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다이아몬드 코티지 리조트 & 스파 여행 후기

3.5 out of 5
다이아몬드 코티지 리조트 & 스파
6 Karon Rd, Karon Beach, Karon, Phuket

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 159개 이용 후기 중 44개" "
평점 8 - 좋아요. 159개 이용 후기 중 74개" "
평점 6 - 괜찮아요. 159개 이용 후기 중 32개" "
평점 4 - 별로예요. 159개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 159개 이용 후기 중 5개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

8/10 - 좋아요

JE. LEE 님, seoul

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
주변 상권 발달로 편리, 가격대비 훌륭, 나름 친절하지만 직원들이 다소 체계적이지 못하다
기본적으로 친절하다. 하지만 대응은 좀 느림. 욕실에 커다란 바퀴벌레 등장해서 리셉션에 연락했는데, 몇번 독촉전화를 해서야 하우스키핑이 왔고, 우왕좌왕 ㅠㅠ 한국인 별로 없다. 새로 손본듯한 풀억세스 3박, 추가 슈피리어 1박 했는데, 오전에 바로 체크인/아웃 없이 옮기게 해줬음. 디럭스룸을 준 듯 한데, 연식에 비해 깨끗히 관리한 듯하다. 전체적으로 만족
답변 제공: The Manager 님, 2018년 11월 6일
Thank you for spend time to write the comment. Thank you for choosing to stay at our resort and we are looking forward to welcome you again. Best regards,

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스

8/10 - 좋아요

YOUNG & BIN 님, SEOUL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
service & swimming pool - everything is good ^^
1) FRONT SERVICE : VERY NICE 2) SWIMMING POOL : VERY GOOD 3) BREAKFAST : NOT BAD!! GOOD!! 4) ROOM CONDION : VERY NICE(I GOT ROOM UPGRADE SERVICE & WI-FI FREE COUPO N(2DAYS) ^^ : 정말 좋은 시간 보내고 왔습니다. 저도 친구도 아주 만족스러웠습니다. 조용하고 아늑하고 깨끗해서 다음에 간다면 꼭 다시 가려고 합니다. 8일 동안 머물렀는데 한국사람은 보기 힘들었고 대부분, 러시아인, 중국인이었습니다. 가격대비 정말 좋았습니다. 다음에 간다면 부모님 아이들과 함께 가고 싶네요 ^^ 강추입니다~

8/10 - 좋아요

Cheryl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed B&B so can't comment on dining options. The breakfasts were good.
2024년 1월에 13박 숙박함

8/10 - 좋아요

Christine. 님, Bourg en Bresse

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nous avons apprecier la propreté de la chambre et la gentilesse du personnel. Seul bémol ils sont avard en papier wc. On a du en reclammer plusieurs fois. L'emplacement est ideale entre plage de karon et kata a pied en 5 minutes. Proche de plusieurs boutiques et restaurants. Ainsi que de la street food pas loins. Nous avons passé un tres bon séjour. Sawadee ka les amis.
2020년 3월에 11박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2020년 3월에 13박 숙박함

8/10 - 좋아요

Flemming

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Poolbaren var ikke åbnet under vores ophold, så vi skulle gå til en anden pool hvor baren var åben for at få en drink. Meget stejlt op til vores værelser, men det fungerede perfekt med at blive transporteret frem og tilbage med golf vognene, rigtig god service.
2020년 3월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, great pool, most staff were friendly, beaches are walking distance and loads of place to shop, drink and eat good food. Definitely recommend to stay if you are near Karon.
2020년 2월에 7박 숙박함

