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컴포트 인 피스터빌 - 트레보즈 여행 후기

2.5 out of 5
컴포트 인 피스터빌 - 트레보즈
2779 Route 1 North, Feasterville-Trevose, PA

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 292개" "
평점 8 - 좋아요. 1001개 이용 후기 중 259개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 173개" "
평점 4 - 별로예요. 1001개 이용 후기 중 120개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 157개" "

7.2/10

청결 상태

7.8/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

8/10 - 좋아요

Blanca m

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The price of rooms very affordable 👌
2024년 4월에 1박 숙박함
답변 제공: Rahul 님, 2024년 4월 22일
Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our room prices to be affordable.We strive to offer competitive pricing while maintaining the quality and comfort of our accommodations. Your satisfaction is important to us, and we appreciate your acknowledgment of our efforts to provide value to our guests.We look forward to welcoming you back for another pleasant stay in the future.

8/10 - 좋아요

Roberto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was nice,it could have been better....it had a smell of oil/gas....something from machines/elevator
2024년 4월에 3박 숙박함
답변 제공: Rahul 님, 2024년 4월 22일
Thank you for sharing your feedback with us. We regret to hear that your experience with us was not entirely satisfactory.We apologize for any inconvenience caused by the smell of oil or gas that you encountered during your stay. Rest assured, we take all guest concerns seriously, and we will investigate the issue with our maintenance team to ensure that it is promptly addressed.Your comfort and satisfaction are important to us, and we appreciate your patience and understanding as we work to resolve this matter.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 - 훌륭해요

helena 님, southampton

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value
2024년 4월에 1박 숙박함
답변 제공: Rahul 님, 2024년 4월 22일
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

10/10 - 훌륭해요

helena 님, southampton

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good service at the desk. Excellent value
2024년 4월에 4박 숙박함
답변 제공: Rahul 님, 2024년 4월 22일
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

8/10 - 좋아요

Jaagadi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Na
2024년 4월에 3박 숙박함
답변 제공: Rahul 님, 2024년 4월 18일
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

10/10 - 훌륭해요

Yamaris

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice over night stay
2024년 4월에 1박 숙박함
답변 제공: Rahul 님, 2024년 4월 15일
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy bien
2024년 4월에 1박 숙박함
답변 제공: Guest Service 님, 2024년 4월 15일
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

8/10 - 좋아요

Marlon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Rahul 님, 2024년 4월 11일
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

10/10 - 훌륭해요

Ramona

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and very quiet, we enjoyed it
2024년 4월에 1박 숙박함
답변 제공: Rahul 님, 2024년 4월 8일
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

8/10 - 좋아요

Ricaldo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are great, free breakfast. The only issue i had was with noise level from the highway, it was quiet loud, i guess due to thebold windows
2024년 3월에 2박 숙박함
답변 제공: Rahul 님, 2024년 3월 25일
Thank you for taking the time to share your feedback with us. We are glad to hear that you found our staff to be great and enjoyed our complimentary breakfast.We apologize for the inconvenience caused by the noise from the highway. We understand how disruptive this can be to a peaceful stay. We will review our options to mitigate the noise, including exploring solutions for the windows to ensure a quieter environment for our guests.Your comments are valuable to us as we continuously strive to improve our guests' experience. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.

2/10 - 너무 별로예요

Cara

연인과의 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked three rooms for a funeral. This was by far the worst hotel I have ever stayed in. Where do I start? When we were checking in there was a gentleman in front of us arguing with the front desk attendant about his personal belongings missing. His room was cleaned and all of his stuff was gone, including the food in his refrigerator. We thought a fight was about to break out. When we took the elevator to our room it immediately smelled like propane/grease. It was absolutely unbearable in such a tight space. We took the stairs for the reminder of our trip. Unfortunately my grandmother is on oxygen and she was forced to use the elevator. When we got to our room it was absolutely filthy. You could tell it hadn't been cleaned in a long time. There was a sticky liquid on the desk, white residue all over the bench and the carpet was disgusting. There was also a half drank Snapple bottle leaking onto the heater. I had to wipe down every surface of the room. The bathroom was filthy too. The linens and towels had a bad smell to them. Our room faced the highway and the windows are paper thin. All night long we were woken up my tractor trailers buzzing by our window. The parking lot is dark and it feels unsafe at night. You cannot access the inside from the side door near the parking lot. The only entrance is the front door. I was afraid to eat anything at their free breakfast because of the cleanliness of the facility so we skipped it. Stay far far away from this place.
답변 제공: Rahul 님, 2024년 3월 20일
We are truly sorry to hear about your disappointing experience during your recent stay with us. Your feedback is deeply concerning, and we sincerely apologize for failing to meet your expectations.The incidents you described are unacceptable and do not reflect the standard of service and cleanliness we strive to provide to our guests. We take these matters very seriously and will be conducting a thorough investigation into the issues you raised with our management and housekeeping teams to ensure that immediate corrective action is taken.We understand the importance of a comfortable and clean environment for our guests, and we regret that we fell short in this regard during your stay. Additionally, we apologize for any inconvenience caused by the issues with the elevator and the noise from the highway.Your safety and comfort are our top priorities, and we are disappointed to hear that you did not feel safe in our parking lot at night. We will be reviewing our security measures to address any concerns and ensure the safety of all our guests.Regarding breakfast, we apologize for any apprehension you had about the cleanliness of the facility. Rest assured, we have strict hygiene and sanitation protocols in place, and we will ensure that all areas of our hotel, including the breakfast area, meet the highest standards of cleanliness and safety.We deeply regret the negative impression you have of our hotel and the impact it had on your experience during such a difficult time. Your feedback is invaluable to us, and we appreciate you bringing these issues to our attention so that we can take immediate action to address them.We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.

10/10 - 훌륭해요

Blanca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The shower was an ok size. Need some work done to it. Overall experience was great. Booked the room for a relaxing/ quiet day. I really enjoy it for the few hours I was there.
2024년 3월에 1박 숙박함
답변 제공: Rahul 님, 2024년 3월 13일
Dear Blanca,Thank you for sharing your positive feedback with us! We're delighted to hear that you had a great overall experience during your recent stay.Your comments about the size of the shower are duly noted, and we will certainly look into any necessary improvements to enhance our guests' comfort.We're thrilled that you found our hotel to be a relaxing and quiet retreat for the few hours you were here. Providing a peaceful environment for our guests to unwind is a top priority for us, and we're glad to know that we could meet your expectations.We look forward to welcoming you back for another enjoyable stay in the future.

8/10 - 좋아요

Lilianne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The customer service is very good
2024년 3월에 3박 숙박함
답변 제공: Rahul 님, 2024년 3월 11일
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

10/10 - 훌륭해요

Begoyim

2024년 3월에 1박 숙박함
답변 제공: Rahul 님, 2024년 3월 29일
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

10/10 - 훌륭해요

Begoyim

좋아요: 숙박 시설 상태 및 시설
cheaper and comfortable
2024년 3월에 1박 숙박함
답변 제공: Rahul 님, 2024년 3월 11일
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

2/10 - 너무 별로예요

Ruslan

2024년 2월에 1박 숙박함
답변 제공: Rahul 님, 2024년 3월 1일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Elnur

출장 여행
별로예요: 편의 시설/서비스
There is a smell!! the sheets are not clean!!
2024년 2월에 1박 숙박함
답변 제공: Rahul 님, 2024년 2월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

liliya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Change mattress
2024년 2월에 2박 숙박함
답변 제공: Guest Service 님, 2024년 2월 27일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Sandra

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy limpio
2024년 2월에 1박 숙박함
답변 제공: Rahul 님, 2024년 2월 26일
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

10/10 - 훌륭해요

Breon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was quiet
2024년 2월에 1박 숙박함
답변 제공: Rahul 님, 2024년 2월 26일
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

6/10 - 괜찮아요

Sandra

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff was great. Our original room was scary as you didn't need a key to get in. The breakfast was ok. Need the butter to be room temp to spread on toast. Never got the chance to see the pool. Bummed about that
2024년 2월에 1박 숙박함
답변 제공: Rahul 님, 2024년 2월 26일
Thank you for sharing your feedback with us. We appreciate your kind words about our staff and regret to hear about the concerns you encountered during your stay.We apologize for any discomfort caused by the issue with your original room's security. Your safety and security are our top priorities, and we will address this immediately to ensure it does not happen in the future.We also appreciate your feedback on the breakfast and the suggestion about room temperature butter. We will certainly take this into consideration to enhance our offerings.Your comments are essential, and we hope to have the opportunity to welcome you back for a more positive experience in the future.

