디럭스룸, 퀸사이즈침대 2개, 금연 | 책상, 노트북 작업 공간, 암막 커튼, 다리미/다리미판

수퍼 8 바이 윈덤 굿이어/피닉스 에어리어 여행 후기

2 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 177개 이용 후기 중 72개" "
평점 8 - 좋아요. 177개 이용 후기 중 56개" "
평점 6 - 괜찮아요. 177개 이용 후기 중 18개" "
평점 4 - 별로예요. 177개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 177개 이용 후기 중 19개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

6/10 - 괜찮아요

Vicki

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For an inexpensive room, it was fine. No safety grip in shower- broken. Second night killed roach near the door. We were on first floor; bedding clean; heat/air worked; beds/pillows comfortable. Not far from Luke AFB and restaurants. Staff was helpful.
2024년 3월에 2박 숙박함
답변 제공: Krista 님, 2024년 3월 26일
Thank you for taking the time to review your stay. Please rest assured that we take all your feedback into consideration as it is very valuable. We hope to see you again in the future and wish you the safest of travels.

10/10 - 훌륭해요

Jeffrey D.

단체 여행
좋아요: 청결 상태
Clean hotel. Friendly staff
2024년 3월에 4박 숙박함
답변 제공: Krista 님, 2024년 3월 26일
Thank you for the wonderful feedback. It is very appreciated. We look forward to seeing you again in the future and wish you the safest of travels.

2/10 - 너무 별로예요

del

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Krista 님, 2024년 3월 26일
Thank you for taking the time to rate your stay. We apparently missed the mark. I do apologize if there was any inconvenience as I personally spoke with you over the phone after your stay you made no mention of any issues as you stated you left because you had to leave early as plans had changed and we issued a refund for remained of stay. We do you hope you can give us a chance in the future and hope you have a wonderful day.

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
VERY Professional courteous checkin
2024년 3월에 1박 숙박함
답변 제공: Krista 님, 2024년 3월 19일
Thank you for the wonderful review, We appreciate your feedback and providing these services are only possible because we have wonderful guests such as yourself. We wish you the safest of travels and look forward to seeing you in the future.

10/10 - 훌륭해요

Erica 님, Henderson

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We got a room for only one night, and really just to sleep, room was comfortable and clean perfect for my family of 4, parking is easy right I front of the hotel, they provide a small breakfast cereal, yogurt, muffins, fruit but it was perfect, and it wasn’t super expensive.
2024년 3월에 1박 숙박함
답변 제공: Krista 님, 2024년 3월 17일
Thank you for taking the time to rate your stay. We look forward to seeing you again and wish you the safest of travels.

2/10 - 너무 별로예요

Johnny

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
The hotel is not to bad the help was great it’s pretty old. But my big problem was with Expedia NEVER NEVER use them I got the hotel four months in advance and you have to pay upfront swas going for a concert but it got canceled so I tried changing my hotel days Expedia would not let me do any of that they say is the hotels policy I called the hotel and they said say no it’s Expedia policy so they can’t change it we went down to Phoenix anyhow just for dinner and stayed at the hotel 😡😡 never use Expedia just called to make reservations same price
2024년 3월에 2박 숙박함
답변 제공: Krista 님, 2024년 3월 17일
Thank you for staying with us, We are sorry you were not pleased with your reservation. Give me a call next time and I would be happy to accommodate you.

10/10 - 훌륭해요

Adrienne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is in the perfect location for easy access to restaurants
2024년 3월에 2박 숙박함
답변 제공: Krista 님, 2024년 3월 16일
Thank you for staying with us, We hope to see you again and wish you the safest of travels.

6/10 - 괜찮아요

Gladys

연인과의 여행, 출장 여행
Strong smell of marihuana in the halls in spite of no smoking policy of the hotel. Needs some more renovation on walls and doors, baseboards damaged in bathroom.
2024년 3월에 2박 숙박함
답변 제공: Krista 님, 2024년 3월 14일
Thank you for taking the time to review your stay. We apologize that you encountered that smell. This is a non smoking property and had it been brought to our attention they would of been asked t leave immediately. Sadly we cannot control everybody.We appreciate your feedback and wish you the safest of travels!

