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애플 트리 인, 슈어스테이 컬렉션 바이 베스트 웨스턴 여행 후기

2 out of 5
애플 트리 인, 슈어스테이 컬렉션 바이 베스트 웨스턴
915 Spring Street, Petoskey, MI

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 984개 이용 후기 중 481개" "
평점 8 - 좋아요. 984개 이용 후기 중 369개" "
평점 6 - 괜찮아요. 984개 이용 후기 중 89개" "
평점 4 - 별로예요. 984개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 984개 이용 후기 중 16개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족여행
위치가 좋고 가격대비 좋았습니다.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
바깥
조용하고 깩긋하며 바깥 풍경도 좋아 날 맑은 날 가서 쉬면 좋을 듯

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was an awesome hotel with amazomg staff. There are lots of perks, including a free limo to take to and from several places. I will absolutely be staying here again.
2024년 4월에 2박 숙박함

4/10 - 별로예요

Kristopher

별로예요: 숙박 시설 상태 및 시설
Room was very clean and staff friendly, currently removing carpet so had to listen to that on a weekend. If website would of noted under construction i would of booked elsewhere or expected a discounted price.
2024년 4월에 1박 숙박함
답변 제공: Apple 님, 2024년 4월 22일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at .Sincerely,Renee

10/10 - 훌륭해요

Gustavo

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service
2024년 4월에 3박 숙박함
답변 제공: Apple 님, 2024년 4월 12일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 - 훌륭해요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and knowledgeable front desk staff. Clean hotel and rooms. Great swimming pool and whirlpool. Comfortable beds. Good breakfast. No surprises.
2024년 4월에 1박 숙박함
답변 제공: Apple 님, 2024년 4월 12일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

6/10 - 괜찮아요

Kelly

Rooms were clean but hotel needs work. Furnace, tub, bathroom fan are all very loud.
2024년 4월에 2박 숙박함
답변 제공: Apple 님, 2024년 4월 12일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

8/10 - 좋아요

Geraldine

연인과의 여행, 출장 여행
좋아요: 청결 상태
The room was clean and quiet. The beds were very comfortable but we were unable to turn off the light on the balcony. The choices for breakfast were not what we’re used to. Neither one of us cared to have biscuits and gravy so we settled for the breakfast sandwich which was okay. The dining area is quite small, the chairs are heavy and metal so there’s a lot of noise from them being dragged across the tile floor.
2024년 4월에 1박 숙박함
답변 제공: Apple 님, 2024년 4월 12일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 - 훌륭해요

Andrew

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No problems, nice place
2024년 3월에 3박 숙박함
답변 제공: Apple 님, 2024년 4월 1일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

8/10 - 좋아요

Amy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was well maintained. Our pillows were softer than we like but we slept well . Staff was great, all were friendly. Second time we have stayed.
2024년 3월에 2박 숙박함
답변 제공: Apple 님, 2024년 3월 29일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 - 훌륭해요

Ann

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the convenience of having transportation to and from around the town. The staff is always very friendly & helpful.
2024년 3월에 1박 숙박함
답변 제공: Apple 님, 2024년 3월 9일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

8/10 - 좋아요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast needs to be improved terrible coffee
2024년 3월에 2박 숙박함
답변 제공: Apple 님, 2024년 3월 9일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

8/10 - 좋아요

Rachel

2024년 3월에 1박 숙박함
답변 제공: Apple 님, 2024년 3월 29일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 - 훌륭해요

Brittany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really like the limo service they provided.
2024년 3월에 1박 숙박함
답변 제공: Apple 님, 2024년 3월 8일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

8/10 - 좋아요

maurice

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Apple 님, 2024년 3월 4일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A clean, affordable, friendly place to spend a night or two. My room was more spacious than I expected.
2024년 2월에 1박 숙박함
답변 제공: Apple 님, 2024년 2월 27일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

8/10 - 좋아요

Brenda

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
We have stayed here twice in 2024. Only negative remark - poor quality for breakfast. Nasty Instant Coffee! Need more healthy choices like whole wheat bread/bagels. The hard boil eggs (both trips) has a "strange texture and taste". Not sure if they are even real!
2024년 2월에 2박 숙박함
답변 제공: Apple 님, 2024년 2월 26일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at .Sincerely,Renee

8/10 - 좋아요

Rhonda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenience & safe
2024년 2월에 1박 숙박함
답변 제공: Apple 님, 2024년 2월 26일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 - 훌륭해요

Kristina

Very clean facilities and nice continental breakfast that had many options.
2024년 2월에 1박 숙박함
답변 제공: Apple 님, 2024년 2월 21일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

8/10 - 좋아요

Tara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Decent hotel, def like the perk of free limo service, though we didn’t end up using it. Nice having the fridge and microwave. Room was clean. Only a few short minutes from all the shopping and dining. Only a few minor gripes, the water temps in the shower fluctuated wildly for some reason, the sink stopper was broken so the sink would get backed up, and the mattress was bigger than the platform it was on so the sides of the bed sagged down. Not enough to make a big thing about, but I think ratings-wise it’s more on the average side.
2024년 2월에 2박 숙박함
답변 제공: Apple 님, 2024년 2월 16일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Renee

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Apple 님, 2024년 2월 16일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Renee

10/10 - 훌륭해요

Jeremiah

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was very nice. Staff was kind and considerate and the in room spa tub was superb. Great stay for a night in or a night out.
2024년 2월에 1박 숙박함
답변 제공: Apple 님, 2024년 2월 16일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Renee

6/10 - 괜찮아요

Richard

good location Not skier friendly sign on every door no ski boots allowed inside
2024년 2월에 3박 숙박함
답변 제공: Apple 님, 2024년 2월 9일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 - 훌륭해요

Nicola

2024년 2월에 2박 숙박함
답변 제공: Apple 님, 2024년 3월 24일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

6/10 - 괜찮아요

Steve

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Facility and furnishings are aging. Shower in our room was not good, bad fixtures.
2024년 2월에 1박 숙박함
답변 제공: Apple 님, 2024년 2월 5일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at .Sincerely,Renee

4/10 - 별로예요

Karen

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Apple 님, 2024년 2월 4일
Thank you for staying with us.

