine Rouard 님, 2021년 10월 7일
Dear David, "Dear, We thank you for your comment after your stay with us at the hotel Le Dokhan's. It is pleasure to read your comment that I shared with the teams who make every effort to ensure that every customer lives this beautiful unique experience. We are sorry to read that you had issues with the WIFI, the necessary has been done to get more debit. For your next reservation do not hesitate to contact us to discuss together your expectations. We hope to welcome you back to our establishment and regain your trust. Sincerely, Geraldine Rouard Front of House Manager

10/10 - 훌륭해요

Miranda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Idelfredo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The staff was lovely and incredibly warm and helpful. We really appreciate the antiques, art and decor. The location was perfect for us. We would love to stay again.
2020년 2월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
とても素敵なホテルで、何よりホテルのスタッフさんがとてもジェントルマンでした！！！ 今までで1番いいホテルでした！必ずまた行きたいと思います！
2020년 1월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함

8/10 - 좋아요

Marcelo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 편의 시설/서비스
The room was very small. I am used to small hotel rooms in Paris but this was extreme. There were some stains on the bedspread and there were no free outlets to charge your phone, etc. Felt more like a 3 star than a 5 star hotel.
2019년 9월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태
ポーターが居なかった。ホテルのフロントにしかスタッフが居なくて、到着時の荷物の扱いがタイヘンだった。エレベーターが一基だけなので、来ないときは結構待たされる。電気がつかない所などあったが、それを帳消しに出来るほどのステキなスイートルームだった。料金の差があまり無いので泊まるならスイートが絶対おすすめ。部屋は小さめでした。
2019년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Büyük pişmanlık..
Odalar inanılmaz küçük. Otel temiz değildi. Odada kullanılmış bornoz ile karşılandık. Eşim de ben de otelde konakladıktan sonra tahtakurusu olduğundan şüphelendiğimiz bir şey tarafından ısırıldık. Karşılayan çalışanlar hariç görevliler son derece ukala. Fiyatının neden bu derece yüksek olduğunu anlayamadık. Odalar klostrofobik derecede ufak ve eski. Tuvalet banyo da dönme şansınız yok o kadar ufak. Konumu merkezi ancak diğer bölgelere gitmek uzun sürüyor.
2019년 7월에 2박 숙박함
답변 제공: Fabrice Martin 님, 2019년 7월 26일
Dear Anonymous, We thank you for your comment after your stay with us at the hotel Le Dokhan's. We regret that your stay did not meet your expectations and we take into account your comments to continue our wish that every customer lives a very beautiful unique experience. We hope to welcome you back to our establishment and regain your trust. Sincerely, Fabrice Martin General manager

10/10 - 훌륭해요

실제 이용하신 고객

2019년 6월에 3박 숙박함
답변 제공: Fabrice Martin 님, 2019년 7월 26일
Thank you

10/10 - 훌륭해요

Terry 님, Boca Raton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Location and Charming Decor
Very nice hotel and the location is great. It's a short walk to the Eiffel Tower and Champs-Elysees. We were in one of the rooms at the front point of the hotel. The room was very large and charming. This is a beautiful hotel which gives you that authentic old France feel.
2019년 5월에 2박 숙박함
답변 제공: Fabrice Martin 님, 2019년 7월 26일
Dear Terry, Many thanks for taking the time to write this delightful review about your last stay at Le Dokhan's Hotel. Our staff is dedicated to providing you with an incomparable level of personalized service designed for our guests and I am more than happy that we met your expectations. I am glad to know that you like our central location. We hope to welcome you again, With warm Regards, Fabrice Martin General manager

