야외 수영장
예약 가능 여부 확인

카말라 리조트 & 스파 여행 후기

3.5 out of 5
카말라 리조트 & 스파
9/24 M.3, Kamala, Phuket

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 207개 이용 후기 중 41개" "
평점 8 - 좋아요. 207개 이용 후기 중 90개" "
평점 6 - 괜찮아요. 207개 이용 후기 중 47개" "
평점 4 - 별로예요. 207개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 207개 이용 후기 중 11개" "

7.8/10

청결 상태

7.4/10

직원 및 서비스

5.4/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

sj 님, seoul

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
호텔 근처 마트 이용 편함
수영장옆 계단으로 내려가면 편의점이 있는데 편의점 안에 대형 창고형 매장이 있음. 의류,신발, 잡화 등 구입가능. 비치까지 무료 셔틀 운행. 시설이 조금 낙후되었으나 가격대비 만족함.
2017년 12월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
직원들에게 큰기대 안하면 좋은 리조트
에어컨에서 물떨어지고... 에어컨 하나는 안들어오고.... 커텐은 잘 안 닫혔지만.... 이상하게 크게 불만 안생기는 호텔.... 할인 많이 받고 가신다면 후회는 없는 호텔입니다... 할인 없이 가기엔 부족한 감이 있습니다.... 직원들 친절도나.... 대응부분도 많이 떨어집니다.... 하지만........ 가족들 깔끔한 호텔을 원하시는 분들은 한번 가볼만 합니다.. 따뜻한 물도 잘 나옵니다... 아이들과 지내기는 좋아요~

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An amazing location, the apartment was spacious with good facilities but some more crockery and a broom would have been nice to have been able to clean during the stay. We had booked breakfast but the hotel restaurant was closed and we had to eat at a sister hotel 3 miles every day. We had an amazing stay, the staff were friendly and accommodating and I would recommend this hotel to anyone.
2019년 8월에 12박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 3월에 8박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 13박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2019년 3월에 7박 숙박함
답변 제공: Hotel Management 님, 2019년 4월 7일
Dear Value Guest, Thank you so much for your feedback. We are so pleased that enjoyed your recent stay with us here at Oceana Resort Phuket, Thailand. boutique hotel in Phuket, Thailand. We do hope that you travel to Phuket, Thailand again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.

4/10 - 별로예요

실제 이용하신 고객

2019년 3월에 7박 숙박함
답변 제공: Hotel Management 님, 2019년 4월 7일
Dear Value Guest, Thank you so much for your feedback. We are so pleased that enjoyed your recent stay with us here at Oceana Resort Phuket, Thailand. boutique hotel in Phuket, Thailand. We do hope that you travel to Phuket, Thailand again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.

6/10 - 괜찮아요

Bobi 님, Paris

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel victime de son âge commence à ce faire vieux après pour le prix ça reste correct
2019년 3월에 5박 숙박함
답변 제공: Hotel Management 님, 2019년 3월 16일
Dear Value Guest, Thank you so much for your feedback. We are so pleased that enjoyed your recent stay with us here at Kamala Resort and Spa, Phuket, Thailand. boutique hotel in Phuket, Thailand. We do hope that you travel to Phuket, Thailand again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
Les grands chambres dommage que l’établissement est mal vieilli La piscine et la salle de sport ont particulièrement mal vieilli dommage
2019년 3월에 4박 숙박함
답변 제공: Hotel Management 님, 2019년 3월 11일
Dear Value Guest, Thank you so much for your feedback. We are so pleased that enjoyed your recent stay with us here at Kamala Resort and Spa, Phuket, Thailand. boutique hotel in Phuket, Thailand. We do hope that you travel to Phuket, Thailand again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.

