외관

쉐라톤 파시파니 호텔 여행 후기

4 out of 5
쉐라톤 파시파니 호텔
199 Smith Rd, Parsippany, NJ

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 511개" "
평점 8 - 좋아요. 1001개 이용 후기 중 239개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 110개" "
평점 4 - 별로예요. 1001개 이용 후기 중 65개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 76개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
2019년 3월에 3박 숙박함
답변 제공: Russell 님, 2019년 4월 1일
Thank you for your review.

8/10 - 좋아요

jinwha

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice trip but bed is not good smell
2019년 2월에 1박 숙박함
답변 제공: Russell 님, 2019년 2월 27일
Thank you for your comments, can you provide more information ie: name. i would like to investigate the bedding.

10/10 - 훌륭해요

sung w

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 1박 숙박함

2/10 - 너무 별로예요

Anjali

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very unfriendly and not helpful. Even though there were a lot of weddings during the stay that should not be an excuse!!
2024년 4월에 2박 숙박함
답변 제공: Property Management 님, 2024년 4월 11일
Thank you for your review. We are extremely disappointed that the service you received fell below both your expectations and our standards. All of your comments will be dealt with at a management level and relayed back to the hotel team. You deserve much better as a guest of our hotel, and we hope that you will give us another chance to demonstrate the high level of service we normally provide.

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 11일
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

4/10 - 별로예요

Tyler

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom in my room had hair all over it. Toilet, floor, and shower. Also, the shower faucet was broken and just running hot water when I got to room (how could cleaner miss that?). The bathroom also had no vent so when shower was running it was all fogged up. The shower itself would run SCORCHING hot when someone flushed toilet in another room. The rest of room was OK, carpet was coming up in one section and was a bit dirty. The hotel has a slight smell in the hallways. The hallway itself looked like it hadn’t been vacuumed, there was graffiti scratched into the furniture, just seemed unkempt. My floor also had a group of kids running up and down hallway, running something along the walls making tons of noise in hallway.
2024년 4월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 4일
Thank you for taking the time to share your honest feedback. We are disheartened to hear that we fell short in multiple areas throughout your visit and that your experience did not match your expectations. We appreciate your feedback immensely and can assure you that we will do everything in our control to rectify your concerns from this recent visit. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you in the future.

8/10 - 좋아요

Billy

아이를 동반한 가족 여행, 출장 여행
N/A
2024년 3월에 2박 숙박함
답변 제공: Sheraton Parsippany 님, 2024년 4월 4일
Thank you for staying with us and we look forward to seeing you again soon.

6/10 - 괜찮아요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Sheraton Parsippany 님, 2024년 3월 29일
Thank you for staying with us and we hope to see you again soon.

8/10 - 좋아요

Mark

2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Olga

가족 여행
좋아요: 편의 시설/서비스
It was nice and comfortable
2024년 3월에 5박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

6/10 - 괜찮아요

Andrea

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Old property. Heating unit was extremely loud that I could not sleep. Carpet was so dirty that it aggravated my allergies causing a 3 day headache. Definitely should have requested a refund.
2024년 3월에 3박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
Thank you for sharing your concerns over your experience, Andrea. We are so sorry to hear that the cleanliness and condition of your guestroom was less than satisfactory and are reviewing your comments in an effort to better our operation. At our hotel, we take upkeep and cleanliness very seriously, and your room should always feel fresh and clean. We appreciate your feedback immensely and can assure you that we will do everything in our control to rectify your concerns from this recent visit. We hope you will give us another opportunity to gain your trust and show you the outstanding service we normally provide.

10/10 - 훌륭해요

Armando

2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 11일
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

Chaz

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great time. Everything was beautiful and it was a great night. We only wish would could have stayed longer!
2024년 2월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 11일
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

Otto

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's always our go to place for short stays.
2024년 3월에 1박 숙박함
답변 제공: Sheraton Parsippany 님, 2024년 3월 11일
Thank you for staying with us and we look forward to seeing you again soon.

10/10 - 훌륭해요

GURPAUL

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, Clean and easy parking
2024년 3월에 1박 숙박함
답변 제공: Sheraton Parsippany 님, 2024년 3월 5일
Thank you for staying with us and we look forward to seeing you again soon.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 11일
Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know that we were able to provide you with an overall enjoyable visit. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Deedra

2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

2/10 - 너무 별로예요

Erwin

2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

10/10 - 훌륭해요

Manuela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Sheraton Parsippany 님, 2024년 2월 27일
Thank you for staying with us and we are thrilled to see that you enjoyed your visit. We look forward to seeing you again soon.

10/10 - 훌륭해요

Oluwaseun

2024년 2월에 1박 숙박함
답변 제공: Sheraton Parsippany 님, 2024년 3월 22일
Thank you for staying with us and we look forward to seeing you again.

10/10 - 훌륭해요

Joseph

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its a very nice hotel! Theres lots to do and see!
2024년 2월에 1박 숙박함
답변 제공: Sheraton Parsippany 님, 2024년 2월 20일
Thank you for staying with us and we are thrilled to see that you enjoyed your visit and we look forward to seeing you again soon.

10/10 - 훌륭해요

Anita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love it
2024년 2월에 1박 숙박함
답변 제공: Sheraton Parsippany 님, 2024년 2월 21일
Thank you for staying with us and we are thrilled to hear that you loved your visit!!! We look forward to seeing you again.

4/10 - 별로예요

ningyu

2024년 2월에 2박 숙박함
답변 제공: Sheraton Parsippany 님, 2024년 3월 22일
Thank you for staying with us.

10/10 - 훌륭해요

Iris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful affordable
2023년 12월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 14일
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

Yamaira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Sheraton Parsippany 님, 2024년 2월 12일
Thank you for staying with us and we are thrilled to see that you enjoyed your visit. We look forward to seeing you again soon.

10/10 - 훌륭해요

Rena

2024년 2월에 1박 숙박함
답변 제공: Sheraton Parsippany 님, 2024년 3월 22일
Thank you for staying with us and we look forward to seeing you again soon.

10/10 - 훌륭해요

Nasir

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the place was nice and calm
2024년 1월에 1박 숙박함
답변 제공: Sheraton Parsippany 님, 2024년 2월 6일
Dear Nasir,Thank you for staying with us and we look forward to seeing you again soon.

10/10 - 훌륭해요

Eray

2024년 2월에 1박 숙박함
답변 제공: Sheraton Parsippany 님, 2024년 3월 22일
Thank you for staying with us and we look forward to seeing you again.

10/10 - 훌륭해요

Edgar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was awesome and my stay was great.
2024년 2월에 1박 숙박함
답변 제공: Sheraton Parsippany 님, 2024년 2월 4일
Thank you for staying with us and we are thrilled to see that you enjoyed your visit. We look forward to seeing you again soon.

8/10 - 좋아요

Yassine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 1월에 1박 숙박함
답변 제공: Sheraton Parsippany 님, 2024년 2월 4일
Thank you for staying with us and we look forward to seeing you again.

10/10 - 훌륭해요

Miguel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I love it...
2024년 1월에 1박 숙박함
답변 제공: Sheraton Parsippany 님, 2024년 2월 1일
Thank you for staying with us and we are thrilled to see that you enjoyed your visit and look forward to seeing you again soon.

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a lovely stay at the Sheraton Parsippany and will definitely stay again in future!
2024년 1월에 1박 숙박함
답변 제공: Sheraton Parsippany 님, 2024년 1월 29일
Thank you for staying with us and we are thrilled to see that you enjoyed your visit and look forward to seeing you again soon.

6/10 - 괜찮아요

Antwon

좋아요: 청결 상태
The employees at the front desk we nice and respectful, the service at the diner was great.
2024년 1월에 1박 숙박함
답변 제공: Sheraton Parsippany 님, 2024년 1월 29일
Thank you for staying with us and we are thrilled to see that you enjoyed your visit and look forward to seeing you again soon.

