외관

레드 루프 인 파시패니 여행 후기

2 out of 5
레드 루프 인 파시패니
855 US Highway 46, I-80 at US Route 46 Exit #45/47, Parsippany, NJ

이용 후기

5.8
평점 10 - 훌륭해요. 1002개 이용 후기 중 169개" "
평점 8 - 좋아요. 1002개 이용 후기 중 208개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 188개" "
평점 4 - 별로예요. 1002개 이용 후기 중 176개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 261개" "

5.8/10

청결 상태

6.6/10

직원 및 서비스

4.8/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

5.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Hanyong

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
이호텔 객실내의 청결도가 별로입니다
객실내에 곰팡이 냄새 같은 냄새때문에 잠을 못잣어요..깨끗하지도 않고 샤워실도 깨끗하지도 않고 예전에도 한번 이용한적이 잇는데 똑같아요 샤워실에나 세면대에 잇는 수도꼭지가 더러워서 손으로 만지지 싫을 정도로 더럽습니다 바닥도 청소를 하지않는것 같이 더럽고 여러가지로 문제가 많아요
2017년 7월에 3박 숙박함

6/10 - 괜찮아요

Christopher 님, Duboistown

It was fine for one night.
2024년 4월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 4월 20일
Thank you for sharing your feedback with us, Christopher. The team at the Red Roof Inn Parsippany was pleased to know that our location was fine for your stay. We also appreciated your 3/5 score.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. We look forward to hosting you again.Regards,XaoRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

gillian

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smelled like mold and the toilet was clogged. Had to move to three different rooms before we could stay, and even that room was poor.
2024년 4월에 1박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2024년 4월 15일
Dear Gillian, Thank you for taking the time to tell us about your experience at the RED ROOF INN PARSIPPANY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the condition of the rooms that you described. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I would stay again
2024년 3월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 3월 23일
Hello Elizabeth, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PARSIPPANY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

4/10 - 별로예요

Todd

2024년 3월에 1박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2024년 4월 12일
Hi Todd,We are sorry you had a less than satisfactory experience, prompting your 2/5 rating following your stay at the Red Roof Inn Parsippany. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

2/10 - 너무 별로예요

Anthony

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

4/10 - 별로예요

Drone

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The area was quiet and convenient to walk but the room conditions were poor room smelled bad the sink was broken and upon check in the door was open
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Deborah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Didn’t like anything
2024년 2월에 9박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 3월 6일
Thank you for taking a moment to leave a review, Deborah. The staff and I at the RED ROOF INN PARSIPPANY were disappointed to see your 1/5 score. You indicated that you did not like anything at our hotel. In the future, please consider adding more detailed comments of your stay to your survey to let us know where we can improve.Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with an even better experience the next time you‘re in the area.Very truly yours,Sharma Red Roof Management RediResponse Specialist

4/10 - 별로예요

Devora

2024년 2월에 2박 숙박함
답변 제공: Recordo, Rediresponse Specialist 님, 2024년 3월 26일
Hello Devora, Thank you for taking a moment out of your busy day to complete our survey. The staff at the Red Roof Inn Parsippany and I were saddened by your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 - 훌륭해요

Elizabeth

2024년 3월에 1박 숙박함
답변 제공: Recordo, Rediresponse Specialist 님, 2024년 3월 26일
Hello Elizabeth, Thank you for taking a moment out of your busy day to complete our survey. The staff at the Red Roof Inn Parsippany and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

8/10 - 좋아요

GABRIEL ARAUJO

Nice property, clean
2024년 2월에 1박 숙박함
답변 제공: LaTunde RediResponse Specialist 님, 2024년 2월 20일
Dear Gabriel,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN PARSIPPANY. I'm so glad we earned your 4/5 score. At Red Roof we are thrilled to read that the property was nice and clean. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Elizabeth

2024년 2월에 4박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2024년 3월 25일
Hello Elizabeth, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Parsippany and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

4/10 - 별로예요

Kayleen

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The blankets and sheets didn't look like they were washed for new guests.. dirty bathrooms need to be soaked in bleach.
2024년 2월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 2월 16일
Dear Kayleen,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PARSIPPANY. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the unclean state of the bathroom and linen. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely, Red Roof Management

2/10 - 너무 별로예요

MIZANUR

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Poor bathroom so dirty also bed dirty to
2024년 2월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2024년 2월 21일
Dear Mizanur,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Parsippany. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the cleanliness of the room and the upkeep of the bathroom. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score.We will take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Red Roof Management

10/10 - 훌륭해요

Amine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
👍
2024년 1월에 1박 숙박함
답변 제공: LaTunde RediResponse Specialist 님, 2024년 2월 20일
Hello Amine, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PARSIPPANY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Adi

2023년 12월에 8박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 4일
Hello Adi, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PARSIPPANY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

6/10 - 괜찮아요

Faith

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall we've had better, but we've also had worse. I would consider this hotel again if my preferred is booked out like it was this time around. It's definitely a solid "middle of the road" hotel. Pros: I want to say my favorite part of this stay was the security of the hotel rooms themselves. Instead of using those swipe cards, which always seem to fail at least once, they used a tag-in system. I'm a tech nerd so this was a pleasant surprise and (bonus!) they worked. The bed was comfortable enough but I would recommend bringing your own pillow or requesting an extra if you're used to fluffy as their pillows are thin. The bathroom worked fine, and the shower had amazing water pressure so you actually feel clean at the end of the day. 24hr lobby was nice as we flew red eyes both in and out. Our visit was focused on family and friends so we really only needed a place to get ready and rest, and this hotel met that. Cons: There was some sort of gunk smeared on the walls in the resting and sink area, not sure if it was left over cleaning solution or what but it certainly looked like snot. The TV didn't work. Cleaning service only came in once to tidy up and swap our used towels for fresh ones, typically a pro for me, but it was on the very last night we were staying. While we appreciated the fresh towels, I couldn't help but wonder why bother at that point? We weren't given more toilet paper. Two people on 1-1/2 roll? Impossible, we bought ourselves extra.
2023년 12월에 7박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 1월 11일
Dear Faith,Thank you for your review following your stay at Red Roof Inn Parsippany. I am happy that our room's security system, comfortable bed and the other highlights mentioned pleased you. However, you stated that the non-functioning TV, the gunk on the wall as you described and the other listed issues hindered your stay. Our Red Roof team is committed to satisfying our guest, so your comments have been shared with management in an effort to address your concerns. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better stay the next time you‘re in the area. Sincerely, Red Roof Management

2/10 - 너무 별로예요

Keith

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2024년 1월 4일
Hi Keith,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating following your stay at the Red Roof Inn Parsippany. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,RedRoof Management

2/10 - 너무 별로예요

PETER 님, PASSAIC

가족 여행
별로예요: 청결 상태
The property did not have my booking. There was no direct way to contact Travelocity. Eventually I found a way to speak to an agent. Almost an hout later this was resolved and I was able to check in
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Nezam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2023년 12월에 8박 숙박함
답변 제공: OnielRediresponse Specialist 님, 2024년 1월 1일
Hi Nezam,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Parsippany. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. On your next stay at RedRoof should you have any issues while with us, please don't be shy to reach out to our front desk immediately. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

4/10 - 별로예요

Keith

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2023년 12월 30일
Hi Keith,We are sorry you had a less than satisfactory experience, prompting your 2/5 rating following your stay at the Red Roof Inn Parsippany. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,RedRoof Management

10/10 - 훌륭해요

Juan

2023년 12월에 2박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2024년 1월 19일
Hello Juan,I am pleased to have had you as our guest at our Red Roof Inn Parsippany. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

2/10 - 너무 별로예요

Crystal

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was the equivalent of a "by hour "rental. My family couldn't stay there as it was not safe. There was ill lighting, a very seedy atmosphere. The first room assigned still had items from the last person that stayed all over (bottles, soda cans,etc.) possibly another guest inside and no linens on the bed. We were assigned a second room that appeared clean but reaked of smoke after requsting a non-smoking room. With a child and guest with asthma this was a nonstarter. To top it off there were hairs and stains in and on the bed and coffee rings on the counter. I asked for a refund from the property and I hope that it clears. I will say that the front desk attendant was quite pleasant and understanding of this ordeal. This facility should be a $40 night hotelb(if that), absolutely not $85. We booked at the Hampton Inn Parsippany not far away (not with Expedia) and felt the opposite we felt at Red Roof Inn. Safe, comfortable, able to breathe. Plus we had free breakfast for the same price..
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Sylvie

별로예요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 12월 23일
Thank you, Sylvie, for being our guest at the Red Roof Inn Parsippany. We value you as a our guest and welcome your 3/5 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Garcia

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cumm dump
This place is dirty unsanitary stains everywhere stench smell .... If your a drunk crack head or dont like to shower this is a perfect place for you. Even the coffee pot was nasty the tv didn't work even the remote control had body fluids on it. That how nasty this place is.
2023년 12월에 2박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2023년 12월 15일
Dear Garcia,Thank you for taking the time to tell us about your experience at the RED ROOF INN PARSIPPANY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for what you described as uncleanliness among other concerns.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio trailRed Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Miguel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2023년 12월 15일
Hello Miguel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PARSIPPANY and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Kushal

연인과의 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2023년 12월 30일
Hi Kushal,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating following your stay at the Red Roof Inn Parsippany. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,RedRoof Management

6/10 - 괜찮아요

Eli

2023년 12월에 1박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2024년 1월 1일
Hi Eli,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating following your stay at the Red Roof Inn Parsippany. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

2/10 - 너무 별로예요

Paola

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Devorine RediResponse Specialist 님, 2023년 12월 12일
Thank you for taking a moment to rate your experience, Paola. The staff at the Red Roof Inn Parsippany and I appreciate but is deeply saddened to see your 1/5 score following your stay. Please accept our sincerest apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Laurie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Usually good but this time not so much.
We have to go to an oncologist every 6 months. We have always stayed at the red roof in Parsippany as the Dr is in mountain lakes. We travel with our small dog and every time our stay was very nice. This time however, there was noise and people talking etc at all hours. Our dog heard this and his job is to bark and protect us. Consequently, we got no sleep and had a 100 mile journey ahead of us. .
2023년 12월에 1박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2023년 12월 10일
Dear Laurie,Thank you for taking the time to tell us about your experience at the RED ROOF INN PARSIPPANY. It’s great to hear that you found our property to be conveniently located in addition to being pet-friendly. On the other hand, I am sorry that your experience did not meet your full expectations. Please accept our sincerest apologies for what you described as excessive noise.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Michael

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I was not permitted to check in so I need a refund. Please confirm receipt
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 12월 5일
Hello Daniel, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PARSIPPANY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Tameka

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2023년 12월 30일
Hi Tameka,Thank you for taking the time to write a review of your stay at the Red Roof Inn Parsippany. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Regards,RedRoof Management

6/10 - 괜찮아요

Jay 님, bryn mawr

2023년 11월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 12월 21일
Thank you, Jay, for being our guest at the Red Roof Inn Parsippany. We value you as a our guest and welcome your 3/5 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

margarita

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mal la habitación el pasillo sucio, la habitación muy fea e inadecuada aparte del horrible olor a Cigarrillo que se impregna en la ropa. Bad room, dirty hallway, very ugly and inadequate room apart from the horrible cigarette smell that permeates the clothes.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Anabel

아이를 동반한 가족 여행
Well is a good place to Spend one night
2023년 11월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 11월 25일
Dear Anabel,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PARSIPPANY. It's good to hear that our hotel met your needs resulting in a 3/5 score. Please know that we value you as our guest and appreciate your business. Thank you for sharing your feedback and Red Roof hope to continue to provide great experiences for you.Sincerely,Sharma Red Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Shanika

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst
2023년 11월에 1박 숙박함

8/10 - 좋아요

Brendan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
***
2023년 11월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 11월 29일
Dear Brendan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PARSIPPANY. We sincerely appreciate your comments and are happy to hear you had a great experience with us resulting in a 4/5 score. In the future, please consider adding comments of your stay to your survey to let us know what we’re doing well and where we can improve.Thank you again for your review and we hope to continue to provide great experiences for you at Red Roof. Sincerely,Sharma Red Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Jared

2023년 11월에 2박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2023년 12월 16일
Dear Jared, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Parsippany. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Azalia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the shelves
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Oscar

별로예요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 12월 24일
Thank you, Oscar, for rating your recent stay at the Red Roof Inn Parsippany. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Wundof

2023년 7월에 7박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 12월 5일
Hello Wundof, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PARSIPPANY and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

6/10 - 괜찮아요

Jennifer

가족 여행
별로예요: 숙박 시설 상태 및 시설
The hotel room itself was fine, bed was comfy. Scary outside hotel. Cleanliness lacked in the bathroom
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Anthony

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Yikes
Stayed here on a whim. Its cheap for a reason. Room wasnt very clean, hairs on towels, empty coffee bag, shower was nasty as well. Would not recommend unless you have no other option.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Devaughn

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room smelled like cat pis, my bathroom smelled gross. Would leave and comeback to dark urine in the toilet that was not mine.
2023년 10월에 4박 숙박함

8/10 - 좋아요

Luis Enrique

좋아요: 청결 상태
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Patrick

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
They didn’t have an iron or a lock on the door, thought it automatically locks, not being able to manually lock it from inside the room was not a good thing.
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Steven

별로예요: 청결 상태, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 12월 24일
Thank you, Steven, for rating your recent stay at the Red Roof Inn Parsippany. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

4/10 - 별로예요

Carletta

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room smelled, there were hookers turning tricks in the room next door to me. The coffee pack was open instead of a new one I got the leftover pack and the tub had hair in it I was not happy with room.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Francis

출장 여행
별로예요: 편의 시설/서비스
Very dirty smell of smoke burn holes on the sheets a very dirty place
2023년 10월에 1박 숙박함
답변 제공: LaTunde Murrant. Rewards Specialist 님, 2023년 10월 30일
Dear Francis,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PARSIPPANY. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the cleanliness, the odor you encountered and the burn holes on the sheets. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. We will take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LaTundeRed Roof Management RediResponse Specialist