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
LE Dohkan is a Paris jewel
Paris is a wonderful city to visit and Le Dohkan is a perfect small hotel base to explore the city. We enjoy being able walk throughout the Trocadero neighborhood, easy access to the Metro, and great local cafes. Best of all is the outstanding professional staff at Dohkan, they are friendly, filled with excellent recommendations and the staff know how to make your stay very memorable.
2019년 6월에 2박 숙박함
답변 제공: Fabrice Martin 님, 2019년 7월 26일
Dear Susan, Many thanks for taking the time to write this delightful review about your last stay at Le Dokhan's Hotel. Our staff is dedicated to providing you with an incomparable level of personalized service designed for our guests and I am more than happy that we met your expectations. I am glad to know that you like our central location. We hope to welcome you again, With warm Regards, Fabrice Martin General manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing hotel with the friendliest staff. Beautiful interior, placed in a nice neighborhood, just a five minute walk from the Eiffel tower.
2019년 4월에 2박 숙박함
답변 제공: Fabrice Martin 님, 2019년 4월 29일
Dear Anonymous, Thank you for your nice comment regarding your stay at Le Dokhan's hotel. Your comment is valuable, our teams are delighted because they do everything possible to ensure that each of our guests has a great stay. Looking forward to welcoming you back to our establishment, Sincerely, Fabrice Martin General Manager

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful romantic stay - comfy and luxurious.
We had an amazing stay – the suite was luxurious and comfortable. There were a few little issues – mainly to do with the fact that the hotel is a little dated now, and there are a few aspects which could do with a little upgrading! Although we loved our stay in the Eiffel suite - The toilet seat lid was broken, there was no hot water at all for our showers on our second morning, several of the wall sockets weren’t working, there was a slightly disturbing sewer smell coming from the bathroom at times, One of the bedside lights didn’t work, the curtains were a little difficult to close, and overall we felt that although the room was luxurious and comfortable, it could definitely do with an upgrade and some money being spent on repairs and improvements. Breakfast was tasty and the environment was comfortable. But the service, although friendly, was not professional and not efficient! We specifically asked for my partners fried eggs to be cooked a little longer, and not served runny. They came cooked as normal, and very runny. My partner didn’t want to mention it, so she went without her eggs, which I ate! On our second morning we stressed how we would like the eggs cooked again, more carefully, and made absolutely sure that we stressed they were to be cooked hard, and not runny. They came runny again! When I mentioned this to the waitress her reply was “well, they had 3 1/2 minutes!“ She didn’t understand the concept that the issue was not how long the eggs
2019년 3월에 2박 숙박함
답변 제공: Geraldine Rouard 님, 2019년 4월 29일
Dear Tim, Thank you for your comment following your stay. I am glad to read that your enjoy you stay with us and be sure that your remarks have been discussed with the different teams to improve more and more our service. BEst regards, Géraldine Rouard Front of House Manager

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lækkert hotel. Kommer gerne igen.
Over-all rigtig lækkert hotel. Belligenhed, service og generel standard var rigtig fint. Dog var sengene i dårlig stand og vi sov ikke godt. Sådan en ting, bør være i top, på et 5-star hotel.
2019년 2월에 2박 숙박함
답변 제공: Fabrice Martin 님, 2019년 2월 27일
Dear Kim, Thank you for sharing your stay with us at Le Dokhan's Hotel. We have met your expectations, it is our greatest reward. Your comment is valuable, our teams are delighted because they do everything possible to ensure that each of our guests has a great stay. Looking forward to welcoming you back to our establishment, Sincerely, Fabrice Martin General Manager

4/10 - 별로예요

Benoit

별로예요: 직원 및 서비스
Très très décevant pour un 5 étoiles
2019년 1월에 2박 숙박함
답변 제공: Fabrice Martin 님, 2019년 1월 21일
Dear Benoit, We thank you for your comment after your stay with us at the hotel Le Dokhan's. Your comments are important and are already the subject of a real follow-up internally for the constant improvement of the quality of our services. We hope to welcome you back to our establishment and regain your trust. Sincerely, Fabrice Martin General manager

