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트레블로지 바이 윈덤 에싱턴/필라델피아 에어포트 여행 후기

2 out of 5
트레블로지 바이 윈덤 에싱턴/필라델피아 에어포트
43 Industrial Hwy, Essington, PA

이용 후기

5.2
평점 10 - 훌륭해요. 1001개 이용 후기 중 155개" "
평점 8 - 좋아요. 1001개 이용 후기 중 150개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 149개" "
평점 4 - 별로예요. 1001개 이용 후기 중 144개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 403개" "

5.4/10

청결 상태

6.2/10

직원 및 서비스

4.8/10

편의 시설/서비스

5.0/10

숙박 시설 상태 및 시설

4.2/10

친환경

이용 후기

10/10 - 훌륭해요

Vaty

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Smooth night
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Jermaine 님, Tulsa

좋아요: 직원 및 서비스
2024년 4월에 5박 숙박함

2/10 - 너무 별로예요

Michelle

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The keys for our door quit working, along with the door hard to open.the bed was dirty it was supposed to be a smoke free room smelled horrible of cigarettes, blanket had burn holes in it. No blow dryer or smoke detector, the plugs were loose on the wall.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Yelay

별로예요: 청결 상태, 숙박 시설 상태 및 시설
There absolutely nothing exciting about the hotel. No marcro wave in the room, no pressing iron, the security system is terrible and just everything
2024년 4월에 1박 숙박함

4/10 - 별로예요

Christina

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Definitely need a upgrade cable was freezing they put only one towel etc that were so old lookin very dissatisfied
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Mildred

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unsafe place, only one pillow in the bed, coffee but no sugar cream, noisy smell like cigarrete. Worst place i ever stayed
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Terrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stafford's very good everything is lovely I recommend to everybody
2024년 1월에 1박 숙박함

8/10 - 좋아요

Telesforo Domingo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Dennis

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Filthy
The lady at the desk was the only thing pleasant about my stay . The gutters were leaking in front of the door , floor was uneven , blanket was from a jail cell , the room just felt dirty .
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Yarelis

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설

6/10 - 괜찮아요

Tamula

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

vincent

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would not come here again! Negative star -5 *. Key doesn't work, place is dirty, the customer service is terrible....
2023년 11월에 1박 숙박함
답변 제공: Victoria 님, 2023년 11월 29일
Thank you so much for taking the time to let us know about your stay. I sincerely apologize for the condition of your room, i have shared them with our staff in an effort to improve. Please contact me directly should your travels return you to the Philadelphia Airport area.

2/10 - 너무 별로예요

Kristopher

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
HORRIBLE AND UNSAFE DO NOT CHOOSE THIS PERIOD!
Furniture had bullet holes and cigarette butt stains the phone didnt work. The refrigerator was mouldy and broken the room was completely bare of furniture except for the bed. The fire alarm was beeping. Got changed to a second room and the lock was broken and it looked as if someone had broken into the room. The property was filled with junkies.
2023년 11월에 1박 숙박함
답변 제공: Victoria 님, 2023년 11월 10일
Providing a clean and comfortable guest room with great service is our number one priority, I am so sorry that was not your experience. I have shared your feedback with the team in an effort to improve.

2/10 - 너무 별로예요

Lakeshia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There were roaches in the room. I couldn't even stay there had to leave and drive 7hours ro return home the same night. The manager on duty said they would have expedia refund me the amount.
2023년 10월에 2박 숙박함
답변 제공: Victoria 님, 2023년 11월 10일
Providing a clean and comfortable guest room with great service is our number one priority, I am so sorry that was not your experience. I have shared your feedback with the team in an effort to improve.

6/10 - 괜찮아요

Marie

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Victoria 님, 2023년 11월 10일
thanks for your feedback

2/10 - 너무 별로예요

Shawna

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lot of funny activities going on in the back of place, my room had roaches n the blanket was dirty with stains from previous guests. The doors to the room was weak
2023년 10월에 2박 숙박함
답변 제공: Victoria 님, 2023년 11월 10일
Providing a clean and comfortable guest room with great service is our number one priority, I am so sorry that was not your experience. I have shared your feedback with the team in an effort to improve.

4/10 - 별로예요

Ema

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only one towel a hand towel and wash rag for two guest and towels are small no trash can in the room and the fridge had something old in it. Also for a king size bed there’s was only two standard pillows and blankets are super thin.
2023년 10월에 1박 숙박함
답변 제공: Victoria 님, 2023년 11월 10일
Thank you for the feedback, I will follow-up with the staff regarding the condition of the room, Thank you for staying with us.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Victoria 님, 2023년 11월 10일
thank you for your feedback

2/10 - 너무 별로예요

RICHARD

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is a complete dump and looks nothing like the photos. It's Shabby and run down with broken glass in the parking lot. The bedspread had holes in it that were sewn up with fishing line. The towel was small and brown stains on it. There was no remote and I asked the front desk to send me one and they never did. It's right on Route 95 so it's noisy. Giving this place a one would be generous
2023년 10월에 1박 숙박함
답변 제공: Victoria 님, 2023년 11월 10일
Thank you for the feedback, I will follow-up with the staff regarding the condition of the room, Thank you for staying with us.

