Cher Invité, Merci beaucoup d'avoir pris le temps de revenir sur cette expérience somme toute positive au Vice Versa. Ce fut un plaisir de vous accueillir pour la première fois dans notre boutique hôtel 4 étoiles, et toute l'équipe se réjouit de constater que vous avez pleinement profité des installations mises à votre disposition tout au long de ce séjour Paris.Il est vrai que notre ascenseur est actuellement en travaux. Nous faisons toutefois preuve de la plus grande transparence avec nos clients, puisque nous les informons par mail à réception de leur réservation. Ces travaux nous permettront d'améliorer votre confort. En espérant que vous accepterez de nous renouveler votre confiance lors d'une prochaine visite, À bientôt, La Direction

Dear Heidi, Thank you for taking the time to share a review following your experience at Vice Versa. It is a pleasure to note that the welcome of our friendly team and the original setting offered by our 4-star establishment complied with your expectations. However, your assessment leads us to believe that there is still room for improvement. Please do not hesitate to send us any comments you may have. We look forward to seeing you on a next visit to Paris, Best regards, The Management

Dear Emin, Your comment is taken into account, thank you for coming back on this experience at our 4-star establishment. We regret to note your mixed satisfaction regarding the quality of the service provided throughout this stay, even though you enjoyed the beautiful setting where we have the chance to welcome our guests, as the excellent location of Vice Versa. Rest assured that your remarks will help us to improve our service. We apologize for the inconveniences encountered, especially with our elevator. Sincerely hoping that you will nevertheless accept to renew your trust in us on a next visit to Paris, Best regards, The Management

Dear Aspasia, The entire team of Vice Versa thanks you for taking the time to share this excellent review ! It was a pleasure to welcome you, even more to hear that you fully enjoyed the original setting of our 4-star establishment, inspired by the 7 deadly sins ;)Looking forward to having you again on a next visit to Paris, See you soon, The Management

Chère Allison, Merci pour votre retour positif. Ce fut un plaisir de vous accueillir dans notre boutique hôtel 4 étoiles, et sommes ravis de constater que le cadre original dans lequel nous avons la chance d'accueillir nos invités, inspiré des 7 péchés capitaux, a retenu votre intérêt ;)Nous serons très heureux de vous retrouver lors d'une prochaine visite à Paris, À bientôt, La Direction

Dear Catherine, Your review has been taken into account. We regret to hear that this experience at our 4-star establishment did not totally comply with your expectations. Do not hesitate to contact us. We look forward to hearing from you and taking your comments on board to help us continue to improve. Regards, The Management

Dear Alexandra, All the pleasure was for us to count you among our guests ! Receive the warmest thanks from the entire team of Vice Versa for sharing your full satisfaction, both regarding her warm welcome or the beautiful room set at your disposal throughout this stay in Paris ;) Looking forward to having you again on a next visit, See you soon, The Management

Dear Saleha, Thank you for taking the time to share this positive review ! It was a pleasure to welcome you at Vice Versa, our 4-star establishment, and we are delighted to hear that our excellent location allowed you to discover the City of Light in the best possible way ;) Do not hesitate to renew your trust in us on a next visit to Paris, See you soon, The Management

Dear Michel, It is with pleasure that we discover your excellent assessment and this positive review ! Thank you very much for taking the time to share this beautiful experience at our 4-star establishment, Vice Versa. The entire team is happy to know you delighted with the original setting where the have the chance to welcome our guests ;) Your remark retained all our attention. We regret the disagreement encountered. Our team was at your disposal all along your stay, so we hope you didn't hesitate to ask her. She would have done her best to make you as comfortable as possible. We will be happy to count you again among our guests on a next visit to Paris, do not hesitate to renew your trust in us. See you soon, The Management

Cher Yannick, Merci beaucoup pour votre excellente évaluation ! Nous sommes ravis de constater que ce séjour dans notre boutique 4 étoiles vous a donné pleine satisfaction ;)Ce fut un plaisir de vous accueillir, et toute l'équipe du Vice Versa espère vous compter de nouveau parmi nos invités lors d'une prochaine visite à Paris !À bientôt, La Direction

Chère Stella, Merci beaucoup pour votre retour positif ! Nous sommes ravis de constater que vous avez apprécié ce séjour dans notre boutique hôtel 4 étoiles, Vice Versa :) Ce fut un plaisir de vous y accueillir, et nous espérons sincèrement que vous accepterez de nous renouveler votre confiance lors d'une prochaine visite à Paris. À bientôt, La Direction

Dear guest,Thank you for sharing your experience at Vice Versa.It has been such a pleasure to welcome you in Paris, and we are very happy that you loved your stay !We hope to see you again,Kind regards,The Management

Dear Paolo, We thank you for sharing this positive review ! It is a pleasure to note that overall, this experience at our 4-star hotel complied with your expectations, even though the room set at your disposal seemed small to you. Do not hesitate to contact our friendly team on a next booking. She will do her best to assign you to a room more to your liking. It will be a pleasure to welcome you again at Vice Versa on a next visit to Paris, See you soon,

Dear Mr Allarcon,We thank you for taking the time to tell us about your impressions and comments after your stay at the Vice Versa Hotel. At our turn, we are slightly annoyed by your comment. I answered you by email and given the proof, the pre-authorization of 50 Euros was canceled on the day of your departure. All card transactions are secure, encrypted and done by computer. I can provide you with the actions up to the second. I invite you to leave a review on your bank, and or to see the levels of customers that your bank offers to avoid these inconveniences. Your comment brings nothing to the community and despite my requests you do not respond. Even after your words, if you need us to provide you with any additional information, we remain at your disposal.Our Work is to provide the service that our customers expect.Best regards, Alexandre Sotteau

Bonjour Madame Nina, Nous vous remercions d'avoir pris le temps de nous faire part de vos impressions et commentaires, suite à votre séjour au Vice Versa Hotel. Vos retours sont très importants pour nous, et nous permettent de nous améliorer constamment. Je puis vous assurer que tous vos commentaires nous sont précieux, et nous saurons tenir compte de toutes vos remarques afin de vous satisfaire à l'avenir. Nous nous efforçons d'apporter en permanence les correctifs et ajustements nécessaires. Nous espérons avoir le plaisir de vous recevoir à nouveau et ainsi vous prouver qu'il s'agissait d'événements isolés. Cordialement, L'équipe du ViceVersa