8/10 - 좋아요

Mikael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vistelse Kamala resort and spa
Tyckte hotellet var jättebra för den summa jag gav.Trevlig personal,städningen perfekt. Frukosten kunde varit bättre. Läget inte jättebra man ville inte gärna gå mycket trafik fanns dock transport till Kamala Beach 4 gånger om dagen
2019년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2019년 3월 11일
Dear Value Guest, Thank you so much for your feedback. We are so pleased that enjoyed your recent stay with us here at Kamala Resort and Spa, Phuket, Thailand. boutique hotel in Phuket, Thailand. We do hope that you travel to Phuket, Thailand again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The swimming pool located in the hotel was fun. Water leaks from the toiket. Got us a wrong room. And more
2019년 2월에 5박 숙박함
답변 제공: Hotel Management, Kamala Resort and Spa, Phuket 님, 2019년 2월 18일
We will address this directly

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
I wouldn't call this a 4 star hotel, its more serviced apartments. The room was quite spacious but not cleaned that well, they kept leaving the dirty cups and plates in the room. The breakfast was at best basic, the ONLY redeeming quality about it was the pancakes which were nice - if they had any. The swimming pool looked dirty, the only sunbeds round it are broken and the whole area looks unkempt and just really uninviting. The 'hotel' is on top of a hill and it is about 10 - 15 min walk into town, some of it along a very dark and dangerous road, certainly not suitable for young children or elderly as its quite a steep trek. The staff are friendly enough but all in all this certainly not a 4 star hotel.
2018년 12월에 6박 숙박함
답변 제공: Hotel Management 님, 2019년 1월 20일
Dear Anonymous Thank you for your review. We will address this directly

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a nice and clean property. Helpful staff. Love the free breakfast.
2019년 1월에 4박 숙박함
답변 제공: Hotel Management, Kamala Resort and Spa 님, 2019년 1월 10일
Dear Value Guest, Thank you so much for your feedback. We are so pleased that enjoyed your recent stay with us here at Kamala Resort and Spa, Phuket, Thailand. boutique hotel in Phuket, Thailand. We do hope that you travel to Phuket, Thailand again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.

10/10 - 훌륭해요

실제 이용하신 고객

2018년 12월에 4박 숙박함
답변 제공: Hotel Management, Kamala Resort and Spa 님, 2019년 1월 10일
Dear Value Guest, Thank you so much for your feedback. We are so pleased that enjoyed your recent stay with us here at Kamala Resort and Spa, Phuket, Thailand. boutique hotel in Phuket, Thailand. We do hope that you travel to Phuket, Thailand again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 5박 숙박함
답변 제공: Hotel Management, Kamala Resort and Spa 님, 2019년 1월 12일
We will address this directly

8/10 - 좋아요

Markko

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 1박 숙박함
답변 제공: Hotel Management, Kamala Resort and Spa, Phuket, 님, 2019년 1월 2일
Dear Value Guest, Thank you so much for your feedback. We are so pleased that enjoyed your recent stay with us here at Kamala Resort and Spa, Phuket, Thailand. boutique hotel in Phuket, Thailand. We do hope that you travel to Phuket, Thailand again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.

2/10 - 너무 별로예요

James

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Average.!! Paid extra for wifi which did not work told staff multiple times nothing changed on top of that air con did not work, would not stay again
2018년 12월에 5박 숙박함
답변 제공: Hotel Management Kamala Resort and Spa Phuket. 님, 2018년 12월 29일
We will address this directly

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No wifi for the hole week we stayed kept saying will fix never did
2018년 12월에 5박 숙박함
답변 제공: Hotel Management 님, 2018년 12월 17일
Dear Value Guest, Thank you so much for your feedback. We will address this directly

4/10 - 별로예요

Catherine

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Go to the beach instead.
The bed, the shower and the air conditioner are all good, and the pool and onzen pools are lovely. However, there is no one to help you with your bags, nowhere to easily get anything to eat out of hours unless you want to walk in the dark to the Family Mart or seven eleven, and the breakfast is truly terrible. On our first morning at breakfast , I put a glass cereal lid on the bench to serve cereal and after a minute, it toppled off. It didn't break immediately, then it shattered. The staff were quite rude to us about this - even though I didn't drop it I apologised and my partner cleaned it up. Then I was asked to pay 500 BAHT for the lid, which I stupidly paid on the spot. At around $20 AUD, that was a bit steep. We complained at reception but there was no outcome. It was so awful we did not return for breakfast at all. Also, cleaners took soap and shower gel and they were never replenished, despite me asking specifically. On the last day we realised my partner's watch was missing from the room. Although we should have put this in the safe, the loss of it was devastating as it was a gift, and of course there will never be any resolution to this. The girls at the desk are nice, but I would not recommend this resort on the whole. The cleaning ( cloths left in the room , cups not washed and chipped), and lack of service really let this place down. We wished we'd stayed closer to the beach.
2018년 11월에 4박 숙박함
답변 제공: Hotel Management Kamala Resort and Spa 님, 2018년 12월 17일
Dear Value Guest, Thank you so much for your feedback. We will address this directly

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
2018년 11월에 2박 숙박함
답변 제공: Hotel Management 님, 2018년 12월 17일
Dear Value Guest, Thank you so much for your feedback.

6/10 - 괜찮아요

실제 이용하신 고객

2018년 11월에 8박 숙박함
답변 제공: Hotel Management 님, 2018년 12월 17일
Dear Value Guest, Thank you so much for your feedback.

8/10 - 좋아요

ivan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ok
2018년 10월에 4박 숙박함
답변 제공: Kwang 님, 2018년 11월 9일
Dear Value Guest, Thank you so much for your feedback. We are so pleased that enjoyed your recent stay with us here at Kamala Resort and Spa, Phuket, Thailand. A 4 stars boutique hotel in Phuket, Thailand. We do hope that you travel to Phuket, Thailand again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you. Hotel Management, Kamala Resort and Spa, Phuket, Thailand

6/10 - 괜찮아요

Priyaphat

좋아요: 객실의 편안함
ห้องน้ำตรงฝักบัวปรับเป็นน้ำเย็นไม่ได้ร้อนเว่ออออ
2018년 10월에 3박 숙박함
답변 제공: Kwang 님, 2018년 11월 9일
Dear Value Guest, Thank you so much for your feedback. We are so pleased that enjoyed your recent stay with us here at Kamala Resort and Spa, Phuket, Thailand. A 4 stars boutique hotel in Phuket, Thailand. We do hope that you travel to Phuket, Thailand again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you. Hotel Management, Kamala Resort and Spa, Phuket, Thailand

10/10 - 훌륭해요

baskaran

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
gut
wunderbar
2018년 7월에 4박 숙박함

2/10 - 너무 별로예요

M.G

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I booked the duplex suite and when i arrived i found wanter leakage in the bathroom and i asked the stuff the fix it they said it will take minimum a day so they will move me to another suite. When they moved me I found out that they are moving me to a smaller suite which is way less and with no view . I asked them to return back my money and I’ll leave they refused and they were very rudeeeee and unprofessional.I totally not recommending anyone to stay iver there Also the pictures on expedia is way different than the reality
2018년 8월에 1박 숙박함

2/10 - 너무 별로예요

Vitawat

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
One night is enough!
ห้องพักเก่า ห้องพักเหม็น location ไม่ใกล้อะไรในระยะที่เดินได้ พนักงานต้อนรับ ไม่มี service mind
2018년 7월에 1박 숙박함

8/10 - 좋아요

Terry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 1박 숙박함

8/10 - 좋아요

jon 님, uk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good quality hotel
I’ve stayed in Kamala numerous times during seasons. This year i was travelling with my son during school holidays to Asia. Love coming back here nice peaceful & relaxing. People are always warm friendly & a nice community feel . The hotel Kamala resort spa ticked all the boxes clean staff well organised. Definitely be bk next year
2018년 7월에 13박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room is not comfortable and there are heaps of Mosquitoes
2018년 7월에 1박 숙박함

4/10 - 별로예요

Tiff 님, California

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing Stay
We stayed for 8 nights as a family of 5. It was a disappointing stay. The website made it sound like it is a resort type hotel and that is what sold us on this hotel. Upon checking in we found out that these are condominiums that are rented out. We stayed in the 2 bedroom family suite which is clean but very old. The beds are so hard like cement. We had to ask for a mattress cushion for the second bed as that one was worse. That didn’t help. There is a kitchenette however all the cupboards are emptied. You have to call front desk to request for any utensils. Cooking on the stove is not allowed at all unless you have a long term stay over 30 days. That is not stated anywhere and the website list a kitchenette so we assume we can use it. We only found out because we asked to borrow a pot to warm up some soup we had bought. The shower was the worse. It doesn’t have a door so the bathroom floor is flooded after a shower. There are 5 of us so you can imagine how wet the floor can get. We used up all the towels everyday to soak up the water. Not sure why they did not install a shower door. There are stores and restaurants nearby however the hotel is on a main road and there are a lot of traffic. There are no sidewalks so you have to be very careful walking down the streets to the stores.There is a shuttle to the beach every two hours. We had an issue one day where the shuttle did not pick us up on the designated time so we had to take a taxi back. The pool is very old.
2018년 6월에 8박 숙박함

10/10 - 훌륭해요

Olga

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Отель в целом хороший,но в некоторых номерах не хватало мебели,у нас в номере была огромная ванная комната,а вот стола и стульев не было,были только на балконе,в остальном всё прекрасно!

