Stayed one night for my birthday with my husband in a penthouse suite. Woke up in morning to shower & the water was luke warm, so I got in thinking it would warm up. Water turned ice cold. Immediately got out, husband contacted front desk and was told we could shower by the pool. Went in person and was told they would send someone up; husband said I was already getting dressed as we had breakfast reservations. Workers barged in while I was brushing my teeth, opened up ceiling panels, leaking water everywhere. I had to get ready on the couch because there were 2 men with a ladder in the bathroom. Finally front desk called and offered another room to shower in, almost an hour after we first notified them.We were there for 1 night in a penthouse suite & couldn't even shower or have privacy.They could've checked the problem once we were gone. Person at front desk & provided these amazing options said she was the assistant manager; didnt get her name. She did write down a phone number of a manager, but called and haven't heard back yet. Was optimistic about the place, but ended up disappointed my birthday weekend went the way it did for our 1 night stay.