BBQ/피크닉 공간

앵커 벨 홀리데이 파크 여행 후기

2 out of 5
앵커 벨 홀리데이 파크
272 Church Street, Cowes, VIC

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 149개 이용 후기 중 83개" "
평점 8 - 좋아요. 149개 이용 후기 중 54개" "
평점 6 - 괜찮아요. 149개 이용 후기 중 9개" "
평점 4 - 별로예요. 149개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 149개 이용 후기 중 0개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

chris

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to visit clean sheet 7min walking to the beach quit place everything was clean Only tap water wasn’t drinkable we had to buy water as well there wasn’t shampoo and conditioner Kids has so much fun
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Thanks for the positive feedback! We're delighted you enjoyed your stay and the nearby beach. Apologies for the inconvenience with tap water; we'll work on improving amenities. We're thrilled the kids had a blast! Hope to see you again soon for more fun in the sun

10/10 - 훌륭해요

Linda

2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Thank you for your wonderful review! We hope to welcome you again soon

10/10 - 훌륭해요

Krystal

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just returned home after a wonderful 4 days in Phillip island, stayed at Anchor belle holiday park for 3 nights and pleased. Cabins are clean, outdated but still have basics. Games room is very basic and again, outdated, Sega and old playstation so kids werent interested. Indoor pool is fun for the whole family, jumping pillow was a favourite for the kids. Laundry is okay, $5 for washing, $1 dryer. We would definitely stay again in the future.
답변 제공: Manager 님, 2024년 3월 18일
Thank you for taking the time to leave a review, Krystal. We're glad to hear that you found our cabins clean and equipped with the basics. It's great to hear that your family had fun in our indoor pool and enjoyed bouncing on the jumping pillow! We'll take note of your comments regarding the games room and see how we can make it more appealing for younger guests. We look forward to welcoming you back and providing you with another enjoyable stay.

8/10 - 좋아요

Drew

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Thank you for your review, Drew. We hope to welcome you again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
comfortable stayp
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Thank you for your review. We hope to welcome you again in the future.

10/10 - 훌륭해요

Daniella

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Brilliant facilities for kids, including warm indoor pool, games room, jumping pillow. Great price, great location.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Thank you for your valuable feedback! We are thrilled you and your family enjoyed our facilities and found great value for money in our 2 bedroom self-contained cabins. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Chris

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff and great facilities for kids.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 16일
Thank you for your fantastic feedback. It's great to know you and your family had a good stay and enjoyed our facilities- the indoor heated pool has been very popular with this crazy weather we have been experiencing. I will also be sure to pass your fantastic feedback onto our great team! We look forward to welcoming you back again soon.

10/10 - 훌륭해요

andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay. Really friendly staff. Close to the beach. Enjoyed it.
2023년 9월에 4박 숙박함
답변 제공: Manager 님, 2023년 9월 27일
Thank you for your fantastic feedback. It's great to see you had a great stay! I will be sure to pass your feedback onto our team

10/10 - 훌륭해요

Monica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really liked staying here the indoor pool was great and bbq facilities were great too
2023년 9월에 6박 숙박함
답변 제공: Manager 님, 2023년 9월 27일
Thank you for taking the time to leave such a wonderful review, Monica. Our indoor pool is a BIG HIT over the school holidays, for little and big kids alike. We can't wait to welcome you back to our park!

8/10 - 좋아요

Albert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property close to the beach. Great for kids.
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 19일
Hi Albert, thank you for your great review. We absolutely love our location and the safe swimming beach only 100m from our park. We can't wait to welcome you again!

8/10 - 좋아요

Chieko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 19일
Hi Chieko, Thank you for taking the time to leave such a great review! We can't wait to welcome you and your family back to our park.

10/10 - 훌륭해요

Bonnie

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely stay
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 15일
Thank you Bonnie. We are glad you enjoyed your stay and look forward to welcoming you back again soon

10/10 - 훌륭해요

Rachel 님, Cheltenham

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were fantastic - helpful, friendly and welcoming with a wealth of knowledge about what activities to do around the island and at their premises. There’s a heated indoor pool and the room we had was perfect for our needs. We would definitely stay here again.
2023년 5월에 3박 숙박함
답변 제공: Manager 님, 2023년 5월 8일
Thank you for taking the time to leave such a great review, Rachel! I will pass along your feedback to our amazing reception team. Our indoor heated pool is a major hit in these cooler months, we're so glad to hear our park was perfect for your needs. We can't wait to welcome you again in the future!

10/10 - 훌륭해요

Nicky

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love this caravan park. It provided everything we required making my time away enjoyable for me & my family. Located close to shops & walking distance to the beach. I highly recomend it.
2023년 4월에 8박 숙박함
답변 제공: Manager 님, 2023년 4월 26일
Thank you for taking the time to leave such a fantastic review, Nicky! We are glad you and your family had an enjoyable stay with us. We absolutely love our location too! We can't wait to welcome you all again in the future.

10/10 - 훌륭해요

Cameron

2023년 3월에 6박 숙박함
답변 제공: Manager 님, 2023년 4월 23일
Thank you for taking the time to leave such a great rating, Cameron. We look forward to welcoming you again in the future!

10/10 - 훌륭해요

Warren

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was one best weekends we have had away for a long time. The hot swim is just what we needed as well.
2023년 3월에 2박 숙박함
답변 제공: Amy 님, 2023년 3월 23일
We pride ourselves on providing a service that exceeds our customers’ expectations, so I’m very pleased to hear about your experience.

8/10 - 좋아요

Yvonne

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함
답변 제공: Amy 님, 2023년 3월 12일
Hi Yvonne, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

4/10 - 별로예요

Michelle

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
We booked the cozy cabin and it was indeed cozy, although dirty. There were a lot of spiders on the ceilings and walls and when we moved the couch over to fit our suitcases the floor was filthy underneath. We had a wedding on and needed to iron a suit, however the iron was peeling underneath and when using it spread black plastic all over the garment. I wouldn’t stay here again.
2023년 2월에 3박 숙박함
답변 제공: Amy James 님, 2023년 2월 16일
Oh gosh, I am devastated to be reading this and so sorry to read of your experience. We will be investigating the issues raised. Please in future, no matter where you stay, Please bring any concerns to the businesses attention and give them the opportunity to rectify any issues or concerns

8/10 - 좋아요

Maree

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location to the beach
2023년 2월에 3박 숙박함
답변 제공: Amy 님, 2023년 2월 12일
Thank you for your rating, we really appreciate it

10/10 - 훌륭해요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely area
Great place for a quite weekend away. Very friendly staff and helpful
2022년 10월에 3박 숙박함
답변 제공: Manager 님, 2022년 10월 12일
Hi Paul, we're thrilled you had a great stay with us! Thank you for taking the time to review our park, we hope you'll stay with us again.

8/10 - 좋아요

Debra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to beach, great pool
2022년 9월에 4박 숙박함
답변 제공: Manager 님, 2022년 10월 1일
Thank you for taking the time to review our park. We absolutely love our location and the proximity to the beautiful beach 100 metres away. The heated pool is a definite hit with our guests. We look forward to welcoming you back!

8/10 - 좋아요

Lanywati

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to relax with the fam Because they have heated pool.
2022년 6월에 3박 숙박함
답변 제공: Manager 님, 2022년 7월 19일
Thank you for taking the time to review our park. Our heated pool is a definite hit during these cooler, Winter months. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Terry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff. Great cabin that was clean, spacious, and modern.
2022년 6월에 3박 숙박함
답변 제공: Manager 님, 2022년 7월 2일
Thank you for your wonderful review and feedback. We are so elated to hear you enjoyed our brand new 3-bedroom Villa with your family. We can't wait to welcome you back to our holiday park!

10/10 - 훌륭해요

Anne

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Customer service was fantastic.
2022년 5월에 2박 숙박함
답변 제공: Manger 님, 2022년 5월 9일
Thank you for the lovely feedback Anne. I will be sure to pass this onto our amazing staff.

8/10 - 좋아요

Scott

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 3월에 3박 숙박함

10/10 - 훌륭해요

sheryn

단체 여행
좋아요: 청결 상태, 객실의 편안함
Staff were friendly and helpful and cabin was clean and just what we needed
2022년 3월에 2박 숙박함
답변 제공: Manager 님, 2022년 3월 25일
Thank you for taking the time to review our park. We hope to welcome you and your sister back in the future.