6/10 - 괜찮아요

Carmen

단체 여행
별로예요: 청결 상태
The bathrooms are extremely old. The bathtub is stained and faucets are old and leaky; the sink and bathtub have drainage issues and the water doesn't drain properly. The shower curtain is ripped and stained . I am disappointed to see these large hotel corporations taking over smaller or older hotels and just increase the price for stay. Is just about profit. Little or no improvements for the benefit of the customers. The lobby of course looks acceptable and that's about it. Hallway carpets are extremely old and show discoloration and damage being probably the original ones.
2024년 1월에 1박 숙박함
답변 제공: Apple 님, 2024년 1월 30일
Dear Douglas Newenhouse,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly at .Sincerely,Renee

10/10 - 훌륭해요

Jedediah 님, Graytown

2024년 1월에 5박 숙박함
답변 제공: Apple 님, 2024년 3월 24일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

8/10 - 좋아요

Carl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Apple 님, 2024년 1월 23일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

8/10 - 좋아요

Susan

2024년 1월에 1박 숙박함
답변 제공: Apple 님, 2024년 2월 9일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

6/10 - 괜찮아요

Barry

Good staff-old plant
2024년 1월에 2박 숙박함
답변 제공: Apple 님, 2024년 1월 19일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 - 훌륭해요

Marcia

2023년 7월에 1박 숙박함
답변 제공: Apple 님, 2024년 1월 19일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

8/10 - 좋아요

Rick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Apple 님, 2024년 1월 19일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 - 훌륭해요

Kal

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Apple 님, 2024년 1월 19일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 - 훌륭해요

Aaron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Apple 님, 2024년 1월 19일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

8/10 - 좋아요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Apple 님, 2024년 1월 19일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 - 훌륭해요

Cathy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Apple 님, 2023년 12월 31일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 - 훌륭해요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfasts are phenomenal, served honeycrisp apples when we stayed and had very nice food besides, the pool and lobby area are charming and well kept. Receptionist and other staff were very helpful and friendly. Rooms were very clean, and relaxing. Only complaint was the bed could be a bit softer! Would definitely recommend the Apple Tree Inn for stays in Petoskey.
2023년 12월에 1박 숙박함
답변 제공: Apple 님, 2023년 12월 31일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

8/10 - 좋아요

Chris

2023년 12월에 2박 숙박함
답변 제공: Apple 님, 2024년 1월 7일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

2/10 - 너무 별로예요

Chelsea

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a last minute plan to stay overnight, so I figured the front desk would match the Expedia rate. She was unable to do that, so I literally stood in front of her and booked the hotel room via Expedia. I went to my room through the outdate dingy hotel to find a room that was just as outdated so much so that it appeared dirty. The shower faucet was corroded. I could hear the gentlemen snoring in the next room. The patio door was unlocked when I arrived. I almost was too creeped out to shower but I did after a long day. I was more than glad to get out of that hotel as soon as possible. Next time I'll pay the extra bucks for the Hampton across the street. Gross!
2023년 12월에 1박 숙박함
답변 제공: Apple 님, 2023년 12월 11일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Limo was not available due to illness. Our limo driver was sick with the Flu. Sincerely, Renee

10/10 - 훌륭해요

Teresa

단체 여행
좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Apple 님, 2023년 12월 8일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 - 훌륭해요

Carrie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Apple 님, 2023년 12월 8일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

8/10 - 좋아요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel with good location.
Nice hotel and good location. Rooms and furniture are a little run down but nothing too bad. Staff excellent, very knowledgeable and friendly. The limo ride is very cool too!
2023년 12월에 1박 숙박함
답변 제공: Apple 님, 2023년 12월 8일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 - 훌륭해요

Edward

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Older building but kept up nice
2023년 11월에 3박 숙박함
답변 제공: Apple 님, 2023년 11월 28일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Renee

10/10 - 훌륭해요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice staff and rooms were very clean
2023년 11월에 2박 숙박함
답변 제공: Apple 님, 2023년 11월 28일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Renee

8/10 - 좋아요

Shannon

2023년 11월에 1박 숙박함
답변 제공: Apple 님, 2023년 12월 8일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Apple 님, 2023년 11월 12일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

8/10 - 좋아요

Heather

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had a jacuzzi room... Need to make sure housekeepers clean the jets in the tub. Also get a carpet cleaner to remove stains from the floor.
2023년 11월에 1박 숙박함
답변 제공: Apple 님, 2023년 11월 10일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at .Sincerely,Renee

8/10 - 좋아요

Dale

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful location!
2023년 11월에 1박 숙박함
답변 제공: Apple 님, 2023년 11월 9일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

4/10 - 별로예요

Judy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Old dirty carpet and furniture needs to be updated.
2023년 11월에 1박 숙박함
답변 제공: Apple 님, 2023년 11월 9일
We are in process exchanging out our furniture. Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee