숙박 시설 내 편의 시설/서비스

풀먼 푸켓 아카디아 나이톤 비치 여행 후기

5 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 901개 이용 후기 중 602개" "
평점 8 - 좋아요. 901개 이용 후기 중 223개" "
평점 6 - 괜찮아요. 901개 이용 후기 중 44개" "
평점 4 - 별로예요. 901개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 901개 이용 후기 중 13개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

Jongho

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Brett Wilson 님, 2023년 12월 20일
Dear Jongho,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 - 훌륭해요

Munsu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 호텔입니다
단지가 크고 경사진 언덕에 위치하지만 버기카가 언제든 다니기 때문에 큰 문제 안되구요 옆 비치의 식당에서도 버기카를 부를 수 있는것 같아 편해요.풀장도 훌륭하고 좋아요
2023년 9월에 2박 숙박함
답변 제공: Brett Wilson 님, 2023년 10월 9일
Dear Munsu,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
버기타고 돌아다니는것만 아니면 룸컨디션, 식사, 직원들 모두 최상이네요
2022년 8월에 1박 숙박함
답변 제공: Brett Wilson, General Manager 님, 2022년 11월 28일
Dear Valued Guest,Thank you for having decided to stay at Pullman Phuket Arcadia Naithon Beach and for taking the time to share this review with us. Your kind words regarding the service provided by our staffs are sincerely appreciated and I am sure that the team will be extremely pleased to hear your compliments. Your feedback is really important to us and we will take the same onboard while we constantly grow and improve on the concept and offering. I truly hope we will be welcoming you back again soon and that your next stay will be flawless and memorable for all the right reasons.Our Beach House Your Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 - 훌륭해요

Moonkyung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice location. Good food!
2022년 2월에 8박 숙박함
답변 제공: Brett Wilson, General Manager 님, 2022년 11월 28일
Dear Moonkyung,Thank you for having decided to stay at Pullman Phuket Arcadia Naithon Beach and for taking the time to share this review with us. Your kind words regarding the service provided by our staffs are sincerely appreciated and I am sure that the team will be extremely pleased to hear your compliments. Your feedback is really important to us and we will take the same onboard while we constantly grow and improve on the concept and offering. I truly hope we will be welcoming you back again soon and that your next stay will be flawless and memorable for all the right reasons.Our Beach House Your Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
풍경 외에는 어떠한 메리트도 없습니다. 방은 지저분하고 청소상태도 매우 불량하며 직원들도 친절하지않습니다. 단지 방밖으로 보이는 풍경만 좋습니다.
2019년 10월에 1박 숙박함
답변 제공: Brett Wilson 님, 2019년 10월 30일
Dear Anonymous, We very much appreciate your comments regarding your stay at the Pullman Phuket Arcadia Naithon Beach. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our Beach House Your Holiday Home. Brett Wilson General Manager Pullman Phuket Arcadia Naithon Beach

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 1박 숙박함
답변 제공: Brett Wilson 님, 2019년 10월 30일
Dear Anonymous, We very much appreciate your comments regarding your stay at the Pullman Phuket Arcadia Naithon Beach. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our Beach House Your Holiday Home. Brett Wilson General Manager Pullman Phuket Arcadia Naithon Beach

10/10 - 훌륭해요

실제 이용하신 고객

2019년 9월에 1박 숙박함
답변 제공: Brett Wilson 님, 2019년 10월 1일
Dear Anonymous, We very much appreciate your comments regarding your stay at the Pullman Phuket Arcadia Naithon Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brett Wilson General Manager Pullman Phuket Arcadia Naithon Beach

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
호텔 리노베이션 중이라 수영장이 작은 거 하나 있고 음식도 예전에 왔을때보다 별로였다. 호텔도 격이 좀 떨어진 것 같음
2019년 9월에 2박 숙박함
답변 제공: Brett Wilson 님, 2019년 10월 1일
Dear Anonymous, We very much appreciate your comments regarding your stay at the Pullman Phuket Arcadia Naithon Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brett Wilson General Manager Pullman Phuket Arcadia Naithon Beach