4/10 - 별로예요

Angela

연인과의 여행
This review would have been better as We chose to over look the hole in the wall, the water damaged bedside table, broken tiles in the bathroom, no tv reception and spasmodic Wi-Fi. The cobwebs were also an added bonus because the staff were all so welcoming and friendly but when in the office this morning to order a coffee I was promptly pushed to the back of the queue by attendant Amy when the loud mouth “annual” arrived desperately needing a coffee. Apparently her needs were greater than mine! So for that our review is as it should be. Poor maintenance of the cabin and horrible customer service. Until this coffee incident we were looking to bring our family of 10 back but not now. We shall take our business elsewhere.
2021년 12월에 4박 숙박함
답변 제공: Manager 님, 2022년 1월 6일
I am surprised to see your negative feedback as, throughout your stay, you would tell me how much you enjoyed your stay. For the future, no matter where you are staying please report any maintenance to give the business an opportunity to rectify any issues. Unfortunately, over busy peak times, the internet infrastructure on Phillip Island isn't equipped to handle the pressure, and the interference with the TVs was beyond our control, as offered to our guests we happily hired DVDs at no charge. We are sorry these issues affected your stay however, unfortunately, some things are beyond our control. Please be assured, we don't play "favourites" or push people back in the queue. The guest had ordered her coffee earlier, however, it was very busy and she came back to collect her order. I hope you and your family have a great holiday.

10/10 - 훌륭해요

Gauri

2021년 12월에 3박 숙박함

6/10 - 괜찮아요

Crystal

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
The staff are friendly and it’s a great family friendly style accommodation choice with lots for children to do. It’s also very close to the beach which was great to be able to walk. We were disappointed that the cabins weren’t cleaned at all during our 7day stay. This also meant one towel each for the entire week because they aren’t changed and there was only one toilet roll provided so we had to purchase more. I think that there really needs to be cleaners attend at least once during a week long stay. When you pay a couple hundred dollars a night you don’t want to go and buy cleaning products to clean the place during your stay. Apart from the cleaning side of things it’s a nice family friendly place to stay but make sure your cabin isn’t right next to the play room because it’s loud.
2021년 12월에 4박 숙박함
답변 제공: Manager 님, 2021년 12월 22일
Thank you for taking the time to share your experience. We are so pleased you enjoyed our park, staff, location, and facilities. We must agree, we are in a pretty amazing place! I can appreciate your feedback regarding cleaning/servicing rooms. Unfortunately, this isn't something we offer or advertise. We wish you a very Merry Christmas and look forward to welcoming you back again soon.

10/10 - 훌륭해요

Carol

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 12월에 2박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 객실의 편안함
Hideaway
Great place to escape the madness of the city
2021년 12월에 2박 숙박함
답변 제공: Manager 님, 2021년 12월 18일
Thank you for taking the time to review our park. We love our location and being a getaway from the hustle and madness of the city. We can't wait to welcome you and your family back

10/10 - 훌륭해요

Erin

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was exactly what we needed for a weekend away with the kids. The park had a playground, play room, jumping pillow and pool. Exactly where kids want to spend their time. A super short walk to the beach was fantastic. Close the the shops and other attractions on the island. We will be going back.
2021년 11월에 2박 숙박함
답변 제공: Manager 님, 2021년 11월 27일
Thank you for taking the time to post this review, Erin. We are absolutely delighted that you and your family enjoyed your stay with us. We can't wait to welcome you back to our park.

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic time. Lovely staff. Cabin in great place so close to the beach
2021년 6월에 7박 숙박함
답변 제공: Manager 님, 2021년 7월 8일
Thank you for taking the time to review our park, we really appreciate it. We are so pleased you enjoyed your stay and found what we have on offer suited your needs. We all work really hard and it's very rewarding getting feedback such as yours!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
I enjoyed our stay there, the properties were quite easy to locate and the local shops were only around the corner which made it convenient and less time-wasting.
2021년 6월에 2박 숙박함
답변 제공: Manager 님, 2021년 7월 2일
We appreciate you taking the time to review our park, it's fantastic to see you enjoyed your stay. We look forward to welcoming you back again soon.

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
This is a great family friendly holiday park! A few things could have been fixed and replaced in our cabin but over all easy to navigate and a very relaxed feel.
2021년 6월에 2박 숙박함
답변 제공: Manager 님, 2021년 6월 28일
Thank you for your great score and comments, we are glad you enjoyed your stay. Please reach out and let us know of any issues or faults to help us fix these issues promptly and create a better experience for you. We hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, great amenities, very clean, totally enjoyable stay
2021년 4월에 2박 숙박함
답변 제공: Manager 님, 2021년 5월 6일
Thank you for taking the time to review your recent stay. We are very pleased you enjoyed your stay and appreciate your wonderful feed back. Thank you

10/10 - 훌륭해요

Frank

단체 여행
좋아요: 청결 상태, 객실의 편안함
A great stay at the Anchor Belle Caravan Park.
Excellent Caravan Park facility with fully equipped deluxe cabins that are spotless. Very friendly and helpful staff. A very comfortable and enjoyable stay. Thank you!
2021년 3월에 3박 숙박함
답변 제공: Manager 님, 2021년 3월 12일
Thanks for the great review Frank. We're glad that you enjoyed your stay with us and that you appreciated the great pride we take in our Cabin Presentation. We hope to see you again soon.

10/10 - 훌륭해요

Greg 님, FERNTREE gully

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean close to the beach pool was clean and heater all in all good place
2021년 1월에 2박 숙박함
답변 제공: Taylah 님, 2021년 2월 2일
Thank you for leaving us your review. We are very happy to know that you enjoyed your stay with us. We hope to have you stay again in the near future.

8/10 - 좋아요

Harsimran

좋아요: 청결 상태
2021년 1월에 2박 숙박함
답변 제공: Taylah 님, 2021년 2월 13일
Thank you Harsimran for your 4 out of 5 review. We wish you well for 2021 and hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The amenities were amazing and staff very friendly and helpful.
2021년 1월에 7박 숙박함
답변 제공: Taylah 님, 2021년 1월 13일
Thank you kindly for taking the time to leave us this review. We are so thrilled to know that you have enjoyed your time here with us, and hope to see you again soon. Wishing you all the best for 2021!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 12월에 4박 숙박함
답변 제공: Manager 님, 2020년 12월 27일
Thank you for your 5 out of 5 review, we hope we can welcome you back another time.

8/10 - 좋아요

Sue 님, Victoria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic amenities for kids - they loved the games room and pool
2019년 9월에 2박 숙박함
답변 제공: manager 님, 2019년 12월 31일
Thank you for your great review, we are pleased that the children were able to make use of our many facilities. Our heated pool and games room are usually great favourites, along with our jumping cushion and arcade games. We hope you are able to visit again soon.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, helpful staff, great cabin with plenty of space
2019년 10월에 1박 숙박함
답변 제공: Manager 님, 2019년 10월 22일
Thank you for your kind response, it certainly sounds like our cabin suited your needs. We hope that you are able to stay with us again and enjoy more of what Phillip Island has to offer.

8/10 - 좋아요

실제 이용하신 고객

2019년 9월에 3박 숙박함
답변 제공: Anchor Belle Holiday Park 님, 2019년 9월 27일
Thank you.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
2019년 9월에 1박 숙박함
답변 제공: Anchor Belle Holiday Park 님, 2019년 9월 27일
Thank you for your great feedback

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
super clean, great people really enjoyed our stay, there was plenty to keep the kids happy and the walk to the beach was beautiful
2019년 6월에 3박 숙박함
답변 제공: Manager 님, 2019년 6월 17일
Thank you for your lovely review. We are pleased to hear that your children enjoyed their stay and we hope they had the opportunity to use some of the facilities we have. Although the weather is cooler at this time of the year we do love long walks along the beautiful beaches we have on the Island.

10/10 - 훌륭해요

Abby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic location, walking distance to the beach and close to shops. Cabin was in excellent condition and spotlessly clean. Only downfall was some of the games for the kids require maintenance.
2019년 4월에 3박 숙박함
답변 제공: Anchor Belle 님, 2019년 4월 24일
Thanks Abby, we're glad you all had a great stay with us. Your maintenance feedback will be passed on.

10/10 - 훌륭해요

Rhi 님, Melbourne

연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was great! Close to the beach and shops. Property was clean. Staff great
2019년 3월에 2박 숙박함
답변 제공: ABHP 님, 2019년 3월 27일
Thanks for such a great review Rhi, hope to see you again some time in the future!

8/10 - 좋아요

Ishan

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2019년 3월에 2박 숙박함
답변 제공: ABHP 님, 2019년 3월 20일
Thanks for choosing Anchor Belle Holiday park for your family's stay Ishan. We hope your legs have recovered from all the walking! Enjoy the rest of your holiday, ABHP

8/10 - 좋아요

실제 이용하신 고객

가족 여행
Good place, near to beach. Old but everything in working conditions
2019년 2월에 2박 숙박함
답변 제공: ABHP 님, 2019년 3월 5일
Thanks for your review, great for the kids to be so close to the beach! Hope to see you again in the future.