로비

데이즈 인 바이 윈덤 스프링필드/필라델피아 인터내셔널 에어포트 여행 후기

2 out of 5

이용 후기

5.6
평점 10 - 훌륭해요. 1000개 이용 후기 중 189개" "
평점 8 - 좋아요. 1000개 이용 후기 중 160개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 166개" "
평점 4 - 별로예요. 1000개 이용 후기 중 175개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 310개" "

5.4/10

청결 상태

6.6/10

직원 및 서비스

5.0/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Christie

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Place was dirty a pigs pin is cleaner then the motel on top of that this place is outdated and just horrible I would have been better off staying in my car EVERYHING WAS DIRTY AND NASTY.
2024년 4월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2024년 4월 18일
Dear Christie,Thank you for choosing to stay with us. We apologize for the disappointment you experienced. Cleanliness is a top priority, and we're sorry we fell short of your expectations. Please know that your feedback is valuable. We'd love the chance to make it right on your next visit.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

6/10 - 괜찮아요

Linda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean. There was a gentleman cleaning around the outside when I arrived. Check in was friendly. Location was good for me as I was able to get outside and walk. Nice shopping in the area.
2024년 4월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2024년 4월 15일
Dear Linda,Thank you for choosing to stay with us at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We're delighted to hear that you found our room clean and enjoyed our friendly check-in service. It's great to know that our location suited your needs, allowing for enjoyable walks and convenient access to nearby shopping. We look forward to welcoming you back for another stay.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 - 너무 별로예요

Reve

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No hot water
2024년 4월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2024년 4월 14일
Dear Reve,Thank you for choosing to stay with us at Days Inn by Wyndham Springfield/Phil.Intl Airport. We apologize for the inconvenience you experienced. Please know that we take your feedback seriously and have addressed this issue promptly. We invite you to stay with us again for an improved experience.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

6/10 - 괜찮아요

Philip

별로예요: 숙박 시설 상태 및 시설
Bugs in room
2024년 4월에 2박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2024년 4월 10일
Dear Philip,Thank you for choosing to stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We apologize for any inconvenience. Rest assured, we take cleanliness seriously and are addressing this matter promptly. We invite you for another stay and the opportunity to exceed your expectations.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

4/10 - 별로예요

shelly

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2024년 4월 9일
Dear Shelly,Thank you for choosing to stay with us at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your feedback and apologize if your experience did not meet your expectations. Your feedback help us improve. We invite you to give us another chance to exceed your expectations on your next visit.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 - 훌륭해요

Christina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exactly what you’d expect. Clean rooms, quiet, easy check in.
2024년 3월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2024년 3월 26일
Dear Christina,Thank you for choosing to stay with us at Days Inn by Wyndham Springfield/Phil.Intl Airport. We're delighted to hear that your experience met your expectations with clean rooms, tranquility, and seamless check-in. We appreciate your kind feedback and look forward to welcoming you back for another exceptional stay.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

6/10 - 괜찮아요

Laurie

Needed updating Empty vending machines
2024년 2월에 5박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2024년 3월 11일
Dear Laurie,Thank you for choosing to stay with us at Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your feedback and apologize for any inconvenience regarding. Rest assured, we're actively working on updates. We'd love to welcome you back for an improved experience.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

4/10 - 별로예요

Shinay 님, Drexel Hill

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2024년 3월 11일
Dear Shinay,Thank you for choosing to stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your feedback and regret to hear that your experience did not meet your expectations. Your input is valuable to us as we strive to improve. We invite you to give us another chance to exceed your expectations on your next visit.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 - 너무 별로예요

amelia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2024년 2월 28일
Dear Amelia,Thank you for choosing to stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your feedback and regret that your experience did not meet your expectations. We would love the opportunity to make it right and invite you for another stay where we can exceed your expectations.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 - 너무 별로예요

Sofia

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2024년 2월 27일
Dear Sofia,Thank you for choosing to stay with us at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We value your feedback and apologize for any shortcomings in your experience. Your satisfaction is our priority, and we'd love the chance to make it right. Please consider giving us another opportunity to exceed your expectations.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

8/10 - 좋아요

adonis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is quiet,rooms are straight forward it's comfortable,easy check in ez check out ..unlike an few hotels they don't give you an hassle all the extras and nonsense when I come into town I always come to this hotel 👌
2024년 2월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2024년 2월 19일
Dear Adonis,Thank you for choosing to stay with us at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We're delighted to hear that you found our property quiet and our rooms comfortable. Providing a hassle-free experience is our priority, and we're thrilled to be your go-to hotel in town. We look forward to welcoming you back soon!Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

8/10 - 좋아요

Dorothy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2024년 1월 21일
Dear Dorothy,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport! We're delighted to hear you enjoyed your stay. Your 4 out of 5 rating means a lot to us. If there's anything specific you loved or any areas we can improve, we'd love to know. Looking forward to welcoming you back soon.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 - 훌륭해요

Elaine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2024년 1월 18일
Dear Elaine,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport for your stay! We're delighted to hear that you had a perfect experience. Your 10/10 rating means the world to us. We look forward to welcoming you back for another exceptional stay.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 - 훌륭해요

Khaled

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2024년 1월 31일
Dear Khaled,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport and for the fantastic 10/10 rating! We're delighted to hear that you enjoyed your stay. Your positive feedback is truly appreciated. If there's anything specific you loved, we'd love to hear it. Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2024년 1월 8일
Dear Guest,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your feedback, and while we're delighted you chose to stay with us, we're eager to learn how we can enhance your experience. Your insights are valuable, and we look forward to the opportunity of exceeding your expectations in the future.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 - 훌륭해요

LaShom

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2024년 1월 8일
Dear LasShom,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Springfield/Phil.Intl Airport. It is always a pleasure to receive positive feedback. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 - 훌륭해요

Joanie

2023년 12월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2024년 1월 21일
Dear Joanie,Thank you for choosing to stay with us at Days Inn by Wyndham Springfield/Phil.Intl Airport. We're delighted to hear you had a 5-star experience! It's our pleasure to provide excellent service, and we look forward to welcoming you back. Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 - 훌륭해요

Terry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2023년 12월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2024년 1월 4일
Dear Terry,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport! We're thrilled to hear you enjoyed your stay. Your kind words motivate our team to maintain our commitment to excellent service. We appreciate your positive feedback.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 - 훌륭해요

Terry

가족 여행
좋아요: 편의 시설/서비스
Good
2023년 12월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2024년 1월 31일
Dear Terry,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport and for your outstanding 5-star review! We're delighted to hear you had a fantastic stay. Our team strives to provide excellent service, and we're thrilled it reflected in your experience. We look forward to welcoming you again.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 - 훌륭해요

Khaled

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice space for one night Clean and comfortable
2023년 12월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 12월 26일
Dear Khaled,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport for your stay. We're delighted to hear you found our space accommodating for a comfortable night. Providing a clean and comfortable experience is our priority. We appreciate your positive feedback and look forward to welcoming you again.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 - 훌륭해요

Rodney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: The Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 12월 18일
Dear Rodney,Thank you sincerely for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport for your stay. We're thrilled to hear your experience merited a perfect 10/10! It's our pleasure to ensure your satisfaction. We look forward to welcoming you back soon.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 - 너무 별로예요

Candice

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
DO NOT STAY HERE!! The jacuzzi DOES NOT WORK, there's no gym and the room had bugs. The roaches seemed to be well fed. Also, seedy characters hung outside my room at all hours of the night. Save your money, stay somewhere else!!
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2024년 2월 9일
Dear Candice,Thank you for choosing to stay with us and for sharing your feedback. We apologize for the inconvenience you experienced during your stay. Rest assured, we take your concerns seriously and are working diligently to address them. We hope to have the opportunity to exceed your expectations in the future.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

8/10 - 좋아요

Laurel

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Clean and Comfortable
These are very basic accommodations, but with spacious bathroom, comfortable bed, good quality linens and pillows. The other furnishings are in good condition. We like to have a refrigerator and in-room coffee.
2023년 12월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 12월 10일
Dear Laurel,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport! We're delighted to hear you found our accommodations clean and comfortable, appreciating the spacious bathroom, cozy bed, quality linens, and in-room amenities. We're committed to ensuring a pleasant stay for our guests. Your positive feedback means a lot. We look forward to welcoming you back!Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 - 너무 별로예요

Andrey

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I had a mouse in my apartment. It ate one of the layers of my bag and went through it, I tried reaching out to the owner/manager no one responded... It is very loud inside, you can easily hear all the people outside. I had some trash in my room that wasn't picked up when I walked in. All of this happened on Nov 23, 2023
2023년 11월에 1박 숙박함
답변 제공: The Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 11월 29일
Dear Andrey,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport for your stay. We sincerely apologize for the inconvenience you experienced. Our team is addressing the concerns raised. We appreciate your feedback and are committed to making improvements. We hope to welcome you again for a better experience.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 - 너무 별로예요

gregory

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No microwave in the room. We've posted the have breakfast included in the stay. But just staff are not informed when breakfast was no room service for the time I was. There didn't mean replace the sheets or the towels
2023년 11월에 4박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 11월 29일
Dear Gregory,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your feedback and apologize for any inconvenience you experienced. We've taken note of your concerns. Rest assured, we're addressing these issues to enhance our guests' experiences. We hope to welcome you back for an improved stay.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 - 너무 별로예요

Javon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bad servecs
2023년 11월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 11월 29일
Dear Javon,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport. We're sorry to hear about your experience. Please know that your feedback is valuable, and we'll address the issues to improve our services. We appreciate your understanding and hope to have the chance to provide a much better experience on your next visit.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

6/10 - 괜찮아요

Tatyana

연인과의 여행
The sheets where burnt and the didn't come to give new towels or anything
2023년 11월에 3박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 11월 29일
Dear Tatyana,Thank you for choosing to stay with us. We appreciate your feedback and apologize for any inconvenience you experienced. This falls below our standards, and we'll address it promptly to ensure it doesn't recur. We hope you'll give us another chance to provide you with a more enjoyable stay.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 - 훌륭해요

Stephen

2023년 11월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 11월 29일
Dear Stephen,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport! We're thrilled to hear you had a perfect stay. Our team works hard to ensure a memorable experience, and your 10/10 rating is the best reward. We appreciate your positive feedback and look forward to welcoming you back.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

8/10 - 좋아요

Chloe

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: The Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 11월 29일
Dear Chloe,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport. We're delighted you enjoyed your stay, and your 8/10 rating warms our hearts. We're committed to ensuring every guest feels valued. Should you return, we'll strive to make your experience even more memorable.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Plumbing needs help toilet, shower n sink
2023년 11월에 1박 숙박함
답변 제공: The Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 11월 29일
Dear Guest,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport for your recent stay. We appreciate your feedback and sincerely apologize for any inconvenience. Rest assured, we're actively addressing these issues to enhance our guests' experiences. We value your insights and hope to welcome you back for an improved stay.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 - 너무 별로예요

Tom

The location seemed so dangerous once I arrived at the property that I would have cancelled my stay but my reservation was non refundable so I forfeited the rent.
2023년 11월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 11월 29일
Dear Tom,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport. We sincerely apologize for any concerns about the location. Your feedback seriously. We regret that you felt uncomfortable, and we are committed to addressing this. We appreciate your understanding and hope to welcome you again for an improved experience.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

4/10 - 별로예요

Ussama

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 11월 29일
Dear Ussama,Thank you for choosing to stay at Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your feedback and are sorry to hear that your experience did not meet expectations. We value your input and will use it to improve. We hope for another chance to exceed your expectations.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 - 너무 별로예요

Catie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 11월 29일
Dear Catie,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport. We sincerely apologize for any inconveniences during your stay. Your feedback is invaluable, and we're committed to addressing the issues raised to enhance our guest experience. We hope to welcome you back and provide the exceptional service you deserve.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

8/10 - 좋아요

Christina

연인과의 여행
The room had a musky smell to it everything else was ok
2023년 11월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 11월 29일
Dear Christina,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your feedback and are delighted to hear you found your stay satisfactory. We're sorry about the issue. We value your business and hope to welcome you back for an even more enjoyable experience.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

8/10 - 좋아요

CHRISTOPH

2023년 10월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 11월 29일
Dear CHRISTOPH,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your feedback and are sorry to hear about your experience. We're committed to continuous improvement and would love more details to enhance our services. We hope to welcome you back for an even better stay.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

4/10 - 별로예요

Nina

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Washer dryer area has no coin machine, cant get soap from lobby area because machine doesn't dispense it. Had to use shampoo in the washer with my clothes.
2023년 10월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 11월 3일
Dear Nina,Thank you for sharing your feedback about your recent stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We apologize for the inconvenience you experienced. Your comments are important, and we will use them to make necessary improvements to enhance our guests' experience.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

8/10 - 좋아요

Owen

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Lobby was nice and employees were very nice but the room was horrible, the ac did not work and was missing buttons, toilet barely flushed, water leak on the floor, sheets weren’t clean or put on completely
2023년 10월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 11월 3일
Dear Owen,Thank you for your review of your recent stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your kind words about our lobby and staff. We apologize for the inconveniences you encountered in your room and will address these issues promptly to ensure a better experience in the future.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 - 너무 별로예요

Chadis Mary

연인과의 여행
별로예요: 편의 시설/서비스
Room smell of smoke and was dirty. We had to check out
2023년 10월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 11월 3일
Dear Chadis Mary,We sincerely apologize for the unpleasant experience during your recent stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport. Your feedback is invaluable, and we're committed to improving. We'll investigate the issues you've raised to ensure a more enjoyable stay for all future guests. Thank you for sharing your concerns.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 - 너무 별로예요

Chrystal

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room smelled because the carpet looks old there was hair and the bathtub and behind the toilet bowl. The desk with Dusty like they hadn't been wiped and I slept on top of the blanket because the bedding didn't look like it was changed. I'm requesting a refund.
2023년 10월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 11월 3일
Dear Chrystal,Thank you for taking the time to review your recent stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your feedback and we are truly sorry for your recent experience at our hotel. Your feedback is invaluable to us, and we're addressing these issues immediately. Rest assured, we are committed to providing a clean and comfortable environment. Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

8/10 - 좋아요

Stephen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 11월 3일
Dear Stephen,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport. We're delighted to hear you had an enjoyable stay and appreciate your 8/10 rating. Your feedback motivates us to continually improve and provide even better experiences. We look forward to welcoming you back.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 - 훌륭해요

Xiangdong

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service was excellent.
2023년 10월에 2박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 11월 3일
Dear Xiangdong,We are delighted to hear that you had an excellent experience during your stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport. Your perfect 5/5 rating means a lot to us, and we are thrilled that our service met your expectations. Thank you for choosing us, and we look forward to welcoming you back.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

4/10 - 별로예요

Brian

별로예요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 11월 3일
Dear Brian,Thank you for your feedback. We're delighted to hear that you found our service excellent during your stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We regret that your overall experience didn't fully meet your expectations, and we would love to learn more about your stay to further improve our services. Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 - 훌륭해요

Rodney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Service
Hotels.com is an excellent advocate for obtaining a good night stay.
2023년 10월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 11월 3일
Dear Rodney,Thank you for your glowing review! We're delighted to hear that you had an excellent experience at the Days Inn by Wyndham Springfield/Phil.Intl Airport. Your kind words are greatly appreciated, and we're thrilled to have provided you with a good night's stay. Your satisfaction is our priority, and we look forward to welcoming you back.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

6/10 - 괜찮아요

Patrick

출장 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Not the best
Unfortunately I had to wait 15 minutes to check in since there was no in the office when I arrived. It was an accessible room when I check in but the room reeked of cigarette smoke. I don't smoke and asked for a non-smoking room. I was running late for a meeting so I had no time to change it. Also the A/C stopped working.and the A/C Slats were damaged and broken
2023년 10월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 11월 3일
Dear Patrick,Thank you for sharing your feedback about your recent stay with us at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We're truly sorry for the inconveniences you encountered. Your comments are important to us, and we'll address these issues promptly to ensure a more pleasant experience in the future.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 - 너무 별로예요

Jeffrey 님, New York

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not as advertised. Check in felt like buying a ticket for a bus. Plus the agent said my room number out loud in an area that I’d definitely question if it’s safe at night. Didn’t see or feel like there was any security in or around the motel either.
2023년 10월에 2박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 11월 3일
Dear Jeffrey,We sincerely apologize for your recent experience at the Days Inn by Wyndham Springfield/Phil.Intl Airport. Your feedback is invaluable to us. We are committed to making improvements to ensure a safe and comfortable stay for all our guests. Thank you for bringing this to our attention.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 - 너무 별로예요

Nherlande

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place is inappropriate for overnight stay. Linen condition not tidy.
2023년 10월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 11월 3일
Dear Nherlande,We appreciate your feedback and apologize for any inconveniences during your stay at Days Inn by Wyndham Springfield/Phil.Intl Airport. We take your comments seriously and will address it immediately to enhance our guests' experience. We hope you consider giving us another chance to provide a more enjoyable stay.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 - 훌륭해요

helen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Stayed in handicapped room.perfect.
2023년 10월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 11월 3일
Dear Helen,Thank you for your positive feedback regarding your recent stay in one of our handicapped rooms at Days Inn by Wyndham Springfield/Phil.Intl Airport. We're delighted to hear that you found the accommodations perfect for your needs. It's our pleasure to provide comfortable stays for all our guests. We look forward to welcoming you back soon.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

8/10 - 좋아요

Sagina

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Stay was nice, served the intended purpose but could've been a little better
2023년 10월에 2박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 11월 3일
Dear Sagina,Thank you for choosing the Days Inn by Wyndham Springfield/Phil.Intl Airport for your recent stay. We're delighted to hear that your stay was pleasant and served its purpose. We appreciate your feedback, and we're committed to making your future stays even better. Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

4/10 - 별로예요

Joann

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pictures on internet looks very nice but in person it is very out of date and feels like a cement box
2023년 10월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 11월 3일
Dear Joann,Thank you for sharing your feedback about your recent stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We're sorry to hear that the appearance of our property didn't meet your expectations. We continuously work on updates and improvements. We appreciate your input and hope you'll give us another chance to provide you with an improved experience.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 - 너무 별로예요

Yvan

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
My light car was broken while parked
2023년 10월에 1박 숙박함
답변 제공: Days Inn Springfield/Phil.Intl Airport Team 님, 2023년 11월 3일
Dear Yvan,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Springfield/Phil.Intl Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team