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소네스타 셀렉트 필라델피아 에어포트 여행 후기

3 out of 5
소네스타 셀렉트 필라델피아 에어포트
8900 Bartram Ave, Philadelphia, PA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1220개 이용 후기 중 587개" "
평점 8 - 좋아요. 1220개 이용 후기 중 289개" "
평점 6 - 괜찮아요. 1220개 이용 후기 중 121개" "
평점 4 - 별로예요. 1220개 이용 후기 중 95개" "
평점 2 - 너무 별로예요. 1220개 이용 후기 중 128개" "

8.6/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

JaeBum

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice & Clean hotel.
Nice and clean hotel. It was good trip.
2022년 2월에 3박 숙박함
답변 제공: kgrace 님, 2022년 3월 1일
Thank you for taking the time to rate the hotel a 10 out of 10. We are thrilled that you had a good trip. We look forward to welcoming you back.

8/10 - 좋아요

Jiyeon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조용한 객실
깨끗하고 긴여행중 하루 조용히 쉴수 있어 좋았어요. 다만 쓰다 남은 알콜스압이 사이드 테이블에 있어서 조금 실망스러웠지만 다른부분은 좋았어요.
2021년 8월에 1박 숙박함

6/10 - 괜찮아요

Kyle 님, Jacksoville

좋아요: 청결 상태
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 19일
Kyle, thank you for taking the time to rate your stay. We value all feedback and will strive to ensure our guests' future visits are even more enjoyable than the last. We look forward to hosting you again soon.

10/10 - 훌륭해요

Bonnie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect for early morning flight.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Bonnie, we're pleased that Sonesta Select Philadelphia Airport suited your early flight needs perfectly. We aim to deliver warmth and convenience to our guests. Looking forward to serving you again in the future.

10/10 - 훌륭해요

melynn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the staff from the front desk to the bar tender were so friendly! Treating us like we were friends/family! Everyone appeared happy and glad to be there…what a difference that makes! Will def use them again!
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 13일
Melynn, your feedback makes us smile! It's heartening to hear that the warm hospitality from our team members at Sonesta Select Philadelphia Airport made you feel like friends and family. We're thrilled to have made your stay enjoyable and eagerly await your return!

10/10 - 훌륭해요

Joselyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 4월 12일
Joselyn, thank you for taking the time to leave a rating on Expedia! It's a pleasure to hear that your stay at Sonesta Select Philadelphia Airport was a great one. We strive to make the stay of our guests enjoyable, and your review encourages us to continue doing so. We eagerly await your next visit!

10/10 - 훌륭해요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 7일
Tracy, it's always a delight to hear such positive feedback. We're thrilled you enjoyed your stay at Sonesta Select Philadelphia Airport. Do consider us your first choice on future trips to Philadelphia. Thank you for sharing your experience.

10/10 - 훌륭해요

Marcus

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I Give My Experience At Sonesta Select 5 Stars⭐️⭐️⭐️⭐️⭐️
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 5일
Marcus, it's wonderful to hear that you had a stellar experience at Sonesta Select Philadelphia Airport. Thank you for taking the time to share your feedback. We hope to welcome you back again soon.

10/10 - 훌륭해요

ReConna 님, Detroit

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was really nice from the staff to the rooms and the cleanliness. Only thing it was not a lot around but very conveniently located by the airport. I would definitely stay again.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
ReConna, it's fantastic to hear that the team members and clean rooms at Sonesta Select Philadelphia Airport played a positive role in your experience. We understand the location may not be bustling but we're glad the proximity to the airport was convenient for you. We're truly thrilled to hear that you'd consider returning and look forward to welcoming you back.

2/10 - 너무 별로예요

Jose 님, Chicago

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
Thank you for sharing your feedback, Jose.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

10/10 - 훌륭해요

Marise

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thomas, who checked us in last Sunday night, was welcoming and polite. We booked a one night stay Sunday night after we were stranded in Philadelphia by American Airlines. It was a stressful travel but the free airport shuttle was a relief. Pick up is every 30 min. Rooms are spacious, clean, and quiet. They have toiletries per request.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Marise, it's gratifying to hear that you had a pleasant experience amidst a stressful situation. We're thrilled that Thomas at Sonesta Select Philadelphia Airport could extend you a warm welcome and efficient service. It's pleasing the complimentary airport shuttle provided some relief and you found the quiet, spacious rooms to your liking. If your travels bring you back through Philadelphia, we would be delighted to welcome you again.