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
이해할 수 없는 서비스 마인드
시설과 경치는 좋습니다. 헌데, 직원들의 서비스 마인드가 매우 미흡합니다. - 사전에 이메일로 커뮤니케이션한 내용이 지켜지지 않았습니다. 심지어 hotels.com으로 예약했기 때문에 서비스해 줄 수 없다고 합니다. (ex. 밤 체크아웃에 따른 조식을 대신할 meal box) - 체크인 시 방이 준비되면 연락을 해주기로 하였는데, 연락을 주지 않았습니다. - 체크아웃 시간(밤시간)을 미리 알려드렸는데, 메모가 다음 담당자에게 전달되지 않았습니다. - 산 언덕에 위치하여 버기를 이용하여 이동해야 하는데, 한세월 걸릴 때가 많습니다. - 많은 경우, 팁을 노골적으로 요구합니다. 직전의 르네상스와 너무나 대비됩니다. 풀먼은 다시 방문하지 않겠습니다.
2019년 6월에 2박 숙박함
답변 제공: Brett Wilson 님, 2019년 8월 19일
Dear Anonymous, Thank you for taking the time to tell us about your experience at the Pullman Phuket Arcadia Naithon Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Brett Wilson General Manager Pullman Phuket Arcadia Naithon Beach

8/10 - 좋아요

su jeong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조용하게 힐링하기 좋은곳입니다.다만 방에 개미가 좀 많다는게 조금 아쉬웠습니다
2019년 3월에 3박 숙박함
답변 제공: Brett Wilson 님, 2019년 5월 21일
Dear Su Jeong, We very much appreciate your comments regarding your stay at the Pullman Phuket Arcadia Naithon Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brett Wilson General Manager Pullman Phuket Arcadia Naithon Beach

10/10 - 훌륭해요

Juseob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
풀먼푸켓아카디아 숙박
조용히 잘 쉬었어요. 풀에서도 잘놀고 해변에서도 잘놀았어요. 조식도 좋아요. 저녁메뉴가 좀더 다양하면 좋겠어요.공항이 가까워서 좋습니다. 스파 좋았는데 다소 비싸요~~
2019년 1월에 4박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
백인들만 너무좋아하는 여자직원들
이곳은 백인들에게만친절한곳입니다 특히 키즈클럽에 머리엄청긴여자분 대놓고 차별 영국인에게는 침을질질흘리시면서말하고 같은아시아인에게는 무뚝뚝 제가영어못하니 바로정색 이런것들잘알기에 오히려 먼저웃고 친절히말하며했지만 절대가지말라고하고싶다
2018년 8월에 4박 숙박함
답변 제공: Brett Wilson 님, 2018년 8월 31일
Dear guest, Firstly, thank you for taking the time to share your experience with us about your journey at the Pullman Phuket Arcadia. It is very important to us and your comments are certainly taken on board to ensure we strive for excellence or as we like to call it " A resort Guests Love". I have personally spoken to our team during team meeting today about service culture toward our guest. I am very sorry that our team created this feeling for you. Please accept our most sincere apologies. I unfortunately do not have a magic wand to go back in time but welcome the opportunity to replace your current memory with something more positive in the future. Please do not hesitate to contact us when that occasion arises. Kind regards, Brett Wilson General Manager

2/10 - 너무 별로예요

Sungil

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
룸 청소도 잘안되어있으며 가운도 전날입은거 교체도 안되어있으며 로비까지 차로이동하는데 시간도 잘 안지켜지는것이 불편했습니다
2018년 6월에 2박 숙박함
답변 제공: Brett Wilson 님, 2018년 6월 20일
Dear Sungil, We really appreciate you giving us your constructive comments and we are deeply sorry we let you down on this occasion. I can assure you it was certainly not our intension and for this we apologise. We have used your review with our management team to find ways to improve our levels of service and I thank you for help us on our journey to creating a resort "Guests Love" Kind Regards Brett Wilson General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
신혼여행으로ㅠ갔다왓다
단점먼저 말하자면 짱깨들이 너무 많고 방안에 벌레도 좀 있고 화장실에 살짝 하수구남새가 났다 내가 이용한 방만 그런건지 모르겠는데... 장점은 뷰가 좋고 바다앞에서 스노쿨링 할 수 잇고 아침밥먹는데 좋다 진짜휴양목적으로 2일정도 머무르기 좋다
2017년 11월에 2박 숙박함

6/10 - 괜찮아요

Robbie 님, 한국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 뷰를 간직하고싶은 분들 추천
인피니티 풀, 전망대에서 보는 해돋이 및 석양, 뷰는 최고입니다. 단지 산을 깍아 만들어서 불편하기 짝이 없습니다. 등산 및 산을 좋아하시면 좋지만 애기있는 가정은 별로네요. 오르막길이 있어 불편한 점 말고는 없습니다.
2017년 10월에 2박 숙박함
답변 제공: Brett Wilson 님, 2017년 10월 16일
Dear Robbie, Thank you for taking the time to tell us about your experience at the Pullman Phuket Arcadia Naithon Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Brett Wilson General Manager

6/10 - 괜찮아요

실제 이용하신 고객

Quality management failed
House keeping delay and miss items like towels, slippers, waters, laundry bag, etc. Enterance have too small space. Cars are always crowded. Intensive hills and lot of stairs. Hard to move from room to facilities.
2017년 8월에 3박 숙박함
답변 제공: Benoit Metanomski 님, 2017년 8월 9일
Greetings from Pullman Arcadia! Thank you for taking the time to tell us about your experience at the Pullman Phuket Arcadia Naithon Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence in regards to the comments related to our opeations. On a different note, sad you did not enjoyed the way our resort is built on hills. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Benoit Metanomski Director of Operations

10/10 - 훌륭해요

seyeon 님, 압구정동

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
풀먼아카디아 나이톤비치 호텔은 너무 어린아이보다는 5세 이상의 아이와 함께 여행가는게 더 좋을것같습니다. 패밀리룸은 너무 환상적입니다. 아이들이 정말 좋아할수밖에 없는 룸이고 전체적인 시설은 매우 신식이라 깨끗하고 레스토랑수는 2개이지만 그 퀄리티가 훌륭하여 많은 객실 이용객들이 적극적으로 이용하고있습니다. 예약을안하면 식사를 하실수없어요~

10/10 - 훌륭해요

jang 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 럭셔리한 객실이지만 위치는 불편함
깨끗한 객실과 친절한 서비스로 숙박내내 너무 기분좋았습니다. 조식도 깔끔하고 수영장도 매우 만족했습니다. 다만 위치가 나이톤 비치이기 때문에 공항에서 이동이 어려운 편이며 빠통시내와도 매우 멉니다. 리조트에서 쉬실 목적으로 오시면 아주 좋을것 같습니다만. 외부로 나가거나 데이트립을 하실분들은 잘 생각하시는게 좋을것 같습니다.

10/10 - 훌륭해요

MIN HEE 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
GOOOOOD
정말 만족스러운 곳이었어요. 위치는 너무 한가해서 좀 심심했지만 휴양을 목적으로 간다면 호텔 안에서 정말 편안하게 쉴 수 있었네요. 수영장 물도 따뜻하게 늘 데워져 있고 레스토랑도 좋고 바도 훌륭했네요. 다만 주변에 호텔 외에는 즐길거리가 전~~~혀 없어서 호텔 안에만 있어야 한다는게 좀 아쉬웠어요

10/10 - 훌륭해요

Nam 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전박적으로 좋음!!
숙소간 차량이동빼고는 전부 다 좋아요!!!

