스위트 (Champs Elysées) | 고급 침구, 미니바, 객실 내 금고, 책상

워윅 파리 여행 후기

4 out of 5
워윅 파리
5 Rue De Berri, Paris, Paris

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 909개 이용 후기 중 358개" "
평점 8 - 좋아요. 909개 이용 후기 중 319개" "
평점 6 - 괜찮아요. 909개 이용 후기 중 116개" "
평점 4 - 별로예요. 909개 이용 후기 중 65개" "
평점 2 - 너무 별로예요. 909개 이용 후기 중 51개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

yongjae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
워릭 호텔은 가성비 짱!
굉장한 숙박 위치! 4스타! 매력적인 조식 식사와 서비스! 호텔에 있다는 생각이 드는 멋진 곳! 단점은 세탁봉지에 세탁을 넣어놓았으나 가지고 가지 않아 세탁이 되지 않았다는 점...
2017년 10월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
출장때문에 방문하였는데, 위치면에서는 샹제리제바로앞이라서 이동하기에는 아주 편하고 최고였습니다. 호텔내부 또한 깨끗하고 특히 화장실이 잘되있어서 좋았던거 같습니다.

10/10 - 훌륭해요

ANWAR

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and friendly
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

JIE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Lindsay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good we were given a bottle of champagne for a birthday very unexpected staff all professional and helpful one small negative comment would be about the bar there was nothing to indicate when it was open excellent wine list however limited to wine or beer in afternoon and we had to go to hotel next door for a different alcohol drink
2024년 4월에 7박 숙박함

2/10 - 너무 별로예요

Ziad Antoine

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: La Direction 님, 2024년 4월 9일
Cher Ziad Antoine,Nous vous remercions pour votre retour.Nous sommes désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes. Votre satisfaction est notre priorité absolue, et nous regrettons profondément toute déception que vous avez pu ressentir pendant votre séjour.Si vous avez des préoccupations spécifiques que vous souhaitez partager, n'hésitez pas à nous contacter directement afin que nous puissions les résoudre au mieux de nos capacités.Cordialement,

10/10 - 훌륭해요

Fabian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El Personal fue muy amable!
2024년 3월에 3박 숙박함
답변 제공: La Direccion 님, 2024년 4월 5일
Estimado Fabin¡Gracias por su amable comentario! Nos alegra saber que disfrutó de la amabilidad de nuestro personal. Siempre nos esforzamos por ofrecer un servicio acogedor y atento a todos nuestros huéspedes.Esperamos tener el placer de darle la bienvenida de nuevo en el futuro. Saludos cordiales,

4/10 - 별로예요

Brian

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is too expensive for the quality you get, the rooms are old and our room didn’t have a working AC unit, the bath tub and sink were clogged so not too pleasant. The good part is that it’s next to Champs - Elysees
2024년 3월에 1박 숙박함
답변 제공: The Management 님, 2024년 4월 1일
Dear Brian,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Your comments regarding the condition of the room and the functionality of the AC unit have been duly noted, and we assure you that we are taking steps to address these issues promptly. We strive to provide a comfortable and enjoyable experience for all our guests, and we regret falling short of your expectations in this instance. We appreciate your acknowledgment of our convenient location, and we hope to have the opportunity to welcome you back in the future for an improved experience.Best Regards,

6/10 - 괜찮아요

CAROLINE

2024년 3월에 3박 숙박함

6/10 - 괜찮아요

CAROLINE

단체 여행, 가족 여행
좋아요: 직원 및 서비스
Great, friendly and helpful staff, but they have to check the rooms before every check in. Our room had lot of problems: the safe and the phone wasn’t working, no electrical plugs near the bed, the toilet was bed smelling, the make up mirror was above the bidet, and the bathtub was very high.
2024년 3월에 1박 숙박함
답변 제공: The Management 님, 2024년 3월 21일
Dear Caroline,Thank you for sharing your feedback with us. We appreciate your compliments regarding our staff's friendliness and helpfulness.We apologize for the inconveniences you experienced during your stay. Rest assured that we will address these issues promptly to ensure that they do not occur in the future. Your feedback helps us improve, and we hope to have the opportunity to provide you with a better experience in the future.Best Regards,

