근처 해변

윈덤 드림랜드 리조트 발리 여행 후기

4.5 out of 5
윈덤 드림랜드 리조트 발리
Kawasan Pecatu Indah, JI Pantai Dreamland, Pecatu, Bali

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 69개 이용 후기 중 26개" "
평점 8 - 좋아요. 69개 이용 후기 중 33개" "
평점 6 - 괜찮아요. 69개 이용 후기 중 4개" "
평점 4 - 별로예요. 69개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 69개 이용 후기 중 2개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A little piece of magic in difficult times
We stayed here for three weeks, just as the Covid-19 pandemic was taking hold. The staff were outstanding, friendly and very cheery despite knowing that they would be soon without work. They were thoroughly professional, cheery, and outstanding. Can't speak highly enough of Team Wyndham at Dreamland. And we will return next year when this is all behind us. Stay safe.
2020년 3월에 18박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bra, barierad och hälsosamt frukost
2020년 2월에 4박 숙박함
답변 제공: Management of Wyndham Dreamland Resort Bali 님, 2020년 3월 5일
Dear our value guest, Warmest Greetings from Wyndham Dreamland Resort Bali! Thank you for your great review and for staying with us. We are glad to hear that you enjoyed the overall hotel experience, especially the breakfast. We do look forward to welcoming you back to Wyndham Dreamland Resort Bali and appreciate you taking the time to share your experience With warm regards, Jennifer Suryadi General Manager

10/10 - 훌륭해요

Owen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great deal and location
Great deal and location. Good for a relaxing stay away from large crowds. Bring cash here as I didn’t see an international ATM nearby and you may need it at venues on the beach. I enjoyed the free bicycles too—it’s a good area to ride or go for a run. Surfing can be good here if the weather is right. Try the Tuna filet at the restaurant on the beach—delicious!
2020년 2월에 3박 숙박함
답변 제공: Management of Wyndham Dreamland Resort Bali 님, 2020년 2월 27일
Dear Owen Greetings from Wyndham Dreamland Resort Bali! Thank you for staying with us and for taking the time to share your experience during your stay. We are delighted to hear that we were able to deliver such a great experience and you enjoyed your stay with us! We very much look forward to welcoming you back to Wyndham Dreamland Resort Bali. With Warm Regards, Jennifer Suryadi General Manager

8/10 - 좋아요

실제 이용하신 고객

2020년 2월에 2박 숙박함
답변 제공: Management Of Wyndham Dreamland Resort Bali 님, 2020년 2월 21일
Dear our Value guest, Thank you for staying at Wyndham Dreamland Resort Bali, and it was a pleasure to serve you. We look forward to welcome you back on your next visit to Bali. With warm regards, Jennifer Suryadi General Manager

10/10 - 훌륭해요

tiffany

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outstanding villa experience
I had an absolute amazing stay. I had the duplex villa with private pool and it was just beautiful. So private and luxurious. The pool was amazing, bed and pillows were wonderfully comfortable, and the second bedroom was also perfect with two beds and an outdoor jacuzzi. The staff was outstanding also. So attentive and friendly. Yetti the manager and Nikson at the front desk were outstanding in hospitality. They were so personable and professional. I loved them! I would definitely return.
2020년 2월에 1박 숙박함
답변 제공: Management of Wyndham Dreamland Resort Bali 님, 2020년 2월 17일
Dear Tiffany, Thank you for highlighting your delightful moments on your stay at Wyndham Dreamland Resort Bali! We really appreciate your comments and very happy to hear that you were satisfied with the facilities and services we provided. Furthermore, we are pleased to learn that the efforts provided by our team on your stay was exceeding your expectations. I have shared your kind words with all the team member. They are delighted to know that they have enhanced your stay experience. Can't wait to welcoming you back to Wyndham Dreamland Resort Bali, where the great dream escape experience awaits. Thank you and regards, Jennifer Suryadi General Manager

10/10 - 훌륭해요

Masa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I really love the warm staff, convenience from beach and nice breakfast area.
2020년 1월에 3박 숙박함
답변 제공: Management of Wyndham Dreamland Resort Bali 님, 2020년 1월 28일
Dear Masa, Thank you for your great review. I am very glad to read how much you enjoyed the our breakfast, service and how much our team were really helpful and friendly towards. We look forward to serving you again soon for more great experience at Wyndham Dreamland Resort Bali.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Management of Wyndham Dreamland Resort Bali 님, 2019년 12월 23일
Dear our valued guest, Thank you for your positive rating regarding your recent stay at Wyndham Dreamland Resort Bali. We are please to welcome you in the near future. Sincerely,