8/10 - 좋아요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed at this location for our entire Thailand trip which was 8 nights. We were incredibly happy with the location of the hotel which is right in the heart of a lot of attractions. It is perfectly between both Kata and Karon beaches - maximum ten minute walk to each. It is surrounded by multiple massage parlours, a variety of restaurant with a great mix of local foods, motorbike rental as well as souvenir stores. It is set back from the main road it is on so there is no disturbance from vehicle noise or any passing foot traffic The staff are incredibly friendly and helpful. Always greeting you in the morning and offering help and advice if asked. Our package included daily breakfast buffet which changed slightly each day. While there were a number of staples every day (omelette cooked fresh, waffles, selection of fruit, toast) other things changed each day (pancakes usually alternated with French toast, plain rice alternate with fried rice etc). The food was wonderful and was a good way to start your day. Now the very FEW negatives we experienced were with the bathroom. Unfortunately the water pressure wasn’t great as well as the temp control. Every shower ranged between borderline scalding hot to cold changes multiple times in the one shower. We also found it would leak out around the tub onto the floor. Frankly not crazy bad issues but could get a slight bit tedious! We WOULD stay again!
2019년 12월에 8박 숙박함

6/10 - 괜찮아요

Alison

별로예요: 숙박 시설 상태 및 시설
Disappointing stay over New Year.
Mixed views about our stay. There are some positives - staff are friendly and location is good for restaurants and bars in the area. Beach is about a 10 minute walk which is fine. Room was a decent size and overlooked pool - just! Unfortunately the negatives outweighed the positives and I can’t really recommend the hotel. It is very dated in some areas - pool bar desperately needs some t.l.c. Bathroom is tiny and the overbath shower very poor. Towels were basic too and although the room floor was swept daily and the bed made, general tidying wasn’t completed well - empty bottles left and papers, boxes etc just left on countertops. Breakfast wasn’t great - coffee and tea was very poor - tea stewed in a coffee pot on a hot plate! Or age juice wasn’t fresh and very watery, food in general was cold and we managed really on toast that we did ourselves. We paid the mandatory additional fee for the New Years Eve Gala dinner and the buffet was ok. The entertainment was appalling and we left just after 9pm whilst a game of musical chairs was being played. We were also very uncomfortable- being squashed in so tightly that we had to climb over other chairs and the stage itself to get any food - and waiters struggled to get to us to serve drinks. Overall a disappointing stay. It is certainly nowhere near a 4 star hotel and I would struggle to say it was a good 3 star.
2019년 12월에 5박 숙박함

10/10 - 훌륭해요

Christer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dimond Cottage
Mycket nära till strand Kata beach och Karon beach. Väldig trevlig personal och mycket glädje.
2019년 9월에 6박 숙박함
답변 제공: Manager 님, 2019년 10월 11일
Thank you very much for your feed back and give us perfect rating. We look forward to welcome you again and again. Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tillmötesgående personal, alltid glada. Utmärkt läge och underbart poolområde.
2019년 9월에 10박 숙박함
답변 제공: Manager Diamond Cottage Resort 님, 2019년 10월 3일
Thank you very much for choosing Diamond Cottage Resort for your holiday in Phuket. Our team are very much appreciated for your great review. Thank you and we look forward to welcome you again in the near future. With best regards,

8/10 - 좋아요

KENJI 님, Ｈｉｒｏｓｈｉｍａ　ＪＡＰＡＮ

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
静かで落ち着いた場所です，　とてもリラックス出来ます。
2019년 6월에 6박 숙박함
답변 제공: Manager Diamond Cottage Resort 님, 2019년 10월 3일
Thank you for your kind stay at Diamond Cottage Resort and spend time to write the review for us. We are looking forward to welcome you again for your next time in Phuket. Best regards,.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
👍👍👍👍👍👍👍👍 Ich wahr sehr zufrieden und würde wieder gehen, einfach mit dem Bewusstsein dass der Strom nicht immer funktioniert
2019년 5월에 12박 숙박함
답변 제공: Manager Diamond Cottage Resort 님, 2019년 10월 3일
Thank you very much for your stay in Diamond Cottage Resort during your holiday in Phuket.and Thank you for your review. Your comments are important in being able to meet and exceed to our guest's expectations. We hope to have opportunity to welcome you again in the near future. Best regards,

2/10 - 너무 별로예요

Anonymous

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was good but facilities were sorely lacking for advertised 4 star hotel. We were put in a part of hotel not used or occupied for a while. Had squatters right outside the fence. Found rat droppings in room. Advised staff but nothing was done. When ready for bed found bed bugs amongst bedding. Checked out that very same night we arrived. Still waiting for a refund as hotel manager has been unavailable for 4 days to accept responsibility. Not a good experience at all.
2019년 4월에 4박 숙박함
답변 제공: Manager 님, 2019년 6월 3일
Dear Anonymous, Thank you for choosing to stay at Diamond Cottage Resort and thank you for bringing this to our attention. We will pass this on to the team. Your comments are important in being able to meet and exceed to our guest's expectations. We hope to have opportunity to welcome you again in the near future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 4월에 2박 숙박함
답변 제공: Manager 님, 2019년 6월 3일
Thank you.

8/10 - 좋아요

Jørgen

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Rart hotel på en god b eliggenhed. Servicen fra housekeeping lader dog noget tilbage at ønske. WIFI skal fornyes hele tiden og forbindelsen kunne være bedre.
2019년 2월에 7박 숙박함
답변 제공: Manager 님, 2019년 3월 19일
Thank you for your feed back. We have tried to do in every way to make guest satisfaction. And we are looking forward to the opportunity of welcome you again in the near future.

8/10 - 좋아요

Arto

좋아요: 청결 상태, 직원 및 서비스
Vanha Rinnehotelli
Meillä oli poolacces huone joka oli aika ylhäällä ja sinne oli rankkaa kiivetä vaikka osan matkasta pääsikin golfautolla, terassilla ei ollut kuivaustelinettä uikkareille, Uima altaan vesi oli lopussa aika sumeeta, puhdistus ei varmaan toiminut kunnolla, huone oli vanha mutta siisti. kylpyhuone liian pieni, suihku on ammeessa ja pyyhe koukut repsotti eikä ollut pidee suihkua
2019년 2월에 8박 숙박함
답변 제공: Manager 님, 2019년 3월 19일
Thank you very much for your kind spending time to write the review. Our guests recommendation is very important to us in being able to exceed our guest’s expectations.We look forward to welcome you again.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Bon buffet petit déjeuner. Par contre le Wifi coupe et bug régulièrement.
2019년 2월에 4박 숙박함
답변 제공: Manager 님, 2019년 3월 19일
Thank you for your comments. we appreciate that you brought your experience to our attention. A part from the above we are delighted to learn your comments and looking forward to the opportunity of welcome you again in the near future

8/10 - 좋아요

Stig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Anbefaler gjerne stedet
Topp resort Nære til to bra strender gangavstand 3-4 min
2019년 1월에 3박 숙박함
답변 제공: Manager 님, 2019년 3월 19일
Thank you very much for your review. We look forward to welcome you again.

8/10 - 좋아요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Plenty of pools centrally located in Kata 5 minute walk to either Kata or Karon beach. Pleasant staff
2018년 12월에 11박 숙박함
답변 제공: Manager 님, 2019년 3월 19일
Thank you very much for your feed back and comment to us. We are looking forward to welcome you again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
良いホテル
年末年始に宿泊しました。スタッフはとてもフレンドリーで気持ちが良かったです。周囲にレストランが沢山あるが部屋は静かで清潔でした。ツアーデスクがフロントロビーにあり、バイクレンタルも出来たのが便利でした。機会があればまた宿泊したいです。ただWi-Fiが非常に不安定なのが残念でした。
2018년 12월에 7박 숙박함
답변 제공: Manager 님, 2019년 3월 19일
Thank you for your score and comments. Guest recommendation is very important to us in being able to exceed our guest’s expectations. We look forward to welcome you again in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 11박 숙박함
답변 제공: The Manager 님, 2019년 1월 7일
Thank you very much for your perfect score. If you come to Phuket, don't forget to miss us. We always welcome you. See you again for your next time of holiday in Phuket. Best regards,

8/10 - 좋아요

Dorthe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 14박 숙박함
답변 제공: The Manager 님, 2018년 12월 12일
Thank you very much for your score. We are looking forward to welcome you again for your next visit to Phuket.

