Dear Valued Guest, Thank you for taking the time to rate us online. Our team is glad to know you are satisfied with your stay. We all look forward to have the chance to welcome you back soon. Best Regards,

Dear Valued Guest, Thank you for taking the time to rate us online. We all look forward to welcoming you again in Crest Resort & Pool Villas! Kind regards, Michael Palero Salalima Resort Manager

Dear Valued Guest, Thank you for choosing to stay with us and for writing a great feedback. We are glad to know you enjoyed your holiday, your positive feedback is really appreciated We look forward to welcoming you again in Crest Resort & Pool Villas! Best regards, Michael Salalima Resort Manager

Dear Valued Guest, Thank you for writing a review about your stay. Please accept our sincere apologies for the issues you have mentioned, this has been taken seriously for appropriate action by the concerned department. We hope to have the chance to welcome you back in the near future. Sincerely yours, Michael Salalima Resort Manager

Dear valued Guest, First of all many thanks for your visit to our Resort during your recent stay in Phuket and we are sorry to read that you were not satisfied with our services and facilities. Being still in the soft opening stage, we are concentrating all our efforts to completing the Resort as well as to our intensive training to bring the staff to par with the services you are allowed to expect. We would love to welcome you back again once or Resort is 100% completed within the next 2 months to show you the true color of our hospitality.

안녕하세요, 푸켓 빠통비치의 새로운 풀빌라 리조트 크레스트 푸켓의 한국인 상주직원 필립입니다, 먼저 고객님의 소중한 메시지 감사합니다. 소프트 오프닝 기간으로 인해 부대시설 전체를 이용하시지 못하셨던점 정말 죄송합니다. 현재 풀빌라외의 부대시설들은 이용이 가능하고 그랜드 오프닝을 준비중입니다. 기회가 되시면 언젠가 이 완성된 모습으로 다시한번 고객님을 모시고 싶습니다. 건강하시고 행복하세요. 감사합니다.

Dear frank,Thank you for choosing Crest Resort & Pool Villas for your recent stay. We are thrilled to hear that you had a positive experience with us! Our team takes pride in providing exceptional service and ensuring that our guests have a memorable stay. We appreciate your kind words and will continue to strive for excellence. We look forward to welcoming you back soon.Warmest Regards,Edson II VillanuevaResort Manager

Dear Amanda, Greetings from the team once again and hope this finds you well. Many thanks for staying with us recently and for taking the time to share with us such an extensive review!We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your great experience and appreciative comments.We have taken note of your comments, and we are delighted to let you know that we have already started the process to get this adjusted for the comfort of all our guests. Do accept my apologies for any inconveniences that this caused during your recent stay.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Crest Resort & Pool Villas in the near future for another memorable experience.Wishing you and the family all the best for the upcoming year!Warmest Regards,Edson II Villanueva Resort Manager

Dear Zain,Thank you for choosing Crest Resort & Pool Villas for your recent stay. We are thrilled to hear that you had a positive experience with us! Our team takes pride in providing exceptional service and ensuring that our guests have a memorable stay. We appreciate your kind words and will continue to strive for excellence. We look forward to welcoming you back soon.Warmest Regards,Edson II VillanuevaResort Manager

Dear Najoua,We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Crest Resort & Pool Villas in the near future for another memorable experience.Warmest Regards,Edson II Villanueva Resort Manager

Dear Reece,Thank you for choosing Crest Resort & Pool Villas for your recent stay. We are thrilled to receive your positive review and it brings us immense joy to know that you had a wonderful experience with us. Our team is dedicated to delivering exceptional service, and we appreciate your kind words. We look forward to welcoming you back for another memorable stay in the future.Warmest Regards,Edson II VillanuevaResort Manager

Dear Masahiro,Thank you for choosing Crest Resort & Pool Villas for your recent stay. We are thrilled to hear that you had a positive experience with us! Our team takes pride in providing exceptional service and ensuring that our guests have a memorable stay. We appreciate your kind words and will continue to strive for excellence. We look forward to welcoming you back soon.Warmest Regards,Edson II VillanuevaResort Manager

Dear Khun Bea Paine,Thank you for choosing Crest Resort & Pool Villas for your recent stay. We are thrilled to hear that you had a positive experience with us! Our team takes pride in providing exceptional service and ensuring that our guests have a memorable stay. We appreciate and will continue to strive for excellence. We look forward to welcoming you back soon.With kind regards,Kenny Teo General Manager

Dear Khun May Alenezi,Thank you for taking the time to rate our hotel. We value your feedback.To better address any concerns or issues you might have encountered during your stay, please feel free to provide us with more specific details. This will help us identify areas that may need improvement and ensure a more satisfying experience for our guests.Your feedback is important to us, and we hope to have the opportunity to serve you better in the future.Best regards,Kenny TeoGeneral Manager

Dear Khun Malisha,Thank you for choosing Crest Resort & Pool Villas for your recent stay. We are thrilled to receive your positive review and it brings us immense joy to know that you had a wonderful experience with us. Our team is dedicated to delivering exceptional service. We look forward to welcoming you back for another memorable stay in the future.With kind regards,Kenny Teo General Manager

Dear Omane,Thank you for choosing Crest Resort & Pool Villas for your recent stay. We are thrilled to hear that you had a positive experience with us! Our team takes pride in providing exceptional service and ensuring that our guests have a memorable stay. We appreciate your kind words and will continue to strive for excellence. We look forward to welcoming you back soon.Warmest Regards,Edson II VillanuevaResort Manager

Dear Khun Arnold ,Thank you for choosing Crest Resort & Pool Villas for your recent stay. We are thrilled to hear that you had a positive experience with us! Our team takes pride in providing exceptional service and ensuring that our guests have a memorable stay. We appreciate your kind words and will continue to strive for excellence. We look forward to welcoming you back soon.With kind regards,Kenny Teo General Manager

Dear Khun Doneisha,Thank you for taking the time to rate our hotel. We value your feedback, and we're sorry to see that your experience did not meet your expectations.To better address any concerns or issues you might have encountered during your stay, please feel free to provide us with more specific details. This will help us identify areas that may need improvement and ensure a more satisfying experience for our guests.Your feedback is important to us, and we hope to have the opportunity to serve you better in the future.Best regards,Kenny TeoGeneral Manager

Dear Bette,We appreciate your feedback regarding your recent stay with us at Crest Resort & Pool Villas. We deeply regret the inconveniences you encountered during your visit.We apologize for any misunderstanding regarding your luggage. Our bellman should have promptly informed you about its condition upon your arrival at the hotel, and we apologize for this oversight.Regarding the pool, it's important to note that in Southeast Asia, heating pools is uncommon due to the generally warm climate. We understand that this may not have met your expectations, and we appreciate your understanding.We're sorry to hear that our room’s appearance did not meet your expectations and that you encountered issues with the breakfast buffet and housekeeping. Your feedback is valuable, and we are committed to making improvements in these areas.We are pleased to hear that our staff provided friendly service. We hope you might reconsider and give us another opportunity to provide you with a more enjoyable stay in the future.Thank you for choosing our hotel, and we wish you safe travels ahead.With kind regards.Kenny TeoGeneral Manager

Dear Khun Allison,Thank you for sharing your feedback on your recent stay at our property. We sincerely apologize for the aspects of your stay that fell short of your expectations.We deeply regret any inconvenience you experienced during the check-in process and any issues with cleanliness and maintenance. Your feedback is essential to us, and we will be addressing these concerns promptly to ensure a higher level of quality and comfort for our guests.We are delighted that you enjoyed the stunning panoramic views and your private pool. Your comments are valuable in helping us refine our offerings to meet your expectations.We hope you might consider returning to experience the improvements we are making and to enjoy a more satisfying stay in the future.With kind regards.Kenny TeoGeneral Manager

Dear Khun Katina,Thank you for choosing Crest Resort & Pool Villas for your recent stay. We are thrilled to hear that you had a positive experience with us! Our team takes pride in providing exceptional service and ensuring that our guests have a memorable stay. We appreciate your kind words and will continue to strive for excellence. We look forward to welcoming you back soon.With kind regards,Kenny Teo General Manager

Dear Khun Yaser,Thank you for taking the time to share your positive experience at Crest Resort & Pool Villas. We are delighted to learn that your stay with us exceeded your expectations. Providing exceptional service and creating unforgettable memories for our guests is our utmost priority.Your kind words are truly appreciated, and we will ensure that your feedback is shared with our dedicated team members. They will be thrilled to know that their efforts contributed to making your stay exceptional.We value your patronage and sincerely look forward to welcoming you back for another remarkable experience. Please do not hesitate to contact us if there is anything we can assist you with in the future.With kind regards,Kenny Teo General Manager

Dear Khun Precious,Thank you for taking the time to rate our hotel. We value your feedback.To better address any concerns or issues you might have encountered during your stay, please feel free to provide us with more specific details. This will help us identify areas that may need improvement and ensure a more satisfying experience for our guests.Your feedback is important to us, and we hope to have the opportunity to serve you better in the future.Best regards,Kenny TeoGeneral Manager

Dear Khun Kelsey,Thank you for choosing Crest Resort & Pool Villas for your recent stay. We are thrilled to receive your positive review and it brings us immense joy to know that you had a wonderful experience with us. Our team is dedicated to delivering exceptional service, and we appreciate your kind words. We look forward to welcoming you back for another memorable stay in the future.With kind regards,Kenny Teo General Manager

Dear Khun Heidi,On behalf of the entire team at Crest Resort & Pool Villas, I would like to express our heartfelt gratitude for your positive review. We are truly delighted to learn that your recent stay with us was a memorable one.Providing exceptional service and ensuring our guests' utmost satisfaction is our top priority. Your kind words serve as a great encouragement for us to continue our commitment to excellence. We take pride in our dedicated team members who work tirelessly to create unforgettable experiences.Thank you once again for choosing Crest Resort & Pool Villas, and we eagerly await the opportunity to welcome you back. Should you require any assistance in the future, please do not hesitate to contact us.With kind regards,Kenny Teo General Manager

Dear Value guest,Thank you for choosing Crest Resort & Pool Villas for your recent stay. We are thrilled to receive your positive review and it brings us immense joy to know that you had a wonderful experience with us. Our team is dedicated to delivering exceptional service, and we appreciate your kind words. We look forward to welcoming you back for another memorable stay in the future.With kind regards,Kenny Teo General Manager

Dear Khun Jamie,Thank you for taking the time to share your positive experience at Crest Resort & Pool Villas. We are delighted to learn that your stay with us exceeded your expectations. Providing exceptional service and creating unforgettable memories for our guests is our utmost priority.Your kind words are truly appreciated, and we will ensure that your feedback is shared with our dedicated team members. They will be thrilled to know that their efforts contributed to making your stay exceptional.We value your patronage and sincerely look forward to welcoming you back for another remarkable experience. Please do not hesitate to contact us if there is anything we can assist you with in the future.With kind regards,Kenny Teo General Manager

Dear Khun Oscar,Your comments and feedback regarding your recent stay at the Crest Resort & Pool Villas is appreciated.It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am certain that this feedback will serve as an encouragement to all staff as we strive to continuously improve the quality of our services.Thank you once again for sharing your experiences and we hope your next visit will be as pleasant as the previous one.With kind regards.Kenny TeoGeneral Manager

Dear Khun Wataru,Your comments and feedback regarding your recent stay at the Crest Resort & Pool Villas is appreciated.It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am certain that this feedback will serve as an encouragement to all staff as we strive to continuously improve the quality of our services.Thank you once again for sharing your experiences and we hope your next visit will be as pleasant as the previous one.With kind regards.Kenny TeoGeneral Manager

Dear Khun Plari,Thank you for choosing to stay with us and for taking the time to share your feedback.We sincerely apologize for the inconvenience you experienced during your stay. It is disheartening to hear that your first night in our hotel room was not up to the cleanliness standards we strive to maintain. We understand the frustration caused by the delay in cleaning, and we assure you that we have addressed this issue with our housekeeping team to ensure it does not recur. We appreciate and value your feedback, as it helps us improve our services. We hope you will give us another opportunity to provide you with a more enjoyable stay in the future.With kind regards.Kenny TeoGeneral Manager

Dear Khun Shane,Your comments and feedback regarding your recent stay at the Crest Resort & Pool Villas is appreciated.It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am certain that this feedback will serve as an encouragement to all staff as we strive to continuously improve the quality of our services.Thank you once again for sharing your experiences and we hope your next visit will be as pleasant as the previous one.With kind regards.Kenny TeoGeneral Manager

Dear Guest,Your comments and feedback regarding your recent stay at the Crest Resort & Pool Villas is appreciated.It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am certain that this feedback will serve as an encouragement to all staff as we strive to continuously improve the quality of our services.Thank you once again for sharing your experiences and we hope your next visit will be as pleasant as the previous one.With kind regards.Kenny TeoGeneral Manager

Dear Khun Alexandra,We were sorry to hear that your recent stay with us did not meet your expectations. We are constantly striving to improve our facilities and services and regret that we fell short on this occasion.We apologize for any inconvenience caused by the location of the hotel. However, we do offer a free shuttle service to the beach, which we hope you found useful. We are sorry that the pool was not fully operational during your stay, and we appreciate your patience as we complete necessary maintenance work.I will not give you any excuses but rest assured that your feedback has been addressed with all department heads concerned for their review and action.Thank you for bringing these issues to our attention, and we hope that you will give us another opportunity to provide you with a better experience in the future.Best regards,Kenny TeoGeneral Manager

Dear Guest,Your comments and feedback regarding your recent stay at the Crest Resort & Pool Villas is appreciated.It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am certain that this feedback will serve as an encouragement to all staff as we strive to continuously improve the quality of our services.Thank you once again for sharing your experiences and we hope your next visit will be as pleasant as the previous one.With kind regards.Kenny TeoGeneral Manager

Dear Guest,Your comments and feedback regarding your recent stay at the Crest Resort & Pool Villas is appreciated.It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am certain that this feedback will serve as an encouragement to all staff as we strive to continuously improve the quality of our services.Thank you once again for sharing your experiences and we hope your next visit will be as pleasant as the previous one.With kind regards.Kenny TeoGeneral Manager

Dear Khun Jonathan,We would like to thank you for your recent stay at Crest Resort and Pool Villas and we truly appreciate your feedback on areas of our shortfalls.Rest assured that we take all our guests’ comments and suggestions seriously. I have personally, addressed your concerns with the department heads to ensure that necessary actions are taken for continual improvement.My sincere apologies for any inconvenience that may have been caused and I hoped you will give us the opportunity to make it up to you for your next visit to Crest Resort and Pool Villas.We look forward to welcome you back soon and wish you all the very best.Kind regards.Kenny TeoGeneral Manager

Dear Guest,Your comments and feedback regarding your recent stay at the Crest Resort & Pool Villas is appreciated.It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am certain that this feedback will serve as an encouragement to all staff as we strive to continuously improve the quality of our services.Thank you once again for sharing your experiences and we hope your next visit will be as pleasant as the previous one.With kind regards.Kenny TeoGeneral Manager

Dear Khun Busra,Your comments and feedback regarding your recent stay at the Crest Resort & Pool Villas is appreciated.It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am certain that this feedback will serve as an encouragement to all staff as we strive to continuously improve the quality of our services.Thank you once again for sharing your experiences and we hope your next visit will be as pleasant as the previous one.With kind regards.Kenny TeoGeneral Manager

Dear Khun Dylan,Your comments and feedback regarding your recent stay at the Crest Resort & Pool Villas is appreciated.It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am certain that this feedback will serve as an encouragement to all staff as we strive to continuously improve the quality of our services.Thank you once again for sharing your experiences and we hope your next visit will be as pleasant as the previous one.With kind regards.Kenny TeoGeneral Manager

Dear Khun Michael,Your comments and feedback regarding your recent stay at the Crest Resort & Pool Villas is appreciated.It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am certain that this feedback will serve as an encouragement to all staff as we strive to continuously improve the quality of our services.Thank you once again for sharing your experiences and we hope your next visit will be as pleasant as the previous one.With kind regards.Kenny TeoGeneral Manager

Dear Khun Lexuan,Thank you for the recent stay at Crest Resort & Pool Villas and we regret to hear that you were not happy with the overall condition of your room. I will not give you any excuse, but rest assure that I have shared your grievances with all department heads concern for their review and necessary action. Thank you for sharing your feedback as it is valuable to us as we continuously seek for areas to improve.We hoped you will give us an opportunity to welcome you back for your future visit to Phuket.Kind regards.Kenny TeoGeneral Manager

Dear Khun Peter,We would like to thank you for your recent stay at Crest Resort and Pool Villas and we truly appreciate your feedback on areas of our shortfalls.Rest assured that we take all our guests’ comments and suggestions seriously. I have personally, addressed your concerns with the department heads to ensure that necessary actions are taken for continual improvement.My sincere apologies for any inconvenience that may have been caused and I hoped you will give us the opportunity to make it up to you for your next visit to Crest Resort and Pool Villas.We look forward to welcome you back soon and wish you all the very best.Kind regards.Kenny TeoGeneral Manager

Dear Khun Janne,Your comments and feedback regarding your recent stay at the Crest Resort & Pool Villas is appreciated.It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am certain that this feedback will serve as an encouragement to all staff as we strive to continuously improve the quality of our services.Thank you once again for sharing your experiences and we hope your next visit will be as pleasant as the previous one.With kind regards.Kenny TeoGeneral Manager

Dear Khun Olive,Thank you for your recent stay at Crest Resort & Pool Villas.I will not give you any excuses but rest assured that your feedback has been forwarded to the department heads concerned for their necessary and immediate action. Your feedback is valuable to us as we are always looking at ways to improve on areas of our shortfall.Once again, my sincere apologies that we failed to live up to your expectations and I hope you will give us an opportunity to make it up to you for your future visit here to Phuket.With kind regards.Kenny TeoGeneral Manager