책상, WiFi, 침대 시트
예약 가능 여부 확인

스노윈검스 여행 후기

3 out of 5
스노윈검스
Plum Pine Rd, Smiggin Holes, Smiggin Holes, NSW

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 49개 이용 후기 중 24개" "
평점 8 - 좋아요. 49개 이용 후기 중 22개" "
평점 6 - 괜찮아요. 49개 이용 후기 중 1개" "
평점 4 - 별로예요. 49개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 49개 이용 후기 중 0개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Friendly staff and service, particularly in the restaurant. The room & bed was really comfy but unfortunately couldn’t sleep as the walls are paper thin. We could hear all of the staff conversations in the hallway at 9pm at night, all crying children, as well as the loud shower pressure of the room next door very early in the morning.
2021년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 6월에 1박 숙박함

10/10 - 훌륭해요

Catherine Chen

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely helpful staff and great meals, dinners always delicious and excellent bacon and herbed mushrooms at breakfast
2020년 7월에 3박 숙박함

10/10 - 훌륭해요

Matty 님, Sydney

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Great place to stay. The staff are fantastic treat you like me of the family. The meals and service was great.
2020년 7월에 2박 숙박함

10/10 - 훌륭해요

Kathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Feel like your part of the family
Amazing food 5 star rating, the staff were wonderful and joined us after dinner for a quiet drink around fire social distancing. Lea and her staff are so accommodating, nothing was ever too much to ask for. You can smell the freshness when you walk in the room as everything is sanitised. We stayed when the first big dump on snow fell on resort and the staff were just as excited as us. Henk and Lea organised to pick us off at Sawpit Creek and drop us off at the end of our stay which worked out perfect as the snow was too deep and you would have been stuck if you tried to stay.
This is the actual chalet and car park.
2020년 7월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s in the snow and surrounded by snow. Great bar lounge area. Good alpine type architecture.
2019년 8월에 1박 숙박함

10/10 - 훌륭해요

Wendy 님, Sydney

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great service and breakfast and dinner was really fantastic
2019년 7월에 1박 숙박함
답변 제공: Lea 님, 2019년 7월 30일
Thankyou So much glad you enjoyed your stay with us

8/10 - 좋아요

실제 이용하신 고객

2019년 6월에 1박 숙박함
답변 제공: Lea 님, 2019년 7월 30일
Thankyou for your review glad you enjoyed your stay with us

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great access to snow
Great location with ample breakfast and dinner included.
2018년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location and service
Had a great time. Great for families. Clean tidy presentation. Staff were very helpful and friendly.
2018년 8월에 2박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great stay in the snow. Staff was amazing, friendly and welcoming. The beautiful 3 course dinners each night were so appreciated. Huge servings of deliciousness. Snowy Gums is comfy and felt like a home away from home. Thanks to all for a wonderful few days
2018년 8월에 3박 숙박함
답변 제공: Lea 님, 2018년 8월 15일
Thankyou for your review so glad you enjoyed your stay with us it was a pleasure to have you. Hope to see you again next season kindest Regards Lea

10/10 - 훌륭해요

DB 님, Canberra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
booked at the last minute but was a great surprise with the whole experience. Staff were awesome, food was great and cant fault anything.
2018년 8월에 1박 숙박함
답변 제공: Lea 님, 2018년 8월 10일
Thankyou for choosing to stay with us and so glad you enjoyed your stay see you again next season

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Food was excellent, location was really good. Nice place to stay
2018년 7월에 4박 숙박함
답변 제공: Lea 님, 2018년 8월 5일
So glad you enjoyed your stay with us. Looking forward to seeing you again soom

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The go for on the snow
Really nice vibe. The food was included that meant the value made sense. Heaps of space too. We had two families there, the kids loved it. There was a spa and sauna that were closed for cleaning - I'm not sure if that's the normal.
2018년 7월에 2박 숙박함
답변 제공: Lea 님, 2018년 8월 5일
Thankyou for your feedback. Glad you enjoyed your stay with us. Sorry about the Spa being closed we ensure our spa is maintained to the highest standards and sometimes that means we need to close it until our chemical levels are perfect. Once again we do apologies

8/10 - 좋아요

Donald

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Lovely end of season weekend
Good; Fortunate to get on site parking so access really easy Dinner and breakfast included. Good quality and substantial Friendly staff with good advice Big, clean comfortable room Not so Good Thin walls so noise in corridor can be loud. Not clear from hotels.com that needed to book parking asap Did not clear snow from walkway to driveway so was tricky to walk at night Overall Pretty good value for money for an on snow stay. Would have no problems about going back to Snowy Gums (may bring a snow shovel though :))
2017년 9월에 2박 숙박함