10/10 - 훌륭해요

Desanka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Perfect Parisian Experience
It was amazing! We were so close to the best Eiffel Tower photo spot too!
2018년 12월에 3박 숙박함
답변 제공: Fabrice Martin 님, 2018년 12월 28일
Dear Desanka, Thank you for sharing your stay with us at Le Dokhan's Hotel. It is a real pleasure to read this glowing comment that I will not hesitate to share with the teams who make every effort to ensure that every customer lives this beautiful unique experience. It's a pleasure to welcome you back to our establishment, Sincerely, Fabrice Martin General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bien positionné:)
Wow l'hôtel est très bien positionner et très propre.
2018년 12월에 1박 숙박함
답변 제공: Geraldine Rouard 님, 2018년 12월 20일
Cher Anonymous, Nous vous remercions pour votre commentaire suite à votre séjour à l'hôtel Le Dokhan's. Nous sommes ravis de lire que que vous ayez appréciés la localisation de l'établissement. Dans l'attente de vous revoir au Dokhan's. Cordialement, Géraldine Rouard

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 1박 숙박함
답변 제공: Fabrice Martin 님, 2018년 12월 10일
" Dear, Thank you for sharing your stay with us at Le Dokhan's Hotel. We have met your expectations, it is our greatest reward. Your comment is valuable, our teams are delighted because they do everything possible to ensure that each of our guests has a great stay. Looking forward to welcoming you back to our establishment, Sincerely, Fabrice Martin

8/10 - 좋아요

Matt 님, London

좋아요: 청결 상태, 직원 및 서비스
The hotel was lovely, but the room lacked a few basic things you'd expect for a luxury hotel - such as an iron and ironing board. What was most crucial, though was the lack of A/C. In November the room was sweltering hot and having the door open was the only way to moderate the temperature
2018년 11월에 3박 숙박함
답변 제공: Fabrice Martin 님, 2018년 11월 13일
Dear Matt, We thank you for your comment after your stay with us at the hotel Le Dokhan's. It is a pleasure to read your comment that I shared with the teams who make every effort to ensure that every customer lives this beautiful unique experience. We are sorry to read that the air conditioning does not cool your room. I inform you that the necessary has been done by our external service provider and the benevolence of our technician who is attentive to customer requests. We hope to welcome you back to our establishment and regain your trust. Sincerely, Fabrice Martin General manager

8/10 - 좋아요

SJ 님, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unique hotel, challenging elevator, nice location near Eiffel tower
2018년 9월에 5박 숙박함
답변 제공: Fabrice Martin 님, 2018년 9월 21일
Dear SJ, Thank you for sharing your stay with us at Le Dokhan's Hotel. We have met your expectations, it is our greatest reward. Your comment is valuable, our teams are delighted because they do everything possible to ensure that each of our guests has a great stay. Looking forward to welcoming you back to our establishment, Sincerely, Fabrice Martin General Manager

10/10 - 훌륭해요

실제 이용하신 고객

A work ofFrench art, walking distance to sites
Beautiful and architecturally elegant French rooms. The superior room was huge with two windows , and two balconies , we got an upgrade for being platinum members. This is a boutique hotel with exquisite taste and very well located. Excellent service staff.
2018년 9월에 2박 숙박함
답변 제공: Fabrice Martin 님, 2018년 9월 18일
Dear Anonymous, Thank you for sharing your stay with us at Le Dokhan's Hotel. This one presents a magnificent portrait of our establishment which continues to evolve while keeping its own history and atmosphere which you liked so much. Looking forward to welcoming you back to our establishment, Sincerely, Fabrice Martin General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Small hotel but convenient and nice
Very nice stay! Location is very good, close to the scenic spots.
2018년 7월에 4박 숙박함
답변 제공: Geraldine Rouard 님, 2018년 9월 6일
Dear Anonymous, Thank you for sharing your stay with us at Le Dokhan's Hotel. We have met your expectations, it is our greatest reward. Your comment is valuable, our teams are delighted because they do everything possible to ensure that each of our guests has a great stay. Looking forward to welcoming you back to our establishment, Sincerely,

6/10 - 괜찮아요

Bill 님, Dallas, Tx

좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Not great/not too bad
Well located in a very attractive 19th-century building with a staff that is moderately helpful and air conditioning that takes outdoor temperatures down a few degrees at best. The breakfast is continental and the room I stayed in was so small and stuffed with unneeded furniture that it left no place to put my bag. With a little fine-tuning, this place could be much better. For the money, I did not feel it was a good value.
2018년 8월에 2박 숙박함
답변 제공: Geraldine Rouard 님, 2018년 9월 6일
"Dear Bill, We thank you for your comment after your stay with us at the hotel Le Dokhan's. We regret that your stay did not meet your expectations and we take into account your comments to continue our wish that every customer lives a very beautiful unique experience. We hope to welcome you back to our establishment and regain your trust. Sincerely

4/10 - 별로예요

Dianne 님, New York

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very hot week in Paris. Temperatures in the 90's. Air conditioning basically non-functioning. Changed rooms 3 times. Staff supplied low-watt fan. Very uncomfortable. Room also was in need of of TLC, peeling paint in bathroom and worn and torn carpet. Small elevator could not accommodate more than 2 people and baggages would have to go up with one person. When cleaning staff used elevator, extremely long wait. Unfriendly and rude staff. This is NOT a 5 star hotel.
2018년 7월에 5박 숙박함
답변 제공: Geraldine Rouard 님, 2018년 9월 6일
Dear Dianne, We thank you for your comment after your stay with us at the hotel Le Dokhan's / Metropolitan. We regret that your stay did not meet your expectations and we take into account your comments to continue our wish that every customer lives a very beautiful unique experience. We hope to welcome you back to our establishment and regain your trust. Sincerely

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great staff, beautiful hotel
2018년 6월에 1박 숙박함
답변 제공: Fabrice Martin 님, 2018년 7월 11일
Dear Anonymous, Thank you for sharing your stay with us at Le Dokhan's Hotel. We have met your expectations, it is our greatest reward. Your comment is valuable, our teams are delighted because they do everything possible to ensure that each of our guests has a great stay. Looking forward to welcoming you back to our establishment, Sincerely, Fabrice Martin General Manager

2/10 - 너무 별로예요

Robert 님, Washington DC

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Bad Hotel Room
While I fully understand and appreciate the charm of boutique hotels, the Le Dokhan’s hotel in Paris is anything but charming. After numerous visits to Paris for business and pleasure, this is the worst hotel room I have ever had. It is poorly maintained and, depending on the room they give you, can be an awful experience. The room we had was very small. The following specific problems were noted during our stay: 1. Room was very small at any price 2. WC was to small to use the toilet as one normally would 3. The shower drained so slowly, you are standing in four inches of water by the time you finished 4. Woodwork on the doors was damaged and in disrepair 5. The carpet is worn and torn 6. The room did not appear to be properly cleaned during our four night stay 7. The breakfast table for two persons was too small 8. Coffee stains and dirt on the dinning room walls masquerading as antique 9. The breakfast room was understaffed. They had one person trying to serve twenty guest I communicated with management via written message to avoid any long wasteful discussions. The management offered no solutions to the problems. As we checked out of the hotel, all they could say was “I am sorry.” Photographs were submitted with this review
2018년 6월에 4박 숙박함
답변 제공: Geraldine Rouard 님, 2018년 6월 29일
Dear Mr Hicks, We regret that your stay did not meet your expectations and it's a pity that you refused to meet the manager to discuss the issues you encountered but we take into account your comments to continue our wish that every customer lives a very beautiful unique experience. Sincerely, Geraldine Rouard Front of House Manager