10/10 - 훌륭해요

Cho 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
괜춘함!!
다 좋은데 언덕이 불편해요 ㅎㅎ 저녁 밥값이 비쌈!

10/10 - 훌륭해요

hunter 님, 한국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족여행
매우 좋은호텔이네요.제일저렴한방한개 villa한개얻었어요.주로빌라에서모여서지내려고 제일 저렴한 방은 남자들자는용도, 빌라는 여자들 자는용도로 잡았어요. 특히 1룸 villa는시설이 독립적이고 방구조가 좋아요. 아침buffet는양식위주고 한식없이못사시는분은 밖으로나가야되니 조금힘들겠네요. 저녁seafood buffet는다양하게 나오네요. 점심은 양식으로때워야하니 컵라면준비해오세요. 로비에있는 넓은소파에서 여가수의 생음악듣고 밤바다보니 그동안회사일로인한 피로가풀려요. 수영장은 좀 작은데 그냥 놀기괜찮아요. 제 안사람이 villa는 더이상 좋은데 없을것 같대요. 한국사람이 적어서 조용한것좋아하는 신혼여행이나 가족여행으로는좋은것같네요.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다시는 가고 싶지 않은 호텔
태교여행으로 반얀트리에서 4박을 하고 밤비행기를 타기위해 공항과 가까운 풀먼에서 반박을 하였습니다. 로비와 인피니트풀은 만족스러웠지만, 저희가 묵은 디럭스룸은 가파은 언덕 위에 있어 반드시 차로만 이동해야하는 불편함이 있었어요. 게다가 자동키가 작동되지 않아 2번이나 바꾸었지만 끝내 되지 않았고, 방을 나왔다가 잊은 물건을 가지러 다시 들어갈 수도 없고, 오지 않는 차를 부르러 전화를 할 수도 없는 상황에 리조트 언덕 길엔 지나가는 직원도 사람도 없이 고립되기도 했어요. 다행히 지나가는 차가 있어 문을 열어달라고 했지만 매우 불편하기 그지 없었고 프론트 직원들의 태도도 어이없게 Sorry 한마디..매우 불쾌했습니다. 체크인을 하고 늦은 점심을 먹었는데 식당은 공사중으로 매우 소란스럽고 간단한 샌드위치도 40분이상 걸렸습니다. 터키샌드위치는 정말 이상하더군요. 호텔앞의 비치는 너무 더러워 들어갔다 다시 나올 수 밖애 없었어요. 다행히 인피니트풀이 너무 좋아 하루 종일 여기서 놀며 선셋을 보았습니다. 그러나 다시는 가고 싶지 않은 호텔이에요.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
여율운 휴양
저희는 그랜드 뷰 에 묵었는데요~ 우선 한국사람이 없어서 너무 좋았습니다. 새로 생겨 시설부분은 깨끗하고요 조금만 걸어나가면 해변가에서 스노우 쿨링도 가능합니다. 그리고 하변가에 위치한 저렴한 레스토랑도 너무 좋았습니다.매주 금요일마다 씨푸드 뷔페가 있는데 이용하셔도 괜찮을 듯 해요.그리고 메인으로 먹은 푸팟퐁커리의 맛은 정말 굿굿이었습니다. 빠통시내처럼 볼거리나 즐길거리가 다양하진 않지만 정말 휴양을 원하신다면 추천합니다~

10/10 - 훌륭해요

맥가이박 님, Seoul, KOREA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
기대보다 멋졌던 휴가
푸켓 여행은 처음이었던 지라 누구나 흔히 가는 파통비치 근처가 호텔은 더 많습니다. 그러나 새로 만들어진 곳이라는 점 때문에 방문하였고, 결과적으로 대만족입니다. 풀만 아카디아가 위치한 나이톤 비치는 작지만 조용한 환경을 가지고 있으며, 특히 호텔은 기대보다 서비스가 좋았습니다. 다만, 한 가지 아쉬웠던 점은 아직 완공되지 않은 시설(예:델리)이 많이 있어 완벽한 이용이 되지 않았다는 점입니다. 하지만 푸켓 공항에서 가깝고 여러가지 환경이 좋아 푸켓 여행을 고려 중인 분들께는 적극 추천하고 싶습니다.

6/10 - 괜찮아요

Kim 님, Seoul

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
멋진 환경에 모던한 건물, 하지만 아쉬움이 많음
주변 환경이나 특히 객실에서 보는 바다 풍경은 아주 훌륭했어요. 하지만 아직 오픈하기에는 너무 시설 완성도가 낮았고 안되는 것들이 많습니다. 물론 현재 비교적 저렴하게 숙박할 수 있는것이 그런 이유 때문이기는 하지만, 최소 6개월에서 1년은 지나야 안정적으로 서비스가 자리잡을듯 해요.

10/10 - 훌륭해요

Rachelle

2024년 4월에 3박 숙박함
답변 제공: Brett Wilson 님, 2024년 4월 19일
Dear Rachelle,Thank you so much for your great review. We are delighted to hear that you enjoyed the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 - 훌륭해요

Jeremy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: Brett Wilson 님, 2024년 4월 17일
Dear Jeremy,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 - 훌륭해요

Miki

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staffs were all friendly and the facility was clean and nice!
2024년 3월에 2박 숙박함
답변 제공: Brett Wilson 님, 2024년 4월 9일
Dear Miki,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 - 훌륭해요

Sarah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic pool overlooking Naithon beach. Immaculate rooms, great service.
2024년 3월에 2박 숙박함
답변 제공: Brett Wilson 님, 2024년 4월 4일
Dear Sarah,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 - 훌륭해요

rick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Oitstanding staff!
2024년 3월에 3박 숙박함
답변 제공: Brett Wilson 님, 2024년 3월 28일
Dear Rick,Thank you so much for your great review. We are delighted to hear that you enjoyed the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 - 훌륭해요

George

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access.
2024년 3월에 3박 숙박함
답변 제공: Brett Wilson 님, 2024년 3월 12일
Dear George,Thank you so much for your great review. We are delighted to hear that you has a great time during your stay with us at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 - 훌륭해요

Megan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I wish I could give a 6-star review because this resort was the most beautiful place I’ve ever seen! The view of the ocean and the pools is so relaxing and peaceful— just what we wanted for our vacation. I like that this is in a quieter area of Phuket and not in the busy touristy areas like Patong beach.
2024년 2월에 4박 숙박함
답변 제공: Brett Wilson 님, 2024년 3월 5일
Dear Megan,Thank you so much for your great review. We are delighted to hear that you enjoyed the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 - 훌륭해요

Michael

2024년 2월에 5박 숙박함
답변 제공: Brett Wilson 님, 2024년 3월 28일
Dear Michael,Thank you so much for your great review. We are delighted to hear that you enjoyed the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was amazing. Service, food, drinks, pool, room…. Everything.
2024년 2월에 1박 숙박함
답변 제공: Brett Wilson 님, 2024년 2월 19일
Dear Robert,Thank you so much for your wonderful review of Pullman Phuket Arcadia Naithon Beach. We are delighted to hear that you enjoyed our staff, facility, and food. Your kind words are a great source of motivation for all of us here, and we look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 - 훌륭해요

Sarah 님, West Linn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the rooms - especially with the ocean view, the pool, restaurants and proximity to the beach. I’d definitely stay stay again.
2024년 2월에 2박 숙박함
답변 제공: Brett Wilson 님, 2024년 2월 5일
Dear Sarah,Thank you so much for your great review. We are delighted to hear that you enjoyed the location and views as well as the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 - 훌륭해요