8/10 - 좋아요

annie 님, sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice lodge in the snow about 150m from lifts
Very comfortable place to stay, very nice staff, everything you need right there. Would definitely stay again and would recommend to friends.
2017년 9월에 2박 숙박함

8/10 - 좋아요

Steve 님, wollongong

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Snowy gums we would come back
Great location, food not great but ok Not flash but suited us perfectly for our 2 night snow trip Make sure to book parking
2017년 8월에 2박 숙박함

4/10 - 별로예요

John 님, Newcastle NSW

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Sadly Disappointing
Heating in the bedrooms lacking terribly when you needed it most. Had to huddle under blankets to stay warm. The toilet in our room was broken so that you couldn't sit on the seat, believe me, i know it sounds silly but it was very dangerous, particularly when you try to sit on the seat for the first time and end up smashed into the wall. The walls are paper thin so noise and whispers could quite easliy be heard. The beds were ok but the pillows have had it. The main meals were absolutely terrible. Two nights with deep fried chicken schnitzel. Third night a number of guests including my family had been totally forgotten about by management regarding an early dinner. When the familes arrived including mine at the normal time the kitchen had been shutdown. We were told by the cook that management had told him that everyone had been told about the early dinner. Obviously not. So the cook rustled up some; wait for it..Chicken shnitzel burgers, which had been sitting in the bay maree for quite a while. We had Sking goggles, gloves and helmet stolen from the heater room. My perception is that the current management all though polite are not up to the task of manageing this establishment. Possibly because of lack of staff or lack of management ability or lack of access to capital. With one night left to stay we decided forget it. We packed our bags and left. Didn't get much bang for a lot of bucks.
2017년 8월에 4박 숙박함
답변 제공: Management 님, 2017년 8월 17일
Thank you for your comments. It was a difficult stay and we do appreciate all feedback. It would be very nice if there was a website that rated and commented on guests. Some are more difficult to please than others but we always try our best regardless - for some however it will never be good enough. Most guest are extremely complimentary of our efforts to please and go out of our way.

6/10 - 괜찮아요

Stephen

좋아요: 청결 상태, 객실의 편안함
Average for the cost
Good size rooms, comfy bed, Wifi very poor, overall average on snow accomodation
2017년 7월에 6박 숙박함
Sorry. We have been trying for years to get better internet coverage. This year they approved satellite internet which has improved a very poor service but we are limited on what we can use. We are hoping that the NBN will be our way in the future. In todays world, the internet is important

10/10 - 훌륭해요

Greg 님, Northern Rivers

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Pleasant Surprise
I made a last minute booking in the only rooms available in the Perisher area during the July school holidays. Looking back twelve months, past reviews were not favourable. After our stay my initial trepidation was completely unfounded. It began when Henk met us at the Ski Tube Station to bring us, and our luggage, back to the lodge. Henk and Lea are the new managers of Snowy Gums and they are the perfect hosts. They are friendly, down-to-earth and attentive; willing to go the extra mile to look after guests. The food was wholesome and plentiful, very much family fare. The view from the dining room across the snow covered mountain range is spectacular. The lodge itself is a little tired, but everything was clean and comfortably warm. As skiers, I also appreciated that Snowy Gums is located next door to a ski hire shop and is only a short walk across the Smiggins Holes car park to the lifts. A great place to stay for a family ski holiday.
2017년 7월에 2박 숙박함
답변 제공: Management 님, 2017년 8월 17일
Thank you! We appreciate your comments

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Complimentary breakfast and dinner during our stay. Its not their fault but they didn't know how to cater to vegetarian dinner request, but breakfast was fine and filling. This is my honest feedback, no hard feelings. The managers were a very pleasant couple- very accommodating and cheerful and picked us up from the ski tube station and dropped us back as well.
2017년 7월에 2박 숙박함
답변 제공: Management 님, 2017년 8월 17일
Thank you for your feedback. We will certainly look into providing better vegetarian meals. It is something that is becoming very important with guests and we need to do our best to accommodate them.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Overall a nice hotel. Its worthwhile the stay if you can't find somewhere better. The hotel manager was rude to me though. When you're paying $460 a night you expect to be treated better.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location and that's about it
Manager was one of the rudest ladies my wife and I had come across,on arrival pretty much threw us the keys and pointed at the direction to our room. We stayed for 3 days,and housekeeping had not come once,had to ration the toilet paper and towels to last.Tv had 3 channels and was facing opposite to bed.Towel rack was hanging on by one screw,the list could go on and on...... Will not be staying there ever again and will certainly not recommend to anyone.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location at Smiggins. Friendly staff - always ready to help. Fine food and a family friendly lounge room.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Excellent Customer Service
Julie and her team did a remarkable job finding us accommodation and feeding my family when my wotif booking did not make it to the hotel. Even more remarkable was that the hotel had closed for the season.