10/10 - 훌륭해요

Yesica 님, Mexico

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Volvería a este hotel
Muy buen hotel, bien ubicado, habitación cómoda. Desayuno caro para lo que es.
2018년 6월에 7박 숙박함
답변 제공: Fabrice Martin 님, 2018년 6월 29일
Querida Yesica, Gracias por compartir su estadía con nosotros en Le Dokhan's Hotel. Hemos cumplido con sus expectativas, es nuestra mayor recompensa. Su comentario es valioso, nuestros equipos están encantados porque hacen todo lo posible para garantizar que cada uno de nuestros huéspedes tenga una excelente estadía. Deseando darle la bienvenida a nuestro establecimiento, Sinceramente, Fabrice Martin General Manager

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Emily's 21st birthday trip to Paris
Have stayed at this hotel previously and once again it did not disappoint we were in Suite 604 which was perfect and had the extra special bonus of a view of the Eiffel Tower amazing. Buffet breakfast was what I would expect in a Parisian hotel lots of fresh rolls and pastries and a selection of fresh fruit. Staff were on hand if need be and extremely polite and helpful. Wonderful stay all round.
2018년 5월에 4박 숙박함
답변 제공: Fabrice Martin 님, 2018년 6월 12일
Dear Michelle, Thank you for sharing your stay with us at Le Dokhan's Hotel. We have met your expectations, it is our greatest reward. Your comment is valuable, our teams are delighted because they do everything possible to ensure that each of our guests has a great stay. Looking forward to welcoming you back to our establishment, Sincerely, Fabrice Martin General Manager

2/10 - 너무 별로예요

Scott 님, San Francisco

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The air conditioning was not working for most of the visit and made it very difficult to sleep. For 5 star hotel and price of the rooms this was not acceptable.
2018년 6월에 5박 숙박함
답변 제공: Fabrice Martin 님, 2018년 6월 12일
Dear Scott, We thank you for your comment after your stay with us at the hotel Le Dokhan's. We are sorry to read that the air conditioning does not cool your room enough. I inform you that the necessary has been done by our external service provider and the benevolence of our technician who is attentive to customer requests. We hope to welcome you back to our establishment and regain your trust. Sincerely, Fabrice Martin General manager

2/10 - 너무 별로예요

Erin 님, US

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Refused my stay and charged anyway
I booked a deluxe room that said it could accommodate 2 adults and up to one child. I am a mom planning on staying with my two children. When I arrived to the hotel with my two children ages 1 & 19, they said they could not allow me to stay in the room, because they counted my 11 year old as an adult. I had just arrived in Paris after a long travel from the US and had no other arrangements. They would not relent. I commented that 11 years old is by no stretch of the imagination considered to be an adult by any standard and there would be no way fro me to know that this was their personal rule as it was not in the contract or on Expedia. America does not monitor hotel rooms like this. They were extremely rude. Not only did they not allow me to stay- they charged me for the first night. I literally could not believe the nerve of these people. the entire time, they were super condescending, acting as though I was a terrible mom for not getting two rooms for myself and my kids or their $1300 a night executive suite. It was insane. Do not waste your time here.
2018년 6월에 3박 숙박함
답변 제공: Fabrice Martin 님, 2018년 6월 8일
Dear Erin, We are deeply sorry about your stay that didn't meet your expectations. You booked a Deluxe room for 2 persons only, we cannot book this category for 2 adults and 1 child accordig to the hotel policy. That is why our team offered you a solution in an higher category that can accommodate 2 adults and 1 child. Sincerely, Fabrice Martin General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love this little gem of a hotel. Beautifully appointed and terrific location. Staff is super helpful. Not quite full service but getting there and has really exploded in popularity in the past eighteen months. They have adjusted admirably. If they had a gym and many more amenities it would be impossible to get in and the price would be higher of course. Perfect mix of casual air yet they are very attentive. Keeps improving.
2018년 5월에 1박 숙박함
답변 제공: Fabrice Martin 님, 2018년 6월 6일
Dear Anonymous, Thank you for sharing your stay with us at Le Dokhan's Hotel. We have met your expectations, it is our greatest reward. Your comment is valuable, our teams are delighted because they do everything possible to ensure that each of our guests has a great stay. Looking forward to welcoming you back to our establishment, Sincerely, Fabrice Martin General Manager