숙박 시설 내 편의 시설/서비스
예약 가능 여부 확인

더 헤이븐 카오 락 여행 후기

5 out of 5
더 헤이븐 카오 락
61/4 Moo 3, Khuk Khak, Takua Pa, Phang Nga

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 304개 이용 후기 중 178개" "
평점 8 - 좋아요. 304개 이용 후기 중 101개" "
평점 6 - 괜찮아요. 304개 이용 후기 중 18개" "
평점 4 - 별로예요. 304개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 304개 이용 후기 중 1개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Woohyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
선택 기준이 명확해야 합니다.
◇투숙 기간 : 7/30-8/2 ◇아내와 커플 휴가 ◇조용한 곳을 찾다가 노키즈 존이라고 해서 예약 ☆이런 분께 추천 1. 아이들의 시끄러운 소리, 중국분들의 다소 무례한 태도, 한국 사람과의 만남 등을 피해 정말 조용한 휴가를 원하시는 분 (정말 애들은 없고, 투숙 기간중 저희 포함 아시아인은 3팀 밖에 없었음) 2. 아무 것도 하지 않고 그냥 수영하고, 쉬고, 먹고, 자는 휴가를 계획하시는 분 3. 억세스 풀로 나가 언제든지 수영을 즐기시고 싶은 분 (바로 앞의 억세스 풀이 꽤 깊고, 길어서, 본격적인 수영 가능함. 단, 억세스 풀 룸을 예약한 분에만 해당됨.) 4. 가성비를 추구하시는 분 ♤이런 분께는 비추천 1. 최신식의 깔끔한 고급 호텔을 원하시는 분 (청결함에 문제는 없으나, 호텔이 제법 오래되었음) 2. 5성급 호텔의 다양한 조식을 원하시는 분 (개취 입니다만., 조식 퀄리티나 음식은 so so임) 3. 북적거리는 파티나, 젊음을 느껴보고 싶으신 분 (선베드에서 조용히 책을 보시는 노부부 커플이 많음) 4. 다양한 액티비티나 주변 관광을 원하시는 분 (푸켓에서 1시간반 거리에 외진 곳이라 숙소에 들어가면 나오기가 쉽지 않음) 만일 이곳을 가시려면, 컵라면이나 햇반 등 뜨거운 물로 간단히 조리할 수 있는 음식을 준비하시는 것도 좋을 듯... 그치만 블로그 글에 보면 음식이 맛있다고 하신 분들도 있으니, 이건 개취로 보시는 것이 맞을 듯 합니다.
2019년 7월에 3박 숙박함
답변 제공: The Haven Khao Lak Team 님, 2019년 9월 17일
We would like to thank you your effort and time writing this comment that motivate us to keep doing our job focused on guest satisfaction. Hope to see you again soon. Best regards,

10/10 - 훌륭해요

JUMIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
더 헤이븐 카오락 후기
오래된 리조트이기는 하지만, 주변 해변과 자연경관들이 너무 멋지고 아름다웠습니다. 리조트 안에 수영장도 너무 잘되어 있어 아름다웠고 조용하게 힐링하고 싶으신분들에게 정말 추천드립니다. 직원들도 대부분 친절하였습니다^^ 하지만, 리조트에서 저녁식사를 할때 있던 여직원들이 불친절한게 조금 아쉽습니다. 그래도 나머지 직원분들이 늘 웃으면서 이야기해주시고 너무 친절했습니다. 객실에서 바퀴벌레가 나와 놀래기도 했어요 그 밖에는 너무 좋았던 기억들때문에 다시 꼭 한번 들리고 싶을정도였습니다.
2019년 7월에 4박 숙박함
답변 제공: The Haven Khao Lak Team 님, 2019년 7월 18일
Many thanks for your recent feedback. All of us here are very happy and thrilled that you are very satisfied with our resort. We hope that you will make a return visit and it will be my great pleasure to welcome you back in the near future. Thank you again for choosing our hotel. Best regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
멋진 수영장이 있는, 조용한 성인 전용 호텔
수영장과 성인 전용 호텔이란 점에서 선택했던 호텔입니다. 그 점에 있어서는 최곱니다. 넓고 잘 관리된 수영장과 조용한 호텔 분위기, 대체로 친절한 직원들, 아름다운 경관 등등. 장점이 많네요. 단점으론 위치상 너무 외진 곳이라 셔틀을 이용하지 않고 움직이려면 차비가 너무 많이 든다는 점, 그리고 조식당 외 점심 저녁을 하는 레스토랑이 달랑 하난데 맛없고 불친절하다는 점. 하지만 정문 따라 3~400여 미터 정도 깜깜한 길을 걸어나가면 맛있는 로컬 식당이 있고 미리 전화하면 픽드랍 제공한다니까 참고하세요.
2019년 6월에 6박 숙박함
답변 제공: The Haven Khao Lak Team 님, 2019년 7월 11일
Thank you very much for your review about your stay and we are glad to know that you had a great time with us and we really look forward to welcome you back soon. Best regards,

