8/10 - 좋아요
Susan
출장 여행
2024년 8월 5일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
My room was ready on arrival for an early check in as requested. On arrival the room was clean with everything that was stated in place. The hotel was clean and comfortable with a good restaurant and cafe. Staff were generally polite and friendly.
The one downside was that my room was not serviced at all and I was there for 6 nights. On the third day I informed reception that the room had not been serviced, the toilet roll had run out and that I had left the bin outside the door all day and it had been ingnored. The bin was then promptly emptied and toilet roll and water was delivered to my door. However, no staff member arrived to clean the room. This was disappointing.
Susan
2024년 7월에 7박 숙박함