디럭스룸 | 1 개의 침실, 고급 침구, 오리/거위털 이불, 필로우탑 침대

더 아누바 호텔 여행 후기

2.5 out of 5
더 아누바 호텔
271 Ridge Road, Spring City, PA

이용 후기

6.6
평점 10 - 훌륭해요. 129개 이용 후기 중 33개" "
평점 8 - 좋아요. 129개 이용 후기 중 34개" "
평점 6 - 괜찮아요. 129개 이용 후기 중 23개" "
평점 4 - 별로예요. 129개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 129개 이용 후기 중 26개" "

7.2/10

청결 상태

7.2/10

직원 및 서비스

5.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

10/10 - 훌륭해요

Guilherme

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Adria

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

4/10 - 별로예요

Shannon

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No dining at all about 10 rooms but Not my complaint biggest complaint was room was uncleanly toilet had blood and fecesall over it. I understand things happen when we ask kindly for it to be serviced it was cleaned poorly blood was still on the toilet. I asked nicely if he could finish cleaning or if I can take a cleaning product to finish the job. I service the whole room, cleaning, old, sticky dust all over the mini fridge and cabinets also the nightstands and tables. Everything was sticky and covered in dust He was slightly rude, but gave me some cleaning products never came to our room for service to give us any towels check up nothing our whole four day's nothing was provided. I bought a whole new bed set because the bed set provided had blood stains on multiple layers. They looked like they tried to wash them, but didn’t succeed so I went to Walmart to buy a mattress plastic cover a whole bed set that I left most of at the room in the end I don’t recommend staying at this hotel otherwise the area is nice convenient for tourist close to the Pennhurst asylum, but there has to be a better hotel somewhere in the area. Don’t recommend going to this one.
2023년 10월에 3박 숙박함

2/10 - 너무 별로예요

Raquel

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty
Room was dirty. It smelled like smoke and cat pee. I think there was mold in the shower. The comforters smelled bad with cigarette holes in them and brown stains. The mattresses smelled bad. The shades on the windows were stained with what looked like human fluids, if you know what I mean. Not worth the price or risking bringing something home with you.
2023년 10월에 1박 숙박함

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Christopher

2023년 7월에 1박 숙박함

4/10 - 별로예요

Brett

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
We booked a room with two beds. However, when we got there the guy at the desk said we had a reservation for a single bed. But then he said they didn't even have one of those available, and that the only room left had two beds, which we would have to pay extra for. On top of that, there is no breakfast, as advertised on both Expedia and on the hotel website.
2023년 6월에 1박 숙박함

8/10 - 좋아요

Raquel

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
As others have said this is a small motel. It’s well kept, clean and family owned. Stayed here for close accommodations to a local event and it was lovely. The staff was friendly and accommodating and gave a great recommendation for local restaurants. The room looked exactly like the pictures… and there were no issues with any of the amenities. I will definitely stay here again for this event next year!
2023년 5월에 2박 숙박함
답변 제공: HD 님, 2023년 5월 22일
Thank you so much for your input, appreciate your time, we look forward to serving you.

2/10 - 너무 별로예요

Allison

2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

MICHAEL 님, Sunbury

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not like anything about the property. Arrived after 6 and they didn't have my reservation. Its not a hotel, its a motel...the room wasn't ready and when we got in it it was dirty. The mattress is old, pillows even older and yellow the toilet seat was dirty. I left the room ASAP and booked a room at the Residence Inn. Which is where i will be staying next year when we come to the Pennhurst Paracon. What a bait and switch with pictures that are very misleading.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Thornton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean room nice shower quiet place nice scenery
2023년 5월에 1박 숙박함
답변 제공: HD 님, 2023년 5월 22일
Thank you so much for your input, appreciate your time, we will wait to serve you.

10/10 - 훌륭해요

amber

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Older little property. We were only staying one night as we were doing an overnight ghost tour of pennhurst. Manager was very nice. Room was fairly clean, could use a good vacumming around floor board edges. Its located in the middle of beautiful country side. Bed was comfortable. Will be going back for another ghost tour so we will be staying here again.
2023년 5월에 1박 숙박함
답변 제공: HD 님, 2023년 5월 22일
Thank you so much for your input, appreciate your time, we look forward to serving.

2/10 - 너무 별로예요

Michael

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were bugs in the bed and the sheets were covered In stains
2022년 12월에 1박 숙박함

6/10 - 괜찮아요

Jeffrey 님, PITTSBURGH

2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Nicole

2022년 11월에 1박 숙박함

4/10 - 별로예요

Tiffany

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not so good
The beds had hair on them the cups had dust on them so I couldn’t use them there was white stuff on the red thing that goes at the end of the bed the shower was going every which way but on me
2022년 11월에 1박 숙박함
답변 제공: Management 님, 2022년 11월 12일
We will address.

10/10 - 훌륭해요

Edward

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent hospitality!
답변 제공: Harshad Desai 님, 2022년 11월 7일
Thanks & Appreciate for your review. Management look forward to serving you in the future.

2/10 - 너무 별로예요

Christopher

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함

6/10 - 괜찮아요

James

출장 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It is quiet and the room is nicely laid out. the two lights by the bed don't work and there is not instruction for how to use the TV. The staff person at front was very nice though he was told he needed to keep a paper copy of all my credit card information. I insisted that was not acceptable, so easy to steal. He understood. Currently I am wondering: When do they deliver the continental breakfast to your room? No sight of anyone.
2022년 9월에 1박 숙박함
답변 제공: manager 님, 2022년 11월 13일
we will address this issue

4/10 - 별로예요

Bruce

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Advertised queen was a comfortable double, slow drain in the sink, AC was extremely loud. These are things that would be tolerable if the price was less than $100, but they charged $150 . We got ripped off!
2022년 9월에 1박 숙박함

6/10 - 괜찮아요

Amy

좋아요: 청결 상태, 직원 및 서비스
This is not a hotel: it’s a very small motel with few rooms in a row. The room was cooled with a window AC unit that was very noisy & turned off and on throughout the night, making it impossible to sleep well. The room itself was clean and spacious. The host or owner seemed friendly. While I paid in full online, the host or owner took a written imprint of my credit card & driver’s license in case of incidentals; I’m now concerned I will be charged extra despite leaving the room clean & undamaged, and I’m very concerned the written credit card info won’t be shredded properly for fraud prevention. Everything in the description was elevated or padded to make the motel, room, and amenities seem better than they were. I chose this motel based on proximity to an event; the relatively low price; and the very short duration of stay. Even so, I would not choose this motel again.
2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

luis

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Outdated
Terrible condition .. it’s a low budget hotel.. place to stay if you are just trying to save money and not going to spend a lot of time in the room..
2022년 7월에 2박 숙박함

8/10 - 좋아요

nick

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was overall good and property owner was great about follow up and was very helpful. Had left item in room and property owner shipped it back to us.
2022년 6월에 2박 숙박함

8/10 - 좋아요

warren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet and simple
The gentleman who checked me in, I assumed he was the the owner was very courteous and very polite. The location is rural and very tranquil. Room was simple but clean. Only downside was no ice machine on site.
2022년 6월에 1박 숙박함
답변 제공: KD 님, 2022년 6월 14일
Thank you so much for your response,we will very happy to see you again.

4/10 - 별로예요

Kristi

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
First, by definition, this is NOT a hotel. It is a motel. Old school motels can be very charming, so I booked two rooms at Anuva because it was very close to where my family was and there were no other places available. Once there, I felt it was very overpriced for the accommodations. Like other reviews, things were old and run down. The rooms did not smell fresh. I was uncomfortable that no receipt was given even when I asked for one. The owner told me Expedia would be billing me. All other hotels give a receipt even when booked by an online travel service. Another reason why no receipt was given was the owner was not sure how much the cost would be until we left in case of damages or theft. Unfortunately, I know that is a problem for owners, but it does not give confidence when someone has your credit card information and will not give you a basic receipt. I reminded the owner that one of the rooms already had broken tiles and repairs in progress not wanting to be charged for damage my family did not do. He said he was aware It was advertised that breakfast was included but it was not. Covid was the reason given but all other places I have stayed in the last month are serving breakfast without a problem. That is not such a big deal except it is included in the cost and there are no convenient places nearby. I had my grandchildren with me and could have planned better had I known. On a positive note, I was happily surprised to hear birds singing in the morning.
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

James

2022년 5월에 1박 숙박함

6/10 - 괜찮아요

dawn

출장 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
This establishment charged me a $150 deposit when I checked in ..nothing was mentioned when I reserved my room online. Yes I did get my deposit back but would have been nice to know ahead of time in case I didn't have the extra money.
2022년 4월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 직원 및 서비스
Horrible people. Rude.
2021년 10월에 1박 숙박함

2/10 - 너무 별로예요

Fernando

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had many inconveniences, I don’t recommend to travelers who want to stay with their family, on the way or to stay. In the reservation I made, there were two beds and breakfast included, they gave me a single bed and without breakfast, he tried to help me in some way by giving me another room, that is, two rooms, I had no problem, but he asked me for a guarantee of $ 150 which was immediately debited from my card, they were going to return the money once I check out, a day has passed and they have not returned my money. Lots of insects, dirty sheets
2021년 10월에 1박 숙박함
답변 제공: kd 님, 2021년 10월 13일
sorry for any inconveniences , we will definitely address this issue

4/10 - 별로예요

Not

연인과의 여행
좋아요: 직원 및 서비스
I kinda feel bad leaving this review because I feel like the gentleman who helped us at the front desk was friendly and kind, and might run the hotel on his own. Let's get the bad out of the way: - this is a countryside hotel, not a motel - no inside-only locks on the doors - $250 deposit is completely unreasonable - non-refundable room charge is unreasonable - everything works but general state of disrepair - carpet coming up, parts of A/C unit fell off while there - neighbors noisy all hours of the night - no breakfast served (cited COVID-19, but not masking) - our room was only quickly cleaned - previous tenant's food was partially eaten, could not try The good: - we remained safe - our car and room were not broken into - the appliances do work, even if rusting etc - the bed was clean, no bugs - someone probably likes the rainwater shower Room rate was over $100 a night and I only got it because it was a bit of an emergency and closest to where we needed it. I would probably not stay here again unless the room rate were half the price and numerous things on the "bad" list were fixed.
2021년 10월에 2박 숙박함

10/10 - 훌륭해요

Aaron

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hidden gem. Beds are not the best,but the shower makes up for it. $200 deposit on room, but worth it.
2021년 9월에 1박 숙박함
답변 제공: kd 님, 2021년 10월 13일
thank you for your response, we will look forward to serve you in future.

2/10 - 너무 별로예요

ROSE 님, california

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was absolutely disgusting! The bedding had stains (brought my own bedding) and the furnishings were old and broken. The toilet was filthy with “hair” and urine residue that my husband had to clean for us to use. We barely slept and ended up leaving at 3am. I had read previous reviews and thought this would be a good choice with other hotels full due to local floods. Don’t even take a chance with this nastiness!!
2021년 9월에 1박 숙박함

8/10 - 좋아요

Francis

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Surprisingly Decent.
I was surprised at the quality when I first arrived. You can tell it's been a family owned inn/motel for a long time. A main house with the check-in lobby nicely built in and a strip of units. Service was very friendly; very "family owned" feel. The clientele did seem a little shady. I was there because everything was of course booked that Friday and prices were inflated, this place was in budget. Rennovated bathrooms, very nice overhead shower head, had a great shower. Nice bed. They need black-out shades though. The mini FRG & microwave worked. Some of the furniture was damaged; the aforementioned shady clientele. I'd probably bring your own sheets to this one...probably most hotels for that matter. Located in beautiful rural PA, it also has a big field facing the strip of units. If you have a portable grill or kids.
2021년 9월에 1박 숙박함
답변 제공: kd 님, 2021년 9월 14일
thank you so much for your feed back we will address the issues

10/10 - 훌륭해요

Karina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome place !
Our stay was great! Checked in late and the owner was very nice and accommodating. Wasn’t sure what to expect, walked in the room and it was beautiful. Very modern. Bed was super comfy. Very good lighting. Bathroom was the best part ! Awesome shower! It’s also very quiet with a nice view. It’s the first place I’d check for vacancy if I’m ever in the area again . Would deff recommend.
2021년 8월에 1박 숙박함
답변 제공: kd 님, 2021년 9월 16일
thank you for your feedback,we really appreciate your time .

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Full recommended.
It was so comfortable, it can be a more clean but was ok. Really peaceful
2021년 8월에 1박 숙박함
답변 제공: kd 님, 2021년 8월 23일
thanks for your business and appreciate your feed back.

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스
2021년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Quite
2021년 5월에 1박 숙박함

8/10 - 좋아요

Matthew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quaint and Simple
A simple room for a simple one-night stay. Quiet area.
2021년 4월에 1박 숙박함
답변 제공: kd 님, 2021년 5월 1일
thank you so much please come again.

8/10 - 좋아요

실제 이용하신 고객

2020년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 8월에 2박 숙박함

2/10 - 너무 별로예요

Nobody 님, Here

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's was the worse experience in my entire life of renting anything blood stained sheets with urine stains unclean bathroom.. absolutely no service or towels or sheets no vending machines ..total crook. Got a refund right away but it was a doozy. DO NOT GO HERE.
2020년 8월에 1박 숙박함

2/10 - 너무 별로예요

David

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함

4/10 - 별로예요

Weverton

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 11월에 1박 숙박함

10/10 - 훌륭해요

Nathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
It was a great stay for a very good price
2019년 11월에 1박 숙박함
답변 제공: kd 님, 2019년 11월 4일
thank you for your good review,you can recommend to your friends and family.

6/10 - 괜찮아요

Crystal

좋아요: 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: kd 님, 2019년 11월 2일
thank you for your good review.

2/10 - 너무 별로예요

M.C.G. 님, Pottstown

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My father had a medical emergency, wasn't able to make my stay, wasn't able to get a refund. So literally out $90
2019년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice little place, affordable, and in a good location out in the country.
2019년 9월에 2박 숙박함
답변 제공: kd 님, 2019년 11월 2일
thank you you enjoyed the stay.

8/10 - 좋아요

Javier

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfortable
2019년 8월에 3박 숙박함
답변 제공: kd 님, 2019년 9월 4일
thank you so much for your reviews,appreciate..

8/10 - 좋아요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This place from the outside looks nothing like the inside of the rooms. Outside looks like a bargain motel but the rooms are contemporary and very clean with great fixtures and the bed was extremely comfortable. A wonderful surprise after going into the room.
2019년 7월에 1박 숙박함
답변 제공: kd 님, 2019년 8월 3일
appriciate , for your good review.we lookforward to see you in future. thanks again.

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행, 출장 여행
I showed up after driving 2 hours . I went to the check in door which was locked and rang doorbell 5 times. No one answered there was no information in the window as to how to check in or how to contact someone to check in. I had to find another hotel to stay. This is a small country roadside motel not a hotel. After all this the hotel would not offer me a refund.
2019년 7월에 1박 숙박함
답변 제공: kd 님, 2019년 8월 3일
we are open 24/7, there is always frontdesk attendent sorry you felt inconvince..