리셉션

더 아주어 호텔 여행 후기

2.5 out of 5
더 아주어 호텔
651 East Main Street, Mesa, AZ

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1138개 이용 후기 중 647개" "
평점 8 - 좋아요. 1138개 이용 후기 중 306개" "
평점 6 - 괜찮아요. 1138개 이용 후기 중 81개" "
평점 4 - 별로예요. 1138개 이용 후기 중 42개" "
평점 2 - 너무 별로예요. 1138개 이용 후기 중 62개" "

9.2/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Kaycee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I stay for 3 nights while on vacation visiting family. We had a king suite with the jacuzzi in room. Service was great, room was quiet, clean and very comfortable. Plenty of bedding, and towels were available in the room. Good quality complementary soaps were provided. I just wish the complementary breakfast was available later in the morning. We never managed to get up early enough to make it to breakfast. People on vacation want to sleep in later than 10am.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Briesha

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was cleaned. Quiet property pool was open late unlike any other hotels. It was clean as well. Stayed 2 nights in the family suite and it was totally worth it. I usually don’t write reviews but I’m always checking them. I had to leave a review for this property. I would definitely stay here when I come back.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Dear Briesha,Thank you for your detailed and positive review! We are delighted to hear that you enjoyed your stay in our family suite and that our quiet property, late-night pool access and cleanliness met your expectations. We look forward to welcoming you back on your next visit!

8/10 - 좋아요

Isaiah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Dear Isaiah,Thank you for your 4-star rating! We are glad you enjoyed your stay overall. If there is anything specific we can improve upon to earn that extra star next time, we would love to hear your feedback.

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and sanitized rooms with no pets and non-smoking hotel. Pool and got tub area nice and rooms very nice and great price!! Will stay again if in Mesa due a concert for sure!
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 16일
Dear Jamie,Thank you for your generous review! We are glad that you appreciated our clean and sanitized rooms, as well as our pool and hot tub area. We look forward to welcoming you back for another enjoyable stay, especially during your concert visits to Mesa!

8/10 - 좋아요

Gustavo 님, Houston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Gustavo, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 - 훌륭해요

Anna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent breakfast fare
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Dear Anna,Thank you for your 5-star rating and positive feedback on our breakfast offerings. We are delighted you enjoyed your meal, and look forward to welcoming you back for another wonderful experience.

8/10 - 좋아요

Donna

연인과의 여행
I prefer carpet in a hotel for sound purposes - carrier it’s always a lot quieter. It’s a really well redone & maintained hotel in a more questionable area of town, but it was clean & the room was quite large. Parking is very brightly lit & safe. Some of the guests were very disrespectful with noise on the Friday night, but it was quiet mid-week.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Dear Donna,Thank you for your detailed review. We are glad you appreciated the well-maintained rooms and the safety of our parking area. We apologize for any noise disturbances caused by other guests and appreciate your understanding. We will continue to work on maintaining a peaceful environment for all our guests' comfort, and look forward to providing you with a more pleasant stay next time!

8/10 - 좋아요

Gerald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed there before enjoyed my stay. This was a good stay Only thing that the room had a body order smell. I juar hope the sheers are cleaned
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Dear Gerald,Thank you for choosing to stay with us again and for sharing your feedback. We are glad to hear that overall, you had a good stay. We apologize for any inconvenience caused by the room odor and will ensure that our cleaning procedures, including the sheets, are thoroughly reviewed and improved. We would love to have you stay with us again in the future for a far superior experience!

10/10 - 훌륭해요

Lane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, beautiful hotel with lovely accomodations 😁
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Dear Lane,Thank you for your kind words! We are delighted to hear that you enjoyed your stay and found our hotel to be clean, pleasing and to your expectations. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Dear Donald,We are so thrilled to know you had a wonderful experience with us. We look forward to welcoming you back for another exceptional stay. And, thank you for the fantastic 5-star rating!

10/10 - 훌륭해요

Joanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and well-maintained hotel near the train tracks. We enjoyed the Free HBO in the room, and the pool was very clean, well-maintained, and perfect temperature, with a nice cabana and hot tub too. Morning breakfast was acceptable (and great for the price). No places to eat within walking distance, but local restaurants deliver to the hotel (which worked out fine). Front desk staff were super friendly and helpful. All in all, a pleasant, under-rated budget motel with the quality of places costing twice as much. Would stay there again if passing through the greater Phoenix area.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 13일
Dear Joanne,We are so thrilled to hear that you enjoyed your stay at our hotel and appreciated our cleanliness and amenities. It is great to know that you found the Free HBO in the room enjoyable and that the pool, cabana and hot tub met your expectations. We are glad our breakfast and delivery options worked well for you. Our friendly and helpful front desk staff will be delighted to hear your compliments. Thank you for recognizing us as an underrated gem in the area; we aim to provide quality service at an affordable price. We look forward to welcoming you back on your next visit to the greater Phoenix area!

8/10 - 좋아요

Kolleen 님, Lake Havasu City

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property is clean and quiet, bed is comfortable, check in staff was friendly and made it easy. The properties a little run down and could use a facelift inside. The room had dim lighting and a couple of bulbs weren’t working. I didn’t use the breakfast but it looked to be pretty standard. I booked this property last minute during Final Four weekend and was grateful to have it at a more reasonable price than anything else I could find. I slept well and felt safe.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 13일
Hello Kolleen,We appreciate you sharing your experience with us. We're pleased to hear you found our property clean, quiet, and our team friendly. We value your feedback, and we'll take your comments about the lighting into consideration for future improvements. We're glad you had a restful stay and felt secure during your visit.

10/10 - 훌륭해요

E

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello E,We are delighted to hear that you had such a wonderful experience at our hotel! We hope to welcome you back again soon for another fantastic stay!

8/10 - 좋아요

Santino

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Meet our needs and was surprisingly a nice and quiet stay.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Dear Santino,We are delighted to hear that we met your needs and that you enjoyed a nice, quiet stay with us. Thank you for sharing your experience, and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice area!!
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Dear Richard,Thank you for taking the time to share your experience. We are thrilled to hear that you had a pleasant stay. We value your patronage and hope to welcome you back for another wonderful stay in the future.

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Jetted tub rooms are worth the money!
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Thomas,We're delighted to hear that you enjoyed your stay in our jetted tub room. Your comfort and satisfaction are our top priorities, and we're pleased to know that you found the experience worthwhile. Should you have any future stays planned, please feel free to reach out to our team for any assistance needed.

10/10 - 훌륭해요

Lori

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Lori,We're glad to hear that you found our hotel to be pleasant. Should you have any further feedback or suggestions for us, please do not hesitate to reach out. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

8/10 - 좋아요

Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy bien ubicada, en general los cuartos estan bien considerando costo/beneficio. Lo unico que no me gusto fue el "Desayuno" que realmente es cafe, pan y ceral.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 6일
Dear Jose,Thank you for your feedback. We are pleased to hear that you found our location convenient and our rooms good value for money. Your input regarding breakfast is valuable to us, and we will work to improve our offerings. We look forward to the opportunity to host you again!

8/10 - 좋아요

Sara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very helpful friendly staff , the room met our needs and we appreciated having breakfast, free parking and laundry use as part of our stay. Our favourite amenities were location and use of the pool!
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 6일
Dear Sara,Thank you for your wonderful review! We are thrilled to hear that you had a great stay, the rooms were to your expectations and you enjoyed the pool. It is also fantastic to know that you have appreciated our breakfast, free parking facility and laundry. We are glad that our location was convenient for you, and we look forward to welcoming you back on your next visit. Thank you for choosing our hotel!

8/10 - 좋아요

Randi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pretty average facility, very nice staff.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 6일
Dear Randi,Thank you for sharing your experience with us. We are delighted to hear that you found our hotel comfortable during your stay. We appreciate your feedback regarding the staff. Your comments regarding the average facility are duly noted, and we will take them into consideration for future improvements. We hope you would consider staying with us again in the future!

10/10 - 훌륭해요

Hector

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and quiet
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 6일
Dear Hector,Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience and that you enjoyed a clean and calm atmosphere at our property. We are glad you had a lovely stay, and look forward to welcoming you back again soon!

10/10 - 훌륭해요

Gloria 님, Escondido

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place is like home away from home… clean and a very helpful and courteous staff
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Dear Gloria,We are thrilled to hear that you found our place to be like a home away from home! Thank you for your kind words about our cleanliness and our helpful and courteous staff. We strive to provide a welcoming and comfortable experience for all our guests, and we look forward to hosting you again in the future.

4/10 - 별로예요

Lameece

별로예요: 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 1일
Dear Lameece,Thank you for sharing your feedback with us. We apologize that your experience did not meet your expectations. We take your comments seriously and will use them to improve our services. If there is anything specific you would like us to address, please feel free to reach out to us directly. We hope to have the opportunity to better serve you in the future!

2/10 - 너무 별로예요

Ovsanna

연인과의 여행, 출장 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my first ever review this was terrible the only reason i got this hotel over the other ones was because they had updated tvs and i was looking forward to watch some tv like a normal human i dont get that often being a trucker right when i walk in tge tv has no signal wont work we tried getting it to work with the front desk guy for hours till 9 pm and when we couldnt i said give me another room and they werent able to give same kind of room they didnt do anything to fix the situation terrible customer service also they said there was a full breakfast they had only yogurt and bagel coffee machine didnt work orange juice was dispensing water all i had left was apple juice and bagel just terrible wouldnt recommend
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 31일
Hello Ovsanna,We apologize for the inconveniences you experienced during your stay. Our team is dedicated to providing top-notch service and accommodations. Rest assured that your feedback will be shared with the appropriate departments for improvement. We value your input and hope to welcome you back for a more pleasant experience in the future.

8/10 - 좋아요

Joe

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The company that handles the room service could have been much better. My order was incorrect and it didn’t come with utensils so I couldn’t eat it. The food was not worth the extremely high cost.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Dear Joe,Thank you for sharing your recent experience at our hotel. We apologize for the inconvenience with the room service and the incorrect order. Your feedback is valuable, and we will address this issue with the housekeeping team to ensure improvements in the future. We appreciate your understanding and hope to have the opportunity to provide you with a better dining experience on your next visit.

10/10 - 훌륭해요

kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My family loved staying here. Our room was gigantic so everyone was happy
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello kim,We are joyful to hear that you and your family enjoyed our spacious rooms during your stay. We strive to provide a comfortable experience for all our guests. If you have any further feedback or would like to share more about your stay, please don't hesitate to reach out to our management team. We look forward to welcoming you back in the future.

2/10 - 너무 별로예요

Geoffrey Michael

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible smell on 2nd floor. Sink doesn’t drain at all.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Geoffrey Michael, We apologize for the inconvenience you experienced during your stay. Guest feedback is valuable in helping us improve our services. For any future concerns, please reach out to our management team directly so they can address them promptly and ensure a more pleasant experience for you.

6/10 - 괜찮아요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
This property was nothing special. It was clean but there were limited amenities and the pool was disappointing.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 26일
Dear Elizabeth,Thank you for your feedback. We apologize that your experience did not meet your expectations regarding amenities and the pool. We appreciate your comments about cleanliness and will use your feedback to improve our services. We hope to have the opportunity to better meet your expectations in the future.

6/10 - 괜찮아요

Theresa

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
Bedding had some stains upon arrival. Reported to housekeeping and was changed. Because of this did not give a good first impression, but afterwards there were no other issues and hotel seemed decent enough.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Theresa,We appreciate your feedback and are glad to hear that overall, your stay was satisfactory. We take cleanliness seriously and will address the issue with our housekeeping team. We hope you will consider staying with us again in the future for an improved experience.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Dear David,Thank you for your five star rating! We are delighted to hear that you had a great experience during your stay. We look forward to welcoming you back in the future!

8/10 - 좋아요

Amanda

좋아요: 청결 상태, 직원 및 서비스
The property is pretty basic. Rooms are huge with lots of open space. Amenities were equivalent to a Holiday Inn. Staff was friendly.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Dear Amanda,Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear that you found our spacious rooms and friendly staff enjoyable. We strive to provide a comfortable stay for all our guests and will take your comments into consideration for future improvements.

8/10 - 좋아요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Breakfast was adequate but minimal selection. Everything else was good or excellent. Thanks.
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 21일
Dear Brian,Thank you for your review! We are glad you enjoyed almost everything and found it good. We will take note of your feedback about the breakfast selection. We appreciate your input and hope to see you again soon!

8/10 - 좋아요

Martina

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is nice. Location is a bit sketchy.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Martina,We appreciate your feedback on our property and surroundings. If you encounter any concerns during your stay, please don't hesitate to inform us directly.

10/10 - 훌륭해요

Latoya

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 6일
Dear Latoya,Thank you for your lovely review! We are thrilled to hear that you found our hotel to be a great stay. Our team strives 24x7 to offer our guests a cozy sojourn, and they will be delighted to hear that their service made a positive impact on your stay. We appreciate your kind gesture and look forward to hosting you again on your next trip!

10/10 - 훌륭해요

rodolfo

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Small, quaint, comfortable.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Dear rodolfo,Thank you for your kind words. We strive round the clock to create a cozy and inviting atmosphere for all our esteemed guests, and we are glad to know you found our establishment to be comfortable and attractive. We hope to welcome you back again soon!

10/10 - 훌륭해요

Sonia

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Dear Sonia,Thank you so much for the 5-star rating! We are delighted to hear that you had a wonderful experience with us. Your feedback is greatly appreciated, and we look forward to welcoming you back for another fantastic stay!

