Hotel breakfast was good and staffs were polite and courteous. However the concierge staffs services is seriously below satisfactory, they attempted to brush aside feedback on lightings failure till we demanded it to be fixed for the 2 rooms (out of 4 Deluxe rooms).
The following were below standard:
- The walkway to hotel room is poorly lighted and need torchlight.
- The transition from main pathways to hotel room need special maneuver/attention or risk injury by the abrupt disconnected staircases.
- The room is rundown, obviously not well maintained.
- The shower head mounting is not secured.
- The shower gel dispenser pump is not working.
- The room integrity is questionable, can laterally heard conversations next rooms, and can also heard people walking on upper floor.
- There are more than 100 Thai TV programs, but none International channel (such as English/Chinese).