10/10 - 훌륭해요

Jessica

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 11일
Thanks for the fantastic rating, Jessica!It's outstanding we could exceed your expectations during your stay at Sonesta Select Philadelphia Airport. We're all looking forward to your next stay with us.

8/10 - 좋아요

MELISSA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Whistling window and by a train so a little loud. Clean!
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Melissa, thank you for sharing your experience at Sonesta Select Philadelphia Airport. We're glad to know you enjoyed the cleanliness of our facilities. We appreciate your patience with the ambient noise and will certainly review your feedback regarding the window's condition. We're looking forward to your next visit.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 15일
Michael, it's fantastic to see your 5-star rating for Sonesta Select Philadelphia Airport. We're grateful for your support and are glad to hear you had an excellent stay. We can't wait to welcome you back next time your travels bring you to Philadelphia. Safe travels until then!

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice place and clean!!
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 10일
Michelle, thank you for sharing your experience at Sonesta Select Philadelphia Airport. We're glad to know that our commitment to cleanliness and comfort met your expectations. We hope to have the pleasure of serving you again soon!

10/10 - 훌륭해요

Carleiece

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Carleiece, it's wonderful to see your perfect score rating for Sonesta Select Philadelphia Airport. We strive to provide a memorable stay for all our guests and are thrilled to see we achieved this with you. Our dedicated team members look forward to your return for another superb experience.

10/10 - 훌륭해요

Lois

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 29일
Thanks for sharing this perfect rating, Lois!We're thrilled to hear you enjoyed your stay at Sonesta Select Philadelphia Airport! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 - 훌륭해요

Christina

좋아요: 청결 상태, 편의 시설/서비스
I didn't get her name but the woman at the front desk when i checked in last night was so sweet and helpful and anticipated my needs...for a shuttle to the airport for example. She was at the desk last room me i stayed and she's wonderful. The room was spotlessly clean. My go to for pre flight stays when i have to be at the airport early
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 8일
Christina, thank you for recognizing the exceptional service provided by our front desk team member. It's a joy to hear that they were able to anticipate your needs and make your stay at Sonesta Select Philadelphia Airport enjoyable. We're equally glad to hear our cleanliness standards impressed you. We take pride in being your go-to for pre-flight stays and we're excited to welcome you back for future stays. Safe travels until then!

10/10 - 훌륭해요

Chauntae

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very helpful minutes from Airport, clean and quiet…
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 7일
Chauntae, it's wonderful to hear how much you appreciated the efficient service provided by Sonesta Select Philadelphia Airport team members and the tranquil cleanliness of our accommodations. Being just a short journey from the airport is indeed a perk we're proud of. Thanks for your positive review. We hope to welcome you back again soon.

10/10 - 훌륭해요

Raquel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my second time staying at this hotel it is very quiet very clean
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 5일
Raquel, it's wonderful to hear that you had another enjoyable stay at Sonesta Select Philadelphia Airport. Our team takes pride in providing a tranquil and spotless environment for our guests. Thank you for sharing your experience, and we're looking forward to your third visit. Safe travels until then!

10/10 - 훌륭해요

EFFIE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 3일
Thank you for the fantastic rating, Effie!We strive to make all of our guests feel welcome and relaxed during their time at Sonesta Select Philadelphia Airport! We can't wait to see you again soon.

8/10 - 좋아요

Gala

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
During my recent stay at the Sonesta Select Philadelphia Airport, I found the rooms comfortable and well-appointed, with an exceptionally cozy bed and spotless cleanliness. However, the experience was marred by disappointing service from check-in staff. The disorganized staff overshadowed an otherwise pleasant stay. Improvement in staff professionalism is needed to match the quality of accommodations.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 1일
Gala, it's pleasing to hear that you enjoyed our comfortable rooms, cozy bed, and high cleanliness standards at Sonesta Select Philadelphia Airport. We highly value your feedback, particularly in relation to the check-in experience. Ensuring guests are warmly welcomed by our team members is vital to us, and we'll continuously seek ways to elevate their readiness and professionalism. We appreciate your understanding and hope for an opportunity to better serve you in the future.

10/10 - 훌륭해요

Maricela

가족 여행
The rooms were clean
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 28일
Maricela, thank you for sharing your positive experience at Sonesta Select Philadelphia Airport. We're thrilled to know that you appreciated our meticulously kept rooms. We hope to welcome you back for another impeccable stay soon!

10/10 - 훌륭해요

jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like everything about it,
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 27일
Jessica, we're thrilled to hear your stay at Sonesta Select Philadelphia Airport was an enjoyable one! It's wonderful to know you liked everything about your experience. We appreciate your review and look forward to welcoming you back for another fantastic stay.