10/10 - 훌륭해요

Mo 님, Cairo, Egypt

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great calm and decent hotel, 5 minutes walking distance from Dreamland Beach which is very convenient
2019년 11월에 4박 숙박함
답변 제공: Management of Wyndham Dreamland Resort Bali 님, 2019년 11월 15일
Hi Mo, Greetings From Bali, Thank you for taking the time in leaving such a fantastic review. We are very happy to know that you thoroughly enjoyed your stay and that you were impressed with the resort. Hope to see you back soon, With warm regards, Jennifer Suryadi General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms are awesome, but the food is terrible and over priced, whilst the service in the restaurants was very poor also
2019년 10월에 1박 숙박함
답변 제공: Management of Wyndham Dreamland Resort Bali 님, 2019년 10월 30일
Dear Our Valued Guest Warmest Greetings from Wyndham Dreamland Resort Bali! Thank you for taking the time to share your feedback. Please accept our most sincere apologies and we appreciate your valuable feedback regarding our food and service in the restaurant issues. Meanwhile, We have shared your remarks with the department heads for their actions and improvements. Once again, please accept our sincerest apologies. We hope there will be another opportunity for us to serve you again in the near future. With warm regards,

10/10 - 훌륭해요

실제 이용하신 고객

2019년 10월에 3박 숙박함
답변 제공: Management of Wyndham Dreamland Resort Bali 님, 2019년 10월 30일
Dear Our Valued Guest Thank you for choosing Wyndham Dreamland Resort Bali and reviewing your recent experience with us. We look forward to welcoming you back to the resort for another memorable and relaxing experience. With warm regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 7박 숙박함
답변 제공: Management of Wyndham Dreamland Resort Bali 님, 2019년 10월 30일
Dear our valued guest, We thank you for choosing our Resort for your holiday destination and we are so thrilled with your fantastic review. We are looking forward to welcoming you back for another perfect holiday with Wyndham Dreamland Resort Bali. With Warm Regards,

8/10 - 좋아요

ChauYan 님, Hong Kong

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The staffs are good with service quality and passion. But i am really disappointed to the housekeeping cleaning. They didnt clean well to my room and refill the amenities on every single day, i have to re-call again when i am back at night. I hope this can be improved.
2019년 9월에 5박 숙박함
답변 제공: Management of Wyndham Dreamland Resort Bali 님, 2019년 10월 15일
Dear ChauYan, Warmest Greetings from Wyndham Dreamland Resort Bali! Thank you for taking the time to your feedback. Allow us to express a sincere apology for your experience. We have noted your remarks and I have carefully reviewed the points you mentioned and will follow up accordingly with the managers concerned for our corrective action. Once again, please accept our sincerest apologies. We hope there will be another opportunity for us to serve you again in the near future. Sincerely,

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
light in the room too dark. shower water too cold. staff attitude good, but service skill need to improve.
2019년 9월에 4박 숙박함
답변 제공: Management of Wyndham Dreamland Resort Bali 님, 2019년 10월 1일
Dear Our Value Guest Warmest Greetings from Wyndham Dreamland Resort Bali! Thank you for choosing Wyndham Dreamland Resort Bali and reviewing your recent experience with us on Expedia page. Please accept our sincerest apologies for the disappointment you have expressed with regards to the experience you had at the hotel. Your feedback will be shared with our department heads to ensure this does not occur again in the future. Our guest satisfaction continues to be our number one priority and we sincerely hope you will give us another opportunity to serve you better in the future. With warm regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 2박 숙박함
답변 제공: Management of Wyndham Dreamland Resort Bali 님, 2019년 10월 1일
Thank you for choosing Wyndham Dreamland Resort Bali and reviewing your recent experience with us. We certainly look forward to welcoming you back at the resort. With warm regards,

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 3박 숙박함
답변 제공: Management of Wyndham Dreamland Resort Bali 님, 2019년 9월 24일
Dear Steven, Greetings From Wyndham Dreamland Resort Bali Thank you so much for choosing Wyndham Dreamland Resort Bali and thank you. It was a pleasure to have you at the resort. Can't wait to welcoming you back to Wyndham Dreamland Resort Bali, where the great dream escape experience awaits. With warm regards,

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dreamland should be renamed Pathetic-land
The hotel is only one-year-old but it's already falling apart because of over-tourism. Room was clean but poor water drainage for my shower. I didn't report it because I only had a short stay. Dreamland Beach is not a great beach. Staff was nice enough but some were inexperienced. Check-in and check-out were incredibly slow. There are so many hotels in Bali. I definitely wouldn't return to Wyndham.
2019년 9월에 1박 숙박함
답변 제공: Management of Wyndham Dreamland Resort Bali 님, 2019년 9월 19일
Dear Valued Guest Thank you for providing your honest feedback with regards to your stay at Wyndham Dreamland Resort Bali. We are deeply saddened to hear that your recent visit was not thoroughly enjoyable. Please accept our sincerest apologies for the inconveniences you experienced. I appreciate your detail and these will be shared to the appropriate hotel team to ensure we consistently deliver upon guest expectations. We sincerely hope that this experience will not prevent you from coming back to Wyndham Dreamland Resort Bali. With warm regards,

8/10 - 좋아요

Stan 님, Singapore

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Everything was good except the bed was very noisy.
2019년 8월에 3박 숙박함
답변 제공: Management of Wyndham Dreamland Resort Bali 님, 2019년 9월 9일
Hi Stan, Greetings From Wyndham Dreamland We are pleased to read your positive feedback. Your kind words have been shared to the team and we hope that your travel will bring you back to stay with us again in the near future. Look forward to welcoming you back to Wyndham Dreamland Resort Bali for another holiday dream escape. Thank you and regards,

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Flooding showers and understaffed
The hotel was severely understaffed. Service was slow. Our hotel bathroom was covered in black mold. Water pressure was not good, only had rain shower option and our shower flooded up to our ankles whenever we take showers. House keeping was OK, missed out on replacing some towels a few times but it's ok, when i asked for towels to be replaced, they delivered. There's not much food in the area, so room service food is the only way to get food. But room service food comes very slowly and food was not very tasty so order in advance and don't be picky about the taste. Hard to get transport out on Grab or go jek so better to get transport from front desk. My first day breakfast the buffet food smelled sour and have gone bad, they ran out of cups for coffee. But probably because of the huge crowd at breakfast, the staff were overwhelmed. Tables were not cleared and nobody was ever at the pancake or fried noodle Station.
2019년 8월에 4박 숙박함
답변 제공: Management of Wyndham Dreamland Resort Bali 님, 2019년 9월 5일
Thank you for staying with us and for taking the time in leaving such valuable feedback. We cannot thank you enough for providing us with such detailed feedback at your stay with us. It is with regret to read your review and to know that your stay was not up to your expectations. Meanwhile, we have shared your notes to all the related department heads for their actions and follow up for immediate improvements especially for the service and facilities, in order to avoid a reoccurrence in the future. Our commitment is to provide excellent service to each and every one of our guests. Once again, please accept our sincerest apologies. We hope there will be another opportunity for us to serve you again in the near future. Best Regards,

2/10 - 너무 별로예요

Erika

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
DISGRACEFUL! DO NOT STAY HERE!
I do not recommend ANYONE staying here, especially if you are in Bali to get married!!!! There were so many red flags early on I wish we didn't ignore. Poor communication, inconsiderate, and just not worth the amount of money! My husband and I brought so many guests to support this resort and we have so many regrets. We were told rooms were sold out so guests were forced to pay more for a suite despite the fact after complaining rooms were magically available. Maintaince was done to a room so one of our friends were unexpectedly upgraded from a deluxe room to a 2 bedeoom villa! How were we the bride and groom, yet we had a significant smaller room! Not to mention, our room didn't have any special touches regarding our wedding. We were so disappointed and underwhelmed with the service! One of our friends even had a toilet where his shower should be and when complaining he wasn't given another room and was refused a refund. He was forced to book elsewhere because he couldn't shower! All of thee above made us furious, but worst of all is we were promised a free shuttle for our guests staying at the Wyndham to and from our wedding venue. I even confirmed guest names and pick up time the day before. After our wedding we found out the Wyndham completely forgot about our guests and were 45 minutes late to our wedding which cause a delay in our whole wedding!!!! I am absolutely disgusted at this place and don't want any bride or groom to feel the way we did with so much stress!!
2019년 8월에 1박 숙박함