8/10 - 좋아요

Frank

연인과의 여행, 출장 여행
좋아요: 편의 시설/서비스
Clean and Quiet
2024년 3월에 1박 숙박함
답변 제공: Krista 님, 2024년 3월 14일
Thank you for taking the time to review your stay. We appreciate you and wish you the safest of travels!

8/10 - 좋아요

mark

출장 여행
The place and room I was in was just fine. It’s not new but a great value. Breakfast is very sparse.
2024년 3월에 4박 숙박함
답변 제공: Krista 님, 2024년 3월 14일
Thank you for taking the time to review your stay. We appreciate you and wish you the safest of travels!

2/10 - 너무 별로예요

Leanne

Horribly dirty and run down. Too expensive
2024년 3월에 4박 숙박함
답변 제공: Krista 님, 2024년 3월 13일
Thank you for reviewing your stay. You stayed during the busiest time of year which I can assure you that you payed the lowest rate in the area. As for the property being run down and dirty we understand it is an older property but it has been newly renovated and it is extremely rare for us to get a complaint about cleanliness. We are sorry we did not meet your expectations.

6/10 - 괜찮아요

JON

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Krista 님, 2024년 3월 13일
Thank you for reviewing your stay. We do hope to see you again in the future.

6/10 - 괜찮아요

Mary sue

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Not a great place for the money
2024년 3월에 1박 숙박함
답변 제공: Krista 님, 2024년 3월 13일
Thank you for taking the time to comment on your stay. We understand that the rates are high as it is the busiest time of the year. We are sorry that we did meet your expectations as we do work hard to provide you the best experience we can.

4/10 - 별로예요

Kathryn

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
The hallway smelled like a workout room despite not having a workout room. My bathroom smelled and the sink smelled like sewer. I also saw a bug on the floor in the bathroom and it disappeared underneath the wall where there was a gap between the wall the the tile.
2024년 3월에 2박 숙박함
답변 제공: Krista 님, 2024년 3월 11일
Thank you for taking the time to comment on your stay. Please rest assured that theses issues will be addressed. Have a safe trip home!

6/10 - 괜찮아요

Melinda

Found a roach in one of the towels. A dead roach. Pretty disgusting.
2024년 3월에 1박 숙박함
답변 제공: Krista 님, 2024년 3월 11일
Thank you for bringing this to our attention. Your feedback is very important to us. Please rest assured that we are taking the proper procedures to address this issue.

8/10 - 좋아요

Lauradee 님, Mission Viejo

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The outside and parking lot looked unkept. The Super 8 sign was broken. Nice once you got inside.
2024년 3월에 1박 숙박함
답변 제공: Krista 님, 2024년 3월 11일
Thank you for taking the time to comment on your stay. We are in the process of getting our sign fixed so we do apologize for any inconvenience. Thank you for staying with us and we wish you the safest of travels!

10/10 - 훌륭해요

Jesus

가족 여행
좋아요: 편의 시설/서비스
It was a good stay , the rooms were ok , front desk was awesome, however I did feel it was overpriced for what you got ,, but I would recommend it and stay there again
2024년 3월에 1박 숙박함
답변 제공: Krista 님, 2024년 3월 9일
Thank you for rating your stay. We appreciate your feedback and do apologize the rates are a bit high as it is that time of year but I can assure you we are the lowest price. We hope to see you again in the future and wish you safe travels.

8/10 - 좋아요

mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed there for one week for work. It’s a super 8. I found it clean and everything worked, no issues. It a very typical of a continental breakfast. I wouldn’t hesitate to stay again.
2024년 2월에 3박 숙박함
답변 제공: Krista 님, 2024년 3월 8일
Thank you for taking the time to comment on your stay. Your feedback is appreciated and we look forward to seeing you again. Safe travels!

8/10 - 좋아요

Pedro

2024년 3월에 1박 숙박함

8/10 - 좋아요

Celia 님, Watsonville

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean and quiet. The rooms were comfortable, and we appreciated having microwave and fridge in the room. Several good dining choices within walking distance. The women who were at the front desk during early PM and morning shifts were very helpful, the young men in evening and night shift need customer service training.
2024년 3월에 4박 숙박함
답변 제공: Krista 님, 2024년 3월 7일
Thank you for reaching out. I will have a talk with him as he is young and he is learning and so far we have had nothing but good things to hear about him so I am sorry we missed the mark in that regard. We do hope we have the pleasure of having you again in the future and we do wish you safe travels.

8/10 - 좋아요

Steven 님, Deer Park

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Krista 님, 2024년 3월 3일
Thank you for rating your stay. Your feedback is very appreciated. we hope to see you again in the future and wish you safe travels.

2/10 - 너무 별로예요

Rachelle

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
For a Wyndham property this is so gross and very old
답변 제공: Krista 님, 2024년 2월 26일
Thank you for reaching out as we are very sorry you were not satisfied with your stay. We are a older property but our room are newly renovated. Thank you again and have a great day!

10/10 - 훌륭해요

Trinette

2024년 1월에 1박 숙박함
답변 제공: Krista 님, 2024년 2월 24일
Thank you Trinette for your awesome rating. This is very appreciated and we do hope to see you again in the future.

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Krista 님, 2024년 2월 21일
Thank you for the wonderful rating. We hope to see you again in the future and safe travels!

8/10 - 좋아요

Carlos

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very professional
2024년 2월에 1박 숙박함
답변 제공: Krista 님, 2024년 2월 17일
Thank you for taking the time to comment on your stay. Your wonderful feedback is very appreciated. Safe travels!

6/10 - 괜찮아요

Peggy

2024년 2월에 1박 숙박함
답변 제공: Krista 님, 2024년 3월 21일
Thank you for rating your stay. Your feedback is valuable to us and we look forward to seeing you again in the future and wish you the safest of travels!

6/10 - 괜찮아요

Sharon

연인과의 여행, 출장 여행
Clean , comfortable bed
2024년 2월에 2박 숙박함
답변 제공: Krista 님, 2024년 2월 15일
Thank you for taking the time to rate your stay. Your feedback is very important to us and we hope to see you again in the future.

4/10 - 별로예요

Dale

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Noise from other rooms. It may be no smoking but people were smoking in rooms anyway. Outside condition was dirty and run down. Building is due for a make over.
2024년 2월에 2박 숙박함
답변 제공: Krista 님, 2024년 2월 12일
Thank you for taking the time to comment on your stay. This is a non smoking property and it is unfortunate that people go against these policies. We appreciate your feedback and we apologize that we did not meet your expectations.

2/10 - 너무 별로예요

Jose

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Terrible place. Bathroom smell like a dirty mop. Very noisy from the cleaning lady all afternoon. Early night it was very noisy with people yelling and fighting. Late night to early morning music was playing and zero staff to address the issue. Expedia rates seem very inaccurate as this was rated almost 8.0 (good) when it should have been 3.0 (bad). Never booking here again
2024년 2월에 1박 숙박함
답변 제공: Krista 님, 2024년 2월 11일
Thank you for reaching out to us. Please rest assured that we will look into there concerns as they are in no way a common occurrence. You did happen to stay here during many events in town so I do apologize that other guests inconvenienced you. Have a great day!

10/10 - 훌륭해요

Hans

2024년 2월에 1박 숙박함
답변 제공: Krista 님, 2024년 3월 21일
Thank you for rating your stay. Your feedback is valuable to us and we look forward to seeing you again in the future and wish you the safest of travels!

8/10 - 좋아요

Taras

출장 여행
좋아요: 청결 상태, 직원 및 서비스
В номерах очень чисто, но сам отель выглядит старым. Завтрак ниже среднего
2024년 2월에 1박 숙박함
답변 제공: Krista 님, 2024년 2월 4일
Thank you! We hope to see you again in the future.

10/10 - 훌륭해요

William

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Krista 님, 2024년 2월 4일
Thank you for taking the time to rate your stay with us. We appreciate you and look forward to seeing you again in the future. Safe travels to your destination!

8/10 - 좋아요

Davon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good just wish there was a better breakfast selection
2024년 1월에 4박 숙박함
답변 제공: Krista 님, 2024년 1월 30일
Thank you for taking the time to reach out. We appreciate your feedback and please rest assured we are constantly changing our breakfast to offer you better selections. Thank you again!

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Krista 님, 2024년 1월 21일
Thank you for rating your stay. We wish you safe travels where ever you are headed and look forward to seeing you again in the future.

10/10 - 훌륭해요

Angel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente, muy limpio y ordenado, personal atento y profesional
2024년 1월에 1박 숙박함
답변 제공: Krista 님, 2024년 1월 18일
Thank you taking the time to rate your stay. We appreciate your business and look forward to seeing you again in the future!