10/10 - 훌륭해요

Brett

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect location for family now trip
Loved it. Management were extremely nice and very accommodating

10/10 - 훌륭해요

Glenn 님, Canberra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place, great location with great staff.
Great meals. It was nice to be able to ski from the lodge down to the lifts.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
总体不错，包的晚餐很好，还赠送饭后甜点，可惜浴巾不是每天换。

8/10 - 좋아요

Simon 님, Australia - QLD - Brisbane

좋아요: 직원 및 서비스
Facilities: Basic; Value: Over-priced, Costly; Service: Friendly, Courteous; Cleanliness: Clean; Dinner was superb! Chef is amazing. Great lounge common area.

10/10 - 훌륭해요

Stephen 님, Australia - NSW - Newcastle

좋아요: 청결 상태, 직원 및 서비스
No TV in room, power points in odd spots. No spare pillows, blankets, electric blankets, no microwave in room

10/10 - 훌륭해요

Doug 님, Australia - NSW - Wollongong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Nice ; Value: Affordable; Service: Outstanding; Cleanliness: Spotless; Dinner was exceptional both nights, lamb shanks and pork medallions.

8/10 - 좋아요

victor 님, Australia - NSW - Sydney

좋아요: 직원 및 서비스
Facilities: Basic; Value: Fair price; Service: Go the extra mile; Cleanliness: Tidy;

8/10 - 좋아요

Martin 님, Australia - NSW - Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Nice ; Value: Affordable; Service: Friendly; Cleanliness: Pleasant;

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Good; Value: Acceptable price; Service: Remarkable; Cleanliness: Spotless;

8/10 - 좋아요

JALPAN 님, Australia - NSW - Sydney

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Facilities: Ordinary; Value: Average price, expensive for a smallroom; Service: Courteous; Cleanliness: Pleasant; 8 km away from Perisher, its good so you dont have to drive much to go there

8/10 - 좋아요

Riza 님, Indonesia

좋아요: 청결 상태, 직원 및 서비스

10/10 - 훌륭해요

Norman 님, Australia - NSW - Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Above average; Value: Economical; Service: Go the extra mile; Cleanliness: Gleaming; Drop in and have a look on your way upto the snow.

10/10 - 훌륭해요

Kate 님, Australia - NSW - Sydney

좋아요: 청결 상태, 직원 및 서비스

8/10 - 좋아요

David 님, Australia - ACT - Canberra

좋아요: 청결 상태, 직원 및 서비스
Facilities: Bit cramped but OK; Value: Good value; Service: Go the extra mile; Menu choices after day of skiing were just right

8/10 - 좋아요

Millie 님, Australia - NSW - Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Good, Nice ; Value: Great deal, Bargain, Fantastic; Service: Respectful, Friendly, Courteous; Cleanliness: Pleasant, Lovely, Delightful;

8/10 - 좋아요

Tracey 님, Australia - NSW - Regional NSW

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Good; Value: Affordable; Service: Friendly, Courteous; Cleanliness: Lovely; Very comfortable accomodation, food was great

8/10 - 좋아요

Helen 님, Australia - QLD - Brisbane

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Food was also very average for the cost

10/10 - 훌륭해요

Ian 님, Australia - ACT - Canberra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

Roger

좋아요: 청결 상태, 직원 및 서비스
Facilities: Everyday; Value: Affordable; Service: Respectful, Courteous; Cleanliness: Spotless;

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I will stay here again next time if I go skiing.

10/10 - 훌륭해요

Sarah 님, Australia - NSW - Regional NSW

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Home away from home; Value: Bargain; Service: Remarkable; Cleanliness: homey;

10/10 - 훌륭해요

Ben 님, Australia - NSW - Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Good, Nice , Above average; Value: Great deal, Bargain, A steal; Service: Professional, Friendly, Courteous; Cleanliness: Spotless, Pristine, Beautiful; suitable for anyone looking for a nice place to stay after a full day at the snow

8/10 - 좋아요

Jeff 님, Australia - NSW - Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Above average; Value: Economical; Service: Outstanding; Cleanliness: Pleasant;