시그니처 스위트, 킹사이즈침대 1개, 전망, 타워 (Eiffel Tower View) | 고급 침구, 오리/거위털 이불, 필로우탑 침대, 미니바

소피텔 파리 볼티모어 투르 에펠 호텔 여행 후기

5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 725개 이용 후기 중 395개" "
평점 8 - 좋아요. 725개 이용 후기 중 229개" "
평점 6 - 괜찮아요. 725개 이용 후기 중 54개" "
평점 4 - 별로예요. 725개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 725개 이용 후기 중 24개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
감사합니다 thank you
주변관광지와도 가깝고 직원들도 너무 친절하고 좋았어요!! 침대도 깔끔하고 화장실도 너무좋았습니다. 파리의 마지막밤을 행복하게보냈어요
2019년 4월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
호텔에서 에펠탑을 볼 수 있는 트로카데로 광장까지 도보 5분입니다.저녁마다 슈퍼가는 길에 들러서 화이트에펠을 봤습니다~~ 최근 리뉴얼된 방은 말이 필요 없을 정도로 대만족!! 직원의 친절은 여행중 최고였습니다. 샹젤리제와 가까운 호텔위치도 훌륭했습니다. 재방문 100%입니다~^^
2019년 4월에 4박 숙박함
답변 제공: Victoire 님, 2019년 5월 2일
Dear Guest, Thank you so much for your nice feedback following your stay with us. We are delighted that you have enjoyed our hotel. We hope to welcome you back soon! Best Regards, Victoire Guest Relations Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태
2017년 10월에 3박 숙박함
Dear Guest, Thank you for your note. It was a pleasure to welcome you at the Sofitel Paris Baltimore Tour Eiffel. Yours Sincerely, Franck Poncey General Manager

10/10 - 훌륭해요

kim sy 님, busan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
중심가의 부띠크호텔, 최고
개선문 중심가 위치한 부띠크호텔. 저희는 일찌기일어나 주변을 다 걸어다니며 여행을 즐겼고, 지하철또한 가까운곳에 위치하면 불편함이 전혀없었읍니다. 방의 위치가 내려가는 지하라 첨엔 의아했는데. 어떤분의 후기는 몹시 나쁜위치라 환풍기도 사실있습니다. 테라스는 생각도 몬하고 창문또한 열지몬하지만 저희의 목적은 여행을 위한 최적화된 위치에 놓인 호텔이기때문에 크게 불만을 터뜨리지 않앗습니다. 오히려 저흰 둘만갖혀잇는 공간이 좋았습니다^^아늑하기도 하고 왠지 비밀스련공간같았구요. 어쨋든 저희 매우만족한 호텔이었습니다♡

10/10 - 훌륭해요

TAEJOON 님, KOREA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
에펠탑 근처 최고의 호텔
디럭스 스위트 묵었는데 최고의 서비스와 룸컨디션으로, 좋은 추억 남기고 갑니다.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
샹젤리제와 에펠탑 사이
부티크호텔로 그리 크진 않지만 깔끔함

8/10 - 좋아요

J. Kim 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best location
Good: location, luggage service, wifi // Bad: small room just as other hotels in Paris.

2/10 - 너무 별로예요

Menahem

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was under renovation, only one elevator was working. And she was very small. The Junior Suite Deluxe is a very small room with a small table and 2 chairs. It was difficult to move inside the room
2024년 4월에 1박 숙박함
답변 제공: Guest Relation Manager 님, 2024년 4월 16일
Dear Guest,Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We really strive to provide a superior service experience for every client; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to prevent future occurrence.We appreciate your sharing concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 - 훌륭해요

cortes maria

단체 여행
좋아요: 숙박 시설 상태 및 시설
Los detalles que tienen los hoteles Sofitel son de alta calidad y el personal siempre es muy amable
2024년 3월에 5박 숙박함
답변 제공: Adrien Falémé - Director Of Rooms 님, 2024년 3월 22일
Bonjour,Le agradecemos enormemente sus comentarios en relación a su estancia en Sofitel Paris Baltimore Tour Eiffel. Es siempre un placer recibir comentarios positivos.Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios.Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa.Reciba un cordial saludo.

10/10 - 훌륭해요

Renita

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff. Very nice and friendly and clean
2024년 3월에 1박 숙박함
답변 제공: Adrien Falémé - Director Of Rooms 님, 2024년 3월 22일
Dear Guest,We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It was a real pleasure to welcome you in our Parisian property and it is an honor to receive now your positive feedback. I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Adrien Falémé - Director Of Rooms 님, 2024년 2월 16일
Cher Client,Nous vous remercions sincèrement pour vos commentaires 5 étoiles suite à votre séjour au Sofitel Paris Baltimore Tour Eiffel.Ce fut un grand plaisir de vous accueillir. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau au sein de notre Maison Parisienne, nous vous prions de croire en l’expression de nos sentiments les meilleurs.

10/10 - 훌륭해요

Pablo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Adrien Falémé - Director Of Rooms 님, 2024년 2월 16일
Dear Guest,We very much appreciate your 5 stars feedback regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

Pablo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, excellent and friendly staff. Very good breakfast. Would stay there again!
2024년 1월에 2박 숙박함
답변 제공: Adrien Falémé - Director Of Rooms 님, 2024년 1월 20일
Dear Guest,It is a true pleasure to read you had an enjoyable stay at Sofitel Paris Baltimore Tour Eiffel. Thank you as well for mentioning our great location in Paris and the good job of our team. We strive to provide excellence at all time and your comment serves as a great support and encouragement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

2/10 - 너무 별로예요

Marna

2023년 12월에 3박 숙박함
답변 제공: Adrien Falémé - Director Of Rooms 님, 2024년 2월 7일
Dear Guest,Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We really strive to provide a superior service experience for every client; therefore, your feedback is very important to us.We appreciate your sharing concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

4/10 - 별로예요

Celine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Dommage...
Chambre Deluxe réservée via Hôtel.com pour 2 nuits. Nous avons eu l'une des pires chambres de l'hôtel. Une isolation phonique inexistante (couloir et extérieur) avec la chance d'être au dessus de la porte de service. Nous avons donc eu droit à la livraison de linge à 6h du matin et à la livraison des cuisines vers 7h30. Inadmissible pour un hôtel 5 étoiles. Heureusement le personnel était particulièrement agréable ce qui a sauvé notre séjour en amoureux. Aussi, je ne recommande pas cet établissement ou alors il faut prendre une suite junior, pas moins...
2023년 12월에 2박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 12월 6일
Madame,Nous vous remercions d’avoir pris le temps de nous écrire.Nous sommes désolés que votre séjour n’ait pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Nous sommes réellement désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux.Soyez assurée que les mesures nécessaires seront mises en œuvre avec notre Directeur Technique afin d’améliorer la qualité de la prestation évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour.Cordialement,

10/10 - 훌륭해요

Joel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff and convenient location.
2023년 11월에 2박 숙박함
답변 제공: Adrien Falémé- Guest Experience & Quality Director 님, 2023년 11월 29일
Dear Guest,We very much appreciate your feedback regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

4/10 - 별로예요

esther

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my frist time making a review, because its really rthe first time i had so many problems in a hotel. We payed so much money for the stay, and i didnt feel that it was worth it. The cleaning service is not good. The room wasnt clean. They left empty glads bottle of water in the room for days. The staff doesnt manage all the informatiln. Each time they tell you something different. They room key barely works. Everytime we used to get to the room, we saw that it wasnt working and we had to come back to reception to ask for a new one. The room is very very small. Thw bathroom also. The sink wadnt draining the water for the first 3 days and we kept asking to fix it , and it took time for them to come. I also kept my umbrella downstairs at the reception, and when i wanted to go out, and i needed my umbrella, they werent finding it because they gave to another guest. I also bought a lot of cheese to take back home with me , and today in the morning, i went to get them to pack for the airport and i saw that the fridge wasnt working, conclusion: everything went to the garbage!!! In conclusion, i wouldnt stay in this hotel again. Dont recommend
답변 제공: Guest Relation Department 님, 2023년 11월 2일
Dear Guest,Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We really strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to prevent future occurrence.We appreciate your sharing concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 - 훌륭해요

Martynas

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very beautiful and clean everything was perfect
2023년 10월에 2박 숙박함
답변 제공: Guest Relation Department 님, 2023년 10월 21일
Dear Guest,We very much appreciate your feedback regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It was a real pleasure to welcome you in our Parisian property and it is an honor to receive now your positive feedback. I will share your comments with our entire team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The hotel is in need of refurbishment, I have stayed in Sofitels all around the world and I was surprised that this hotel in Paris had rooms so dated. Very over priced for what was received.
2023년 10월에 3박 숙박함
답변 제공: Guest Relation Department 님, 2023년 10월 19일
Dear Guest,Thank you for taking the time to tell us about your experience at the Sofitel Paris Baltimore Tour Eiffel. I am sorry that your experience did not meet your expectations about the price; please allow me to express my sincerest apologies.We really strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to prevent future occurrence. We have just open our new restaurant and bar. And more is coming for 2024...We appreciate your sharing concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

8/10 - 좋아요

Erika

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Kind and helpful staff. Smaller sized standard room but very comfortable bed!
2023년 9월에 4박 숙박함
답변 제공: Adrien Falémé- Guest Experience & Quality Director 님, 2023년 10월 11일
Dear Guest,We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It was a real pleasure to welcome you in our Parisian property and it is an honor to receive now your positive feedback. Thank you as well for mentioning also our great location in Paris.I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 - 좋아요

Karina

좋아요: 숙박 시설 상태 및 시설
2023년 9월에 4박 숙박함
답변 제공: Adrien Falémé- Guest Experience & Quality Director 님, 2023년 10월 2일
Chère Karina,Merci infiniment de votre notation suite à votre séjour au Sofitel Paris Baltimore Tour Eiffel.Ce fut un réel plaisir de vous accueillir. Nous sommes impatients de vous recevoir à nouveau au sein de votre maison parisienne pour une 5ème étoile.Bien cordialement,

10/10 - 훌륭해요

Marquita

2023년 9월에 1박 숙박함
답변 제공: Adrien Falémé- Guest Experience & Quality Director 님, 2023년 10월 11일
Cher client,Merci infiniment de votre notation 5 étoiles.Nous sommes impatients de vous accueillir à nouveau parmi nous.Bien cordialement,

10/10 - 훌륭해요

Ansley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful service and very comfortable suite
2023년 9월에 2박 숙박함
답변 제공: Adrien FALÉMÉ -Guest Experience & Quality Director 님, 2023년 9월 16일
Dear Ansley,We very much appreciate your "magnifique" comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It was a real pleasure to welcome you in our Parisian property and it is an honor to receive now your positive feedback. I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 - 좋아요

MIGUEL 님, zacatlan puebla mexico

좋아요: 청결 상태, 직원 및 서비스
Muy buen servicio. Servicio meseros excelente. Poca variedad en bufette.
2023년 8월에 4박 숙박함
답변 제공: Adrien Falémé- Guest Experience & Quality Director 님, 2023년 8월 15일
Dear Miguel,It is a true pleasure to read you had an enjoyable experience at Sofitel Paris Baltimore Tour Eiffel. Thank you as well for mentioning the good job of our team. We strive to provide excellence at all time and your comment serves as a great support and encouragement to them.I am sorry that we did not meet your expectations about the buffet. I would like to apology for this image you have perceived of our hotel. We take every guest comment very seriously at as this helps us improve on the excellent service that we pride ourselves in. Please rest assured that we will follow up on your feedback with our Chef and take all the necessary steps to improve it.I do hope we get the opportunity of welcoming you back to the hotel to win you back as a valued client.Sincerely,

10/10 - 훌륭해요

suzette webster

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful Boutique Hotel in Paris
Beautiful boutique hotel! The service is amazing. The location is close to the Trocadéro and walking distance or short ride to shopping, good cafes and restaurants.
2023년 8월에 1박 숙박함
답변 제공: Adrien Falémé- Guest Experience & Quality Director 님, 2023년 8월 8일
Dear Guest,It is a true pleasure to read you had an enjoyable stay at Sofitel Paris Baltimore Tour Eiffel. Thank you as well for mentioning the good job of our team and our great location in Paris. We strive to provide excellence at all time and your comment serves as a great support and encouragement.Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 - 좋아요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함
답변 제공: Adrien Falémé- Guest Experience & Quality Director 님, 2023년 7월 28일
Cher client,Merci infiniment de votre notation.Nous sommes impatients de vous accueillir à nouveau parmi nous pour une cinquième étoile.Bien cordialement,

8/10 - 좋아요

Futoshi

2023년 7월에 2박 숙박함
답변 제공: Adrien Falémé- Guest Experience & Quality Director 님, 2023년 8월 15일
Cher client,Merci infiniment de votre notation.Nous sommes impatients de vous accueillir à nouveau parmi nous pour une cinquième étoile.Bien cordialement,

10/10 - 훌륭해요

Citibanamex

가족 여행
Increíble
El hotel es excelente, limpieza absoluta, los alimentos muy buenos, la ubicación muy buena, lo recomiendo ampliamente
2023년 7월에 4박 숙박함
답변 제공: Adrien Falémé- Guest Experience & Quality Director 님, 2023년 7월 25일
Estimado cliente,Le agradecemos enormemente sus comentarios en relación a su estancia en el Sofitel Paris Baltimore Tour Eiffel. Es siempre un placer recibir comentarios positivos.Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios.Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa.Reciba un cordial saludo.

8/10 - 좋아요

markita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel
2023년 7월에 1박 숙박함
답변 제공: Guest Relation Officer 님, 2023년 7월 21일
Dear Guest,It is a true pleasure to read you had an enjoyable stay at Sofitel Paris Baltimore Tour Eiffel. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one, and more.Sincerely,

10/10 - 훌륭해요

James Scott 님, Augusta

2023년 7월에 4박 숙박함
답변 제공: Adrien Falémé- Guest Experience & Quality Director 님, 2023년 7월 28일
Cher client,Merci infiniment de votre notation 5 sur 5.Nous sommes impatients de vous accueillir à nouveau au sein de votre Maison Parisienne.Bien cordialement,

8/10 - 좋아요

Karen Li Shien

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall it’s good! The staffs are very nice and friendly, they all be able to speak English well, excellent breakfast options. It would be better if the shower can be stronger :)
2023년 6월에 6박 숙박함
답변 제공: Adrien Falémé- Guest Experience & Quality Director 님, 2023년 7월 6일
Dear Guest,It is a true pleasure to read you had an enjoyable stay at Sofitel Paris Baltimore Tour Eiffel. Thank you as well for mentioning the good job of our team. We strive to provide excellence at all time and your comment serves as a great support and encouragement.I am sorry that we did not meet your expectations about the shower. I would like to apology for this image you have perceived of it. We take every guest comment very seriously at as this helps us improve on the excellent service that we pride ourselves in. Please rest assured that we will follow up on your feedback with our technical department to improve this service.I do hope we get the opportunity of welcoming you back to the hotel to win you back as a valued client.Sincerely,

8/10 - 좋아요

Luminita

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 7박 숙박함
답변 제공: Guest Relation Officer 님, 2023년 7월 6일
Dear Guest,It is a true pleasure to read you had an enjoyable stay at Sofitel Paris Baltimore Tour Eiffel. Thank you for sharing your feedback, and we hope your next visit will be as pleasant as the previous one; and more for a fifth star. Sincerely,

2/10 - 너무 별로예요

Bal

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Guest Relation Officer 님, 2023년 7월 6일
Dear Guest,Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We really strive to provide a superior service experience for every client; therefore your feedback is very important to us.We appreciate your sharing concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 - 훌륭해요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best Customer Service Ever
We booked the best room in the hotel with a view of the eiffel tower and the room was awesome and very clean and to a high standard. We have visited Paris many times and this was our favorite trip due to the hotel mainly. The staff were extremely friendly and always addressed us professionally by surname every time we saw them. The food was amazing both on the menu, room service and at breakfast time. Then to cap it all off, my wife was feeling very unwell on the last day and they went beyond what we expected by finding us another room we could use for a few hours after checkout time so we could rest some more before having to leave for our flight home. I couldn't recommend this hotel highly enough, we will be returning here for our next stay in Paris.
2023년 6월에 2박 숙박함
답변 제공: Adrien Falémé - Guest Experience & Quality Manager 님, 2023년 6월 6일
Dear Niholas,It is a true pleasure to read you had an enjoyable stay at Sofitel Paris Baltimore Tour Eiffel. Thank you as well for mentioning the good job of our team. We strive to provide excellence at all time and your comment serves as a great support and encouragement.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

6/10 - 괜찮아요

Vasilis

2023년 5월에 2박 숙박함
답변 제공: Adrien Falémé - Guest Experience & Quality Manager 님, 2023년 6월 6일
Cher Client,Nous tenions à vous remercier d’avoir pris le temps de partager votre expérience avec nous.Nous prenons chaque commentaire très sérieusement afin d’augmenter notre qualité de service au quotidien. Pour cela, nous vous en sommes reconnaissants. En espérant que vous nous donnerez l’opportunité de vous accueillir de nouveau au sein du Sofitel Paris Baltimore Tour Eiffel, Cordialement,

10/10 - 훌륭해요

Carlos

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Adrien Falémé - Guest Experience & Quality Manager 님, 2023년 5월 30일
Cher Carlos,Merci infiniment de votre notation 10/10.Nous sommes impatients de vous accueillir à nouveau au sein de votre Maison Parisienne,Bien cordialement,

8/10 - 좋아요

Jan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very beautiful hotel with a good breakfast. But it is too expensive.
2023년 5월에 4박 숙박함
답변 제공: Adrien Falémé - Guest Experience & Quality Manager 님, 2023년 5월 18일
Dear Jan,It is a true pleasure to read you had an enjoyable stay at Sofitel Paris Baltimore Tour Eiffel. Thank you as well for your feedback about the price.We take every guest comment very seriously at as this helps us improve on the excellent service that we pride ourselves in. I do hope we get the opportunity of welcoming you back to the hotel to win you back as a valued client.Sincerely,

10/10 - 훌륭해요

Nikola

2023년 5월에 1박 숙박함
답변 제공: Adrien Falémé - Guest Experience & Quality Manager 님, 2023년 6월 6일
Cher client,Nous vous remercions infiniment pour votre notation sur Expedia.Nous sommes impatients de vous accueillir à nouveau au Sofitel Paris Baltimore Tour Eiffel.Bien cordialement,

10/10 - 훌륭해요

Dahl Scott 님, Ajax

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our 3rd stay at the Baltimore and I must admit that the quality of service has improved considerably over the last few years. The Baltimore is our home away from home! This was our first time enjoying the breakfast...what a delightful way to start our day with a delicious hot breakfast and ample buffet options. Of course the location is perfect for travelers who want to be walking distance to all the sites yet located in a nice quiet neighbourhood. Can't wait to go back!
2023년 5월에 5박 숙박함
답변 제공: Adrien Falémé - Guest Experience & Quality Manager 님, 2023년 5월 10일
Dear Scott Dahl,We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It was a real pleasure to welcome you in Paris and to receive now your positive feedback. I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one, and more. Sincerely,

10/10 - 훌륭해요

Eduardo 님, Orlando

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous Hotel
2023년 3월에 4박 숙박함
답변 제공: Adrien Falémé - Guest Experience & Quality Manager 님, 2023년 4월 6일
Dear Eduardo,We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It is always a pleasure to receive positive feedback, specially with this word: "fabulous". I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - 훌륭해요

Keyon

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Close to the Arc de Triomphe and Eiffel Tower. Hotel is clean and nice. Staff is pleasant and welcoming. A few nice cafes along the street. Western Union and GAP store also in the area. Was great for a 3 day stay.
2023년 3월에 3박 숙박함
답변 제공: Adrien Falémé - Guest Experience & Quality Manager 님, 2023년 4월 1일
Dear Keyon,We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It was a real pleasure to welcome you in our parisian property and to receive now your positive feedback.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

MOHAMMED

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 3박 숙박함
답변 제공: Adrien 님, 2023년 3월 14일
Cher client,Merci infiniment de votre notation sur Hotels.com.Nous sommes impatients de vous accueillir à nouveau au sein de notre maison parisienne.Bien cordialement,

8/10 - 좋아요

Alexandre Dube

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Location is excellent, service is hit and miss in my opinion. Some of the staff were super helpful and willing to jump in which was nice but some other staff seem blazed. The building itself need a refresh it is not in the best of state for a 5 stars hotel. We were lucky to have a balcony and a table/chair outside but we only had 1 chair and most other balcony from what we saw didn't even had chairs or table at all. Would recommend tho as the price/value is good.
2023년 2월에 6박 숙박함
답변 제공: Adrien Falémé - Guest Relation Manager 님, 2023년 2월 22일
Dear Client,We would like to thank you for sharing your feeback on Expedia.It is a true pleasure to read you had an enjoyable stay at Sofitel Paris Baltimore Tour Eiffel.I am sorry that we did not meet your expectations about our historic building and some attitude of our team. I would like to apology for this image you have perceived of our hotel. We take every guest comment very seriously at as this helps us improve on the excellent service that we pride ourselves in. Please rest assured that we will follow up on your feedback and take all the necessary steps to improve our services.I do hope we get the opportunity of welcoming you back to the hotel to win you back as a valued client.Sincerely,

10/10 - 훌륭해요

lynn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location lovely hotel & staff where very helpful nothing to much
답변 제공: Adrien Falémé - Guest Relation Manager 님, 2022년 12월 24일
Dear Madam Lynn,We very much appreciate your comments on Expedia regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It is always a pleasure to receive positive feedback and a 5 stars. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

Benjamin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent rapport qualité-prix 2 pas du Trocadero
L'hôtel est très bien situé, les chambres sont bien équipées, et le personnel très chaleureux.
2022년 12월에 1박 숙박함
답변 제공: Adrien Falémé - Guest Relation Manager 님, 2022년 12월 13일
Cher Monsieur Benjamin,Nous sommes ravis que votre récent séjour chez nous ait été à la hauteur de vos attentes!Notre proximité avec la Tour Eiffel et le Trocadéro est effectivement un atout de taille.Nous vous remercions sincèrement pour vos compliments sur notre équipe, que nous leur transmettrons avec plaisir.En espérant vous accueillir prochainement à nouveau au Sofitel Paris Baltimore Tour Eiffel,Sincères salutations,

4/10 - 별로예요

Amanda

10/10 - 훌륭해요

Anthony

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyed our stay 100%
It was a family birthday celebration and we enjoyed our stay with Sofitel completely. The hotel staff is patient and accommodating. The location was superb. We would highly recommend the hotel to families and friends. 非常愉快的住店经历。即使我法语讲不太利落,酒店员工都还是很有耐心,给予了很多的帮助。酒店位置很好,购物都很方便。极力推荐。
2022년 10월에 5박 숙박함
답변 제공: Adrien Falémé - Guest Relation Manager 님, 2022년 11월 2일
Dear Client,We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel and our location. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 - 좋아요

kathy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 10월에 4박 숙박함

8/10 - 좋아요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Convenient location was good. Paper thin walls means you here every noise and conversation.
2022년 10월에 2박 숙박함
답변 제공: Adrien Falémé - Guest Relation Manager 님, 2022년 10월 14일
Dear Mister Mark,It is a true pleasure to read you had an enjoyable stay at Sofitel Paris Baltimore Tour Eiffel. Thank you as well for mentioning our great location. I am sorry that we did not meet your expectations about the sound insulation of your room. I would like to apologies for this situation. We take every guest comment very seriously at as this helps us improve on the excellent service that we pride ourselves in. Please rest assured that we will follow up on your feedback and take all the necessary steps to improve our services with the technical department.I do hope we get the opportunity of welcoming you back to the hotel to win you back as a valued client.Sincerely,