10/10 - 훌륭해요

jaemin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
휴양으로는 딱
조용하고 전반적으로 휴양하기 좋았습니다.
2017년 9월에 1박 숙박함

10/10 - 훌륭해요

Hannah

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The whole hotel is modern and very clean. The pools and plants make the complex look inviting and natural. You can walk everywhere quickly, the rooms are cozy and the beds are very comfortable. The view from the restaurant across the main pool to the sea was fantastic, especially at sunset! If you cross the main pool over a bridge, you are directly on a beautiful fine sandy beach. You have absolute peace and quiet there, there is a swing and a hammock. The food in the restaurant was delicious and the staff were always very friendly and courteous! Jeff in particular took great care of us every evening and we always felt welcome. We would book again at any time :-)
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Alexa Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 12박 숙박함
답변 제공: Ekkawi C 님, 2024년 3월 29일
Dear valued guest,Thank you for taking the time to rate your experience with us. Your feedback is invaluable and will be shared with our entire team. We eagerly anticipate the opportunity to welcome you back for another memorable holiday.

10/10 - 훌륭해요

Åke

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: The Hotel Teams. 님, 2024년 1월 7일
Dear Julie,Thank you for taking your time to sharing your experience during stayed at our hotel. We are delighted to hear that you enjoyed the stay with us. Your review will be shared to the teams to make sure they are encouraged to service next guest and creating new experiences guest love. We are looking forward to welcoming you back again.Regards,

10/10 - 훌륭해요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Ekkawi C 님, 2023년 12월 13일
Dear Guest Thank you for the rating, We are looking forward to welcoming you back in other vacation.

8/10 - 좋아요

Gregory

2023년 11월에 11박 숙박함
답변 제공: Ekkawi C 님, 2023년 12월 13일
Dear Guest Thank you for the rating, We are looking forward to welcoming you back in other vacation.

10/10 - 훌륭해요

Michael

2023년 11월에 3박 숙박함
답변 제공: The Hotel Teams. 님, 2023년 11월 29일
Dear Michael.Thank you for taking your time to sharing your experience during stayed at our hotel. We are delighted to hear that you enjoyed the stay with us. Your review will be shared to the teams to make sure they are encouraged to service next guest and creating new experiences guest love. We are looking forward to welcoming you back again.Regards,

10/10 - 훌륭해요

Jeffrey

2023년 11월에 1박 숙박함
답변 제공: Ekkawi C 님, 2023년 12월 13일
Dear Guest Thank you for the rating, We are looking forward to welcoming you back in other vacation.

4/10 - 별로예요

Michael

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Stayed at Haven many times. Unfortunately this will be the last. The spectacular main pool was unswimmable. Dirty cloudy water, sides of pool covered with algae. Maintenance of pool was being conducted during swimming hours with guest in it, not before like most hotels. Algae coming off the side walls in huge clouds by cleaning crews with guests in water. The room had no hot water for two days. Aircon smelled very musty. Lights burnt out in room. The manager was sympathetic and allowed us access to private pool that was clean. But in my opinion, not worth a return visit
2023년 11월에 1박 숙박함
답변 제공: The Hotel Teams. 님, 2023년 11월 29일
Dear Michael,Thank you for taking your time to sharing experience during stayed at The Haven Khao Lak. I’m sadly after read over your review that things were not going as your expectations. Your review is seriously raised up to the departments concern what we can do better for up coming guest. On behalf of the team, please accept my apologies for any inconvenience you may have caused.Regards,

4/10 - 별로예요

Michael

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property has spectacular pool. During stay unswimmable. Pool filter in disrepair. Causing water to become dirty with algae growing on pool. Property should have informed customers prior to arrival.
2023년 11월에 2박 숙박함
답변 제공: The Hotel Teams. 님, 2023년 11월 29일
Dear Michael,Thank you for taking your time to sharing experience during stayed at The Haven Khao Lak. I’m sadly after read over your review that things were not going as your expectations. Your review is seriously raised up to the departments concern what we can do better for up coming guest. On behalf of the team, please accept my apologies for any inconvenience you may have caused.Regards,

10/10 - 훌륭해요

Eric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay here, the pool room was perfect!
2023년 10월에 4박 숙박함
답변 제공: Ekkawi C 님, 2023년 10월 18일
Dear Guest,Thank you for your rating and feedback. We will share this with our entire staff. We eagerly anticipate welcoming you back in the near future.