2/10 - 너무 별로예요

Ehitsham

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are smelly, non smoking rooms are full smoke smell, no water in the sink, tub was clogged, worst hotel or motel ever. Not had such a bad experience like this one.
2023년 10월에 1박 숙박함
답변 제공: Victoria 님, 2023년 11월 10일
Thank you for the feedback, I will follow-up with the staff regarding the condition of the room, Thank you for staying with us.

2/10 - 너무 별로예요

Lawrence

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay away! Horrible service and roaches!! Disgusting
2023년 10월에 2박 숙박함
답변 제공: Victoria 님, 2023년 11월 10일
Thank you for the feedback, I will follow-up with the staff regarding the condition of the room, Thank you for staying with us.

10/10 - 훌륭해요

Laud

2023년 10월에 2박 숙박함
답변 제공: Victoria 님, 2023년 10월 5일
thank you for an awesome feedback!!

2/10 - 너무 별로예요

Shane

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not god
This was a terrible stay
2023년 9월에 2박 숙박함
답변 제공: Victoria 님, 2023년 10월 5일
Hello Shane,I'm sorry you didn't enjoy your stay. I'm hoping you will give us another chance in the future.

2/10 - 너무 별로예요

Nicole

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Victoria 님, 2023년 10월 5일
thanks for the feedback Nicole

2/10 - 너무 별로예요

Antonia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel in Philly
Worst stay ever. First of all they LIED about giving me a refund for my last day. They basically stole. They were like “oh you’re the one who complained to corporate”. Yeah it was me so what do your job or quit. They REFUSED to get me new sheets after 3 days of a 4 day stay. And after I called corporate and hotels.com they let me get a towel. ONE new towel. After days there. Never again. The place looks terrible. The key zeros out. And if you’re looking for budget go next door. They ain’t great but around the same price it’s a wayyy better option. I mean you get what you pay for. And I’m poor. So this alotta money. They better refund my money or I’m gonna call corporate so much they gonna lose their jobs for keeping my money bcuz they wouldn’t know hospitality if it slapped them in the face.
2023년 9월에 4박 숙박함
답변 제공: Victoria 님, 2023년 10월 5일
Hello,I would like to apologies for any misfits you had within your 3 days stay with us. upon checking notes and speaking with you we weren't inform of this until the actual 3rd check out day. I then refunded you in full for that. I'm hoping you will give us another chance in the future, and I have addressed these concerns with the management team.

2/10 - 너무 별로예요

Rasha

2023년 9월에 1박 숙박함
답변 제공: Victoria 님, 2023년 10월 5일
thanks for your feedback hope you will give us another try in the future.

4/10 - 별로예요

Thomas

별로예요: 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Victoria 님, 2023년 10월 5일
thanks for your feedback thomas.

2/10 - 너무 별로예요

Michael J.

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazed at the state of this property. Garbage laying around everywhere, the lobby was closed and had to come in through a side door. Had to deal with a very nice receptionist thru a security window, the kind you would see in a ticket agent working in a NYC subway. First room was on the highway and too noisy, tried to switch to another room, the key would not work. The 3rd room was filthy - had no towels or remote for the tv. I would not recommend this place to anyone, unless you just were let out of prison.
2023년 9월에 1박 숙박함
답변 제공: Victoria 님, 2023년 9월 22일
Thanks for your feedback, I've taking this up with my team and we will most likely do our very best the next time around. I apologize for the inconvenience.

4/10 - 별로예요

Shawn

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
the front desk gave no good customer service i asked for more towels u would think they would bring them to the room but they wanted me to walk around to the office to get more also the lock on my door wasn't working u would think they would offer me another room and they did no suchthing
2023년 9월에 1박 숙박함
답변 제공: Victoria 님, 2023년 9월 22일
Thanks for your feedback, I've taking this up with my team and we will most likely do our very best the next time around. I apologize for the inconvenience.

2/10 - 너무 별로예요

COREY

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolute dump. Booked non-smoking room but was placed in a smoking room. After requesting another room, I was told there was nothing that could be done. Also, this place is Very dirty, and very sketchy. I mean, I guess you get what you pay for, but this really is the lowest of the low hotel stay.
2023년 9월에 1박 숙박함
답변 제공: Victoria 님, 2023년 9월 22일
Thanks for your feedback, I've taking this up with my team and we will most likely do our very best the next time around. I apologize for the inconvenience.

2/10 - 너무 별로예요

Truc

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay away from this place
this place is a dump. the room located in the far corner of the facility where next to my room was used as some source of in call prostitute service where a pimp is hanging out asking if I need company. Complained to the front desk to ask for another room and was refused. I end up sleeping on a cough at a friend house.
2023년 9월에 1박 숙박함
답변 제공: Victoria 님, 2023년 9월 22일
Thanks for your feedback, I've taking this up with my team and we will most likely do our very best the next time around. I apologize for the inconvenience.

8/10 - 좋아요

Andrea

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
I needed rags and towels and never got it. Had issues with the remote & tv other than that it was good
2023년 9월에 1박 숙박함
답변 제공: Victoria 님, 2023년 9월 22일
Thanks for your feedback, I've taking this up with my team and we will most likely do our very best the next time around. I apologize for the inconvenience.

2/10 - 너무 별로예요

Larry

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Couldn't sleep for even one night as the room was infested with bed bugs! And they refused to give me a refund
2023년 8월에 1박 숙박함
답변 제공: Victoria 님, 2023년 11월 10일
hi Larry,Our pest control confirmed there was no bedbugs in the room that's why we could not issue a refund, if you would like to discuss more, please let me know.

8/10 - 좋아요

Tracey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Not enough towels for two ppl and the floors needs to be mopped
2023년 9월에 1박 숙박함
답변 제공: Victoria 님, 2023년 9월 22일
thanks for your feedback I've taken it up with my housekeeping team.

8/10 - 좋아요

Dominique

좋아요: 직원 및 서비스
2023년 8월에 2박 숙박함
답변 제공: Victoria 님, 2023년 9월 22일
thanks for your feedback

2/10 - 너무 별로예요

Tarisai

별로예요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Victoria 님, 2023년 9월 22일
thanks for your feedback

2/10 - 너무 별로예요

Robert

2023년 8월에 1박 숙박함
답변 제공: Victoria 님, 2023년 9월 22일
thanks for your feedback

2/10 - 너무 별로예요

Doujlynn 님, Philadelphia

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We did not sleep here. There was no remote control to the tv, no towel or hand rags, hand towels…nothing! The area doesn’t seems safe to me. The lady that checked me in was nice and professional. Would not return and do not recommend by any means necessary
답변 제공: Victoria 님, 2023년 9월 22일
thanks for your feedback, I've takin this up with my team. and we will for sure look into this.

8/10 - 좋아요

Robert

2023년 8월에 1박 숙박함
답변 제공: Victoria 님, 2023년 9월 22일
thanks for your feedback

8/10 - 좋아요

Robert

2023년 7월에 1박 숙박함
답변 제공: Victoria 님, 2023년 9월 22일
thanks for your feedback

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Victoria 님, 2023년 7월 3일
hellothanks for your feedback

2/10 - 너무 별로예요

Jeffery

별로예요: 숙박 시설 상태 및 시설
Blood stains on sheets an inside room
2023년 6월에 1박 숙박함
답변 제공: Victoria 님, 2023년 7월 21일
Thank you for the feedback, I will follow-up with the staff regarding the condition of the room. Thank you for staying with us.

2/10 - 너무 별로예요

James

2023년 6월에 1박 숙박함
답변 제공: Victoria 님, 2023년 8월 1일
hi James thanks for your feedback.

2/10 - 너무 별로예요

Ashley

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We arrived on property and got our first room key. The lady at the front desk was fine but was not friendly or welcoming. The first room we got to we couldn’t open the door like it was locked from the inside. We got another room and all you could smell were cigarettes in a NON-SMOKING Room. There were cigarette burns in one of the blankets and stains on the other. One electrical outlet was hanging from the wall and the wires were exposed. The smoke alarm was also removed. The bathroom was still dirty and it was not well maintained AT ALL. I walked away and cancelled my reservation after that.
2023년 6월에 1박 숙박함
답변 제공: Victoria 님, 2023년 6월 22일
Thank you so much for taking the time to let us know about your stay. I sincerely apologize for the condition of your room, i have shared them with our staff in an effort to improve. Please contact me directly should your travels return you to the Philadelphia Airport area.

2/10 - 너무 별로예요

Christopher

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
One of our two rooms could not be opened due to a broken lock. The other had no interior door handle could not be closed due to a broken deadbolt. We got two new rooms. One could not be opened. The other opened after several attempts. Then we found the running toilet and a tub with water in it and (I kid you not) an insect swimming in it.
2023년 6월에 1박 숙박함
답변 제공: Victoria 님, 2023년 7월 3일
helloi'm sorry your stay wasn't great please give us another try in the future.

6/10 - 괜찮아요

Claudia 님, Bear

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenience to shopping.
2023년 5월에 1박 숙박함
답변 제공: Victoria 님, 2023년 6월 22일
Hi claudiathanks for your feedback we looking forward to seeing you again with maybe even a 5 star review :)

4/10 - 별로예요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Victoria 님, 2023년 6월 22일
thanks for the feedback hope you come again!!!

4/10 - 별로예요

Emma

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Victoria 님, 2023년 6월 22일
hellothanks for your feedback hope you come in again! we shoot for a 5 star review!!

2/10 - 너무 별로예요

Sherri

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked this motel through the website only to find out it was canceled and no rooms were available!
2023년 5월에 1박 숙박함
답변 제공: Victoria 님, 2023년 6월 22일
Hello SherriIt looks as though you booked but your pre auth hold to secure the room failed. we are very competitive with rates in the area and wish for you to give us another chance. but we cannot hold rooms without a guaranteed payment method.

2/10 - 너무 별로예요

Aiden

2023년 5월에 1박 숙박함
답변 제공: Victoria 님, 2023년 6월 22일
Hi Aidenmy apologies for you giving us a 1 star I'm hoping you come back and we can change that a round for you.