6/10 - 괜찮아요
Mark
연인과의 여행
2024년 3월 2일
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The place is ok, after all it was inexpensive and in Patong, 2nd road. I've lived in Phuket and know what's what and where. Most disappointed in the staff. They don't answer the phone when Expedia called and when I did several times. The woman at the hotel definitely didn't speak English and claimed not to speak Thai. I booked the hotel and another in Phuket Town for later in my visit several months ago and accidently booked them in the wrong month. I stayed in February and the accidental booking was in March. I finally spoke with the manager on the phone and she didn't commit to a refund and I never received one or heard back from her. The other hotel in Phuket refunded the mistake happily and quickly. Disappointing, but my mistake both with the wrong booking and booking this hotel. It happens but in hospitality the staff is everything and here it was very little.
Mark
2024년 2월에 3박 숙박함