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Krista 님, 2024년 1월 16일
Thank you for taking the time to comment on your stay. We appreciate you and look forward to seeing you again in the future.

10/10 - 훌륭해요

Rafina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Krista 님, 2024년 1월 15일
Thank you for rating your stay. We look forward to seeing you again in the future.

4/10 - 별로예요

Gema

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not too expensive, but the area is noisy (trucks parking lot next to it. The toilet was dirty.
2024년 1월에 1박 숙박함
답변 제공: Krista 님, 2024년 1월 15일
Thank you for reaching out. We are sorry we did not meet your expectations. We wish you a wonderful New Year!

10/10 - 훌륭해요

Phillip

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Krista 님, 2024년 1월 8일
Thank you for the wonderful rating. We are very pleased that you enjoyed your stay and look forward to seeing you again in the future. Have a Happy New Year!

8/10 - 좋아요

Melitza

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good for the price.
2023년 12월에 1박 숙박함
답변 제공: Krista 님, 2024년 1월 8일
Thank you for the wonderful rating. We are very pleased that you enjoyed your stay and look forward to seeing you again in the future. Have a Happy New Year!

10/10 - 훌륭해요

Jacqueline

2023년 12월에 1박 숙박함
답변 제공: Krista 님, 2024년 1월 21일
Thank you for taking the time to reach out. We appreciate your feedback and look forward to seeing you again in the future.

2/10 - 너무 별로예요

Myron

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 7박 숙박함
답변 제공: Krista 님, 2023년 12월 26일
Thank you for your review. We are sorry we did not meet your expectations. Please feel free to contact me at the property if there is anything specific you can suggest that could of made your stay better. Again we are sorry your were unsatisfied.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a very nice stay recommend it and would stay again
2023년 12월에 1박 숙박함
답변 제공: Abelardo Gomez 님, 2023년 12월 24일
Dear valued guest,Thank you for choosing our hotel for your stay. We are honored to have you as our guest and look forward to ensuring that your time with us is enjoyable and comfortable.If there is anything you need assistance with or if you have any special requests, please don't hesitate to let us know. Our dedicated staff is here to make your stay memorable.Once again, thank you for choosing us. We appreciate your trust in our hospitality, and we hope your time with us exceeds your expectations.Warm regards,Abelardo Gomez

10/10 - 훌륭해요

roberto

답변 제공: Krista 님, 2024년 2월 7일
Thank you for your wonderful rating. Your feedback is valuable to us and is very appreciated. We hope to see you again in the future.

8/10 - 좋아요

Kirk

좋아요: 직원 및 서비스
Needs a remodel
2023년 12월에 3박 숙박함
답변 제공: Krista 님, 2023년 12월 20일
Thank you for staying with us. We just renovated the rooms last year and won a award for the renovation. We are sorry this did not meet your expectations. We are pleased you enjoyed your stay and we wish you the happiest of holidays!

8/10 - 좋아요

Dayanara

2023년 12월에 1박 숙박함
답변 제공: Krista 님, 2023년 12월 20일
Thank you for staying with us. We are so pleased you enjoyed your stay and we wish you the happiest of holidays!

8/10 - 좋아요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great except no elevator for 2nd floor access
2023년 12월에 1박 숙박함
답변 제공: Krista 님, 2023년 12월 18일
Thank you for taking the time to review your stay. We hope to see you again in the future. We understand your frustration with the lack of an elevator. Just give us a call in advance next time and we can guarantee you have the first floor.

8/10 - 좋아요

Kirk

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Krista 님, 2023년 12월 18일
Thank you for taking the time to rate your stay.

2/10 - 너무 별로예요

Stephen

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I saw roaches in restroom every time I went in there… it had a oily substance in every corner of the restroom, and all along the tile floors which I later found out, was insect spray…. I’m still trying to get rid of a rash that I got on my belly from something in that room…… the room cost over $110 a night
2023년 12월에 2박 숙박함
답변 제공: Krista 님, 2023년 12월 14일
Thank you for taking the time to comment on your stay. We appreciate your feedback. Please rest assured that we take this very seriously and strive to provide you with the best experience possible during your stay. Thank you again.

10/10 - 훌륭해요

carmela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Krista 님, 2023년 12월 11일
Thank you for taking the time to rate your stay.We wish you the happiest of Holidays and look forward to seeing you again in the future!