8/10 - 좋아요

Victoria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Even though I had to wait a little over an hour after check in for my room, the staff made the moment right by making the deposit 50 instead of 125. I really appreciated that customer service!
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 26일
Victoria, we're pleased to hear that our team at Sonesta Select Philadelphia Airport made your stay enjoyable despite the initial delay in accessing your room. We always aim to turn uncertain situations into solutions that benefit our guests. Thanks for sharing your positive experience. We hope to see you again soon.

10/10 - 훌륭해요

Claudia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 26일
Claudia, it's great to see that you've had a positive experience at Sonesta Select Philadelphia Airport. We appreciate your excellent rating and hope to serve you again soon. Thank you for choosing us as your destination.

10/10 - 훌륭해요

janet 님, harrisburg

가족 여행
There isn’t a restaurant or free breakfast. Other than that for a one night stay it’s fine. The long term parking rates are great
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 25일
Janet, it's lovely to hear that you found Sonesta Select Philadelphia Airport accommodating for your short stay. Your feedback regarding dining options is appreciated, and while we do offer long-term parking services as an added convenience, we are actively exploring additional opportunities to enhance our guest experience. Thanks for your review, and we hope to have you with us again soon.

4/10 - 별로예요

Lisa

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The hotel was in good condition for staying. It's generally clean and roomy. However, the check-in was not smooth. We called for an airport pickup and it took 45 minutes to get on the shuttle. When we arrived at the front desk, the staff could be more professional by paying attention to customers rather than chatting between themselves.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 25일
Lisa, it's regrettable to hear about the delays you encountered with the airport pickup service and the potential improvements to be made in our front desk interactions. We are grateful for your feedback, and rest assured that this will aid us in providing a much better guest experience in future. Your observations regarding our upkeep and cleanliness levels are appreciated. We hope we will get a chance to serve you better in the future.

2/10 - 너무 별로예요

Dana

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 25일
We appreciate the feedback, Dana.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

10/10 - 훌륭해요

Michel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was close to airport and had a shuttle service.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 23일
Michel, it's wonderful to hear that Sonesta Select Philadelphia Airport's proximity and shuttle service added value to your stay. We appreciate you taking the time to leave this review and we hope to welcome you back in the future.

10/10 - 훌륭해요

Terrance

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was quite and had a little balcony to relax on
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 22일
Terrance, thank you for taking the time to write about your stay. We're thrilled that the tranquility and the charming balcony at Sonesta Select Philadelphia Airport added to your relaxation. We hope to welcome you back soon for another peaceful stay.

4/10 - 별로예요

Constance

좋아요: 청결 상태
별로예요: 편의 시설/서비스
No food service at all. Limited front desk service.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 22일
Constance, we appreciate your feedback, which gives us valuable insights into areas for improvement. It's unfortunate to read that you felt our catering and reception services didn't meet your expectations. We encourage our guests to communicate any concerns during their stay to help us provide a satisfying experience. Looking ahead, we'll ensure our strategies better align with diverse guest needs. We hope you'll grant us another opportunity to serve you in the future.

8/10 - 좋아요

Takashi 님, Shinagawa-Ku

2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Thank you for taking the time to leave us a 4/5 rating, Takashi!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Sonesta Select Philadelphia Airport.

10/10 - 훌륭해요

Wade

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the airport, free shuttle, clean rooms and felt safe.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 20일
Wade, it's gratifying to know you appreciated the convenient location of Sonesta Select Philadelphia Airport and our complimentary shuttle service. We strive to provide a sense of security and cleanliness for all our guests. We hope to see you again in the future; your satisfaction is our success.

10/10 - 훌륭해요

Kathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to airport. Room was comfortable, staff friendly.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 21일
Kathy, it's a joy to hear that you had a wonderful experience at Sonesta Select Philadelphia Airport. We're delighted that our team members contributed to your comfort and that our proximity to the airport was convenient for you. We hope to have the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

ronald

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Ronald, thank you for taking the time to rate Sonesta Select Philadelphia Airport. We appreciate your feedback and are thrilled that you had a pleasant experience. We look forward to welcoming you back on your next journey through Philadelphia.

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff, very close to airport and transportation offered from airport. Room is spacious and comfortable mattress, would recommend if dealing with layover.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 19일
Andrea, we're thrilled to hear that the convenient location of Sonesta Select Philadelphia Airport and the shuttle service met your expectations. It's wonderful to know you found the room spacious and the mattress comfortable. Your recommendation is truly appreciated, and our team members can't wait to welcome you back during your next layover.

2/10 - 너무 별로예요

Kiarra

아이를 동반한 가족 여행
별로예요: 직원 및 서비스
I arrived to checkin at 445 when I got there I had to wait an additional 45 minutes to check in bcuz the room wasn’t ready due to a shortage on house keeping which made me check in 2 hours after check in time and no one called me emailed me texted me no nothing to notify that I wouldn’t be able to check in on time and that the room wasn’t ready. Staff wasn’t very helpful I didn’t get any type of credit or anything for the room not being ready or the wait I had to wait for something that was beyond my control and fault I am very displeased and I will never go to this hotel again!
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 18일
Kiarra, we regret hearing about your unfortunate experience. It's concerning that you faced a delay during check-in and were not kept informed about the status of your room. Although our team members strive to provide efficient service, it appears we fell short in your situation. We have taken your comments into consideration as we continuously strive to improve our guest experience. Please know your feedback is valuable to us, and we're sorry to learn that you won't be returning.

10/10 - 훌륭해요

Janae

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 22일
Thank you for the excellent rating, Janae!Our goal is to go above and beyond to ensure our guests have a memorable experience at Sonesta Select Philadelphia Airport! We look forward to hosting you again soon.

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The friendliest front desk staff! I stay here and park my car here every time I fly out of Philly.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 13일
Steven, we're thrilled to hear that the welcoming disposition of our team members at the front desk at Sonesta Select Philadelphia Airport continually impresses you. Thank you for making us your preferred choice when you travel out of Philly. We look forward to your next visit!

8/10 - 좋아요

Fernando 님, West Henrietta

좋아요: 숙박 시설 상태 및 시설
Nice, quiet, but the restaurant was closed when i got there at 6 pm.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 11일
Thank you for the 4-star rating, Fernando!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Sonesta Select Philadelphia Airport. Thank you again for sharing!

10/10 - 훌륭해요

Matt

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 22일
Matt, it's great to hear that you enjoyed your stay at Sonesta Select Philadelphia Airport. We appreciate your high rating and hope to welcome you back in the future. Thank you for choosing us for your travels.

10/10 - 훌륭해요

Tess 님, Palmer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, great parking, convenient and comfy.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 6일
Tess, it's wonderful to hear that your stay at Sonesta Select Philadelphia Airport matched your expectations. We're truly pleased to know you enjoyed the cleanliness, parking, convenience, and comfort of our hotel. We strive to provide a seamless and enjoyable experience for all our guests and your feedback validates our commitment to excellent guest experiences. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Leamon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very helpful and friendly, especially Amber at the front desk. She was professional and courtesy.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 4일
Leamon, it's wonderful to hear that you had a positive experience at Sonesta Select Philadelphia Airport. We're thrilled that Amber and our front desk team were able to uphold our standards of professionalism and service with a smile. We can't wait to welcome you back for another great experience.

10/10 - 훌륭해요

Luis 님, Tallahassee

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent!!
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 30일
Luis, thank you for sharing your experience at Sonesta Select Philadelphia Airport. It's fantastic to hear that you found your stay to be excellent! Our team constantly strives to go above and beyond to ensure our guests have a memorable experience. We hope to welcome you back in the future!

4/10 - 별로예요

Mireille

2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Mireille, we noticed your rating and it seems we did not meet your expectations during your stay. We invite you to share more details so we can fully understand and address any issues for the betterment of your future visits as well as for other guests. Our team strives to give each guest a pleasant and memorable experience. Any feedback you can provide will greatly contribute to our efforts.

10/10 - 훌륭해요

James 님, East Stroudsburg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Conveniently located near the airport, very clean. The room was nicely appointed
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 26일
James, we're thrilled to hear that you enjoyed Sonesta Select Philadelphia Airport's pristine accommodations and our proximity to the airport. We're looking forward to offering you the same convenience and comfort on your future stays.

6/10 - 괜찮아요

Christian

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 25일
Thank you for sharing, Christian.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.

10/10 - 훌륭해요

mei

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Efficiency Professional And friendly
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 22일
Mei, appreciating your succinct and positive feedback about your experience at Sonesta Select Philadelphia Airport. We're pleased to know our team's professionalism and friendly demeanour met your expectations. Here's to your next visit!

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 23일
Jose, thank you for taking the time to rate your stay at Sonesta Select Philadelphia Airport. We're thrilled to know that you had a great time with us. Your satisfaction is our main goal, and it's fantastic to hear that we delivered. We look forward to hosting you again soon.