6/10 - 괜찮아요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No Bar,what's that all about. Not happy

10/10 - 훌륭해요

Stian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fint hotell rent og pent. Veldigt god service og hyggelie annsatte, eneste minus var at varm/kaldt vanns kranen var ødelagt i dusjen så måtte dusje i veldigt varmt vann. Svømmebasenget var litt lite og ikke så mye tilgang til sola pga bygningene rundt. Men ellers så var bassengområdet rent og pent, ble sopt flere ganger dagligt for blader fra trærne

2/10 - 너무 별로예요

Gus 님, LA

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
The staff was rude and unfriendly.
I request a taxi and the staff ignored my request. I had to call a taxi myself. What a horrible staff experience. I don't care how nice this hotel is if the staff are bad, then I wouldn't recommend this hotel to a friend.
2018년 4월에 1박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely and clean very helpful staff. Will stay again no problem thank you

2/10 - 너무 별로예요

Mandy 님, 香港

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
失望酒店
凌晨入住不能解答早餐是否包含在訂房中。酒店門鎖壞難上鎖,冷氣唔凍。第二晚10時回到酒店其中一房間冷氣滴水地面積水,通知服務台1小時後有維修人員到維修到12點。太差了。
2018년 3월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice clean rooms, comfortable bed. Good friendly staff. Can do better by sound proofing the rooms to avoid disturbance from road traffic. It will also be better to have restaurant on premise.
2018년 3월에 4박 숙박함

8/10 - 좋아요

Samuel

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 2월에 7박 숙박함

6/10 - 괜찮아요

Stephan

좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
This accommodation is so-so.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Lorne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay but transportation surcharges hurt
We appreciated the location and the nature of the facility. The breakfast buffet is so-so, especially after eating it a number of days in a row. Transportation to and from the hotel is a problem if you do not have the grab-taxi app. Hotel has agreement with certain taxis and the surcharge is substantial. Overall we enjoyed the stay. Seemed strange to have a kitchenette in the room and no dishes/pans. Also there is a lack of electrical outlets outside of the bedroom.
2018년 2월에 7박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2018년 1월에 3박 숙박함

4/10 - 별로예요

jipi 님, paris

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hotel au bord de la route, assez bruyant. Petit dejeuner moyen. Problème de douche. Belle salle de bain mais pas vraiment fonctionnelle. Enfin c'est vraiment dommage que dans ce genre d'établissement, il n'y ai pas un bar ou un endroit pour se désaltérer. Nous avons eu une promotion sur ce séjour, mais franchement cela ne valait pas plus.
2018년 1월에 7박 숙박함

10/10 - 훌륭해요

Marianne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fin pool, udmærket morgenmad,
2017년 12월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel clean and comfortable but noisey
Rooms good, bed comfortable. Woken up at 5.15am every morning by loud call to prey music. Traffic noise until late at night and then starts again early in the morning.
2018년 1월에 4박 숙박함

10/10 - 훌륭해요

petra 님, canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Staff so friendly and helpful, very comfortable and clean, breakfast buffet was great too
2018년 1월에 1박 숙박함

8/10 - 좋아요

P 님, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Short stay
Great place for the night. Was 400bht to get to Patong Beach. The hotel also has an option for airport transfers for a little bit cheaper than a normal taxi.
2017년 12월에 1박 숙박함

6/10 - 괜찮아요

Pong

เดินทางสะดวก
อยู่ติดถนน แต่เงียบ เดินทางสะดวก พนักงานสุภาพเรียบร้อย
2017년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Mukava hotelli
Hotelli nähnyt parhaimmat päivänsä jo, mutta ei mitään moitittavaa kuitenkaan. Isot huoneet, siivooja kävi päivittäin ja vaihtoi pyyhkeet. Lyhyt matka Kamala Beachille, plussaa ilmaisesta kuljetuksesta rannalle ja takaisin.
2017년 12월에 4박 숙박함

10/10 - 훌륭해요

Stephane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 12월에 3박 숙박함