Junko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Brett Wilson 님, 2024년 2월 6일
Dear Junko,Thank you so much for your great review. We are delighted to hear that you enjoyed the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 - 훌륭해요

irena

연인과의 여행
좋아요: 편의 시설/서비스
We enjoyed our stay at Pullman. The rooms are nice and clean. Staff is very helpful.
2024년 1월에 5박 숙박함
답변 제공: Brett Wilson 님, 2024년 2월 2일
Dear Irena,Thank you so much for your great review. We are delighted to hear that you enjoyed the location and views as well as the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 - 훌륭해요

Roman

2024년 1월에 4박 숙박함
답변 제공: Brett Wilson 님, 2024년 3월 28일
Dear Roman, Thank you so much for your great review. We are delighted to hear that you enjoyed the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 - 훌륭해요

DAT

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Brett Wilson 님, 2024년 1월 24일
Dear Dat,Thank you so much for your great review. We are delighted to hear that you enjoyed the location and views as well as the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

8/10 - 좋아요

mahdi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 7박 숙박함
답변 제공: Brett Wilson 님, 2024년 1월 23일
Dear Mahdi,Thank you very much for sharing your positive experience with us. We are delighted to hear that our staff and service were excellent during your stay. At Pullman Phuket Arcadia Naithon Beach, we take great pride in providing superior service and an outstanding guest experience. We always strive to ensure our guests have a relaxing and memorable holiday here with us. Thank you once again for choosing to stay with us and we look forward to welcoming you back again soon.Our Beach House Your Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 - 훌륭해요

Bianca

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stunning, the buffet breakfast is world class with every food type and a juice bar where you pick your ingredients and bring it to the juice person. . The rooms are stunning, beds are amazing, the pools and view are stunning. I would stay here forever.
답변 제공: Brett Wilson 님, 2024년 1월 12일
Dear Bianca,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 - 훌륭해요

Mats

2023년 12월에 2박 숙박함
답변 제공: Brett Wilson 님, 2024년 1월 3일
Dear Mats,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral Manager

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This exceeded all my expectations. Hotel was beautiful, breakfast was great and varied with both Asian and western options. Only 10-15 mins from the airport. The best thing for us was the location next to Naithon Beach. The beach is clean, has good food options and clear waters. Great for families looking to relax. Would definitely come again.
2023년 12월에 6박 숙박함
답변 제공: Brett Wilson 님, 2024년 1월 2일
Dear Melissa,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is a five star and above the staff was amazing they give you rides around the property and their little cars. The breakfast was amazing. Couldn't have asked for a better stay.
2023년 12월에 4박 숙박함
답변 제공: Brett Wilson 님, 2024년 1월 2일
Dear Jennifer,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 - 훌륭해요

Maysaa

2023년 12월에 3박 숙박함
답변 제공: Brett Wilson 님, 2024년 1월 23일
Dear Maysaa,Thank you very much for sharing your positive experience with us. We are delighted to hear that our staff and service were excellent during your stay. At Pullman Phuket Arcadia Naithon Beach, we take great pride in providing superior service and an outstanding guest experience. We always strive to ensure our guests have a relaxing and memorable holiday here with us. Thank you once again for choosing to stay with us and we look forward to welcoming you back again soon.Our Beach House Your Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 - 훌륭해요

Andre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super relaxing, great and lovely staff.
2023년 12월에 4박 숙박함
답변 제공: Brett Wilson 님, 2023년 12월 26일
Dear Andre,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 - 훌륭해요

NINA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great! Wonderful! Fabulous!
2023년 12월에 2박 숙박함
답변 제공: Brett Wilson 님, 2023년 12월 26일
Dear NINA,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 - 훌륭해요

Tommi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 7박 숙박함
답변 제공: Brett Wilson 님, 2023년 12월 20일
Dear Tommi,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 - 훌륭해요

Yannick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Magnifique hôtel
2023년 12월에 1박 숙박함
답변 제공: Brett Wilson 님, 2023년 12월 13일
Dear Yannick,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach