외관

수퍼 8 바이 윈덤 녹스빌 여행 후기

2 out of 5
수퍼 8 바이 윈덤 녹스빌
2205 N Lincoln St, Knoxville, IA

이용 후기

6.8
평점 10 - 훌륭해요. 235개 이용 후기 중 52개" "
평점 8 - 좋아요. 235개 이용 후기 중 59개" "
평점 6 - 괜찮아요. 235개 이용 후기 중 60개" "
평점 4 - 별로예요. 235개 이용 후기 중 43개" "
평점 2 - 너무 별로예요. 235개 이용 후기 중 21개" "

6.8/10

청결 상태

7.4/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Bonnie

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The chair to the desk in our room was broken. Hurt my husband's back when he sat in it and found out. Luggage cart is broken. Key cards for rooms didn't work half The time cable box kept resetting itself. So we couldn't watch anything. Hardly wasnt any breakfast, just cereal and milk and toast. Employee at front desk did not know how to do his job. Only one employee was on duty and I would like my money back. Very unsatisfied with my stay
2024년 1월에 1박 숙박함
답변 제공: D.C. Hotel Management 님, 2024년 1월 25일
Dear Bonnie, We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future. Sincerely, D.C. Hotel Management

10/10 - 훌륭해요

Joshua

2023년 12월에 1박 숙박함
답변 제공: D.C. Hotel Management 님, 2024년 1월 25일
Dear Joshua, Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are glad you found our rooms clean. We look forward to seeing you again soon. Sincerely, D.C.

10/10 - 훌륭해요

chrystle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: D.C. Hotel Management 님, 2023년 12월 31일
Dear Chrystle, Thank you for your evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon. Sincerely, D.C.

4/10 - 별로예요

Jonathon

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Locked cards in room accidentally and went to front desk to get a new one and no one there. Had a phone and said to push 0 and stay till answered and no answer. Waited in car and called every 10 minutes and nothing. After 1:45 minutes guy shows up
2023년 12월에 1박 숙박함
답변 제공: D.C. Hotel Management 님, 2023년 12월 31일
Dear Jonathon, We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future. Sincerely, D.C.

10/10 - 훌륭해요

Gregory

2023년 9월에 2박 숙박함
답변 제공: D.C. Hotel Management 님, 2023년 11월 27일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 - 괜찮아요

Barb

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: D.C. Hotel Management 님, 2023년 9월 30일
Dear Barb, Thank you for your evaluation and feedback. We hope you will give us another opportunity to better serve you in the future. Sincerely, D.C.Hotel Management

4/10 - 별로예요

Deb

가족 여행
좋아요: 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: D.C. Hotel Management 님, 2023년 8월 28일
Dear Deb, We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future. Sincerely, D.C.

8/10 - 좋아요

Charlotte

2023년 8월에 1박 숙박함
답변 제공: D.C. Hotel Management 님, 2023년 8월 28일
Dear Charlotte, Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon. Sincerely, D.C.

10/10 - 훌륭해요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: D.C. Hotel Management 님, 2023년 8월 16일
Dear Brandon, Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon. Sincerely, D.C.

10/10 - 훌륭해요

Janell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!
Great welcome by Corey at front desk. Clean and comfortable. Great stay.
2023년 7월에 1박 숙박함
답변 제공: D.C. Hotel Management 님, 2023년 8월 16일
Dear Janell,, Thank you for your evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you received a great welcome. We are glad you found everything clean and comfortable and had a great stay. We look forward to seeing you again soon. Sincerely, D.C.

10/10 - 훌륭해요

Larry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean bed was adequate.not much for breakfast. Vending machines wouldn't work either.
2023년 7월에 1박 숙박함
답변 제공: DC Hotel Management 님, 2023년 7월 23일
Dear Larry, Thank you for your evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found our beds very clean and our breakfast adequate. We are sorry there was an issue with the vending machines. We look forward to seeing you again soon. Sincerely, D.C.

2/10 - 너무 별로예요

G.W.

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
First I came into the building to check in and the person at the desk could not communicate with me and I had to call on a phone to talk to someone that was not much better just to get checked in, he was not even onsite. We then went into the room and right away I see a completely exposed light socket on the wall between the bed and stand. I have a six year old with me so that was unsettling. Then my wife asked me to look at the bathroom because there was a hole showing in the shower because the cover was not on the shower spout correctly. This had to be the worst stay I have ever had at any facility that I can remember. Never again will I stay at a super 8 anywhere.
2023년 7월에 1박 숙박함
답변 제공: DC Hotel Management 님, 2023년 7월 13일
Dear GW, We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future. Sincerely, D.C.

10/10 - 훌륭해요

Kevin

2023년 7월에 1박 숙박함
답변 제공: DC Hotel Management 님, 2023년 8월 16일
Dear Kevin, Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon. Sincerely, D.C.

10/10 - 훌륭해요

Ovid

2023년 6월에 1박 숙박함
답변 제공: DC Hotel Management 님, 2023년 7월 13일
Dear Ovid, Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon. Sincerely, D.C.

6/10 - 괜찮아요

Brian

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It’s a super 8 in Knoxville do the expectations weren’t too high. The room was ok but dirty. I think housekeeping only changes out towels and bed sheets. The whole place could use a through cleaning.
2023년 6월에 2박 숙박함
답변 제공: DC Hotel Management 님, 2023년 7월 13일
Thank you for your evaluation and feedback. We will pass your comments to our housekeeping department. We hope you will give us another opportunity to better serve you in the future. Sincerely, D.C.

10/10 - 훌륭해요

Steven

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: DC Hotel Management 님, 2023년 7월 13일
Dear Steven, Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon. Sincerely, D.C.

8/10 - 좋아요

Bonnie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very helpful!
2023년 5월에 2박 숙박함
답변 제공: DC Hotel Management 님, 2023년 6월 3일
Dear Bonnie, Thank you for your positive evaluation and feedback. We are glad you found our staff helpful. We hope to see you again soon.Sincerely, DC

4/10 - 별로예요

Melissa

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Review
Hotel needs to be updated. Very outdated
2023년 5월에 1박 숙박함
답변 제공: DC Hotel Management 님, 2023년 6월 3일
Dear Melissa, Thank you for evaluating our property. We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations in the future. Sincerely, DC

2/10 - 너무 별로예요

Stacey

가족 여행
별로예요: 청결 상태, 직원 및 서비스
We stayed for two nights in a single room with a king bed. The room was decent sized. I noticed right away how dirty the bathroom was; hair all over the shower, mirror and floor, the caulking around the stool was coming off and sticking out, the area between the mirror and sink was really nasty with toothpaste splatter and gunk. The floor was tile but there was soap scum on the floor (I used my fingernail and got some of it off; Yuck! After flushing the toilet, the stool ran and didn't shut off. When the person next door used water, it made our toilet run more. This is supposed to be a pet free hotel and the lady next to us had a little dog and a German Shepherd; they were not service dogs! The German Shepherd kept barking. The breakfast was really sad. You could make waffles, have cold cereal or a honeybun. They had community shared milk, bread, butter and peanut butter. The trash was overflowing in the breakfast area and this was at 7AM. Breakfast started at 6AM. I complained to the manager on staff, Corey, about how dirty our room was and he said he could check us now (we still had one night to stay) and be done with it since we weren't happy. He was extremely rude. Also, our room wasn't cleaned after the first night. We were shorted towels, bed wasn't made, floors swept, no new cups, etc. Don't waste your money on this place it's disgusting! The manager is rude and not willing to make anything right to accomodate the dirty room.
답변 제공: Corey 님, 2023년 5월 22일
Not sure why such comments and review. It seems you were unhappy about something else and took that out on property, we did discuss and offered you to not charge the night and checkout since there were too many things wrong as per your feedback, but you wanted to continue to stay, one of your party member did talked to us and said all was fine. Please check the service dog policy.

4/10 - 별로예요

Deb

가족 여행
별로예요: 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: DC Hotel Management 님, 2023년 5월 27일
Dear Deb,Thank you for evaluating our property. We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations in the future. Sincerely, DC

8/10 - 좋아요

Christa

가족 여행
좋아요: 직원 및 서비스
When checking in the desk person noticed that Travelocity had canceled our reservation. I booked this and paid for it in January. They had to scramble and find us a room, they only had one left. The desk person was very nice and I was thankful that they had a room for us. They said Travelocity had done this to another guest the day before. I will think twice about using Travelocity again.
2023년 5월에 1박 숙박함
답변 제공: DC Hotel Management 님, 2023년 5월 27일
Dear Christa, Thank you for your positive evaluation and feedback. We are so sorry you had an issue with Travelocity. We are glad we were able to remedy the problem to your satisfaction. We hope to see you again soon.Sincerely, DC

4/10 - 별로예요

Doug

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This place does minimal maintenance to the rooms and property. The room was dirty, no water pressure. The shower screamed when you turned it on. Screen was half there. Save your money and find a better place to stay. .will not be back
2023년 5월에 1박 숙박함
답변 제공: Corey 님, 2023년 5월 8일
Not sure why you wrote such review, there was nothing wrong with shower we showed you instruction on shower panel as “pull” to operate which you didn’t pay attention. It worked just fine in your presence.

6/10 - 괜찮아요

Lillian

2023년 5월에 1박 숙박함
답변 제공: DC Hotel Management 님, 2023년 5월 27일
Dear Lillian,Thank you for evaluating our property. We look forward to seeing you again soon.Sincerely, DC

2/10 - 너무 별로예요

Robert

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smelly and poorly maintained.
2023년 1월에 4박 숙박함
답변 제공: DC Hotel Management 님, 2023년 7월 13일
Dear Robert, we apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you. Sincerely, D.C.

8/10 - 좋아요

Maggie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
2022년 11월에 1박 숙박함

8/10 - 좋아요

Robin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only negative remark I have is that all the wall outlets were full. The only outlet available was on the desk across the room. It would have been nice to plug my phone in by the bed since it’s also my alarm clock.

8/10 - 좋아요

Stephen 님, Lisbon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

6/10 - 괜찮아요

Rebecca

So-so
Clerk was rude, too busy watching TV in the lobby. Breakfast sucked. No one around when checking out, waited 27 minutes, no clerk to be found
2022년 10월에 1박 숙박함

8/10 - 좋아요

Becky

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Needed handicapped accessible room, but only one available only had one bed. I was travelling with my son, and neither one of us is comfortable sharing a bed. Also, the door and pathways were too tight to get in with the wheelchair. Only real issue we had.
2022년 10월에 2박 숙박함

6/10 - 괜찮아요

Timothy J

출장 여행
별로예요: 직원 및 서비스
Just wanted my coffee mug back
All went pretty well except for the checkout the next morning. I inadvertently left my coffee mug locked in my room. I did not realize this until after I dropped my key in the lock box. There were no attendants at the front desk. I left three messages on the nearby phone, one at 6:50 AM, one at 7:15 AM, and another at 9:40 AM. These did not get returned to me until after 5:00 PM and when I was over 175 miles away. Frustrating that there was no one one site to speak with and no one returning my call until after business hours. The manager did not even offer to send the cup to me but requested that if I wanted it I could have someone come by and pick it up. Don't believe I'll be staying in this hotel again. Not happy.
2022년 8월에 1박 숙박함

4/10 - 별로예요

Kara

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Couch had stains. Water in shower not hot
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for a night after the races. Staff was very friendly; room was clean and comfortable (with a couple little quirks :), parking was ample. No complaints at all. Looking forward to my next visit.
2022년 7월에 3박 숙박함

8/10 - 좋아요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 7월에 3박 숙박함

8/10 - 좋아요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was very clean up to date and easy to locate. the local area was very beautiful and plan to be back next year and catch a Knoxville race
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Bob

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Outdated property and rooms.
2022년 7월에 1박 숙박함

8/10 - 좋아요

Lisa

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Nice walking distance from race track.
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Lonnie

2022년 7월에 1박 숙박함

4/10 - 별로예요

Melissa

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Review
The staff is nice but the hotel needs some work. The toilet didn't flush down each time causing a need for multiple flashes.
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Justin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
There for the races not the super 8
No complaints
2022년 7월에 1박 숙박함

8/10 - 좋아요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Small Town Motel
We found this motel to be clean and comfortable. Just what we hoped for on our weekend getaway to the races!
2022년 6월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 2박 숙박함

4/10 - 별로예요

Cheryl

가족 여행
별로예요: 청결 상태, 객실의 편안함
Hotel was nothing like photos. Older not so clean. Had to take QUICK showers because tub drain was slow. Shower at night and water would be ankle deep still the next night. Reported.
2022년 6월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

단체 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
The rooms were small and outdated and was woke up several times by house keeping at the door. Ants were a problem.
2022년 6월에 2박 숙박함

6/10 - 괜찮아요

Pete

2022년 6월에 2박 숙박함

10/10 - 훌륭해요

Kerry

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was very good very safe
2022년 6월에 1박 숙박함

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 6월에 2박 숙박함

10/10 - 훌륭해요

Shawn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 2박 숙박함

2/10 - 너무 별로예요

Tom

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The bathroom was disgusting! Toilet was dirty! Bath tub was absolutely disgusting! I will never stay here again!
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Joe

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and close to racetrack.
2022년 5월에 1박 숙박함

6/10 - 괜찮아요

Angela

별로예요: 청결 상태
When we arrived at our room the cleaning lady was still cleaning the room. Had to wait about 10 mins to get into the room. Mind you there was only a few people even staying there. Bathroom was not very clean. The bath tub drained very slow. Water was ankle deep by the time I finished showering.
2022년 5월에 1박 숙박함