6/10 - 괜찮아요

Ahmed

I had a very bad experience checking in in a room smells paint ( newly painted ) then other room already occupied with another guest then 3rd room with not working air condition then suddenly the only one who cared one of the staff ( paul in the reception ) he was very good and handled everything i really appreciate his effort
2024년 2월에 3박 숙박함
답변 제공: The Management 님, 2024년 3월 1일
Dear Ahmed,Thank you for sharing your experience with us.We appreciate your recognition of Paul's efforts in resolving the situation, and we will be sure to commend him for his outstanding service.We sincerely apologize for the issues you encountered during check-in and with the room conditions.Please be assured that we are taking your feedback seriously and will address the issues you mentioned to ensure that future guests do not encounter similar issues.Thank you for your understanding, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.Best regards,[

10/10 - 훌륭해요

Marshall

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location friendly staff
2024년 2월에 3박 숙박함
답변 제공: The Management 님, 2024년 2월 19일
Dear Marshall,Thank you for your positive feedback! We're delighted to hear that you enjoyed our great location and experienced friendly service from our staff. We appreciate your kind words and hope to welcome you back for another wonderful stay in the future.Best regards,

8/10 - 좋아요

Daniel

좋아요: 직원 및 서비스
The property could be amazing but it needs a lot of upkeep and modernization. Bathroom is very outdated and the finishes could use some help in the rooms.
2024년 1월에 4박 숙박함
답변 제공: The Management 님, 2024년 2월 5일
Cher Daniel,Thank you for your feedback with a rating of 4/5.We appreciate your insights regarding the property. We take your comments seriously, and we are committed to addressing the areas that need upkeep and modernization, especially in the bathrooms and room finishes. Your input is valuable, and we hope to have the chance to enhance your experience on your next visit.Best regards,

10/10 - 훌륭해요

mohsen

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s very good hotel with best location
2024년 1월에 3박 숙박함
답변 제공: The Management 님, 2024년 2월 5일
Dear Moshen,Thank you for youd kind words! We're delighted to hear that you found our hotel very good with the best location. Your positive feedback is truly appreciated, and we look forward to welcoming you back for another excellent stay.Best regards,

10/10 - 훌륭해요

LUIS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muito boa estadia
Excelente experiencia, ao lado de tudo, café da manhã incrível.
2023년 12월에 9박 숙박함
답변 제공: The Management 님, 2024년 1월 18일
Dear Luis,Dear guest,Thank you for your fantastic 10/10 review! We're thrilled to hear that you had an excellent experience and enjoyed a wonderful stay with us. It's great to know that our convenient location added to your overall satisfaction, and we're delighted that you found the breakfast incredible.We appreciate your positive feedback and look forward to the pleasure of welcoming you back for another fantastic stay in the future.Best regards,

10/10 - 훌륭해요

Mareme

2023년 12월에 6박 숙박함
답변 제공: La Direction 님, 2024년 2월 5일
Cher MaremeNous vous remercions pour votre évaluation de 5/5 ! Votre satisfaction est notre priorité, et nous sommes ravis que vous ayez apprécié votre séjour. Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt.Cordialement,

6/10 - 괜찮아요

Anwar

좋아요: 객실의 편안함
Mouse in room
I found a mouse in room , and when i asked receptionist, he sent a security persone to check , then they asked me to stay with the mouse untill next day to try to change the room , and unfortunately, i did .
2023년 12월에 7박 숙박함
답변 제공: The Management 님, 2024년 1월 18일
Dear Anwar,Dear guest,We sincerely apologize for the inconvenience you experienced during your stay. Your comfort and satisfaction are our top priorities, and we deeply regret any distress caused by the presence of a mouse in your room.We appreciate your understanding of the challenging situation due to the hotel being fully booked. We are glad to know that the issue was addressed promptly the next morning, and you were relocated as soon as possible. We hope the partial reimbursement for one night's stay demonstrates our commitment to making amends.Please be assured that we take such matters seriously, and we are actively working to prevent any recurrence. Your feedback is valuable, and we thank you for bringing this to our attention.We sincerely hope to have the opportunity to welcome you back for a more positive experience in the future.Best regards,

8/10 - 좋아요

Freddy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함
답변 제공: The Management 님, 2024년 1월 18일
Dear Freddy,Dear guest,Thank you for sharing your feedback and giving us a rating of 8/10. We appreciate your input, and if there are any specific areas where we can improve or any aspects you particularly enjoyed, please feel free to let us know.We hope to welcome you back for an even better experience on your next visit.Best regards,

8/10 - 좋아요

Djibo

2023년 12월에 1박 숙박함
답변 제공: La Direction 님, 2024년 2월 5일
Cher Djibo,Nous vous remercions pour votre évaluation de 8/10 ! Votre avis est précieux pour nous. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau bientôt.Cordialement,

10/10 - 훌륭해요

c andre

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Localização fantástica
Incrível
2023년 12월에 8박 숙박함
답변 제공: The Management 님, 2024년 1월 18일
Dear c. andre,Thank you for your outstanding 10/10 review! We are thrilled to learn that you found our location fantastic. Your positive feedback is truly appreciated.We hope to have the pleasure of welcoming you back for another incredible stay in the future.Best regards,

4/10 - 별로예요

Nicholas

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was expecting better, as I have stayed at Warwick properties before. The staff seemed non-plussed to have us there. While we did arrive early in the day and our room was ready, when we got to the room, the deadbolt was exceptionally difficult to lock because of damage to the door frame. When we came back after our day, we simply wanted to order some food from the in-room-dining menu. We were told that they were “out of hamburgers” after they came up to the room as the phone was not working for incoming calls to the room. Other items were also not available, and we were left with a choice of a chicken wrap, which my wife had, and a club sandwich, which I opted for. The food arrived and was ok, certainly nothing to write home about. I awoke around 2 in the morning with what could only have been food poisoning from my meal, and ended up having a wasted day in the room trying to recover, causing us to miss our booked tour of the Eiffel Tower. When we checked out, the staff again seemed to have little interest in much other than collecting the charges to the room. I could have mentioned these things at the time, but as we already felt like an inconvenience to the staff, we chose to simply go on our way. Will not be staying here again or recommending this property to any friends or family.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Gro Myrene

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: The Management 님, 2024년 1월 18일
Dear Gro Myrene,Dear guest,Thank you for taking the time to give us a perfect 5/5 rating! We're delighted to know that you had a positive experience.We look forward to the opportunity of hosting you again for another great stay.Best regards,

10/10 - 훌륭해요

Ahmed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 5박 숙박함

8/10 - 좋아요

Naz Rumeysa

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Konum şahane geri kalan hizmetlerden etkilenmedim
Konumu çok iyiydi, karşılama da güzel. Oda de idare eder .
2023년 6월에 4박 숙박함
답변 제공: The Management 님, 2023년 11월 15일
Dear Naz Rumeysa,Thank you for sharing your experience with us. We're thrilled to hear that you found our location to be very good and enjoyed a nice welcome.Your feedback is important to us, and we're always looking for ways to enhance our guests' experiences. If there are specific areas where we could improve and earn that extra point to reach a perfect score, please feel free to share your suggestions.We appreciate your patronage and hope to welcome you back for an even more enjoyable stay.Best regards,

10/10 - 훌륭해요

Maria Teresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Está un poco viajo el hotel, pero la ubicación y el servicio es excelente, fue una gran opción para nuestro viaje, y en costo beneficio maravilloso.
2023년 10월에 3박 숙박함
답변 제공: La Direction 님, 2023년 11월 3일
Estimada Maria Teresa,Agradecemos mucho su comentario y puntuación. Nos complace saber que disfrutó de nuestra excelente ubicación y servicio durante su estancia. Valoramos su retroalimentación, y aunque reconocemos que nuestro hotel puede ser un poco antiguo, nos alegra saber que encontró una excelente relación calidad-precio en su viaje.Esperamos recibirle nuevamente en el futuro.Saludos cordiales"

6/10 - 괜찮아요

AHMED

가족 여행
별로예요: 직원 및 서비스
The only good thing is the location
2023년 10월에 2박 숙박함
답변 제공: The Management 님, 2023년 11월 3일
Dear Ahmed,Thank you for taking the time to share your feedback. We're glad you found our location to be a positive aspect of your stay. However, it's disappointing to hear that other aspects of your experience fell short of your expectations. We value your input and will use your comments to improve our services and provide a better experience for our guests. We hope to make your next visit more enjoyable.Best regards,

8/10 - 좋아요

Shaikha

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
OUTDATED with good location
Love the place love the location BUT the hotel is very outdated! Walls cracking , cobwebs in the toilet!
2023년 10월에 3박 숙박함
답변 제공: The Management 님, 2023년 11월 3일
Dear Shaikha,Thank you for your feedback and for rating us 8/10. We're delighted to hear that you love our location. However, we sincerely apologize for the issues you mentioned regarding the condition of the hotel. We take your comments seriously, and we are working on addressing the maintenance and cleanliness concerns to ensure a more comfortable stay for our guests. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back and offer an improved experience in the future.Warm regards,

8/10 - 좋아요

Amy

좋아요: 청결 상태, 직원 및 서비스
Staff were excellent, room was dated and bathroom / toilet NEEDS updating
2023년 10월에 3박 숙박함
답변 제공: The Management 님, 2023년 11월 3일
Dear Amy,Thank you for your feedback and for the 4/5 rating. We're pleased to hear that you found our staff to be excellent. We appreciate your comments regarding the room and bathroom, and we'll certainly take these into consideration as we continue to make improvements. We look forward to having another opportunity to serve you in the future.Best regards,

8/10 - 좋아요

Sibusiso

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: The Management 님, 2023년 11월 3일
Dear Sibusiso,Thank you for taking the time to share your feedback and for your 8/10 rating. We're glad to see that you had a positive experience. If you have any suggestions or specific comments on how we can make your next stay even better, please feel free to let us know. We look forward to serving you again.Best regards,

8/10 - 좋아요

Ruth Marie 님, Lititz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Noise from nightclub made sleep difficult.
2023년 10월에 2박 숙박함
답변 제공: The Management 님, 2023년 11월 3일
Dear Ruth Marie,We appreciate your feedback and your 4/5 rating. We apologize for any inconvenience you experienced due to the nightclub noise, which affected your sleep. Please know that we take this seriously, and we'll look into ways to address this issue to ensure a more peaceful stay for our guests in the future. Thank you for bringing this to our attention, and we hope to welcome you back soon, providing an even better experience.Warm regards.

10/10 - 훌륭해요

Wassim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Warwick paris has outstanding staff service and maintain a high level of cleanliness. The hotel is in a prime location being that it’s almost directly on champs-eléesys and a very short walk to the George V metro station where you can easily get around to most places in Paris. The hotel room was very nice and spacious. The only thing I would mention is some parts of the room were a bit dated but this is not a big deal in my opinion.
2023년 10월에 1박 숙박함
답변 제공: The Management 님, 2023년 10월 20일
Dear Wassim,Thank you for your wonderful feedback. We're thrilled to hear about your exceptional experience at the Warwick Paris. Our team works hard to maintain the highest level of service and cleanliness, and it's rewarding to know that you enjoyed your stay. Your comments about our prime location and spacious rooms are greatly appreciated.Your feedback about the room's dated parts has been noted, and we're constantly working to enhance our guests' experiences. If you have any further insights or suggestions, please feel free to share. We hope to have the pleasure of welcoming you again soon.Best regards,

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: The Management 님, 2023년 11월 3일
Dear Donna,Thank you, Donna, for your fantastic 5/5 rating! We're delighted to hear that you had a wonderful experience. If you have any specific feedback or suggestions, please feel free to share them with us. We look forward to serving you again and maintaining our high standards.Best Regards,

8/10 - 좋아요

Ayfer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: The Management 님, 2023년 10월 20일
Dear Ayfer,Thank you for your feedback. We're delighted to see that you had a positive experience during your stay. If you have any suggestions or specific comments to help us make your next stay even better, please don't hesitate to share. We look forward to welcoming you again.Best regards,

8/10 - 좋아요

Mary

Big rooms, nice location.
2023년 10월에 2박 숙박함
답변 제공: The Management 님, 2023년 10월 20일
Dear Mary,Thank you for taking the time to leave us a review. We're glad to see that you had a positive experience during your stay. If you have any specific comments or suggestions to help us improve, please feel free to share. We're always working to make our guests' experiences even better. We hope to have the pleasure of hosting you again in the future.Best regards,

10/10 - 훌륭해요

Kalle

2023년 9월에 2박 숙박함
답변 제공: The Management 님, 2023년 10월 20일
Dear Katie,Thank you for your wonderful rating! We're delighted to hear that you had a 5-star experience at our hotel. We look forward to welcoming you back.Best regards,

6/10 - 괜찮아요

Pamela

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The property was ok. It is not a four star hotel. The property was small, the bar and lobby were small. The room was very small. There were ants and gnats in the room. The property was outdated. The staff were kind and helpful. It’s ok for a short stay. I would not stay again.
2023년 10월에 3박 숙박함
답변 제공: The Management 님, 2023년 10월 20일
Dear Pamela,Thank you for sharing your feedback with us. We appreciate your insights. We understand your concerns, and it's important to note that the size of our rooms and facilities is in line with the standards of many Parisian hotels. While our property might not have met all your expectations, we're glad to hear that our staff provided kind and helpful service.If you ever reconsider, we'd be delighted to host you for another visit. Your comments help us strive for improvement.Best regards,

6/10 - 괜찮아요

Maria

2023년 10월에 3박 숙박함
답변 제공: The Management 님, 2023년 11월 15일
Dear Maria,Thank you for taking the time to share your feedback. We're sorry to hear that your experience was rated 3 out of 5, and we would like to understand more about your stay.Your opinion matters to us, and we would appreciate it if you could provide more details on the aspects that didn't meet your expectations. This will help us address any issues and make improvements where needed.We value your patronage and hope to have the opportunity to better serve you in the future.Best regards,

10/10 - 훌륭해요

Rod

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient to shopping and restaurants. Staff was fabulous.
2023년 10월에 3박 숙박함
답변 제공: The Management 님, 2023년 10월 20일
Dear Rod,Thank you for the outstanding rating! We're thrilled that you had a fantastic experience during your stay. If you have any comments or suggestions to share, we'd love to hear them. Looking forward to welcoming you back.Best regards,

10/10 - 훌륭해요

Tero

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Paris Warwick
Loistava sijainti. Huippu henkilökunta. Todella siisti hotelli.
2023년 10월에 3박 숙박함
답변 제공: The Management 님, 2023년 10월 20일
Dear Tero,Thank you for your perfect rating and kind words. We're delighted to know you appreciated our excellent location, top-notch staff, and the cleanliness of our hotel. If you ever have any additional feedback or suggestions, please feel free to share. We can't wait to welcome you again!Best regards,

10/10 - 훌륭해요

Karim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 9월에 4박 숙박함
답변 제공: The Management 님, 2023년 10월 20일
Dear Karim,Thank you for your excellent rating. We're pleased to hear that you had a great experience.We look forward to welcoming you back.Best regards,

10/10 - 훌륭해요

Dalida

2023년 9월에 10박 숙박함
답변 제공: The Management 님, 2023년 10월 20일
Dear Dalida,Thank you for your excellent rating. We're delighted you had a fantastic experience during your stay. Your satisfaction is our top priority, and we hope to welcome you back soon.Warm regards,

10/10 - 훌륭해요

simon

2023년 10월에 4박 숙박함
답변 제공: The Management 님, 2023년 11월 3일
Dear Simon,Thank you for your outstanding 5/5 review! We're thrilled to learn about your positive experience at our hotel. We look forward to welcoming you back on your next visit for another excellent experience!Best Regards,

6/10 - 괜찮아요

Bassam

연인과의 여행, 출장 여행
별로예요: 숙박 시설 상태 및 시설
The shower and the bathroom are not functional
2023년 10월에 2박 숙박함
답변 제공: The Management 님, 2023년 10월 10일
Dear Bassam,Dear guest,Thank you for your feedback. We apologize for any inconvenience you experienced with the functionality of the shower and bathroom during your stay. Our maintenance team has thoroughly inspected the shower and bathroom to ensure they are in proper working order. If you have any specific concerns or details about the issues you encountered, please don't hesitate to share them with us so we can address them promptly.We appreciate your feedback and hope to have the opportunity to provide you with an improved experience during your next visit.Best regards,

8/10 - 좋아요

Paul

좋아요: 청결 상태
Good value
2023년 9월에 4박 숙박함
답변 제공: The Managment 님, 2023년 10월 10일
Dear Paul,Thank you for taking the time to leave us a review! We're pleased to hear that you found good value in your stay at our hotel. We hope to welcome you back in the future for another enjoyable stay.Best regards,

4/10 - 별로예요

Shahryar

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
The property looks and feels dated, belongs in the 70s, carpet old, etc. Or from looked nothing like the pictures in the website, toiletries were different than shown, staff not responsive. They took out luggage at check in, waited 20 minutes still not delivered, called downstairs nobody answered, went down got luggage and came up, overall not worth the over 400 a night thru charged .disappointed
2023년 9월에 2박 숙박함
답변 제공: The Management 님, 2023년 10월 4일
Dear Shahryar,Thank you for sharing your feedback with us. We deeply regret that your recent stay did not meet your expectations. Your comments are valuable, and they will be shared with our team for review and improvement.We apologize for any discrepancies you noticed in the property's appearance and amenities. We take your concerns seriously, and we are actively working to update our facilities and ensure that our offerings align with the descriptions provided on our website.Furthermore, we sincerely apologize for the delay and inconvenience you experienced with luggage delivery. This is certainly not the level of service we aim to provide, and we are addressing this issue with our staff to ensure such incidents do not recur.We appreciate your input as it helps us enhance our guest experience. We hope that you might consider giving us another chance in the future to showcase the improvements we are making.Best Regards,

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Room was not ready at the check-in time of 3pm. Had to wait at lobby for 25 minutes. Front desk staff inexperienced. Difficult to call reception from room - always no answer. There are better hotels in Paris for similar prices.
2023년 9월에 3박 숙박함
답변 제공: The Management 님, 2023년 10월 4일
Dear Anonymous,Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced due to the delay in having your room ready at the check-in time. Your comments are important to us, and we will share them with our team to ensure we make necessary improvements in our service.Please note that our hotel has been known for offering competitive rates in our area, and we continually strive to provide value to our guests. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable stay.Best Regards,

10/10 - 훌륭해요

Levy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I
2023년 9월에 3박 숙박함
답변 제공: The Management 님, 2023년 10월 4일
Dear Levy,Thank you for taking the time to leave a 5-star rating! We're thrilled to see that you had an excellent experience.We hope to welcome you back in the future!Best Regards,

8/10 - 좋아요

Catherine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hotel velho, mas limpo. Localização ótima, perto de tudo e de uma estação de metrô.
2023년 9월에 6박 숙박함
답변 제공: The Management 님, 2023년 10월 4일
Dear Catherine,"Thank you for your feedback! We're glad you appreciated our clean facilities and excellent location close to everything, including a nearby metro station. Your satisfaction is important to us, and we hope you had an enjoyable stay. We look forward to welcoming you again in the future!"Kind regards,

10/10 - 훌륭해요

Saeed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good hotel
2023년 9월에 4박 숙박함
답변 제공: The Management 님, 2023년 10월 4일
Dear Saeed,Thank you for your kind feedback! We're delighted to hear that you had a very good experience at our hotel. I. We look forward to welcoming you back in the future!Best Regards,

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Large room, nice design with inner bedroom behind wall closets for more privacy from deliveries. Balcony was huge and very nice. Friendly service and English TV stations available. Room service was also very nice. Very comfortable bed and daily cleaning without have to request it!
2023년 9월에 3박 숙박함
답변 제공: The Management 님, 2023년 10월 4일
Dear Susan,Thank you for sharing your positive experience with us! We're thrilled to know that you enjoyed your spacious room with a clever design, the large balcony, and the friendly service. It's great to hear that you found the bed comfortable and appreciated the daily cleaning service. We hope to have the pleasure of hosting you again in the future. Your feedback is much appreciated!Best Regards,