10/10 - 훌륭해요

Bradley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay with personable staff and good breakfast options.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Bradley,We are delighted to hear that you enjoyed our personable staff and breakfast offerings during your stay. Your kind feedback is greatly appreciated, and we hope to welcome you back soon for another enjoyable experience.

8/10 - 좋아요

Adrienne

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
I was disappointed by how dirty our room was. Big yellow stain on the comforter, splatter stains on the bathroom door, dust and dirt in the corners. We did really like how much space there was in the suite, which was really nice while traveling with kids.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Dear Adrienne,Thank you for taking the time to share your thoughts. We apologize for the cleanliness issues you encountered during your stay; this falls short of our standards. Your feedback is valuable, and we will address these concerns to ensure a more pleasant experience for future guests. On an optimistic note, we are glad you appreciated the spacious suite. We hope to have the opportunity to provide you with a superior stay during your next visit!

8/10 - 좋아요

Gunnar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property felt safe, aesthetically updated and clean. Parking was easy and we had no trouble finding a space. The towels, bed, sheets and TV were all nice. Our sink was clogged and the breakfast was disappointing with very few options. We called the front desk once during our stay and got no answer, other than that we didn’t have any issues. Overall it was fine for our short trip.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 11일
Dear Gunnar,Thank you for your feedback. We are delighted you felt safe and enjoyed the aesthetics, cleanliness and amenities. Kindly accept our sincere apologies for the inconvenience with the clogged sink and breakfast options. We appreciate your understanding and hope to host you again for an improved experience in the future.

6/10 - 괜찮아요

david

2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 11일
Dear David,Thank you for your feedback and for choosing our property. We appreciate your insights and will use them to enhance our services. We hope to welcome you back for an improved experience in the future.

6/10 - 괜찮아요

Steve

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Kinda tired hotel with a lack of pride in ownership. Stairwells need someone to pass a vacuum cleaner. Some folks actually DO use the stairs and notice. I believe this place could be GOOD, with a little more attention to detail.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Steve,We appreciate your feedback and will share your observations with our housekeeping team for their consideration. Our goal is to continuously improve our services and facilities to meet the expectations of all our guests. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Phyllis

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Phyllis,We're delighted to hear you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

10/10 - 훌륭해요

Melissa 님, Chandler

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Dear Melissa,Thank you so much for staying with us and for your very kind review. We are delighted that you enjoyed your stay so much. We look forward to your next visit really soon!

8/10 - 좋아요

Mauricio

Only there for a few hours due to canceled flight. Very convenient trip from airport. Arrived at nighttime couldn’t tell much about the area. Checked out early and someone there at the lobby to facilitate early check out at 4am. Clean and comfortable.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 7일
Hello Mauricio,We are delighted to hear that you found our hotel conveniently located for your unexpected stay. Our team is pleased to have accommodated your early check-out smoothly. Thank you for acknowledging our clean and comfortable accommodations. Your feedback is greatly appreciated.

6/10 - 괜찮아요

Alejandro

2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 25일
Dear Alejandro,Thank you for having taken the time to share your feedback following your recent stay with us. We are terribly sorry however to see that your stay has been a less than perfect experience, and would like to assure you that you would experience a more comfortable stay with us again in the future!

10/10 - 훌륭해요

tyrone

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay for a vacation
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello tyrone,We are delighted to hear that you found our hotel to be a suitable choice for your vacation. Your positive feedback is greatly appreciated. If you have any further comments or suggestions, feel free to contact our management team directly. Thank you for choosing to stay with us!

10/10 - 훌륭해요

Daisy

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick and nice stafe
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Daisy,We appreciate your feedback on our staff members. It's great to hear you found them efficient and friendly during your stay. Should you have any further comments or questions, please feel free to reach out to our management team for assistance.

10/10 - 훌륭해요

Christina

아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
clean, friendly
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Christina,We are delighted to hear that you found our hotel clean and that our team was friendly during your stay. Your feedback is much appreciated as we strive to provide a comfortable experience for all our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

6/10 - 괜찮아요

Patricia 님, Wellton

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in guy was not very friendly.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Patricia, We apologize for any inconvenience you experienced during check-in. Guest satisfaction is our priority, and we appreciate your feedback to help us improve our services. Please feel free to reach out to our management team with any further concerns you may have regarding your stay.

6/10 - 괜찮아요

Davjd

출장 여행
좋아요: 직원 및 서비스
Hotel clean and kept up
2024년 2월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 1일
Hello Davjd, We are pleased to hear that you found our hotel clean and well-maintained. Guest feedback is valuable to us for continual improvement. We appreciate you taking the time to share your experience with us!