10/10 - 훌륭해요

Andre

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great value.
2024년 2월에 4박 숙박함
답변 제공: Rahul 님, 2024년 2월 26일
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

10/10 - 훌륭해요

Leon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
stayed there 4 or 5 years ago. The facility has had a big make over and upgrade, Well done,
2024년 2월에 5박 숙박함
답변 제공: Rahul 님, 2024년 2월 26일
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you noticed and appreciated the improvements made to our facility since your last stay 4 or 5 years ago.Our team has worked hard to provide a refreshed and upgraded experience, and we are delighted that it has made a positive impact on your impression.We look forward to the opportunity to welcome you back and provide you with an even more enjoyable stay in the future.

10/10 - 훌륭해요

Cindy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Excelente ubicacion el hotel es tranquilo y hay muchas mall serca :)
2024년 2월에 4박 숙박함
답변 제공: Rahul 님, 2024년 2월 19일
¡Gracias por tomarte el tiempo para compartir tu experiencia positiva con nosotros! Nos complace saber que disfrutaste de nuestra excelente ubicación y que encontraste nuestro hotel tranquilo. También es genial saber que hay muchos centros comerciales cercanos que agregaron comodidad a tu estancia.Valoramos tus amables palabras y esperamos recibirte nuevamente en el futuro. Si hay algo específico que te gustaría destacar o sugerencias para mejorar, no dudes en hacérnoslo saber. Estamos aquí para asegurarnos de que cada visita sea tan agradable como sea posible.

2/10 - 너무 별로예요

Isamar

2024년 2월에 1박 숙박함
답변 제공: Rahul 님, 2024년 2월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

jelena

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
the shower did not get hot; only luke warm and half of the bathroom light bulb was out. also a mysterious stain on the carpet by the window and the towels had a weird smell
2024년 2월에 2박 숙박함
답변 제공: Rahul 님, 2024년 2월 19일
Thank you for bringing these concerns to our attention, and we sincerely apologize for the inconveniences you experienced during your stay.We regret that the shower temperature and bathroom lighting fell short of your expectations. Our maintenance team will be immediately addressing these issues to ensure that they are rectified promptly.Additionally, we apologize for the mysterious stain on the carpet and the unpleasant smell of the towels. We take cleanliness seriously, and we will investigate and remedy these matters to prevent similar occurrences in the future.Your feedback is crucial, and we appreciate your understanding. We hope to have the opportunity to make amends and provide you with a more comfortable and enjoyable stay in the future.

10/10 - 훌륭해요

Ola

좋아요: 청결 상태, 직원 및 서비스
nice staff xarwkwssa?m??1tt¹
2024년 2월에 1박 숙박함
답변 제공: Rahul 님, 2024년 2월 19일
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose. I am happy to hear that you were provided great customer service during your recent stay and that we were able to meet all your expectations! We certainly look forward to seeing you again in the future, and know you will always have a comfortable and affordable place to stay when in Feasterville - Trevose!

10/10 - 훌륭해요

Jim

2024년 2월에 2박 숙박함
답변 제공: Rahul 님, 2024년 3월 20일
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

10/10 - 훌륭해요

Daniil

2024년 2월에 1박 숙박함
답변 제공: Rahul 님, 2024년 3월 20일
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

10/10 - 훌륭해요

Manuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Rahul 님, 2024년 1월 25일
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

10/10 - 훌륭해요

Pitcha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Rahul 님, 2024년 1월 25일
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

10/10 - 훌륭해요

Laudiceia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For me, everything is perfect, the accommodation is excellent, I have nothing to complain about
2024년 1월에 1박 숙박함
답변 제공: Rahul 님, 2024년 1월 25일
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Rahul 님, 2024년 1월 9일
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

8/10 - 좋아요

Jeffrey

2023년 12월에 1박 숙박함
답변 제공: Rahul 님, 2024년 1월 9일
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

8/10 - 좋아요

Rynear

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room and bed was clean, bathroom was clean but water in the shower got warm at best. Never got hot.
2023년 12월에 2박 숙박함
답변 제공: Rahul 님, 2024년 1월 3일
Thank you for taking the time to share your feedback with us. We appreciate your positive comments about the cleanliness of the room, bed, and bathroom.We apologize for any inconvenience you experienced with the water temperature in the shower. Your input is valuable to us, and we will certainly look into this matter to ensure we provide a more consistent and comfortable experience for our guests.We hope to have the opportunity to welcome you back in the future and provide you with an improved and enjoyable stay.

8/10 - 좋아요

Liubov

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fridge was very noisy
2023년 12월에 2박 숙박함
답변 제공: Rahul 님, 2024년 1월 9일
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

10/10 - 훌륭해요

Stephen

Where I parked, the car could’ve been cleaner
2023년 12월에 1박 숙박함
답변 제공: Rahul 님, 2024년 1월 2일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

2/10 - 너무 별로예요

Clyde

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didnt like the side door It was locked didn't have access to go directly to room. Room key didn't work for the side door.
2023년 12월에 2박 숙박함
답변 제공: Rahul 님, 2023년 12월 20일
Thank you for sharing your concerns about your recent stay with us. We sincerely apologize for the inconvenience you experienced during your stay.Regarding the locked doors, we appreciate your feedback, and we will evaluate our security measures to find a balance that ensures our guests' safety without causing unnecessary inconvenience. Your experience is valuable to us, and we are committed to making improvements based on your feedback.We apologize for the negative impression your stay left, and we hope you will consider giving us another opportunity to provide you with a more positive experience in the future. If you have any further concerns or if there's anything else we can assist you with, please feel free to contact our Guest Service team at hotel.Thank you for your feedback, and we appreciate your understanding.

2/10 - 너무 별로예요

Gregory

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
The room is dark even know if I have all the lights on They told me I need to harass security deposit I told the lady isn’t saying anything about that Was there double look and I still didn’t see it this hotel is not worth the money.
2023년 12월에 1박 숙박함
답변 제공: Rahul 님, 2023년 12월 18일
Dear Gregory,Thank you for taking the time to share your feedback about your recent stay with us. We are genuinely sorry to hear that your experience did not meet your expectations, and we appreciate your candid comments.We apologize for any inconvenience you faced regarding the lighting in your room. Your feedback is essential, and we will investigate the issue to ensure that future guests do not encounter similar concerns.Regarding the confusion about the security deposit, we apologize for any miscommunication. We understand the importance of clear communication, and we will address this matter with our staff to ensure that our policies are communicated effectively to our guests.We regret that your experience did not meet your expectations, and we hope to have the opportunity to welcome you back in the future to demonstrate the improvements we have made.Kind regards,

8/10 - 좋아요

Jasur

2023년 12월에 2박 숙박함
답변 제공: Rahul 님, 2024년 1월 9일
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

8/10 - 좋아요

?????

2023년 12월에 2박 숙박함
답변 제공: Rahul 님, 2024년 1월 9일
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

10/10 - 훌륭해요

Doris

좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Rahul 님, 2023년 12월 18일
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

8/10 - 좋아요

Brian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, Happy with the hotel. One thing to note, ask for a room on the back side of the hotel, as the front side is very noisy from vehicle traffic.
2023년 12월에 3박 숙박함
답변 제공: Rahul 님, 2023년 12월 13일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 - 너무 별로예요

cory

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nasty ass place
2023년 12월에 1박 숙박함
답변 제공: Rahul 님, 2023년 12월 13일
Thank you for bringing your concerns to our attention. We're genuinely sorry to hear that your experience did not meet your expectations, and we apologize for any inconvenience you may have encountered.To address your concerns more effectively, we would appreciate additional details about the specific issues you encountered during your stay. Your feedback is essential to us, and we take all comments seriously as we continuously strive to improve our services.Please feel free to contact our front desk team at hotel to discuss your experience further, so we can better understand your concerns and work towards a resolution.We appreciate your feedback and thank you for giving us the opportunity to address these issues.

8/10 - 좋아요

Mary Beth

출장 여행
좋아요: 편의 시설/서비스
Liked the breakfast area-very spacious. Accessibility was good as well.
2023년 12월에 5박 숙박함
답변 제공: Rahul 님, 2023년 12월 13일
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed our breakfast area and found it to be spacious. Providing a comfortable and accessible environment is one of our top priorities, and we're pleased to know that you had a positive experience in this regard.Your feedback is truly appreciated and serves as motivation for our team to continue delivering exceptional service. If you have any additional comments or suggestions, please feel free to share them with us. We look forward to welcoming you back on your next visit!

10/10 - 훌륭해요

Alisher

2023년 12월에 1박 숙박함
답변 제공: Rahul 님, 2023년 12월 13일
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

6/10 - 괜찮아요

Nancy

가족 여행
2023년 12월에 1박 숙박함
답변 제공: Rahul 님, 2023년 12월 13일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Jennifer

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Close to highway. Very noisy. Bathroom was not good. Shower was temperamental. Room door would not shut unless you put your full body weight on it. People not staying in hotel we able to sit in lobby area. 3 cops came in one morning for some reasons. Pot smell in hallway.
2023년 12월에 2박 숙박함
답변 제공: Rahul 님, 2023년 12월 5일
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconveniences you encountered during your stay, and we appreciate your honest feedback.We regret to hear about the noise from the highway, issues with the bathroom, and difficulties with the room door. Your observations are concerning, and we are addressing these matters with our maintenance team to ensure that these issues are promptly resolved.Regarding the lobby area, we apologize for any discomfort caused by individuals not staying in the hotel. We are reviewing our policies and procedures to prevent such instances in the future and maintain a more secure environment for our guests.The presence of law enforcement is unexpected and not typical at our property. We are investigating the circumstances surrounding the visit by the police to understand and address any concerns.We are also addressing the odor issue you mentioned in the hallway. Our housekeeping team will conduct a thorough inspection and take appropriate measures to ensure a more pleasant environment.We understand the importance of a comfortable and hassle-free stay, and we sincerely apologize for falling short of your expectations. If you decide to give us another chance, we would be grateful for the opportunity to provide you with a more positive experience.Thank you for bringing these matters to our attention, and we appreciate your understanding.

10/10 - 훌륭해요

Shikhrat

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy
2023년 11월에 6박 숙박함
답변 제공: Rahul 님, 2023년 12월 5일
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose. I am happy to hear that you were provided great customer service during your recent stay and that we were able to meet all your expectations! We certainly look forward to seeing you again in the future, and know you will always have a comfortable and affordable place to stay when in Feasterville-Trevose!

10/10 - 훌륭해요

Laura

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice caring People place is always very clean Love there breakfast in the mornings the tree they have up for Christmas is beautiful I highly recommend and will be back this is best hotel that we have stayed in God Bless The Pastor there and his Family and God Bless all the staff and their Families also thank you signed Laura and Kelly have a Blessed day we will be back again 🙂
2023년 11월에 2박 숙박함
답변 제공: Rahul 님, 2023년 12월 4일
Dear Laura and Kelly,Thank you so much for your incredibly kind words! We are thrilled to hear that you enjoyed your stay with us at Comfort Inn Feasterville - Trevose and that our team made a positive impression. It warms our hearts to know that you appreciate the cleanliness of our hotel, the delicious breakfast, and the festive Christmas tree.Your recommendation means the world to us, and we can't wait to welcome you back during your next visit. We're grateful for your blessings, and we'll make sure to pass them on to our pastor, his family, and the entire staff. Your support motivates us to continue providing excellent service.Wishing you both a Blessed day as well, and we look forward to hosting you again soon!Warm regards,