8/10 - 좋아요

Patrik

좋아요: 직원 및 서비스, 객실의 편안함
2 minuter till stranden
Bra hotell alldeles vid Dreamland Beach. Härlig strand med stora vågor.
2019년 8월에 7박 숙박함
답변 제공: Management of Wyndham Dreamland Resort Bali. 님, 2019년 8월 21일
Hi Patrik, Thank you so much for choosing your stay with us and for taking the time to review Wyndham Dreamland Bali. It was a pleasure to have you at the resort and we are very happy to hear that all in all you had an amazing stay with us. We certainly look forward to welcoming you back on your next visit. With warm regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Ok hotel and location
(+) clean hotel, big rooms, nice pool (-) dreamland (new Kuta beach) are is a bit deserted with half build hotels all over the place, rooms can use some decorations, not enough sun beds next to the pool, note for couples: lot’s of children running around
2019년 8월에 2박 숙박함
답변 제공: Management of Wyndham Dreamland Resort Bali 님, 2019년 8월 19일
Dear Valued Guest, Warmest Greetings from Wyndham Dreamland Resort Bali! Thank you for staying with us and share your review. We are glad to hear that you enjoyed the overall hotel facilities. Your wonderful feedback is shared with our team. We look forward to welcoming you back to Wyndham Dreamland Bali With warm regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 5박 숙박함
답변 제공: Management of Wyndham Dreamland Resort Bali 님, 2019년 8월 19일
Dear our valued guest, Greetings From Wyndham Dreamland Resort Bali We thank you for choosing our Resort for your holiday destination and we are so thrilled with your fantastic rating. We are looking forward to welcoming you back for another perfect holiday with Wyndham Dreamland Resort Bali. With Warm Regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 1박 숙박함
답변 제공: Management of Wyndham Dreamland Resort Bali 님, 2019년 8월 13일
Dear Valued Guest, Warmest Greetings from Wyndham Dreamland Resort Bali! Thank you for staying with us and for taking the time in leaving such valuable feedback. look forward to welcoming you back on your next visit and thank you for choosing Wyndham Dreamland Bali as your preferred accommodation in Bali. Best Regards,

6/10 - 괜찮아요

Iris

가족 여행
the location is far out however the facilities are not strong enough. tho the front desk staff are kind but super slow with room changing and providing plug converter. also the spa girl is good but the spa room with no scent and music. and the breakfast is awful.
2019년 7월에 3박 숙박함
답변 제공: Management of Wyndham Dreamland Resort Bali 님, 2019년 8월 13일
Dear Iris, Warmest Greetings from Wyndham Dreamland Resort Bali! Thank you for staying with us and for taking the time to leave such valuable feedback. We cannot thank you enough for providing us with such detailed feedback of your stay with us. I was surprised to read your review and deeply regret to know that your stay was not up to your expectations. Meanwhile, I have shared your notes to all the related department heads for their actions and follow up for immediate improvements especially for the service and facilities, in order to avoid a recurrence in the future. Once again, please accept our sincere apologies. We hope there will be another opportunity for us to serve you again in the near future. Sincerely,

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every thing with this hotel was good. Just there isnt much to do in this area unless you're a surfer the oceans current was to rough to swim in. But the pool at this hotel is really nice.
2019년 7월에 3박 숙박함
답변 제공: Management of Wyndham Dreamland Resort Bali 님, 2019년 8월 2일
Thank you for your great review and It's been a pleasure to have you staying with us. We do look forward to welcoming you back to Wyndham Dreamland Resort Bali Sincerely, Management of Wyndham Dreamland Resort Bali With warm regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great weekend getaway, very safe and secluded
My husband only surfs right and there's a surf break walking distance from the hotel. (Both left and right) Staff is super friendly and we ate at both restaurants. Food is fantastic. Hidden little gem, would recommend for families.
2019년 7월에 4박 숙박함
답변 제공: Management of Wyndham Dreamland Resort Bali 님, 2019년 7월 12일
Dear Valued Guest, We are thrilled to hear that you had a pleasant stay with us. We love your feedback about you and your husband stay experience. We will not miss your positive comments to the team for their outstanding and warm services. We do look forward to welcoming you back to Wyndham Dreamland Resort Bali and appreciate you taking the time to share your experiences. Warm Regards,

