숙박 시설 입구

포이츠 코브 리조트 앤드 스파 여행 후기

4 out of 5
포이츠 코브 리조트 앤드 스파
9801 Spalding Rd, Pender Island, BC

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 251개 이용 후기 중 129개" "
평점 8 - 좋아요. 251개 이용 후기 중 69개" "
평점 6 - 괜찮아요. 251개 이용 후기 중 35개" "
평점 4 - 별로예요. 251개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 251개 이용 후기 중 7개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Katie

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Devon

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at Poets Cove are absolutely fantastic. I would come back just for them! I loved the view and how relaxing it is here.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful setting very quiet.
2024년 3월에 3박 숙박함

8/10 - 좋아요

Courtney

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Tim

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

James

2024년 1월에 2박 숙박함
답변 제공: FOS Simon 님, 2024년 1월 15일
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a great experience with us. Your positive feedback means a lot to our team. We hope to welcome you back soon!

10/10 - 훌륭해요

richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: FOS Simon 님, 2024년 1월 13일
Thank you fro the rating! We enjoyed the time you stayed with us.

10/10 - 훌륭해요

hao

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: FOS Simon 님, 2024년 1월 11일
Thank you for the 5 stars

6/10 - 괜찮아요

Olena

단체 여행
좋아요: 청결 상태, 직원 및 서비스
No sea view as promissed
2023년 12월에 2박 숙박함
답변 제공: Illia 님, 2023년 12월 30일
Dear Olena, Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your comments and are pleased to hear about your experience. Your input is valuable to us, and we are constantly working to enhance our services. We hope to have the opportunity to welcome you back and provide an even more enjoyable stay. If there are any additional details you would like to share or if you have further suggestions, please feel free to reach out to us directly. Thank you again for choosing our hotel, and we look forward to hosting you again in the future. Best regards, Guest reception,Illia

10/10 - 훌륭해요

Deborah A

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing staff, outstanding food and service. We would recommend Poets Cove to anyone looking for peace, quiet and next level dining. Our Christmas dinner was the best we have ever had. We thoroughly enjoyed our 5 night stay. Thank you Poets Cove. Veey memorable!!
2023년 12월에 5박 숙박함
답변 제공: FOS Simon Rempel 님, 2024년 1월 7일
Thank you for taking the time to share your experience at Poets Cove Resort. We are thrilled to hear that you enjoyed your stay with us and that our staff, food, and service exceeded your expectations. We appreciate your recommendation and look forward to welcoming you back soon. Thank you again for choosing Poets Cove Resort for your Christmas dinner and 5-night stay. We are glad to hear that it was a memorable experience for you.

10/10 - 훌륭해요

Jessie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort is situated in a beautiful location. Staff were extremely welcoming and learned my name immediately, and remembered details I shared sour myself. The food in the restaurant was excellent as well. I got great recommendations for local sights and activities. The hot tub had low water, and one of the walls in my room had some damage, but overall the rooms were lovely and the amenities were great (I still used the hot tub daily, I just couldn’t use the jets). I had such a tranquil stay, I would (and will) return in a heartbeat. Of note, if you are staying in a suite in the inn, plates and cutlery are not provided (nor is a microwave), so if you are bringing any food, it would be wise to bring basic dining accessories.
2023년 12월에 3박 숙박함
답변 제공: FOS Simon Rempel 님, 2024년 1월 7일
Thank you for taking the time to share your experience at Poets Cove Resort. We are thrilled to hear that you enjoyed your stay with us and that our staff, food, and service exceeded your expectations. We appreciate your recommendation and look forward to welcoming you back soon. We apologize for the inconvenience caused by the low water in the hot tub and the damage on one of the walls in your room. We will make sure to address these issues promptly. Thank you for bringing this to our attention. We hope to provide you with an even better experience during your next stay. Thank you again for choosing Poets Cove Resort for your tranquil getaway.

10/10 - 훌륭해요

Maire

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely visit with an excellent Christmas meal.
2023년 12월에 2박 숙박함
답변 제공: FOS Simon Rempel 님, 2024년 1월 11일
Thank you for choosing Poets Cove Resort for your Christmas meal. We are thrilled to hear that you had a lovely visit and enjoyed your meal. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.If there was anything specific that you enjoyed about your experience at the resort, please do not hesitate to let us know. We are always looking for ways to improve our guests’ experience and feedback is greatly appreciated.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: FOS Simon 님, 2024년 1월 11일
Thank you for the 5 stars

10/10 - 훌륭해요

Darren

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Despite Pender Island being a primarily summer destination, the staff and management at Poets Cove have done a great job at delivering in the off-season! The staff were all great, as was the pool and spa. Swimming in an outdoor pool followed by a dip in the hot tub in November on the West Coast! So relaxing. The food options were delicious…compliments to the chef and kitchen staff.
2023년 11월에 2박 숙박함
답변 제공: FOS Simon Rempel 님, 2024년 1월 7일
Thank you for taking the time to share your experience with us! We’re thrilled to hear that you enjoyed your stay at Poets Cove Resort and that our staff and amenities exceeded your expectations. We take pride in providing exceptional service and creating memorable experiences for our guests, and we’re delighted to hear that we succeeded in doing so for you. We’re open year-round and look forward to welcoming you back soon, whether it’s for a summer getaway or a cozy winter retreat. Thank you again for choosing Poets Cove Resort!

6/10 - 괜찮아요

Haydn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
For the price point the units should be better maintained. The black sealant for the windows had dripped down onto the window sills and walls, the walls needed painting as the dry wall was marked and you could tell where a picture used to hang, the dining room table was very worn and at least needed a table cloth
2023년 11월에 2박 숙박함
답변 제공: FOS Simon Rempel 님, 2024년 1월 7일
I’m sorry to hear that your experience did not meet your expectations. We appreciate your feedback and will use it to improve our services. Please know that we take all guest concerns seriously and will address the issues you mentioned with our maintenance and housekeeping teams. We hope that you will consider staying with us again in the future and giving us another chance to provide you with the exceptional service and experience that we are known for. Thank you for choosing Poets Cove Resort!

10/10 - 훌륭해요

Tony

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great weekend here with our friends. Loved the hot tub grwat food.
2023년 11월에 3박 숙박함
답변 제공: FOS Simon Rempel 님, 2024년 1월 10일
Thank you for taking the time to share your experience with us. We’re thrilled to hear that you had a great weekend with your friends and enjoyed the hot tub and food. We’re glad that we could help make your stay a memorable one.We hope to have the pleasure of welcoming you back soon!

10/10 - 훌륭해요

Bruce

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly atmosphere
2023년 11월에 3박 숙박함
답변 제공: Guest reception, Illia 님, 2023년 11월 20일
Good evening, Bruce.Thank you for your kind words! We're delighted to hear you enjoyed your stay. Our team works hard to ensure our guests have a memorable experience, and we look forward to welcoming you back soon!

8/10 - 좋아요

Claire

2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Ian

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Phillip

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a beautiful resort on a small island between Vancouver and Vancouver Island. It inhabits a peaceful bay with lovely facilities. You do need some form of transportation to get around the Island and we had a hire car for that purpose. But the accommodation, the staff, the location and the experience were all top rate.
2023년 7월에 3박 숙박함
답변 제공: FOS Simon Rempel 님, 2024년 1월 11일
It’s great to hear that you found the accommodation, staff, location, and experience to be top-notch. It’s also good to know that you had a hire car to get around the island, as transportation can be challenging on small islands.Thank you for sharing your experience with us. I hope you have the opportunity to visit Poets Cove Resort again in the future!

6/10 - 괜찮아요

Liudmila

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

fran

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Taratibu

2023년 8월에 5박 숙박함

8/10 - 좋아요

Jarmie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love the place and the warm/hot pools
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Brent

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Khaled

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and tidy place. Me and my family loved it. Would love to go again and again
2023년 8월에 1박 숙박함

8/10 - 좋아요

julius

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
mooi uitzicht
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Malkit 님, Surrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We like the place .....but.....If you're going to call it a Resort and Spa, you can't say the spa is closed down. They say due to Covid but I thinks it's probably a staffing issue, after all they are on an small island Also, the restaurant does not serve breakfast except for weekend? They ask you to go the cafe but it's only has coffee and muffins. This is annoying as you have to leave the resort and the restaurant options on the island are very limited. I think Poets Cove resort really needs to invest in having those amenities. otherwise people will not go there or recommended it when you consider the ferry cost to get there.
2023년 8월에 2박 숙박함

8/10 - 좋아요

Correne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Our accommodation in an oceanfront lodge room was nice, although the resort is a bit tired for the price. The view and the deck were great! The room itself was nice, although I found the mattress to be a bit soft. I enjoyed the desk/chair as a seating option. There were limited breakfast options during the week (no gluten free in the cafe) as we had no cooking facilities. There were actually few breakfast options on the island Mondays and Tuesdays. It would be advantageous for the cafe to have a packaged egg frittata (or something similar) and a fruit cup available. These issues may be a result of staffing shortages. Overall a great stay, with lots of places to explore on the island!
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

Kanwalpreet

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Bret

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing views!
2023년 8월에 3박 숙박함

6/10 - 괜찮아요

Matthew

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Maire

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Promised early check in and didn’t actually get it. Told to return at 2pm and weren’t able to check in until 4pm. Disappointing.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Winifred

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We like the serenity of the place. Very peaceful. However, our balcony was a very dirty and showers and bathtub needed more attention for cleanliness. No ice available for our medication‘s that needed to be kept cold.
2023년 7월에 2박 숙박함

8/10 - 좋아요

nigel

2023년 7월에 3박 숙박함

8/10 - 좋아요

Carol

2023년 7월에 3박 숙박함

6/10 - 괜찮아요

Brianne

2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Mackenzie

2023년 7월에 3박 숙박함

8/10 - 좋아요

Sam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 3박 숙박함

8/10 - 좋아요

Ziba

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful resort
2023년 6월에 2박 숙박함

8/10 - 좋아요

Christy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was very nice, maintenance was going on but was not bothersome, needs to be done to keep thing’s looking good. Staff was polite and friendly. Great place to moor your boat.
2023년 6월에 2박 숙박함
답변 제공: michael 님, 2023년 6월 8일
We are so glad you enjoyed your time here at Poets Cove! Thanks for taking the time to review.

8/10 - 좋아요

reza

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property need to have a/c
2023년 5월에 2박 숙박함
답변 제공: Michael 님, 2023년 5월 23일
Thank you for taking the time to review! We do rely on the cool ocean breezes that refresh our rooms, and fans are available on request. We are happy to see you did enjoy your stay otherwise and we look forward to hosting you again!

10/10 - 훌륭해요

Geoff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함
답변 제공: michael 님, 2023년 6월 8일
Thanks for taking the time to review! We are happy to see you enjoyed your stay.

10/10 - 훌륭해요

Pegah

2023년 4월에 2박 숙박함
답변 제공: Michael 님, 2023년 4월 29일
Thank you so much for your kind review. We look forward to hosting you again on your next trip to the cove.

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: Michael 님, 2023년 5월 6일
Thanks for taking the time to leave your kind review. We look forward to hosting you again on your next trip to Pender Island!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing Getaway with Fido
Fantastic stay at Poets Cove. We came with our little Fido and he felt right at home in our room. We were facing the Marina and spent most of the day enjoying the view and calm of the ocean while lounging in the room's soaker tub. The restaurant was really convenient and the food was solid - We really liked the Salmon dish. Once the spa re-opens, we would definitely come back again.
Low tides in the morning makes a good walk with our dog
2023년 4월에 3박 숙박함
답변 제공: Michael 님, 2023년 4월 10일
Thank you so much for your lovely review. We will be happy to host you and Fido again when you find yourself back here on Pender Island!

8/10 - 좋아요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Check in at 4pm is not convenient and is a long time to wait to get checked in. Beautiful place.
2023년 3월에 1박 숙박함
답변 제공: Michael 님, 2023년 4월 6일
Thanks so much for your positive review! While we are often able to allow guests to check in early, busy days do occur where our 4pm check in time is necessary to ensure the accommodations are ready for guest's enjoyment. We look forward to hosting you again on your next trip to Pender Island!

6/10 - 괜찮아요

Camille

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I have been to poets cove many times over the years. My last 2 visits have been beyond disappointing because of the filthy cottages. Back in the day it felt like luxury to stay there. Now it’s just dirty. It honestly just feels so disrespectful to the customers who pay very high prices for these accommodations. The grounds are kept beautifully but once you enter the cottage you feel like the owners of this establishment just don’t care and have zero standards for the comfort of the guests.
2023년 3월에 4박 숙박함
답변 제공: Michael 님, 2023년 4월 6일
Thank you for taking the time to review. We apologize for the issues you had during your stay and are addressing this with our housekeeping team. We do hope you choose to allow us to host you once again to show our commitment to providing the best guest experience possible.

10/10 - 훌륭해요

John

2023년 3월에 3박 숙박함
답변 제공: Michael 님, 2023년 4월 13일
Thank you so much for your kind review! We look forward to hosting you on your next trip to Pender Island.

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well run
2023년 3월에 3박 숙박함
답변 제공: Michael 님, 2023년 3월 23일
Thanks so much for your kind review! We look forward to hosting you on your next trip back to Pender Island.