Once again found some of the staff very rude and un professional, asked for so some ice so they have tried charging us for it, madness. Asked for some plastic glasses because they make smoothies over there, they wouldn't get I've us any, when asked why they pretended they don't understand English, asked for some normal glasses they said no too!!!!! It's unbelievable, basically if you want anything you gotta pay, even if for you are staying at the hotel. Their culture is all about the money, and you are just a number to them, no customers service skills, very rude, just not very nice people at all. Hotel itself is dated, not worth the price, room is never properly cleaned, just whatever basically, but once again they don't do anything properly over there unless you prepared to pay extra.