6/10 - 괜찮아요

Prabhat

좋아요: 청결 상태
Its on a hill & beach is 10 min walk thru busy st.
2018년 11월에 2박 숙박함
답변 제공: The Manager 님, 2018년 12월 12일
Thank you very much for your score and comment. We are looking forward to welcome you again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel staff is very friendly.Room was comfortable and clean. Breakfast is excellent!Great stay. Would definitely stay again. Enjoy!
2018년 10월에 4박 숙박함
답변 제공: The Manager 님, 2018년 10월 25일
Thank you very much for your kind spending time to write the review. We are happy to hear that you enjoy the staying, happy with our rooms and breakfast. Customer recommendation is very important to us in being able to exceed our guest’s expectations. Thank you for choosing Diamond Cottage Resort. We look forward to the opportunity to welcome you again in the near future. With best regards, The Manager

10/10 - 훌륭해요

Aleksei

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Прекрасный отель!
Отдыхали в июле 2018 . Ухоженный , зеленый , тихий отель. Жили на вилле. Виллы находятся между корпусами , среди зелени. Сквозного прохода через виллы нет, так что там тихо и спокойно . Плюсы : 1. Отдыхали в невысокий сезон - на территории отеля и около бассейна почти никого никогда не было ! 2. Номер просторный . Есть балкон с видом на сад . Уборка каждый день . Бесплатно две бутылки воды (0,5 л) в день и растворимый чай ( кофе) . 3. Завтраки хорошие. Без изысков , но вполне приличные . Места есть в любое время с 6.30 до 10.30 4. Бассейны чистые и красивые. В номере есть пляжные полотенца. 5. Удобное расположение между пляжами Ката и Карон . До Карон бич чуть ближе . Идти меньше 10 минут . 6. Рядом очень много ресторанчиков разной ценовой категории . 7. Персонал приветливый . 8. В номере есть даа зонта на случай дождя ) Минусы : Мы их не искали , так что их почти нет)
2018년 7월에 7박 숙박함
답변 제공: The Manager 님, 2018년 11월 6일
Thank you very much for sharing your experience with us and all the other travelers on Expedia. Thank you for the great comments. We all work extremely hard to make every guest’s stay as seamless and comfortable as possible. We look forward to the pleasure of welcoming you back again in the near future. Best regards,

8/10 - 좋아요

Recep

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Çalışanlar çok kibar ve güler yüzlü. Otel cok temiz. Havuz çok temiz ve kahvaltı mükemmel
2018년 8월에 4박 숙박함
답변 제공: The Manager 님, 2018년 11월 6일
Thank you very much for your feed back and comment to us. We are looking forward to welcome you again. Best regards.

6/10 - 괜찮아요

Chen

좋아요: 직원 및 서비스
第一天找的过渡酒店，整体普通，酒店客服还不错。房间的空调声音非常大，有点影响睡眠。优点是门口饭馆很好吃，便利店也在门口。
2018년 7월에 1박 숙박함
답변 제공: Diamond Cottage Resort & Spa 님, 2018년 7월 27일
Thanks again for choosing to stay at @HOTEL. We look forward to welcoming you soon for a memorable stay at our hotel on @Diamond Cottage Resort & Spa We know you have a variety of hotels to choose from, and we strive to provide you a room that is clean & comfortable and with friendly attentive services.

10/10 - 훌륭해요

Ib 님, Gold Coast, QLD, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay - once we got the room we wanted. Magic - on the edge of a sheltered branch of the pool. The food at the special arrangements (banquets) was amazing, so hard to understand why the meals cooked by the same restaurants were quite mediocre otherwise - fortunately there are quite a few good restaurants just around the corner. Breakfast buffet is simply amazing. Only one bad thing: Beware if the management wants you to (temporarily) move to a different hotel - it might be a bad experience!
2018년 2월에 14박 숙박함
답변 제공: Diamond Cottage resort & Spa 님, 2018년 5월 1일
Thank you feedback Thanks again for choosing to stay at Diamond cottage Resort & Spa . We look forward to welcoming you soon for a memorable stay at our hotel on Diamond cottage Resort & Spa We know you have a variety of hotels to choose from, and we strive to provide you a room that is clean & comfortable and with friendly attentive services.