10/10 - 훌륭해요

Oliver

2023년 10월에 10박 숙박함
답변 제공: The Hotel Teams. 님, 2023년 11월 29일
Dear Oliver,Thank you for taking your time to sharing your experience during stayed at our hotel. We are delighted to hear that you enjoyed the stay with us. Your review will be shared to the teams to make sure they are encouraged to service next guest and creating new experiences guest love. We are looking forward to welcoming you back again.Regards,

8/10 - 좋아요

Tommy Christer

연인과의 여행
Bra service
2023년 9월에 12박 숙박함
답변 제공: Ekkawi C 님, 2023년 10월 18일
Dear Guest,Thank you for your rating and feedback. We will share this with our entire staff. We eagerly anticipate welcoming you back in the near future.

8/10 - 좋아요

François

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vacances 2 semaines
Nous avons passé un très bon séjour de 2 semaines, le service très bien, le petit dejeuner tres complet et variés. Seul le nettoyage de la chambre laisse a désirer notamment la salle de bain. Et l'hotel est eloigné du centre de khao lak, un taxi est nécessaire car peu de navettes de l'hôtel pour s'y rendre (1 seule ou 2 par jour en cette saison). Je recommande cet hotel
2023년 7월에 16박 숙박함
답변 제공: The 님, 2023년 9월 1일
Dear Value Customer,Thank you for taking your time to sharing experience during stayed at The Haven Khao Lak. I’m sadly after read over your review that things were not going as your expectations. Your review is seriously raised up to the departments concern what we can do better for up coming guest. On behalf of the team, please accept my apologies for any inconvenience you may have caused.Regards,The Hotel Team.

8/10 - 좋아요

Regina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ein rundum zu empfehlendes Hotel der gehobenen Mittelklasse. Wir haben uns im The Haven wohl gefühlt und würden jederzeit wieder kommen. Das Hotel liegt ruhig und etwas abgelegen. Es empfiehlt sich, einen Roller zu mieten.
2023년 7월에 27박 숙박함
답변 제공: The Hotel Team. 님, 2023년 9월 1일
Dear Regina ,Thank you for taking your time to sharing experience during stayed at The Haven Khao Lak. I’m sadly after read over your review that things were not going as your expectations. Your review is seriously raised up to the departments concern what we can do better for up coming guest. On behalf of the team, please accept my apologies for any inconvenience you may have caused.Regards,

10/10 - 훌륭해요

Dilip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great pool and wonderful staff
2023년 8월에 1박 숙박함
답변 제공: The Hotel Team. 님, 2023년 9월 1일
Dear Dilip,Thank you for taking your time to sharing your experience during stayed at our hotel. We are delighted to hear that you enjoyed the stay with us. Your review will be shared to the teams to make sure they are encouraged to service next guest and creating new experiences guest love. We are looking forward to welcoming you back again.Regards,

10/10 - 훌륭해요

Cindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 11박 숙박함

8/10 - 좋아요

Leonie Vivian

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Das Hotel ist etwas abseits gelegen und präsentiert sich an ruhiger, guter Strandlage. Der Markt in Bang Niang ist mit Taxi oder Roller in 10min erreichbar. Die Zimmer sind zweckmäßig eingerichtet und entsprechen einem guten Mittelklasshotel, aber keinem 5-Sterne-Standart. Sehr schön präsentiert sich die weitläufige Poolanlage, welche sehr gut gepflegt wird. Frühstücksbuffet ist in Ordnung, aber nicht herausragend.
2023년 7월에 18박 숙박함
답변 제공: Ekkawi C 님, 2023년 8월 5일
Dear Ms.Leonie.Thank you for your valuable feedback and rating. We greatly value your input and will promptly relay this information to the relevant department for further enhancement. We eagerly anticipate the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Markus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice pool, large room.
2023년 7월에 1박 숙박함
답변 제공: Ekkawi C 님, 2023년 8월 5일
Dear Khun MarkusThank you for your valuable feedback and rating. We greatly value your input and will promptly relay this information to the relevant department for further enhancement. We eagerly anticipate the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Andrew

2023년 7월에 10박 숙박함
답변 제공: Ekkawi C 님, 2023년 7월 24일
Dear Khun Andrew Thank you for your kind words and positive feedback regarding your recent stay at our hotel. We are delighted to hear that you had an enjoyable experience with us. We truly value your satisfaction as a guest, and it would be our privilege to have the opportunity to welcome you back in the future. Should you require any further assistance or have any questions, please do not hesitate to contact us. We look forward to the pleasure of serving you again soon. Thank you and have a wonderful day!

10/10 - 훌륭해요

Samantha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: Ekkawi C 님, 2023년 7월 24일
Dear Khun SamanthaThank you for your kind words and positive feedback regarding your recent stay at our hotel. We are delighted to hear that you had an enjoyable experience with us. We truly value your satisfaction as a guest, and it would be our privilege to have the opportunity to welcome you back in the future. Should you require any further assistance or have any questions, please do not hesitate to contact us. We look forward to the pleasure of serving you again soon. Thank you and have a wonderful day!

10/10 - 훌륭해요

Jennifer

2023년 6월에 7박 숙박함
답변 제공: Ekkawi C 님, 2023년 7월 24일
Dear Khun JenniferThank you for your kind words and positive feedback regarding your recent stay at our hotel. We are delighted to hear that you had an enjoyable experience with us. We truly value your satisfaction as a guest, and it would be our privilege to have the opportunity to welcome you back in the future. Should you require any further assistance or have any questions, please do not hesitate to contact us. We look forward to the pleasure of serving you again soon. Thank you and have a wonderful day!

10/10 - 훌륭해요

Jennifer

2023년 6월에 7박 숙박함
답변 제공: Ekkawi C 님, 2023년 7월 24일
Dear Khun Jennifer Thank you for your kind words and positive feedback regarding your recent stay at our hotel. We are delighted to hear that you had an enjoyable experience with us. We truly value your satisfaction as a guest, and it would be our privilege to have the opportunity to welcome you back in the future. Should you require any further assistance or have any questions, please do not hesitate to contact us. We look forward to the pleasure of serving you again soon. Thank you and have a wonderful day!

8/10 - 좋아요

Soraya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel but needs a little bit of updating.
We had 2 deluxe rooms pool access. The pool access is great and is done at different levels so allows only 5 or so rooms can use that part of the pool. Some had only 2 rooms but a smaller area of the pool but still decent. The food was very nice and very affordable. Service was very good except for breakfast. The breakfast area is small for the size of the hotel. And we went in low season. We had to split up for one of the breakfast which was not great. Choice was good. In the area- about 10 minutes walk you have a small supermarket, a couple of massage places and a couple of restaurant. The massages came in handy as we had rain on the 2 days we were there. We tried the restaurant next door and it was good too. Cheaper than the hotel but the hotel is a bit more and very good quality. So either option is fine. They also have happy hour in the bar from 9pm for an hour. They provide a shuttle every day to go to Khao Lak centre and market at 4.15pm for 2 hours. On some days they have 2 shuttles with another at 2.15pm.
2023년 5월에 3박 숙박함
답변 제공: The Hotel Team 님, 2023년 6월 20일
Dear Khun Soraya,Thank you for taking your time to sharing your experience during stayed at our hotel. We are delighted to hear that you enjoyed the stay with us. Your review will be shared to the teams to make sure they are encouraged to service next guest and creating new experiences guest love. We are looking forward to welcoming you back again. Regards,

8/10 - 좋아요

Sean Aaron

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Property is tired and needs attention with maintenance Also very annoying when they scrub the algae of the pools during the day when busy with swimmers having to wade through floating algae this should be cleaned at night
2023년 4월에 10박 숙박함
답변 제공: The Hotel Team. 님, 2023년 5월 14일
Dear Sean Aaron ,Thank you for taking your time to sharing experience during stayed at The Haven Khao Lak. I’m sadly after read over your review that things were not going as your expectations. Your review is seriously raised up to the departments concern what we can do better for up coming guest. On behalf of the team, please accept my apologies for any inconvenience you may have caused.Regards,The Hotel Team.

10/10 - 훌륭해요

Rowiyah

가족 여행
좋아요: 청결 상태, 직원 및 서비스
My daughter and I had a wonderful stay. Staff are amazing. Super kind and eager to please.The resort is well kept and very clean.
2023년 4월에 7박 숙박함
답변 제공: The Hotel Team 님, 2023년 5월 3일
Dear Rowiyah,Thank you for taking your time to sharing your experience during stayed at our hotel. We are delighted to hear that you enjoyed the stay with us. Your review will be shared to the teams to make sure they are encouraged to service next guest and creating new experiences guest love. We are looking forward to welcoming you back again.Regards,

8/10 - 좋아요

michelle

단체 여행
좋아요: 청결 상태
staff were good, breakfast was good, hotel a bit dated, there is nothing within walking distance
2023년 3월에 4박 숙박함
답변 제공: The Hotel Team 님, 2023년 5월 3일
Dear michelle ,Thank you for taking your time to sharing experience during stayed at The Haven Khao Lak. I’m sadly after read over your review that things were not going as your expectations. Your review is seriously raised up to the departments concern what we can do better for up coming guest. On behalf of the team, please accept my apologies for any inconvenience you may have caused.Regards,

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is situated about a 7 minute taxi from the centre of Town (TB 300). Very quiet secluded area, but with 2 local bars/ restaurants within 500 meters. The hotel is fabulous with the biggest pool in Thailand! Nice bars and restaurant. This is a ‘no kids’ resort. Very pleasant experience.
2023년 3월에 5박 숙박함
답변 제공: The Hotel Team 님, 2023년 4월 2일
Dear Richard ,Thank you for taking your time to sharing your experience during stayed at our hotel. We are delighted to hear that you enjoyed the stay with us. Your review will be shared to the teams to make sure they are encouraged to service next guest and creating new experiences guest love. We are looking forward to welcoming you back again.Regards,The Hotel Team.

10/10 - 훌륭해요

Jimmy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Magiskt
Ett fantastiskt vackert och lugnt hotell. Vi avslutade vår vistelse i Thailand här och är så nöjda. Personalen var underbar, vi anlände sent på kvällen och dom hade gjort iordning en påse med kvällsmål till oss. Frukosten var otroligt fräsch och hade stort urval. Poolområdet var lugnt och mycket välskött.
2023년 2월에 3박 숙박함
답변 제공: Ekkawi 님, 2023년 3월 6일
Dear Jimmy Thank you for the rating and feedback, we have learned that you had a great stay with us here, and this information will be shared with the department concerned to keep up their good service there is a lot of space we need to get improvement which we need to do in the future to make our resort is a one of a great place to spend the holiday with. We hope to have a chance to welcome you back on another holiday.Best regards,

8/10 - 좋아요

Caroline

좋아요: 직원 및 서비스, 객실의 편안함
Fntastiskt läge och utsikt från poolen.
Fantastiskt läge med den finaste strandlängan i Khao Lak, bra fräscha rum och badrum, stoor svalkande pool. Maten är helt okej men finns bra restauranger i närheten. Med moped tar du snabbt in till Khao Lak Centrum där du har massa shoppar med smycken, väskor, kläder osv.
2023년 2월에 2박 숙박함
답변 제공: Ekkawi C 님, 2023년 3월 6일
Dear CarolineThank you for the rating and feedback, we have learned that you had a great stay with us here, and this information will be shared with the department concerned to keep up their good service there is a lot of space we need to get improvement which we need to do in the future to make our resort is a one of a great place to spend the holiday with. We hope to have a chance to welcome you back on another holiday.

8/10 - 좋아요

Martin

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
This is nowhere near 5 star. Room lovely but everything else average. Priced way too high. No evening entertainment and everything finishes early. This needs to be made clear
답변 제공: Ekkawi C 님, 2023년 2월 2일
Dear Guest Thank you for the rating and feedback, please kindly note that the period you travel is very high season here which effected to the cost in general of the market, We will pass your comment to department concerned for future improvement.