8/10 - 좋아요

실제 이용하신 고객

2019년 6월에 2박 숙박함
답변 제공: Management of Wyndham Dreamland Resort Bali 님, 2019년 7월 11일
Dear Valued Guest, Thank you so much for choosing your stay with us and for taking the time to review Wyndham Dreamland Resort Bali. We look forward to the pleasure of welcoming you back to Wyndham Dreamland Resort Bali should your travel plan brings you back to Bali. With warm Regards,

8/10 - 좋아요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value for money
Great place to stay Pool was nice although could be square Restaurant nice food but a little pricey for Bali Toilet near reception not working Sometimes toiletries were not given on a daily basis or all towels and cleaning was done late Good room service with still serving breakfast menu late at night Friendly staff Location close to beach but no shops around and have to get taxi to leave resort area. Closest shops around 5-7km away. Overall would come back again
2019년 6월에 4박 숙박함
답변 제공: Dewi Olyvia 님, 2019년 6월 18일
Dear Anthony, Warmest Greetings from Wyndham Dreamland Resort Bali! Thank you for taking the time to write your feedback. I deeply regret to see that your stay was not like how it used to be. I was surprised to read your feedback as it definitely did not represent the usual standard of our service that we are offering to our guests. Meanwhile, I have shared your remarks to all the department head for their action and improvements. Once again, please accept our sincerest apologies. We hope there will be another opportunity for us to serve you again in the near future. With warm regards, Jennifer Suryadi General Manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 6월에 2박 숙박함
답변 제공: Dewi Olyvia 님, 2019년 6월 11일
Thank you for feedback. We are happy to hear that you enjoyed your stay with us. We look forward to the pleasure of welcoming you back to Wyndham Dreamland Resort Bali should your travel plan brings you back to Bali. With warm regards, Jennifer Suryadi General Manager

8/10 - 좋아요

Dee

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Best Service
Staff are amazing. Food is expensive. So many noises so hard to sleep. Pool not very deep and so far away from anything.
2019년 6월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ありません レンタルバイクあるといいです
2019년 5월에 6박 숙박함
답변 제공: Dewi Olyvia 님, 2019년 5월 29일
We thank you for choosing our Resort for your holiday destination. We are looking forward to welcoming you back for another perfect holiday with Wyndham Dreamland Resort Bali.

8/10 - 좋아요

dennis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel
Hotel stay was great and very comfortable. You will need a motorbike when staying here. It is located in a compound that covers a very large area and is not really walkable. Restaurants and stores are 2 miles away, beaches very close and taxi drivers all over the place. But seriously, the indonesian government needs to start cracking down on these taxi coops. Every taxi will scam you or overcharge by quoting one price and demanding another upon arrival.They constantly harass everyone trying to enjoy their vacation and in general make tourists feel unsafe.
2019년 5월에 4박 숙박함
답변 제공: Dewi Olyvia 님, 2019년 5월 28일
Dear Dennis, Thank you for taking some of your precious time to share your recent experience with us. There is nothing more satisfying than knowing you had an uplifting stay at our resort. We have also conveyed your valuable feedback about the Local taxi here for them to have better management. We hope to have an opportunity to welcoming you back very soon. With Best Regards, Jennifer Suryadi General Manager - Wyndham Dreamland Resort Bali

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
Good swimming pool, close to Dreamland Beach. Breakfast buffet was good. The negative bathroom towels were close to being replaced. Lighting in the room was low., needed extra lights. The very dissapointing issue was that foul polluted waste water from the hotel was emptying into the stream . The stench could be seen and smelt from the western end of the breakfast restaurant . Very bad environmental issue. The stream flows to thr beach.
2019년 5월에 1박 숙박함
답변 제공: Dewi Olyvia 님, 2019년 5월 16일
Dear Valued Guest, We appreciate you taking the time to share your review. Thank you for your feedback and please accept our sincerest apologies for the disturbance you have to experience during your stay. I would like to assure you that we have taken all your feedback seriously. We do hope that we will have the opportunity to welcoming you back to the resort and allow us to reinstate ourselves in your good faith. Sincerely, Jennifer Suryadi General Manager