10/10 - 훌륭해요

Y 님, Surrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Lovely hotel , lovely staff , me and partner got engaged and I believe we got an upgrade and also they decorated our bed with flowers , lovely couple of days staying here to end our holiday :)
2018년 4월에 2박 숙박함
답변 제공: Diamond cottage resort & Spa 님, 2018년 5월 1일
Thank you feedback Thanks again for choosing to stay at Diamond cottage Resort & Spa . We look forward to welcoming you soon for a memorable stay at our hotel on Diamond cottage Resort & Spa We know you have a variety of hotels to choose from, and we strive to provide you a room that is clean & comfortable and with friendly attentive services.

8/10 - 좋아요

Stinne

좋아요: 청결 상태
2018년 1월에 10박 숙박함
답변 제공: The Manager 님, 2018년 11월 6일
Thank you and look forward to welcome you again. Bet regards,

8/10 - 좋아요

Sylv 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not good if you have mobility problems
Lovely warm welcome from Hotel, although they would not organise transport from airport told us to go to taxi more convenient, we got ripped off and driver didn’t know where he was going. Breakfast choice could be looked at, not consistent. Food cheaper to buy from room service than sitting in restaurant. Young porters were very good and collected and delivered us up and down the hills , far too steep especially with pushchair. For good beaches, grab a taxi. Lots of lovely places to eat.
2017년 12월에 7박 숙박함
답변 제공: The Manager 님, 2018년 11월 6일
Thank you very much to share your experience with us. We are looking forward to welcome you again. Best regards,

8/10 - 좋아요

Tracy 님, Campbell River, BC Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excellent breakfast, great location
We enjoyed our stay, had a small problem with check out. Breakfast was excellent, the location to both beaches is great. The Wednesday night buffet was spectacular. I would recommend taking a minute to check that all things are in your room when you check in. When we checked out, the man at front desk said that a teaspoon (used for stirring the coffee) was missing. I went to the room, and could not find the second spoon. I suggested that the morning before my husband had to have breakfast in the room because of his fall and smashing his head. I was so happy that they allowed him to have the food in the room that I took back all the dishes to the kitchen. I must have taken the second spoon to the kitchen as well. We were charged 50 thai monies for the spoon. I feel this was ridiculous. During my husbands accident he had at the hotel, the staff was great. We appreciate all the help from the staff.
2017년 11월에 8박 숙박함
답변 제공: The Manager 님, 2018년 11월 6일
Thank you for choosing Diamond Cottage resort and for taking the time to provide feedback about your experience. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. A part from the above we are delighted to learn your compliments and looking forward to the opportunity of welcome you again in the near future. Best regards,

6/10 - 괜찮아요

jari

좋아요: 청결 상태, 직원 및 서비스
Very short trip, only 2 nights. Location very close of Karun beach. Quite ok restaurant in hotel
2017년 10월에 2박 숙박함
Thank you very much

10/10 - 훌륭해요

Burak

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kan anbefales
Fantastisk
2017년 7월에 9박 숙박함
답변 제공: The Manager 님, 2018년 11월 6일
Thank you and look forward to welcome you again. Best regards,

8/10 - 좋아요

Morgan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2017년 6월에 7박 숙박함

10/10 - 훌륭해요

world hopper bunny 님, Weymouth uk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
April 12-24
lovely hotel. near the beach. Not overly great for kids lovely food we had a villa which was lovely. deffo worth the upgrade beautiful location

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Good value hotel in Karon
Reasonably good for its price. Fine for a few days, while island hopping during the day. Very friendly and helpful staff. Hotel by the road, but no street noise once in the room, not too far from the beach, very near commerce and restaurants.

6/10 - 괜찮아요

rhyse

좋아요: 청결 상태
별로예요: 객실의 편안함
It's reasonable for the price its nice
Pretty standard everything was easy , I found it to be pretty quiet aswell only thing I could pick was the bed was very stiff so if you don't care about a hard mattress then you will be fine :) All round not bad for the price
답변 제공: The Manager 님, 2018년 11월 6일
Thank you for your time to send the feedback regarding your experience for the holiday stay. We are looking forward to welcome you again. Best regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Adrian 님, Harrogate,UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel in a good location.
Diamond Cottage is a very good hotel located 5-10 minutes’ walk from both Karon and Kata beaches. Our room was very spacious with a king sized bed and nice seating by the window. The room had a balcony, although it was a little small and didn't have any furniture on it. The hotel staff were very accommodating and I'm sure they would have provided furniture if we'd asked, but in the limited time we spent in the room, we preferred to be inside using the air-conditioning than sitting in the heat on the balcony. Breakfast was self-serve buffet and the choice of food was very good. We tried to sit by the pool once, but all sun loungers had been taken by 11am when we went down, so we walked 10 minutes to the beach instead, which is actually nicer than a hotel pool anyway, so we can't complain at that. There are restaurants and bars very close by, with several less than 5 minutes from the hotel and a much larger choice available in Kata, which took us between 10 and 30 minutes to walk to, depending how far in to Kata we went. The main Karon restaurants were 20 - 40 minutes’ walk away, but we never went there at night as we preferred Kata. We would stay here again.
답변 제공: The Manager 님, 2018년 11월 6일
Thank you very much for your kindly send us the review. We are looking for ward to welcome you again. Best regards,

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pekny rezort
OK

8/10 - 좋아요

Niina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Viihtyisä allasalue ja riittävän isot altaat. Sijainti ihan loistava. Kävelymatka rantaan ja ravintoloita ja kauppoja lähiympäristössä.
답변 제공: General Manager 님, 2017년 2월 15일
Dear Niina, Greeting from Diamond Cottage Resort & Spa ! Thank you for trusting us to served you. Best regards, Diamond Cottage Team.

6/10 - 괜찮아요

Sandra

Kuperat område, mögeldoft rum
Bra läge med närhet till strand och gott om restauranger. Kuperat hotell område. Bra hotellrum men viss mögeldoft och lite dålig städat. Vid ankomst hittade vi hårstrån både i kylskåp och badrum. Hotellet utlovade på hemsidan att nyårsmiddag skulle ingå men det ville de inte alls kännas vid. Det var en av anledningarna varför vi bokade så det var en besvikelse som de inte alls ville hjälpa oss med. Dålig service från receptionspersonal men övrig personal tillmötesgående. Hotellets restauranger inget vidare. Vi fick vid ett par tillfällen in mat som inte var färdiglagad.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Home away from home
Great small resort, clean, well serviced and friendly
답변 제공: General Manager 님, 2017년 2월 15일
Dear Valued Guest, Greeting from Diamond Cottage Resort & Spa ! Thank you for trusting us to served you. Best regards, Diamond Cottage Team.

4/10 - 별로예요

Vincent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well located but not good staff
Hotel is good and well located. Wifi is disaster (we were provided 5 differents login codes to connect in 4 days). Incident happened on departure day we left at 00:30 to go back to airport with our suitcase. The hotel only has 2 private drivers contacts. As they failed to reach them, they were not able to book a taxi. The receptionnist told me clearly they dont have the contact of Phuket taxi company (is it really a 4* hotels?!?) so he told us to go down in Phuket streets with our suitcases and find by ourselves. I would not recommend this hotel as this is unprofessional attitude for this range of hotel.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel
Very nice hotel. Rooms were clean and high on comfort. Large balcony with a fantastic view. Pool area were just perfect for both children and grownups. Breakfast had everyting!
답변 제공: General Manager 님, 2017년 2월 15일
Dear Valued Guest, Greeting from Diamond Cottage Resort & Spa ! Thank you for trusting us to served you. Best regards, Diamond Cottage Team.

2/10 - 너무 별로예요

M J

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Tiring experience all round...
Terrible experience on check out being charged for beach towels when we had actually handed them back to housekeeping to help them out. The rooms and complex itself is dated and a little rundown and far too spread out, I think the architect was a crossfit fan, I spent half my holiday walking between my room and the entrance. There was also no working TV which made me further suspect an exercise conspiracy. The staff were not rude but nor were they in any way helpful - I don't blame them any more than the aerobic loving architect but no-one likes being accused of theft so it did sully the end of an exhaustive stay!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service from hotel, awful rental service
답변 제공: The Manager 님, 2018년 11월 6일
Thank you for choosing to stay at Diamond Cottage Resort and Spa and taking time to write the review. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. A part from the above we are delighted to learn your compliments and looking forward to the opportunity of welcome you again in the near future. Best regards,