First room we are given smelled of cigarettes even though signs says no smoking. Second room was not cleaned at all. The floor was dirty, the bath towels were dirty, the fridge was broken and the bed was dirty. Housekeeping didn't change the bed from previous guest at all even though you can clearly see it's dirty. They just remade the bed then skipped everything else. There are only bath towels given - no hand towels or anything. Toilet paper holder is broken and hotel didn't bother fixing it. Toilet paper given were 1/4 of the roll for a 3 night stay. Elevator takes forever, therefore, had to use stairs (not bad going down 6 flights but hard in the heat going back up). Guests are allowed to smoke in the hallways next to the stairs and elevator right next to the "no smoking" sign. When I spoke to the staff about the smoking, their only answer is "they're Chinese and won't listen". Not worth the price at all and no idea how they got good ratings.