10/10 - 훌륭해요

Cleon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Peaceful stay
Nice secluded place, peaceful and relaxing. Only down side is that it’s a 10-15 bike ride or car ride out to find food and supplies. Overall if you’re looking for a quiet peaceful vacation. This is the place for you. Staff were amazing and friendly, always ready to help with a smile on their face. Lovely staff and people.
2019년 4월에 4박 숙박함
답변 제공: Dewi Olyvia 님, 2019년 5월 16일
Dear Cleon Thank you for taking the time to post your wonderful review of our resort. I am glad to read that you have had a wonderful experience during your stay in Wyndham Dreamland Resort Bali. This is very gratifying news to hear, for all of our amazing team. Your positive comment is shared to the team, as I know this will motivate them to always deliver the best. We hope that your travel will bring you back to stay with us again in the near future Sincerely, Jennifer Suryadi General Manager

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool is beautiful and the staff are so friendly! Food is delicious, and you are located so close to the beach. Just found it hard to organize bottles of water sometimes
2019년 4월에 3박 숙박함
답변 제공: Dewi Olyvia 님, 2019년 5월 16일
Dear Valued Guest Thank you for your positive notes. We are pleased to learn that you were delighted by the facilities, foods and services that we offer at our resort. We hope that your travel will bring you back to stay with us again in the near future Welcoming you back soon, Sincerely, Jennifer Suryadi General Manager

10/10 - 훌륭해요

ANNIE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The beach is amazing! The pool is fantastic
2019년 4월에 2박 숙박함
답변 제공: Dewi Olyvia 님, 2019년 5월 1일
Dear ANNIE, Greetings from Wyndham Dreamland Resort Bali! We thank you for choosing our Resort for your holiday destination and we are so thrilled with your fantastic review. We are looking forward to welcoming you back for another perfect holiday with Wyndham Dreamland Resort Bali. With Warm Regards, Jennifer Suryadi General Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing resort with fantastic friendly staff and incredible service
2019년 4월에 3박 숙박함
답변 제공: Dewi Olyvia 님, 2019년 5월 1일
Dear Value Guest Greetings from Wyndham Dreamland Resort Bali! We thank you for choosing our Resort for your holiday destination and we are so thrilled with your fantastic review. We are very humbled to hear that you had a relaxing and memorable stay experience with us. We are looking forward to welcoming you back for another perfect holiday with Wyndham Dreamland Resort Bali. With Warm Regards, Jennifer Suryadi General Manager

10/10 - 훌륭해요

Brian 님, Pittsburgh Pennsylvania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay again in a heartbeat
Staff made me feel welcome from check in to a very early checkout. angitta at the front desk was always helpful when I needed something. The room I had was on the top floor and the balcony floated out into a lush untouched forest of green. The pool was another highlight. Huge ane gorgeous.
2019년 3월에 2박 숙박함
답변 제공: Dewi Olyvia 님, 2019년 4월 10일
Dear Brian G, Good Afternoon from Wyndham Dreamland Resort Bali! Wow! Thank you so much for choosing to stay with us I am very glad to read how much you enjoyed the hotel room and facilities, and how much our Team was really helpful and friendly towards. I will personally extend your kind recognition towards Anggita and the entire team for beyond during your stay. We very much look forward to having you back in the near future for a great experience. Sincerely, Jennifer Suryadi General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Could walk to dreamland beach. Very nice and clean. We got a great room rate but everything else was a bit expensive.
2019년 3월에 2박 숙박함
답변 제공: Dewi Olyvia 님, 2019년 4월 3일
Dear Valued Guest, Thank you for sharing your experience with us. It warms my heart to read such positive comments. I hope that you will choose to stay with us again whenever you travel to Bali, so we can continue providing another unforgettable experience. Best regards, Jennifer Suryadi General Manager

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Hotelli oli todella syrjässä, joten skootteri pakollinen mikäli ei halua jumittua hotellille. Henkilökunta todella ystävällistä ja mukavaa. Huoneen kunto kuitenkin sai minut pettymään sillä odotin ensiluokkaista tasoa. Huoneessa haisi todella ummehtuneelle (home?) ja heräsin aamulla todella tukkoisena ja kovassa kurkkukivussa.. Tämän lisäksi itselläni heräsi epäilys myös luteista sillä heräsin aamulla usean pureman kanssa, toki saattoivar olla myös hyttysiä.. Huoneen vessan lattia oli myös todella epäsiisti ja huolimattomasti siivottu. jokatapauksessa en yöpyisi uudestaan, huone ei todellakaan vastaa hotellin tasoluokitusta, joten harmittaa että laitoin rahat tähän ja jouduin stressaamaan nukkumista enkä saanut rentoutus niin kuin lomalla kuuluisi. Kaiken kaikkiaan hotelli ok, uima-altaatkin kivat, huoneen taso vain sai minut pettymään.
2019년 3월에 3박 숙박함
답변 제공: Dewi Olyvia 님, 2019년 4월 29일
Dear Valued Guest, Greetings from Pecatu. We cannot thank you enough for providing us with such detailed feedback at your stay with us. I was surprised to read your review and deeply regret to know that your stay was not up to your expectations. Meanwhile, I have shared your notes to all the related department heads for their actions and follow up for immediate improvements especially for the service and facilities, in order to avoid a reoccurrence in the future. Once again, please accept my sincerest apologies. Please let us know should you have any concern and do not hesitate to contact me directly. We are looking forward to welcoming you back for a true Dream Escape in the near future. Sincerely, Jennifer Suryadi General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very quiet location a short walk to Dreamland beach, which is reasonably clean with a few beach restaurants and other shopping options. The hotel is very nice with a large pool area. The buffet breakfast has a lot of variety. The staff is very attentive and friendly. The only negative is the distance (about 4 km) to Jimbaran.
2019년 3월에 7박 숙박함
답변 제공: Dewi Olyvia 님, 2019년 4월 3일
Dear Valued Guest, Thank you for your time to share your stay experience with us. I am delighted knowing you had a wonderful time with us and that you were impressed by the attentive and friendliness service given by our associates. It is our aim to elevate our guest experiences with personal and instinctive service to ensure the expectation is exceeded. Surely we are looking forward to welcoming you back to Wyndham Dreamland Resort Bali in your next visit to Bali. With Best Regards, Jennifer Suryadi General Manager – Wyndham Dreamland Resort

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 2월에 2박 숙박함
답변 제공: Dewi Olyvia 님, 2019년 4월 3일
Dear Valued Guest Thank you for taking the time to share your great holiday experience. We hope that your travel will bring you back to stay with us again in the near future With Best Regards, Jennifer Suryadi General Manager - Wyndham Dreamland Resort Bali

10/10 - 훌륭해요

실제 이용하신 고객

2018년 12월에 2박 숙박함
답변 제공: Dewi Olyvia 님, 2018년 12월 17일
Dear valued guest Warm Greetings From Wyndham Dreamland Resort Bali thank you for staying with us, We are pleased to having you as our guest I am looking forward to welcoming you back soon With Best Regards, Jennifer Suryadi General Manager – Wyndham Dreamland Resort

10/10 - 훌륭해요

TZUOH CHYUAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly and nice hotel staff
The check in took 25-30 mins due to they were not able to find my reservation at hotels.com. Once they found my booking, my room was upgraded to the biggest suite in the resort and they even arrange transportation to send me to wedding reception.
2018년 9월에 2박 숙박함
답변 제공: Dewi 님, 2018년 11월 29일
Dear TZUOH CHYUAN Thank you for taking the time to share your experience. We are pleased to learn that our service created good stay experience. I will make sure to pass on your kind words to the rest of our team to keep everybody motivated to continuously provide a high standard of services. We do hope to welcoming you back to Wyndham Dreamland Resort Bali. Thank you and regards, Jennifer Suryadi General Manager - Wyndham Dreamland Resort Bali

8/10 - 좋아요

Diana

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Buffet average A lot of friendly staff but no one as they walking past the pool saying hi let alone offering drinks in the extreme heat ... poolside disappointing as it was lovely but no service at all and lots of staff walking around not even saying hello
2018년 11월에 3박 숙박함
답변 제공: Dewi Olyvia 님, 2018년 12월 13일
Dear Diana Greetings from Wyndham Dreamland Resort Bali Firstly, on behalf of the entire team of Wyndham Dreamland Resort Bali, allow me to express my sincerest regret and apologize for the inconvenience you encountered during your visit at our resort. Your feedback is valued and we really appreciate for giving us the chance to improve our services.. We do hope to have another chance to welcome you in the near future for a more seamless holiday escape. Thank you and regards, Jennifer Suryadi General Manager - Wyndham Dreamland Resort Bali

10/10 - 훌륭해요

Sandra 님, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel and the staff are amazing. Very quiet, at least in mid November. The beach near the hotel is terribly busy, don't recommend it if you come in a relax mood. Definitely a place to relax at the hotel and enjoy the amazing warm staff...
2018년 11월에 2박 숙박함
답변 제공: Dewi Olyvianti 님, 2018년 11월 21일
Dear Sandra Thank you for taking the time to share your feedback. We are pleased to read your appreciation on the friendliness and assistance of our staff provided to you. We do hope that your memorable experience will bring you back to our Resort in the near future. With Best Regards, Jennifer Suryadi General Manager – Wyndham Dreamland Resort

10/10 - 훌륭해요

Felicia 님, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Truly one of the best hotel experiences that my husband and I have had. The absolute most friendly staff, very warm and welcoming. Our room was clean and comfy. The food was delicious, no matter what meal it was (beautiful breakfast buffet spread, delicious dinners, always being served with a smile). Lastly I cannot forget the pool, it was just amazing. When we return to Bali we most definitely will stay at this hotel again. Highly recommended.
2018년 10월에 2박 숙박함
답변 제공: Dewi Olyvia 님, 2018년 11월 7일
Dear Felicia Thank you for sparing your time to share your positive feedback. Our commitment is to provide excellent service to each and every one of our guests and we are delighted to know that we exceed your expectations with our services and facilities. Your wonderful feedback is shared to our team. . We are sure that other travelers will value reading your recommendations. Let me know directly at gm@wyndhamdreamlandbali.com to plan your next visit. Can't wait to welcoming you back to Wyndham Dreamland Resort Bali, where the great dream escape experience awaits. Thank you and regards, Jennifer Suryadi General Manager - Wyndham Dreamland Resort Bali

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I think the Hotel should provide more shuttle service to nearby attraction and to & fro from air port
2018년 10월에 3박 숙박함
답변 제공: Dewi 님, 2018년 11월 29일
Dear valued guest Thank you for taking the time to share your experience with us. Your feedback is valued and we are all looking forward to welcoming you back soon again to have seamless holiday escape.. Welcoming you back soon, Jennifer Suryadi Generalt Manager - Wyndham Dreamland Resort Bali

8/10 - 좋아요

Hanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bra hotell, nära till stranden! Supertrevlig personal som hjälpte till med allt vi efterfrågade. Enda minuset var att maten på hotellet var rätt dyr och inte speciellt smakrik
2018년 10월에 9박 숙박함
답변 제공: Dewi Olyvia 님, 2018년 11월 7일
Dear Hanna Thank you for taking the time to share your great holiday experience. It gives us great pleasure to know that you had a memorable stay at Wyndham Dreamland Resort Bali with the attentive and warm service given by our associates. Your kind words has been shared to the team. We do hope that we will have the opportunity to welcoming you back to the resort and allow us to reinstate ourselves in your good faith. Best regards, Jennifer Suryadi General Manager - Wyndham Dreamland Resort Bali

10/10 - 훌륭해요

Amanda

Had a great stay
Contrary to what is said here in the site when I booked the place has a 24 hour concierge so you can check in at any time you arrive which is very convenient especially for us whose group arrived at like 3am. They were very nice and helpful. The room was nice and spacious and very clean. I had thought it would not be nice because of past reviews but it was way above what I had expected it to be. The food is also very good and was priced very competitively. Whenever you called the house keeping they were prompt. The only thing I would say they should do is remove the left over food if any in the room. We ordered breakfast in the room and was expecting it to be out when we came back at night but they felt those we didn’t touch to leave it. We had to call for them to take it out. Their facilities are also nice, the swimming pool is big. Airport transfers can also be arranged through them. I think the rooms are good value for the money you pay. It is family friendly resort as well. They have villas if you wish but we stayed in a regular room. I just suggest that you rent a car with driver when you stay in this location which is abundant and cheap in Bali so you can go around. If you want peace and quiet this is the place for you. They also have a beach close by and is nicer than the ones I saw at Jimbaran and seminyak area. I would definitely stay here again next time. They did not disappoint. What they had on their photos was the exact same one I had arrived too.
2018년 9월에 4박 숙박함
답변 제공: Dewi Olyvia 님, 2018년 9월 17일
Dear Amanda, Thank you for sharing your wonderful experience during your stay with us. We pride ourselves on providing personalized service to all our guests and I am thrilled to know that my team has provided you with a great memorable holiday experience with us. Your positive comment is shared with the team, as I know this will motivate them to always deliver the best. We sincerely look forward to welcoming you back for another memorable and relaxing stay. With Best Regards, Jennifer Suryadi Resort Manager - Wyndham Dreamland Resort Bali