10/10 - 훌륭해요

Patrik

2023년 1월에 9박 숙박함
답변 제공: The Haven Khao Lak Team 님, 2023년 3월 6일
Dear Patrik,Thank you for taking your time to sharing your experience during stayed at our hotel. We are delighted to hear that you enjoyed the stay with us. Your review will be shared to the teams to make sure they are encouraged to service next guest and creating new experiences guest love. We are looking forward to welcoming you back again.Best Regards,The Haven Khao Lak Team

8/10 - 좋아요

Sophie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Haven is situated 5-10 mins from the main areas of Khao lak by taxi, and fronts a gorgeous stretch of quiet beach. The network of pools that runs through the property is extraordinarily beautiful, get a pool entry room if you can add you swim straight in from your room. Our room was large and well appointed, clean and comfortable. Although the staff are friendly, they are not trained to the level of a good resort. The buildings are well designed and pleasing. The only problem we had was with the food in the resort. Breakfasts were fine, but all meals were had at the Vongole restaurant and room service were truly awful. 2 minutes walk up the beach road leads to some shops, restaurants and amenities that are superior and far more reasonably priced than the hotel. Trip highlights were the pool and beach at the resort - best in area - and sunset drinks at La Flora in Bang Niang and the Golden Elephant restaurant on the strip in Khao lak central. Recommend the area and resort for a relaxing holiday, though there are some low key adventure day trips.
답변 제공: The Haven Khao Lak Team 님, 2023년 3월 6일
Dear Sophie,Thank you for taking your time to sharing your experience during stayed at our hotel. We are delighted to hear that you enjoyed the stay with us. Your review will be shared to the teams to make sure they are encouraged to service next guest and creating new experiences guest love. We are looking forward to welcoming you back again.Best Regards,The Haven Khao Lak Team

10/10 - 훌륭해요

Bethany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect for Couples Getaway
We had an amazing time at The Haven. They have everything available that you might need, and are very eco-aware (using glass water bottles rather than plastic, etc). Rooms are amazing and super comfortable, and the pools are amazing as well!!! Only con: service can be a little slow. We tried to order drinks at the swim up bar, but after 20+ minutes of sitting there unable to get an order in we left. You need a taxi or motorbike to get into town, so the area was nice and quiet.
2022년 10월에 2박 숙박함
답변 제공: Ekkawi C 님, 2022년 12월 14일
Dear Guest Thank you for your feedback, We have learned that you had a nice stayed with us, We will share this with the department concerned and keep up their excellent job and maybe apply another product which is able to help move our world in the future. We hope to have a chance to welcome you back in the next future. Until next journey, please take care. Best regards,

10/10 - 훌륭해요

INDREK

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great swimming pool,beautiful beach and only adults
2022년 8월에 4박 숙박함

10/10 - 훌륭해요

Jack

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What an amazing stay ! Highly recommend! The staff are so friendly and very helpful, the food is brilliant and the cocktails go down way to easy.
2022년 7월에 10박 숙박함
답변 제공: Kanyarat T. 님, 2022년 7월 20일
Dear Jeck, Thank you very much for your positive comments regarding your recent stay with us. We look forward to having you back with us again in the future. With kind regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Helt magiskt!
2020년 10월에 3박 숙박함

10/10 - 훌륭해요

AudeP 님, Paris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Éloigné de la ville mais tellement bien placé pour être au calme, au bord de la plage, l'hôtel est à une bonne heure de l'aéroport de Phuket. Des restaurants situés à proximité permettent de dîner facilement à pied et des taxis sont toujours dispos. Les chambres sont très grandes, au calme, les lits confortables. Le personnel est attentif. Les équipements sont bons : piscine, salle de sport, ... Le petit déjeuner est riche et varié, servi sur une large amplitude horaire. Un lieu où il fait bon vivre !
2020년 3월에 6박 숙박함

8/10 - 좋아요

Lars

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2020년 2월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our second visit to The Haven and it did not disappoint. What this resort offers is outstanding staff, an amazing swimming pool and a stunning Andaman Sea fronting location.
2020년 1월에 25박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and tidy, excellent staff, highly recommended
2020년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Bra poolområde, dålig frukost. Rummen behöver renoveras, luktar mögel.
2020년 2월에 5박 숙박함

10/10 - 훌륭해요

Nicklas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Location is great and staff are so friendly. Only problem we had was in our bathroom water was leaking from our roof in the bathroom so when you were in there doing your makeup or hair it would drip on you. I told the cleaner straight away a man come in and cleaned it up but that was it. It still dropped all the time
2020년 2월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Le charme, le cachet....les piscines, le petit déjeuner, la proximité de la plage....la gentillesse,la disponibilité du personnel... bref quasiment tout... Des vacances excellentes....
2020년 1월에 6박 숙박함