10/10 - 훌륭해요

hasan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to get some peace
2024년 1월에 2박 숙박함
답변 제공: Sheraton Parsippany 님, 2024년 1월 29일
Thank you for staying with us and we are thrilled to see that you enjoyed your visit and look forward to seeing you again soon.

8/10 - 좋아요

Matthew

좋아요: 청결 상태, 직원 및 서비스
Outdated decor and condition of amenities. Amazing to have a heated lap pool but needs retiling.
2024년 1월에 4박 숙박함
답변 제공: Sheraton Parsippany 님, 2024년 1월 24일
Thank you for staying with us and we appreciate your feedback.

6/10 - 괜찮아요

Howard

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
This property leaves a lot to be desired. The windows in our room would not close causing the room to be very drafty. Some staff were receiving training and director while on the job rather than being trained before starting the job. The check-in/out experience had to be done at the desk and could not be done online or via the TV. There was no assistance with luggage at time of arrival. The arrival and departure experience was that of an upscale motel.
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 22일
Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. We hope you will consider staying with us in the future.

8/10 - 좋아요

Aisha

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sheets can be more cleaner
2024년 1월에 1박 숙박함
답변 제공: Sheraton Parsippany 님, 2024년 1월 22일
Thank you for staying with us and we look forward to seeing you again soon.

10/10 - 훌륭해요

Stephen 님, Staten Island

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice indoor pool and hot tub!
2024년 1월에 2박 숙박함
답변 제공: Sheraton Parsippany 님, 2024년 1월 22일
Thank you for staying with us and we look forward to seeing you again soon.

8/10 - 좋아요

Sandra M

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Sheraton Parsippany 님, 2024년 1월 22일
Thank you for staying with us!! We look forward to seeing you again.

10/10 - 훌륭해요

Miguel Antonio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 16일
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Hans Joern

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alles super, nur es sollte in den nächsten Jahren vieleicht mal wieder renoviert werden Innen ;-) Sonst sehr sauber und toll. Das Personal ist wirklich super freundlich. DANKE
2024년 1월에 1박 숙박함
답변 제공: Sheraton Parsippany 님, 2024년 1월 16일
Thank you for staying with us and we appreciate your feedback.

10/10 - 훌륭해요

Linda 님, East Hanover

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We liked the hotel very much! The breakfast buffet was very good, as was dinner later on! The staff was very nice & pleasant! We would stay again!!
2023년 12월에 5박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 17일
Thank you for sharing your positive experience with us and with your fellow travelers Linda! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Joan 님, Dorchester

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was perfect! Only complaint I have is about the AC/Heater system. It was very LOUD but besides that it everything was perfect.
2024년 1월에 2박 숙박함
답변 제공: Sheraton Parsippany 님, 2024년 1월 15일
Thank you for staying with us and please accept our apologies for the loud AC unit in your room- we will have our engineering team look into this. We hope to see you again.

2/10 - 너무 별로예요

Jen

2024년 1월에 1박 숙박함
답변 제공: Sheraton Parsippany 님, 2024년 2월 4일
Thank you for staying with us and we hope that you might consider giving us another opportunity to serve you better in the future to restore your faith in our hotel.

10/10 - 훌륭해요

Yevgeny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 9일
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 - 좋아요

Cianna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were offered breakfast vouchers for mistakes made.
2023년 12월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 9일
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

2/10 - 너무 별로예요

Alemayehu

가족 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 9일
Thank you for taking the time to rate our property. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.

10/10 - 훌륭해요

sam 님, JC

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was excellent
2024년 1월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 9일
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

6/10 - 괜찮아요

Matthew

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Expensive add ons, be careful. Room was clean
2023년 12월에 1박 숙박함
답변 제공: Sheraton Parsippany 님, 2024년 1월 15일
Thank you for staying with us and we are glad to hear that you found your room clean. We look forward to seeing you again soon.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Met my expectations
For the most part, the room was clean and tidy. A little more attention to the floor in the bathroom on the sides of the vanity would be helpful in making sure all hairs, etc. were off the floor before the next guest checks in.
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 9일
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.