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Sugar Marina 호텔 - NAUTICAL - Kata 비치 여행 후기

4 out of 5
Sugar Marina 호텔 - NAUTICAL - Kata 비치
2/4 Kata Noi Road, Kata beach, Karon, Phuket

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 267개 이용 후기 중 110개" "
평점 8 - 좋아요. 267개 이용 후기 중 118개" "
평점 6 - 괜찮아요. 267개 이용 후기 중 25개" "
평점 4 - 별로예요. 267개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 267개 이용 후기 중 5개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

10/10 - 훌륭해요

HOJIN 님, Seoul, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sugar Maria- Nautical
The hotel's location was nice because it is in the middle between Kata Noi and Kata yai and you can get to both beaches by walk. We ended up spending more time on Kata yai as we found that Kata noi's water was not as clear and beautiful as the reviews I read before said. We stayed at Sugar Maria- Nautical for like 3 days. Our room was spacious and clean, decorated with nice nautical theme. There were beach towels and beach mats, umbrellas, and daily minibar(free!) provided. We got free coke, beer, chocolate bar, water, etc. every day. The staff at the front desk were very helpful and really nice. Pool seemed alright but we never used it cos there is a real beach a minute's walk away.. would stay here again.

10/10 - 훌륭해요

Seok Young 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
인테리어, 프리 미니바, 비치용 돗자리 준비 등 호텔측의 세심한 배려가 돋보임. 카타 비치에 다시 간다면 재방문 의사 있음

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
the location is far from the beach
새벽 3시 늦은 체크인을 위해 기다려준 직원분 친절함 룸 컨디션 좋음. 예쁘고 청소상태 깔끔 전체적인 느낌이 깔끔하고 가격대비좋으나 호텔위치가 어중간함.... 비치까지 걸어서 편도 15정도는 잡아야하고 걷는길이 인도없는 차도라 위험하고 불안함.... (대부분의 투숙객은 오토바이 렌탈로 다님....)

6/10 - 괜찮아요

youn 님, korea

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
괜찮았습니다만
211호에서 묵었는데 방에서 원인모를 불쾌한 냄새가 나더군요. 곰팡이냄새같기도 했습니다. 객실에 들어갔을때 인상이 찌푸려질 정도로 별로였습니다. 만약 211호로 객실을 배정받았다면 변경을 요청하는게 좋을겁니다. 나머지 인테리어나 청소서비스는 좋았습니다. 조식뷔페도 만족스러웠구요.

8/10 - 좋아요

lee 님, korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
괜찮았습니다.
수영장뷰 객실을 예약했는데, 방이 남향이었는지 햇볕이 아주 잘 드는 방이었습니다. 쾌적하고 깔끔했고, 무엇보다 조식뷔페가 맛있었습니다. 객실청소도 깔끔하게 잘 해주었습니다. 배를 컨셉으로 꾸며놓은 분위기가 마음에 들었습니다. 위치도 좋습니다. 걸어서 5분거리 안에 마사지샵, 레스토랑, 까따비치가 모두 있습니다.

10/10 - 훌륭해요

YUK LUM ISABEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pretty good My 2nd time staying in
2023년 6월에 4박 숙박함
답변 제공: Sales 님, 2023년 6월 15일
Dear YUK LUM ISABEL,Thank you for choosing our hotel for the second time and for taking the time to share your review. We're delighted to hear that you had a pretty good experience during your stay.We appreciate your continued support and trust in our hotel. We strive to provide consistent quality and excellent service to all our guests. If there's anything specific that you enjoyed or if there are any areas where we can further improve, please don't hesitate to let us know.We look forward to welcoming you back for your third stay, and we'll do our best to make it even more enjoyable than your previous visits.Best regards,Sugar Marina Team

10/10 - 훌륭해요

Evren

2023년 5월에 1박 숙박함
답변 제공: Sales 님, 2023년 5월 9일
Dear Evren,Thank you for taking the time to leave such a wonderful review! We are thrilled to hear that your stay with us was a perfect 10 out of 10. We strive to provide all of our guests with exceptional service and we are delighted that we were able to exceed your expectations. We hope to welcome you back again soon for another outstanding stay!Sugar Marina Team

2/10 - 너무 별로예요

jamie

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty rooms, unclean, wouldn’t recommend.
We were supposed to stay 6 nights here, but every room we were given had hair or blood stains in the beds. We had to change 4 different times to 4 different rooms, each room either had sheets with blood stains, hair everywhere or just over all dirty rooms... The staff was extremely nice, obviously it's not the receptions fault, so they then switched our hotels to Surf (their sister hotel in Kata). We are staying here now but this hotel is even run down.. Pool is murky/unclean, definitely won't be getting in. We're happy to have a clean room though, but wow... Super disappointing situation. Wouldn't recommend staying here. To the manager or whoever the higher up is reading this, please do a quality check on your rooms, linens and beds.... 4 rooms all with hair, blood and over all
2023년 4월에 6박 숙박함
답변 제공: Sales 님, 2023년 5월 9일
Dear jamie,Thank you for taking the time to share your feedback with us. We are extremely sorry to hear about your unpleasant experience during your stay with us. Please accept our sincere apologies for the issues you faced with the cleanliness of your rooms.We have taken your comments very seriously and have shared them with our housekeeping and maintenance teams to ensure that such issues do not occur in the future. We understand the frustration and inconvenience this may have caused you during your stay.We appreciate your kind words about our staff, and we're glad to hear they were able to assist you by moving you to our sister property. We do apologize for the issues you encountered there as well, and we will address them with our management team at that property.Once again, we are sorry for the inconvenience caused and hope to have the opportunity to regain your trust in the future.Sincerely,Sugar Marina Team

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Erik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bra läge
Bra hotell nära Kata Noi , eller Kata.
2020년 3월에 8박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2020년 1월에 10박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 4박 숙박함

8/10 - 좋아요

Nicola 님, Venezia

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Siamo tornati per il secondo anno consecutivo, quindi possiamo ritenerci soddisfatti. Probabilmente torneremo ancora. Ottima la posizione.
2019년 12월에 15박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very convenient location
Nice room and pool
2019년 12월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 12월에 5박 숙박함

6/10 - 괜찮아요

Deeba

Not really value for money
The restaurant staff was very friendly and helpful, the male staff in reception friendly too, but the more senior lady staff in reception seemed mostly busy on their smart phones, seldom looking up to actively ensure a good stay for the customers or even extend a smile or friendly gesture. I think this hotel has a general feel that they do not have to make any efforts because clients are coming anyway. Hotel is functional, not dirty but just about delivering minimum expectations of cleanliness, nothing more and nothing less. Active information about facilities, services and things to enjoy, including proper information about transportation options across the area is almost non existent. Environmental responsibility and helping customers spend less single use plastic by eliminating bottles, using water tanks instead, remove plastic from waste bins etc. is non existent. Here the hotel management should step their game up. There is room for improvement and perhaps I would after that stay here again.
2019년 11월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 8월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
1. Thanks to all staff for birthday surprise during breakfast, we were really surprised even myself ( I guess my requested was denied but finally it happened with surprised also myself over my expectation) 2. We are really happy with your room even we don’t spend our time to access to the pool. 3. The overall of staff were very friendly and professional even with us (Thai). 4. Improvement point are breakfast food were not variety compared with other hotel what we use to spend in same rate, I am not sure if you have 2 stand lard for high and low season, but I would recommend to improve it asap.(especially the bacon(my favorite) but we never touched it due to really thurible appearance and dry). Last point: again thanks for professional team in the hotel and look forward to see some improvements with my future visiting! See you soon!
2019년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great return stay.
We stayed here back in 2014. Was good to see it was still good. Location was convenient 10 mins walk to Kata Beach. Room was clean and cozy. Staff was warm and friendly. Would stay here again.
2019년 6월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 6월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff excellent food and excellent location I will be back
2019년 4월에 12박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Affordable and central to where our friends stayed at and also near the beach. Nearby stores and and restaurant were also a bonus. Would come back again.
2019년 3월에 1박 숙박함

8/10 - 좋아요

Elviro 님, Palau Italy

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Struttura essenziale molto centrale vicino alla spiaggia e altre spiaggie raggiungibili in pochi minuti con tuc tuc o scooter la colazione abbondante magari poco Europea nellinsieme soddisfatti
2019년 2월에 8박 숙박함

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I like location - Kata beach. But it is not resort 4 star, maximum 2-3 star hotel, very noisy. Friendly and welcome staff mostly does not speak English.
2019년 2월에 15박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2019년 2월에 4박 숙박함

8/10 - 좋아요

Warren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel for price & great location, added bonus was free mini bar, two soft drinks, one beer & one chocolate bar.
2019년 2월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 4박 숙박함

4/10 - 별로예요

Reto

별로예요: 청결 상태, 객실의 편안함
Schmudeliges Hotel. Lage ok.
Das Hotel hätte Potential, aber die Zimmer sind schmudelig und feucht. Pool ist im Schatten ohne Aussicht. Das Frühstück war gut. Das Personal soweit freundlich.
2018년 12월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dette er nok ikke det beste hotellet på Kata, men til den prisen og beliggenhet er dette god valuta for pengen. Vil helt klart anbefale dette.
2018년 12월에 14박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ottimo rapporto qualità prezzo, molto comodo per accedere alla spiaggia di Kata ed alla bellissima Kata Noi.
2018년 12월에 16박 숙박함

8/10 - 좋아요

Ndz 님, Bangkok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ที่พักขนาดกลาง ทำเลที่ตั้งใกล้ชายหาด เดินไม่ไกล ห้องตกแต่งสวย อุปกรณ์ต่างๆ ครบ ออกแบบได้ดีสะดวกกับการใช้งาน
2018년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Generally OK but it would be better if the room is cleaner.
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

DAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
好
服务态度很好，离海滩也很近。
2018년 10월에 2박 숙박함

6/10 - 괜찮아요

Dominique

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Kata Stay
Just an average place to stay in the hustle of kata beach. Good VALUE for money. I had a swim out room and sadly the room next to me was being repaired / painted so when I had air conditioning on my room filled with pain fumes. People congregate by the small pool waiting for taxis and day trips smoking. Breakfast was adequate. Staff very friendly and helpful. Short walk to beach. Kata is over run with Russian tourists do stay away as there are much nicer parts to visit.
2018년 10월에 4박 숙박함

8/10 - 좋아요

JTH 님, Boise

좋아요: 직원 및 서비스, 객실의 편안함
A pleasant place to stay with a 4-minute walk to the beach. Pleasant and helpful staff. Good amenities and a great full breakfast. Basically clean, but they need to work on spiff and shine and beefier towels.
2018년 10월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
太多中國人太嘈
2018년 9월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
สะดวก สบาย สวย สะอาด บรรยากาศดี ใกล้ หาด กะตะ สามารถเดินเท้าได้ แต่ สงบ ไม่วุ่นวาย ควรค่าแก่การมา พักผ่อน
2018년 9월에 2박 숙박함

6/10 - 괜찮아요

Andrey

좋아요: 청결 상태, 직원 및 서비스
Расположение хорошее, но немного надо в гору идти. Сам отель без территории. Уже староват, номера маленькие, как каюты. Скорее 3* Обслуживание хорошее, персонал доброжелательный.
2018년 9월에 6박 숙박함

8/10 - 좋아요

sue 님, Hong Kong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely Hotel
A lovely hotel with great staff. Breakfast was worth getting up for. 5 minutes walk to the beach only draw back was walking directly out onto a road with no sidewalk especially with kids. 10 minute walk to beach if not walking via the beach, again on a fairly busy road but drivers are aware of pedestrians. Was a little disappointed that we didn’t get an upgrade even though the booking offered this as part of the deal and our room was at the road side so a little noisy with traffic in the mornings. The staff did try to accommodate by offering a quieter room but the room was smaller and the view was not as nice. We did get a sea view room so not so bad. Overall myself and 2 children had a lovely stay and would stay there again. Although I would like to try the Sugar Marina Resirt - Fashion next time as it was more convenient for the beach.
2018년 8월에 8박 숙박함

8/10 - 좋아요

Jolyn

좋아요: 직원 및 서비스, 객실의 편안함
Pretty decent
It's pretty comfortable for it's price. The floors are a little bit oily, presumably from the type of cleaning agent used to clean the floors. Felt like stepping on dried up oil. Sheets were not changed daily and after room makeup, they did not replace the bathroom mat. Apart from those, the room was reasonably clean, and both the room & bathroom was spacious. We were lucky to get a room with a view of Kata Beach and Big Buddha atop the hill but my friends were not as lucky as their room's view was of another private housing facing a dark road with trees so there were mosquitoes. WiFi isn't great but we had unlimited data so it wasn't a problem. Hotel staff were friendly. Overall, not bad for the price.
2018년 8월에 3박 숙박함

6/10 - 괜찮아요

Yvonne 님, Hong Kong

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Decent Hotel with room for improvement
I have stayed in this hotel previously and have always liked its proximity to the beach and modern comfort. However this time the hot water in my room does not work in the evenings when I most needed a hot shower and this problem has persisted throughout my entire stay. Their engineer could not fix this. And internet was working probably only 50% of the time. Hope they will get these basic things sorted out soon.
2018년 7월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location, close to the beach
Free mini bar. 2 mins walk to the beach Friendly staff
2018년 6월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel just 5 minutes walk to kota beach
Nice little hotel near the quieter kota beach with a lot of restaurants around. Breakfast buffet is ok nothing fancy. Front desk stuff are mostly nice except 1 girl with glasses who maybe in bad mood that day show no smile at all. But room is clean, will stay again.
2018년 5월에 2박 숙박함

6/10 - 괜찮아요

Mark 님, Auckland

좋아요: 청결 상태, 객실의 편안함
Mid range accommodation
Hotel is a little dated. However, our room was a reasonable size, clean and comfortable. It was on the 2nd floor at furthest point from reception so was quiet. Breakfast selection was ok, not the best but not the worst. Hotel is within walking distance of beach and restaurants. Personally, we found Karon beach a better place to stay than Kata and closer to Patong if you are interested in what that offers. Whilst the hotel was ok next time I would go for something a little newer. Very limited parking.
2018년 6월에 2박 숙박함

8/10 - 좋아요

Marko 님, Oz

좋아요: 직원 및 서비스
Nice hotel
Hotel needs an upgrade, Positioned on a steep graded walk to town on a busy street, the staff are excellent & very helpful
2018년 5월에 13박 숙박함

8/10 - 좋아요

gary 님, gold coast australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
hotel a bit dated but clean in a great spot at the end of kata beach. the hotel staff are terrific, very friendly and helpful.
2018년 5월에 13박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel great pool close to everything
Had a great holiday unfortunately time went to quick
2018년 5월에 7박 숙박함

8/10 - 좋아요

Jonas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 13박 숙박함

10/10 - 훌륭해요

wowa 님, lahr

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wunderschönes Hotel.
Ein schönes Hotel mit freundlichem Personal und eine guten Lage 5minn zum Zentrum und Kata Beach und etwa 10min zu Kata Noi Beach. Das Essen im Restaurant ist sehr günstig und schmeckt gut. Das Frühstück war auch gut mit thai Food und vielen verschiedenen Früchten aber es fehlt Wurst und Käse. Das Zimmer mit Pool Zugang war sehr schön und gut eingerichtet war alles da was man brauch. Strandtücher Flipflops Strandtache Strandmatte. Eine minibar die tägliche aufgefüllt wurde mit Bier Cola Saft Wasser. Ich kann das Hotel nur empfehlen.
2018년 4월에 7박 숙박함