Dear Zachary, Thank you very much for taking the time to write this lovely review for us. We hope to have the pleasure of welcoming you and or your family back again. Best regards, Bo Johan Wallen Cluster Resort Manager

Dear Per Arne, Thank you very much for your kind review and we hope to see you back again soon. Best regards, Bo Johan Wallen Cluster Resort Manager

Dear Ian, Thank you for taking the time to give us your constructive feedback, I have brought your comments up with the team but we are not entirely sure what you are referring to. However a review of standards has been done and we truly believe that what ever the issue was with your happy hour bills it has been resolved. Best regards, Bo Johan Wallen Cluster Resort Manager

Sawasdee Krub from Akyra Phuket, Thank you so much for this praise and lovely comments. In regards to your comment about our location may I kindly share some feedback. Regarding your comment - hotel isolation: When guests do book a stay with us we entrust them to prior look up our hotel and location and have a better understanding where we are located. Our tranquil location is one of the many reasons why guests actually seek and wish to spend their relaxing holidays with us, away from it all. I do understand that for some guests this can be not the desired location but in this case I do hope it did not affect you all too much. We do provide a full fleet of in house transportation anywhere our valued guests wish to go. Even two times a week we have a free of charge shuttle bus to the centre of Phuket – either side.I was deeply sad to hear that you have not enjoyed the location fully. When you mentioned there are only a few restaurants around it I can only kindly respond that we have 3 very nice local restaurants (with very down to earth food and prices) just next to our 2 hotels. 1 next to the Aleenta and 2 actually immediate opposite the Akyra. Those can sometimes be nice escapes for our long stay guests. Our entire hotel team especially the team on reception is always happy to provide local area information and advises to our guests. I cannot comment if you have had any interaction wit them or asked our team about local restaurants as there are a few more in 15 min taxi ride and so on. Thank you very much for your great comments and I hope to see you again one day here at the beautiful Akyra Beach Club. Yours Akyra Team Phuket

Dear Wotif Sawasdee Thank you so much for the great review and rating. Love to see your comments and feedback. We will pass your nice praise to Kitty and Pun Pun... Hope to see you again soon on your next trip. All the very best Your Akyra Team

Dear valued Guest Sawasdee Thank you so much for the great review and rating. Hope to see you again soon on your next trip. All the very best Your Akyra Team

Dear valued Guest, What a great review and thanks for sharing that you had such an amazing time. Very happy to hear that. I am glad you had a blissful time and we look forward in welcoming you back very soon. Safe travels ahead. Kind regards and wishes

Dear valued Guest, Sawasdee from Natai Beach and Akyra Beach Club Team. Thank you for the great rating. We hope you will be back on day and remain faithfully by wishing you safe travels ahead. Thomas and Team

Dear Expedia Member First of all we wish to thank you for choosing Akyra Phuket your destination of vacation and we wish to thank as well for taking your valued time submitting us such a wonderful review on Expedia. We are delighted to hear that you have been taken care of by our team and that you loved the food and the rooms. We certainly will share all information with our team and thank you for the encouragement. With best regards & wishing you and your family a great year. Thomas and Team

Dear Valued Guest Thank you so much for the nice high rating. Glad you enjoyed our resort. For the location I can only comment that we are located at the wonderful Natai Beach area where our guests are coming to relax and getaway from all the work and stress to truly relax in our oasis. I hope that you will be with us again one day and remain faithfully Kind regards Thomas & Akyra Team

Dear Digby Sawasdee Krub from Akyra Phuket, Thank you for having chosen us as your preferred holiday destination and we are happy you have rated us 10 our of 10. THANK YOU. We hope to see you again soon and remain till then, faithfully yours Thomas & the Akyra Team

Dear Brian Greetings from Akyra Beach Club Hotel Resort at Natai Beach. I have read this review posting and it seems it was posted to the wrong hotel as we are not the Banyan Hotel nor have such Villas. We wish you nice and safe travels ahead and would be glad if you could remove this rating from our site. many thanks and best wishes Your Akyra Beach Club Team

Dear valued guest, Thank you for sharing your feedback with us and your comments. We are saddened to hear that you have had not the best experience which is not at all what our guests usually experience. The wait for the food must have been due to the resetting of the breakfast to lunch time. Very sorry that this had a more negative effect on you. We would be happy if you return one day and we can turn this experience in the usually great one. We wish you safe and happy travels ahead. kind regards and wishes Your Akyra Beach Club Team

Dear Heath, First of all we wish to thank you for choosing Akyra Phuket as your destination of vacation and we wish to thank as well for taking your valued time submitting us such a wonderful review on Expedia. We are delighted to hear that you have been taken care of by our team and that you loved the food and the rooms. We certainly will share all information with our team and thank you for the encouragement. With best regards & wishing you and your family a happy, healthy & great new year 2019. kind regards and wishes Thomas and the Akyra Team

Dear Wayne Thank you so much for the nice review and rating. Thank you also for the feedback. We hope we will see you again at Akyra Beach and till then we remain faithfully. Safe travels Thomas and the Akyra Team

Dear Radek Thank you so much for the nice review and rating. Thank you also for the feedback. We hope we will see you again at Akyra Beach and till then we remain faithfully. Safe travels Thomas and the Akyra Team

Dear Yuina Thank you so much for the lovely and happy rating and feeback about our great service. So glad to read you truly enjoyed your holiday and we hope to be able in welcoming you soon again all the very best wishes. Thank you Thomas and Akyra Team

Dear lain greetings from Phuket and the Akyra Team Thank you so much for the great rating and comments which we truly appreciate. We hope that we will see you again soon. We wish you safe travels ahead and all the very best. Kind regards and wishes Thomas and the Akyra Team

Dear Ms. Mel Sawasdee, warmest greeting from the Akyra Beach club Phuket. I have read your comments in detail and like to apologize that you have only felt in giving us a 3 out of 5 rating. Nevertheless are we glad that there have been a few things you did appreciate. Also very happy to see you found our team especially Marivic and her hospitality team great. Also it’s nice to hear you enjoyed the quietness and the gardens and lower occupancy. I would kindly like to take some time to respond to a few parts of your comments: Damaged Pool Tiles: Thank you for this comment and I am very happy to inform you that we are already in final stages of starting our pool repair which will include a full retiling. This was planned for the month of July and August but due to heavy monsoon storms and constant rain and winds it was not possible so was slightly postponed. Dirty Beach: As you mentioned the beach was messy which is unfortunately a common usual happening during these times of year and especially those days leading to your stay and the nights before heavy storms during the week and days bring very large waves with some dirt and debris onto the beach. (Even we make the actually large effort in cleaning this a few times a day – due to the highest tides of the year "July and mid August" this cleaning becomes close to meaningless …) as the next wave brings the next debris. We feel as sad about this as you might have done. But we appreciate your comments and will do even more beach cleaning in the future. I do apologize if that had a negative effect on you but rest assured should you come by the resort not during monsoon season you will find a totally different picture. All your kind provided improvement advise has been taken under consideration and we thank you for that. Thank you again for the detailed feedback. Thomas K Cluster Resort Manager

Dear valued Guest, greetings from Phuket and the Akyra Team Thank you so much for the great rating and we are happy you liked our location. We hope that we will see you again soon and we wish you safe travels ahead and all the very best. Kind regards and wishes Thomas and the Akyra Team

Thank you for staying with us and we are very appreciated your comments. We are hoping that you will come back to stay with us again.

Dear Mattias Thank you so much for this lovely kind review. We are happy to hear you have enjoyed your stay at the Akyra Beach Club Phuket and found our staff very helpful and great. Also good to hear you loved the sports activities and the beach bar. This is what holiday should be all about. I wish you safe travels ahead and hope that we are able in welcoming you back soon. kind regards and wishes Thomas Koessler Cluster Resorts Manager

Lieber Sandro Vielen Dank der netten Worte und guter Bewertung. Es freut uns das Sie es bei uns schoen fanden. Hoffentlich werden wir Sie wieder einmal begruessen duerfen. Wir wuenschen sicheres Reisen und alles Gute. Thomas K Resorts Manager

Dear Expedia Member Thank you so much for this great review and nice comments. It is our pleasure that you find us excellent value for money, We hope to see you again soon. Kind regards and wishes

Dear Andrea Sawasdee Krup from Phuket, Thailand. Thank you so much for the kind words. We are happy you found us to be the best choice for your holiday. We wish you all the best and safe travels ahead. kind regards and wishes Thomas K Resorts Manager

Dear Guest, Thank you so much for the lovely 5 star review. It is a pleasure to see you have enjoyed your stay. Many thanks, your Akyra Team

Dear Casper Warmest Greetings from the akyra beach club Phuket team. Thank you so much for your great review and nice comments. We are happy that you enjoyed your stay. We hope that you will be back in the near future and till then we wish you safe travels ahead. Kind regards and wishes Thomas and the akyra team

Dear Renee L Sawasdee krup from beautiful Thailand and the akyra beach club Phuket. Thank you so much for your great in depth review and fantastic comments. It is a true pleasure to read such reviews and to share with out teams. We hope that you will be back in the near future and till then we wish you safe travels ahead. Kind regards and wishes Thomas and the akyra team

Dear valued guest - thank you so much for your detailed feedback and the great review. We are happy you enjoyed your stay. Also many thanks for the improvement remarks which are surly noted. Hopefully we are able to welcome you back in the near future. Till then we wish you safe travels ahead. Kind regards Thomas

Dear valued guest, sawasdee krap from beautiful Phuket, Thailand. Thank you so much for the great review score. It is our pleasure to see you are enjoying your stay. Kind regards and wishes, your akyra team

Dear valued Guest, Greetings from the Aleenta and Akyra Team here in Phuket. Thank you so much for your positive words and nice review. We are glad you had a great stay and do hope that we are able to welcome you back in the near future. We remain faithful and wish you safe travels ahead. kind regards and a pleasant year change into 2018 All the very best Thomas Koessler Cl. Resort Manager

Dear madam, Sir, Thanks a lot for your constructive comment. We will try our best to extend the seating area on the beach as the weather is now great. We hope you enjoyed your stay with us regards Franck D

Dear Stephen, Thanks a lot for your very nice review. We hope to welcome you again at your next visit in Thailand. Best regards from all the team Franck D

Dear Ellie, Thank you for your kind comment. I will pass it to the Chef too. Warm regards Franck