고급 침구, 오리/거위털 이불, 책상, 노트북 작업 공간
예약 가능 여부 확인

타운플레이스 스위트 바이 메리어트 피닉스 노스 여행 후기

2.5 out of 5
타운플레이스 스위트 바이 메리어트 피닉스 노스
9425 N Black Canyon Hwy, Phoenix, AZ

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 575개 이용 후기 중 300개" "
평점 8 - 좋아요. 575개 이용 후기 중 161개" "
평점 6 - 괜찮아요. 575개 이용 후기 중 54개" "
평점 4 - 별로예요. 575개 이용 후기 중 35개" "
평점 2 - 너무 별로예요. 575개 이용 후기 중 25개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Jaime

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Jorge Lázaro Rodríguez

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

SYLVAIN

좋아요: 직원 및 서비스
Good 👍
2023년 10월에 7박 숙박함

4/10 - 별로예요

Jessica

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The staff was very friendly and welcoming. The poor rating isn’t for them. The breakfast buffet had so many options. The room we were in had a strong odor. The toilet room reeked of urine. It needs a deep cleaning and sanitation. We were staying there less than 12 hours so we just dealt with it.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Jagannath 님, Danville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall good for the money
2023년 10월에 6박 숙박함

8/10 - 좋아요

Emily

2023년 9월에 9박 숙박함

6/10 - 괜찮아요

Matthew

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
2023년 9월에 3박 숙박함

6/10 - 괜찮아요

Nick

단체 여행
별로예요: 숙박 시설 상태 및 시설
Needs a lot of work. Had to ask for soap for the shower was none in the room. Kind of loud anywhere near the pool.
2023년 8월에 3박 숙박함

2/10 - 너무 별로예요

Jordan

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thought Marriott would be quite a bit nicer and put together. This one was not!! Showed up and literally cleaned our own room with the guy because it wasn’t cleaned yet. Found out this Marriott has a lot of long term tenants and our room showed it. Stained mattress, bugs, etc. the staff were nice to us, but no organization. Don’t stay here if you can help it. Marriott should get this place properly staffed and renovated.
2023년 9월에 3박 숙박함

4/10 - 별로예요

Stephen

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Old, worn, and smelled funny
2023년 8월에 2박 숙박함

8/10 - 좋아요

Stephen

2023년 8월에 1박 숙박함

4/10 - 별로예요

Juan

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Es buena pero le falta mas atención
2023년 8월에 1박 숙박함

4/10 - 별로예요

Rosa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I try to stay away from giving bad reviews however this was just too many things to avoid. I stayed with my family and it was rather disappointing. They didn't come to replace dirty towels and when asked they said that they didn't have any towels to replace them with. It advertises that they clean every other day and when we got there was told they clean your room only if you're staying 7 days or more. Didn't have shampoo, conditioner or body wash, bottles were completely empty. The door to our suite was extremely hard to close and open and a lot of the lights were not working at all.
2023년 8월에 3박 숙박함

2/10 - 너무 별로예요

Andrew

2023년 5월에 1박 숙박함

8/10 - 좋아요

steven

2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad bed bad breakfast service
The bed was so bad- when slept on bed, can’t sleep at all! It had no back supports… bad customer service at breakfast… never stay the place again!
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

BUCHI

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I didn't because it was like a junky yard.
2023년 5월에 2박 숙박함

6/10 - 괜찮아요

heather

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kitchen staff friendly
2023년 4월에 1박 숙박함

6/10 - 괜찮아요

Christopher

가족 여행
좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Our stay.
Very Friendly staff, other than that, the towel hanger rods fell off the walls, the shower has two metal bars in it and one fell off. When opening our door to our room, then door get stuck on the floor halfway and I had to physically shove the door to get it to open all the way. The beds were extremely uncomfortable, and the room looked nothing like the pictures.
2023년 4월에 2박 숙박함

6/10 - 괜찮아요

Val

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Get what you pay for.
Room had limited supplies for kitchenette & bathroom doorknob was broken. Asked for towels, said they were out. Asked for pool towel said to use the pool across parking lot at another hotel, since there was something wrong with theirs, not sure why, there was a pool guy there every morning cleaning it. Anyhow, the breakfast was basic with no fruit, but the room suited our needs. Surprised Marriott is attached to the name considering how basic the service and stay was.
2023년 4월에 4박 숙박함

4/10 - 별로예요

Ryneisha

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Completely Outdated
This hotel was very hard to find with all the construction going on in the area. The checkin took longer than expected. The room was very outdated. The living room doesn’t have a TV in the one bedroom suite. It only has a small TV on the room. The bathroom towel rack fell off the wall and exposed the glue that was used to hold it up. I’m glad I was only staying one night because there’s no way I would stay any longer. I’m upset that I wasted my money.
2023년 3월에 1박 숙박함

4/10 - 별로예요

Charayne

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함

8/10 - 좋아요

courtney

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This hotel is efficient and perfect for a quick stay. Room was clean, the staff was very friendly and helpful, beds were comfortable, and breakfast was great! There were some shades missing in our room, and the hallways are dark and kind of scary looking and overall everything needs a bit of a refresh, but overall it was exactly as expected.
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Ricardo

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Colchón del Sofá cama habitación 107 Resortes de fuera imposible dormir así me cambiaron al cuarto 308 un poco mejor la cama pero también no en buenas condiciones
2023년 3월에 6박 숙박함

2/10 - 너무 별로예요

Melanie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
In 5 days and they only cleaned our room once because we demanded it be clean. No cleaning or clean towels in the fitness room. The toilet paper holder fell off the wall and wasn't repaired until we asked twice took 2 days heater in the pool didn't work and the gate to the pool also didn't work. Staff except for a wonderful lady named Betty were not interested in solving any of the issues. I expect a certain standard when we pay for Marriott quality. It was terrible and we won't make any assumptions about Marriott quality again.
2023년 3월에 6박 숙박함

10/10 - 훌륭해요

Dan

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
All people working their went out of there way to be friendly and accommodating. Betty who serves breakfast, greets you with a big smile and “good morning”, just a sweetheart. Donna Persons and all staff just delightful, made our stay there very enjoyable.
2023년 2월에 6박 숙박함

2/10 - 너무 별로예요

Christopher

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I want my money back
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Tyler

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the layout of my room, was comfortable and very hygge.

10/10 - 훌륭해요

DeAynne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 4박 숙박함

6/10 - 괜찮아요

Karen 님, Glendale

좋아요: 청결 상태, 직원 및 서비스
Property is dated. Bed was really hard and a/c/heater thermostat was way off. For some reason delivery services don't deliver here.
2022년 11월에 13박 숙박함

10/10 - 훌륭해요

Clint

2022년 10월에 21박 숙박함

10/10 - 훌륭해요

MARYBEL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was very nice and clean.
2022년 10월에 1박 숙박함

4/10 - 별로예요

Kim

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Didn’t get what I reserved
I specifically picked the Town Suites by Marriott because they had a two bedroom suite for the three of us traveling. When we arrived to check in, the clerk was very pleasant and when he pulled up my reservation said he apologized but they had to change it. We were sent over to the facility across the parking lot, also Marriott. We went to check in there and the clerk was also very pleasant. When we got to our room, instead of a two bedroom suite as we requested, we were given two queen beds next to each other with a couch on the other side of a half wall. This was not what we had asked for. We awkwardly made it work (we had an elderly lady with us who also made the best of it) but I was never informed about the change until arrival, which would have been appreciated.
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Francia Maria

별로예요: 청결 상태, 직원 및 서비스
2022년 8월에 3박 숙박함

10/10 - 훌륭해요

Nicki

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fun with friends
It’s been great! Good time's!
2022년 8월에 1박 숙박함

8/10 - 좋아요

Nicki

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great times!
Great times!
2022년 7월에 1박 숙박함

8/10 - 좋아요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice staff
The lady in the breakfast room was amazing on Friday morning when we stayed. She talked to me and was very helpful.. the one on Saturday did not interact with anyone..
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Henry

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The worker who helped with breakfast was very friendly and helpful.
2022년 6월에 2박 숙박함

10/10 - 훌륭해요

Claudia

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The property is ok, I didn’t have any issues.
2022년 5월에 2박 숙박함

8/10 - 좋아요

Lisa

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff here is amazing! Totally top notch! They are welcoming, accommodating, and want to make the guest experience as easy as possible.
2022년 5월에 4박 숙박함

6/10 - 괜찮아요

Tamara

가족 여행
별로예요: 숙박 시설 상태 및 시설
Usually nice stay
We have always been so pleased in the past at this place. This time felt like we were in a room that was out of order for maintenance. The front door was sticky and hard to open. The door handle inside the bedroom fell off in our hand. The paint on the bathroom ceiling was peeling and mildewed. The televisions didn't work, the phone didn't work. The kitchen light was iffy. The room wasn't stocked with enough towels for the 4 registered guests. Maintenance came and helped and gave us points in Marriott Bonvoy and a courtesy adjustment on our account. The breakfast attendant was lovely and very cordial- the food tasty, but the eggs and oatmeal so cold they couldn't really be eaten. We are sure that the next time we stay there the room will be refurbished up to the usual standards.
2022년 4월에 3박 숙박함

10/10 - 훌륭해요

Juliann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함

10/10 - 훌륭해요

Dedrick

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean
2022년 4월에 1박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed the courtesy of the staff the most! Had a great breakfast every morning! Hot coffee anytime of the day or night. Thank you to the Manager and Breakfast Cook 'Mo'.
2022년 4월에 6박 숙박함

6/10 - 괜찮아요

Miichael

2022년 4월에 1박 숙박함

2/10 - 너무 별로예요

Cindy

2022년 3월에 1박 숙박함

2/10 - 너무 별로예요

Georgiann

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was excellent, but working with a real crappy property. The hot breakfast was dismal with largely processed . The TV was improperly configured, so yo had to change input EVERY time you turned it on. I feel the fire marshal needs to stop by as there was an electrical short that turned the tv off every time we walked by it or turned a light off in the room - scary.
2022년 2월에 21박 숙박함

8/10 - 좋아요

Ashten

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was big enough for our big family. The bathroom started to leak the day we were checking out but they made it right! I’d stay there again.
2022년 2월에 2박 숙박함

10/10 - 훌륭해요

PAULINE MARIE LUCILLE 님, Airdrie

연인과의 여행
The staff is always helpful. Rooms were large and clean. Enjoyed the pool. Breakfast was included with healthy choices. Not many restaurants near to the hotel but a descent sized fridge and stove helps.
2022년 2월에 14박 숙박함

10/10 - 훌륭해요

Christine

2022년 2월에 13박 숙박함