Room was extremely dirty, counter top was not wiped off, furniture had extensive stains, carpet was stained and pulling away from walls, bathroom had dirt in corners, windows were open and not locked when we entered and one wouldn’t close all the way. Laundry was not available, elevator was broken, the blow dryer was missing and there was no ice available. This was a last minute booking and I would never stay again! We did Alex the maintenance person who came to fix the AC.