Dear William, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ PHILADELPHIA AIRPORT. I do apologize for any issues encountered during your stay that hindered your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Thank you Anthony, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Philadelphia Airport. It's really nice to real that you took liking to our hotel's location, on your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Gracias Francisco, por tomarse el tiempo de escribir una reseña de su estadía en el Red Roof Inn PLUS+ Philadelphia Airport. Por favor acepte nuestras más sinceras disculpas por el encuentro que tuvo con nuestra recepcionista. Para mantener nuestros altos estándares en RedRoof, he compartido su encuentro con la gerencia para garantizar su satisfacción.Gracias por compartir sus inquietudes y espero que nos brinde la oportunidad de brindarle un mejor servicio en Red Roof la próxima vez que sus planes de viaje requieran alojamiento.Atentamente,onielGestión de techo rojoEspecialista en redirección

Hi Courtney,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Philadelphia Airport. Please accept our most sincere apologies for the concerns you described regarding the smell of the room and the latch. Know that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hi Kenneth,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Philadelphia Airport. It's nice to read that you took liking to our hotel's convenience to the airport, however, if there were any inconveniences our apologies. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hi Raymond,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating following your stay at the Red Roof Inn PLUS+ Philadelphia Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Sydney,We’re so glad you shared your feedback following your stay at the RED ROOF PLUS+ PHILADELPHIA AIRPORT. Your positive comment is much appreciated, and we are glad you had a good stay. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests here at Red Roof. Comments like yours are always an encouragement as we aim to improve on the quality of our guest experiences by providing exceptional services. Thank you again for your kind words. The staff and I would love to provide you with another stay in the future. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Nasir,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ PHILADELPHIA AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Candice, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PHILADELPHIA AIRPORT and I appreciate your 3/5 score following your stay. Please accept our sincerest apologies for the room which smelled of cigarettes. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear Abigail,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ PHILADELPHIA AIRPORT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the inconvenience caused by the smell of cigarettes in the room. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Thank you for taking a moment to leave a review, Anna. The staff and I at the RED ROOF PLUS+ PHILADELPHIA AIRPORT appreciate your 5/5 score. I am happy to hear that you found your stay to be overall pretty good. However, you indicated that the upkeep of our hotel was not being up to your standards. At Red Roof, our main goal is to provide all our guests with a great experience that portrays the comforts of home, so I am sorry to hear this was not the impression we left you with.Please know that we value you as our guest and appreciate your feedback. Thank you again for sharing your experience. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Sincerely, Red Roof Management

Thank you, Edwin, for the feedback about your recent stay at our hotel RED ROOF PLUS+ PHILADELPHIA AIRPORT. We are sorry to hear that your interactions with our staff were less than desirable and the cleanliness of our hotel was not being up to your standards. Please accept our apologies and know that we will do our utmost best to improve in this regards as we continue to strive for excellence. Thank you again for sharing your experience with us, Edwin. We hope to make a new impression and would love to see you again at one of our Red Roof locations. Sincerely, Red Roof Management

Dear Vaty,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Philadelphia Airport. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about you liking your stay. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.On your next stay, if you have any problems while you are with us, please contact our front desk immediately so we can resolve the issue and ensure your satisfaction. Thank you again and we hope you visit Red Roof again on your next visit.Sincerely,ChirellRediResponse Specialist

Hello Brent,I am pleased to have had you as our guest at our Red Roof Plus+ Philadelphia Airport. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

Hello Mike, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PHILADELPHIA AIRPORT and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Dajuana, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PHILADELPHIA AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello April,Thank you for the feedback about your recent stay at our hotel Red Roof Inn PLUS+ Philadelphia Airport. We are sorry you had a less than satisfactory experience, prompting your 1/10 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding the possible lack of cleanliness and the broken amenities. We encourage guests to notify our staff immediately about any concerns, as we strive to ensure a comfortable and enjoyable experience for all. We value your feedback and will address the issues with our Red Roof team to ensure improvements are made.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello George,I am pleased to have had you as our guest at our Red Roof Inn PLUS+ Philadelphia Airport. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Cyani. The staff and I at the Red Roof Inn PLUS+ Philadelphia Airport appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Hello Charles, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ PHILADELPHIA AIRPORT and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Julian R,Thank you for choosing to stay at our Red Roof Plus+ Philadelphia Airport. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Red Roof Management

Hello Kai, I appreciate you sharing your feedback following your stay at the Red Roof Inn PLUS+ Philadelphia Airport. I was saddened to read that your stay fell short of your expectations due to the insects and the other concern you reported. I truly apologize for the impact this had on your stay and can assure you that this is not reflective of our usual standards. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Nonetheless, your feedback is critical as we strive to deliver a clean, comfortable and value- based stay to all guests. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hi Abby,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Philadelphia Airport. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you found our hotel to be safe. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Thank you for taking the time to write about experience at the RED ROOF PLUS+ PHILADELPHIA AIRPORT. Charisma, I am thrilled to read that you had a great encounter with us and we truly appreciate your comments about you were pleased with the parking and your room was ok. However, you indicated that your previous room was cleaner, more modern, and felt more safer. At Red Roof, safety and cleanliness are some of our top priorities, so I am sorry to hear that was not achieved with you.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely, Red Roof Management

Dear Carlos,Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ PHILADELPHIA AIRPORT. I am happy to hear our price was good. However, you indicated that the foul odor, and the upkeep of your room and the bathroom hindered your experience. At Red Roof, our main goal is to provide all our guests with a great experience that portrays the comforts of home, so I am sorry to hear this was not the impression we left you with. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Sincerely,Red Roof Management

Thank you for taking the time to write about experience at the RED ROOF PLUS+ PHILADELPHIA AIRPORT. Darrell, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about you were quite satisfied with our hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Darrell, and can't wait to see you back at Red Roof soon, where we can continue to offer you a satisfactory stay at an affordable price! Sincerely, Red Roof Management

Thank you for taking a moment to leave a review, Sylvia. The staff and I at the RED ROOF PLUS+ PHILADELPHIA AIRPORT were disappointed to see your 2/5 score following your stay. You indicated that the foul odor in your room hindered your experience. It is our goal to provide a comfortable stay for all our guests, so I am disappointed to learn this was not achieved with you.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely, Red Roof Management

Dear Thomas, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn PLUS+ Philadelphia Airport. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you mentioned regarding the insects and the plaster on the walls. Our Red Roof team works with a Pest Control company who regularly treats the property for pests. In regards to the amenities mentioned, I saw where you booked a standard king room which does not have a microwave or heater. In the future, should you require such amenities, I would recommend that you book one of our deluxe 2 full beds or superior king room.Your feedback is important to us and your comments will be shared with management in an effort to address your concerns. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Lena, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ PHILADELPHIA AIRPORT and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Hello E, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ PHILADELPHIA AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF PLUS+ PHILADELPHIA AIRPORT. Rose, I am thrilled to read your kind remarks about our nice and friendly manager, our friendly housekeeping staff, and you will be visiting again resulting in a 5/5 score. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Rose, and can't wait to see you back at Red Roof soon, where we can continue to offer you a nice stay at an affordable price!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Daniel,I appreciate you sharing your feedback following your stay at the RED ROOF PLUS+ PHILADELPHIA AIRPORT. I was saddened to read that your stay fell short of your expectations due to the insects in the room, issues with the bathroom door and all other concerns you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Kaohung, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PLUS+ PHILADELPHIA AIRPORT and I are disappointed to see your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Hello Myrna, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ PHILADELPHIA AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear LIsa, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ PHILADELPHIA AIRPORT and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Hello Tanya, We appreciate your honest feedback following your stay at the Red Roof PLUS+ Philadelphia Airport. I am happy to hear that the room was okay; yet, I was disheartened to read it could use some updates and the the lights fixtures above the bed was hanging from the wall. To uphold our company’s high standards your encounter will be shared with management to ensure your satisfaction. On your next stay, Tanya, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue in real time. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, ChevaneseRed Roof Management RediResponse Specialist

Dear Late, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ PHILADELPHIA AIRPORT and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear Charisma,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ PHILADELPHIA AIRPORT. I am glad to read your comments about our clean rooms resulting in a 5/5 score.Thank you for your review and Red Roof hope to continue to provide great experiences for you. Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello La'Mon, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ PHILADELPHIA AIRPORT and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear David,Thank you for your review following your stay at Red Roof Inn PLUS+ Philadelphia Airport. I am happy that our comfortable bed pleased you. However, you stated that the toilet's stability, your staff encounter, and the other concerns hindered your stay. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience. Please know that we value you as our guest and appreciate your feedback.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Dr Desiree,Thank you for your review following your stay at Red Roof Inn PLUS+ Philadelphia Airport. I am happy that you found our property to be good. However, you stated that the pest you reported, the unwelcoming staff and the other issues hindered your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future.With thanks,GabrielleRed Roof ManagementRediResponse Specialist

Hello John,We are utterly disappointed to see that you encountered these distasteful situations during your visit. This is nowhere near the standard we strive to uphold here at Red Roof. I have escalated this matter to the proper authority. Thank you again, we hope you have a great day. Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Andre,Thank you for your review following your stay at Red Roof Inn PLUS+ Philadelphia Airport. I am happy that your stay with us was okay. However, you stated that you hoped for a refrigerator. In the future, please explore our various room options and chose the one that best suits your preference. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Mercedes. The staff and I at the Red Roof Inn PLUS+ Philadelphia Airport appreciate your 5/5 score following your stay. I am happy that you found our rooms to be great. However, you stated that the pest you reported hindered your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist

Dear Alejandro,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ PHILADELPHIA AIRPORT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the unavailability of rooms upon your arrival. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,LaTundeRed Roof Management RediResponse Specialist

Hello Uriel,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ PHILADELPHIA AIRPORT. It's saddening to hear that your stay didn't meet your expectations due to the indicated foul odor, damaged faucet, flickering lights, along with other issues. We do apologize for such poor experience. Please know that this isn't the level of service that Red Roof stands for and will take your comments into consideration so that we may improve our customers experience. On your next stay, should you have any issues while with us, please contact our front desk immediately so Red Roof can take care of the issue to ensure you're comfortable.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Irwin,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ PHILADELPHIA AIRPORT. It's saddening to hear that you found our property to be unclean and possible condoning wrongs. Please know that this isn't the level of service that Red Roof stands for and will take your comments into consideration so that we may improve our customers experience. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Shamee,We are sorry to hear your recent experience at the Red Roof Inn PLUS+ Philadelphia Airport did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,Gabrielle Red Roof Management RediResponse Specialist

Hello Estrellita,Thank you for leaving a review of our Red Roof Inn. You indicated that you were not pleased with your stay, resulting in your 1/5 score. The issues you brought to our attention regarding a stained hair dryer, a broken bed and being abruptly awoken are truly regrettable. At Red Roof we strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention. Thank you again for sharing your concerns. We wish you the best in your future travels. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist